What Diverse Computing does

Diverse Computing, Inc. (DCI) is a privately held, Tallahassee-based software company founded in 2001 that builds CJIS-compliant web-based software and services for U.S. state and local law enforcement and criminal justice agencies. Its core product is the eAgent suite — a set of zero-footprint, browser-based applications covering NCIC access (eAgent 2.0, eAgent JXI), Computerized Criminal History management (eAgent Identity Center), secure message switching between local, state, and federal agencies (eAgent FUSE), multi-factor authentication (eAgent X2), and secure network integration (eAgent Gateway), with adjacent modules for sex offender registration (SPEAR), firearms background checks (Gun Check), Federal Rap Back notifications, and an Open Records Portal.

The company operates a wholly-owned CJIS ACE division that provides audit, compliance consulting, training, and the CJIS Insight software product to criminal justice agencies, FBI Channelers, state systems agencies, and vendors; DCI claims a 100% CJIS Ready certification rate for clients and reports a 40% average increase in compliance among state clients after the first CJIS ACE audit cycle. Technology is built on Criminal Justice XML (CJIS) standards, integrates directly with the FBI CJIS National Fingerprint Repository and Interstate Identification Index, and is offered through GSA Multiple Award Schedule contract GS-35F-359BA (SINs 511210, 54151, 54151S).

DCI generates revenue through software licensing and recurring software maintenance subscriptions on the GSA Schedule, supplemented by IT professional services and CJIS ACE audit/compliance engagements; it sells primarily through an enterprise field-sales motion targeting state and local law enforcement. The company is co-owned by founders Anthony Pun, Craig Gibbens, and Daniel Percy; Bill Tatun was appointed President and CEO in November 2023. DCI serves more than 1,800 agencies across 30 states and reports 300+ combined years of criminal justice experience company-wide.

Name

Diverse Computing

Legal name

Diverse Computing, Inc.

Website

https://diversecomputing.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

51–100 employees

Short description

Diverse Computing (DCI) builds CJIS-compliant web-based software — the eAgent suite — for U.S. state and local law enforcement, providing NCIC access, criminal history management, message switching, and authentication. Its CJIS ACE division provides audit and compliance consulting to 1,800+ agencies across 30 states.

Ownership category

akta.pro rank

Product category

Law Enforcement Software

NAICS

Custom Computer Programming Services (541511), Software Publishers (5132), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Records Management, Information Governance & Retention (BPAEAPAO)

akta.pro secondary industries

Privacy, Consent & Data Protection Management (BPAEAPAF), Privacy Governance & Consent Management (HDADAIAI), Fraud Prevention & Identity Verification (IDV/KYC) (BPAMAEAI), Information Technology (IT) & Cybersecurity Certifications (EDAAANAA)

Keywords

• CJIS compliance software
• Law enforcement software
• NCIC access systems
• Criminal history management
• Public safety technology

Headquarters

HQ city

Tallahassee

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licenses (GSA Schedule): Software licensing through GSA Multiple Award Schedule (MAS) Contract GS-35F-359BA. Products include eAgent NCIC access software, CCH systems, and related solutions available to government agencies through federal procurement.
2. Software Maintenance Services: Ongoing software maintenance and support services for deployed eAgent solutions. Billed through GSA SIN 54151.
3. CJIS ACE Audit & Compliance Services: Professional consulting and audit services for FBI and state CJIS compliance. Includes assessments, training workshops, and ongoing compliance monitoring through CJIS Insight.
4. IT Professional Services: Information technology professional services including implementation, integration, and consulting services. Available through GSA SIN 54151S OLM.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Diverse Computing develops and licenses CJIS-compliant web-based software (the eAgent suite) that enables law enforcement and criminal justice agencies to access the FBI NCIC, manage computerized criminal history records, switch messages between agencies, and authenticate users. The company also provides CJIS audit, compliance consulting, and training services through its CJIS ACE division, supported by the CJIS Insight compliance tracking platform.

Product overview

Diverse Computing offers the eAgent product suite - a comprehensive platform of criminal justice information software solutions for law enforcement agencies. The core eAgent platform includes NCIC access tools (eAgent 2.0, eAgent JXI), authentication solutions (eAgent X2), secure communications (eAgent Gateway, eAgent FUSE), and criminal history management (eAgent Identity Center). Supporting this platform is the CJIS ACE division providing CJIS audit and compliance consulting services, powered by CJIS Insight compliance tracking software. The company serves over 1,800 agencies across 30 states with additional specialized modules including the SPEAR sex offender registry, Gun Check System for firearm background checks, Federal Rap Back Program, and Open Records Portal. The portfolio also includes the Calling All Heroes initiative supporting public safety telecommunicators. DCI was founded in 2001, is headquartered in Tallahassee, Florida, and operates under GSA Schedule 70 contract GS-35F-359BA.

Differentiator

Problem solved

Functional benefit

Brands

• eAgent: Comprehensive suite of NCIC access, message switch, authentication, and CCH software solutions for law enforcement and public safety agencies
• CJIS ACE
• CJIS Insight
• SPEAR

Products and services

• eAgent 2.0

Quantifiable outcome

• 40% average increase in compliance across state clients after first CJIS ACE audit cycle
• +1 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

Twelve partnerships are on record, tiered minor and core.

