BridgeWay

What BridgeWay does

Bridgeway, Inc. is a 501(c)(3) non-profit human services organization founded in 1993 and headquartered in Galesburg, Illinois. The company operates an integrated portfolio of behavioral health, developmental and intellectual disability, and community employment services delivered across seven regional offices (Galesburg, Macomb, Loves Park/Greater Rockford, Monmouth, Pekin/Greater Peoria, Bloomington/Normal, and Kewanee) and through 24/7 mobile crisis response teams covering four counties. Its core programs include outpatient mental health treatment and recovery, substance use disorder treatment and prevention, the First Episode of Psychosis program, Community Employment Services using the evidence-based Individual Placement and Support (IPS) model, Community Housing and Supported Living, the Arch System of Care for adults with complex needs, and Youth Empowerment Services. The organization also runs an on-site Genoa Healthcare Pharmacy at its Galesburg location.

Bridgeway's business model rests on three revenue streams: (1) recurring state service contracts, including funding through the Illinois Certified Community Behavioral Health Clinic (CCBHC) demonstration program; (2) transaction-based Affirmative Business revenue from contract packaging, contact center, data entry, mail center, and facilities management services — operations that are ISO 9000 certified and employ individuals with disabilities in integrated workforces; and (3) donations and charitable contributions. Service delivery combines in-person clinical care, telehealth psychiatry, on-site pharmacy, residential group homes, and mobile crisis response. Customer segments are individuals with mental health challenges, developmental/intellectual disabilities, substance use disorders, and complex life needs, with referral channels through the IRIS Referral Network, Illinois Department of Human Services, and community partners.

Recent strategic activity centers on a leadership refresh — Staci Danner was appointed President & CEO on October 1, 2025, succeeding Bill Nelson after 37 years of service, and Clay Cunningham joined as Vice President of Behavioral Health on February 9, 2025. No M&A, private equity involvement, or external funding rounds are disclosed; Bridgeway operates as an independent non-profit governed by a Board of Directors.

Name

BridgeWay

Legal name

Bridgeway, Inc.

Website

https://bway.org

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Bridgeway, Inc. is a 501(c)(3) non-profit, founded 1993 and headquartered in Galesburg, Illinois, delivering behavioral health, developmental disability, and community employment services across 20+ counties through seven offices, mobile crisis response, and CCBHC-certified programs.

Ownership category

akta.pro rank

Product category

Community Behavioral Health and Disability Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Residential Mental Health and Substance Abuse Facilities (62322), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Other Community Housing Services (624229)

SIC

Services-Social Services (8300)

akta.pro primary industry

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Behavioral health services
• Developmental disability services
• Community employment services
• Mental health treatment
• Affirmative business services

Headquarters

HQ city

Galesburg

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Government/State Service Contracts: Bridgeway receives state service dollars to fund programs for individuals with disabilities and mental health challenges. The organization operates as a Certified Community Behavioral Health Clinic (CCBHC) providing services under the CCBHC demonstration program.
2. Affirmative Business Revenue: Bridgeway's Affirmative Business Services fulfill business contracts while creating meaningful employment opportunities. Revenue from business contracts decreases dependence on state service dollars.
3. Donations and Charitable Contributions: As a 501(c)(3) non-profit organization, Bridgeway accepts donations to enhance programs supporting mental health services, developmental/intellectual disabilities services, and community employment services.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

BridgeWay is a nonprofit community-based human services organization that provides behavioral health, developmental disability, substance use disorder, and supported employment services to individuals across more than 20 counties in Illinois. Service delivery occurs at seven office locations and through mobile crisis response, with programs including outpatient mental health treatment, residential and community living supports, affirmative business employment ventures, and public mental health first aid education.

Product overview

BridgeWay is a 501(c)(3) nonprofit human services organization (not a technology company) offering an integrated portfolio of behavioral health, developmental disability, and employment services across over 20 counties in Illinois. The organization operates through three core service pillars: Behavioral Health Services (including mental health treatment, substance use disorder services, crisis response, and first episode psychosis programs); Developmental and Intellectual Disability Services (including community day services, adult learning, and residential support); and Affirmative Business Services (providing employment opportunities through business ventures). Supporting programs include Mental Health First Aid education, the Recovery Oriented System of Care, Arch System of Care, and Youth Empowerment Services. The portfolio is delivered through seven regional locations (Galesburg, Macomb, Loves Park/Greater Rockford, Monmouth, Pekin/Greater Peoria, Bloomington/Normal, and Kewanee) and includes a partner on-site pharmacy (Genoa Healthcare).

Differentiator

Problem solved

Functional benefit

Products and services

• Behavioral Health Services Comprehensive behavioral health programs including mental health treatment and recovery, substance use disorder treatment, first episode of psychosis support, and mobile crisis response, staffed by professionals from psychiatry, social work, counseling, psychology, and nursing. Designed to promote wellness and create solutions for individuals with behavioral health challenges.
• Developmental and Intellectual Disability Services Services focusing on primary life areas of living, learning, and working for individuals with developmental, physical, and/or intellectual disabilities, including Community Day Services, Adult Learning programs, and residential support.
• Affirmative Business Services ISO 9001-certified business ventures created with the primary mission of employing people with disabilities in an integrated workforce setting. Offers production services including contact center, packaging, data entry, mail center operations, and total facilities management to enterprise customers.
• Mobile Crisis Response 24/7/365 crisis evaluation services for any