• Concept SeatingminorGTM or Marketing Partner · 1 January 2025Sponsoring the 2025 Calling All Heroes giveaway during National Public Safety Telecommunicators Week. Providing 3120 Split High Back 24/7 Dispatch Chair as grand prize component.
• Motorola SolutionsminorGTM or Marketing Partner · 1 January 2025Corporate sponsor for the 2025 Calling All Heroes initiative, supporting recognition of telecommunicators during NPSTW.
• Prodigy Dispatch ConsolesminorGTM or Marketing Partner · 1 January 2025Corporate sponsor for the 2025 Calling All Heroes initiative, contributing to prize packages for telecommunicator recognition.
• Florida Department of Law EnforcementcoreStrategic or Co-development Partner · 1 January 2001Founding partnership established when DCI began in 2001. The enduring relationship with FDLE symbolizing trust and reliability has remained a cornerstone of DCI's business throughout 25 years of operation.
• Alabama Law Enforcement Agency (ALEA)coreStrategic or Co-development PartnerDCI selected to upgrade ALEA's Message Switch and implement eAgent Computerized Criminal History (CCH) system. Project includes modernizing communication infrastructure with enhanced security and scalability for inter-agency data exchange.
• Metropolitan Police Department Washington, DCcoreStrategic or Co-development PartnerDCI leading comprehensive modernization initiative including next-generation message switch, CCH system, and eAgent 2.0 platform deployment. Project transitions users from legacy desktop to modern web-based NCIC access.
• Oregon State PolicecoreStrategic or Co-development PartnerMultiple projects including CRIMEvue Replacement (CCH and Message Switch), SPEAR Sex Offender Registration, Gun Check System, Federal Rap Back Program, and Open Records Portal modernization.
• South Dakota Division of Criminal InvestigationcoreStrategic or Co-development PartnerContract to modernize Computerized Criminal History (CCH) system replacing legacy technology with DCI's eAgent solution emphasizing usability, flexibility, and reliability.
• Tallahassee Technology Alliance (TalTech)minorStrategic or Co-development PartnerNot-for-profit alliance of businesses promoting technology-based entrepreneurship. DCI participates in annual Tallahassee Technology Alliance conference bringing together business leaders, educators, and government officials.
• Keep Tallahassee BeautifulminorOthersCommunity partnership for quarterly road cleanup of College Avenue in Tallahassee, FL. Part of DCI's environmental sustainability and community outreach initiatives.
• Special Olympics FloridaminorOthersDCI team participated in Special Olympics Torch Run, a 1,500-mile relay supporting Special Olympics athletes with sports training and competition opportunities.
• Tallahassee Chamber of CommerceminorStrategic or Co-development PartnerDCI helped launch Tally Job Hop career exploration event and continues to participate as recruiter. Event connects students with North Florida businesses.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Mark43: Mark43 provides a cloud-native public safety platform (RMS, CAD, mobile) used by major US law enforcement agencies. It is a direct peer in modern, web-based CJIS-compliant public safety software targeting overlapping local and state customers.
• IDEMIA: IDEMIA is a global identity and biometric solutions provider with deep CJIS / FBI-channeler involvement, including fingerprint and criminal history infrastructure. Directly comparable on identity, biometric verification, and CJIS-compliant authentication for criminal justice agencies.

Broad incumbents

• CentralSquare Technologies: CentralSquare is a large public-sector software vendor offering CAD, RMS, and ERP solutions to state and local governments. It competes broadly with DCI in public safety records and computer-aided dispatch, with a much larger portfolio and sales footprint.
• Tyler Technologies: Tyler Technologies is a leading provider of public sector software, including Odyssey (court and justice solutions), with deep state and local government penetration. Comparable on CCH-adjacent court and justice workflows, though broader in scope than DCI's CJIS specialization.
• Motorola Solutions: Motorola Solutions' CommandCentral and Vigilant portfolios cover CAD, RMS, and criminal intelligence for public safety. A broad incumbent with significantly more resources, overlapping DCI's addressable state and local buyer base.
• Hexagon Safety, Infrastructure & Geospatial: Hexagon (formerly Intergraph) provides public safety computer-aided dispatch, records management, and analytics software to large agencies. Comparable in serving state-level criminal justice and public safety customers, with a much broader product portfolio.
• NICE Public Safety: NICE Public Safety (part of NICE Ltd.) provides CAD, RMS, and evidence management solutions for law enforcement. Competes with DCI in dispatch and records workflows for larger agencies, with greater scale and a broader suite.

Emerging players

• Axon: Axon is expanding from hardware (body cameras, TASER) into cloud-based RMS, CAD, and digital evidence management for law enforcement. An emerging player in adjacent public safety software with growing overlap in state and local agency customers.

Others

• LexisNexis Risk Solutions (Government): LexisNexis Risk Solutions provides public records data, identity analytics, and investigative tools to government and law enforcement. Compares on the data and analytics layer adjacent to CJIS workflows, though positioned as a data provider rather than a software platform peer.
• Thomson Reuters CLEAR: Thomson Reuters CLEAR provides investigative search and public-records analytics used by law enforcement and government investigators. Adjacent to DCI's CJIS-focused offerings on the data/analytics side, with partial customer overlap in state agencies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/diversecomputing
• LinkedInlinkedin.com/company/diverse-computing-inc
• Instagraminstagram.com/diversecomputing/?hl=en

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Diverse Computing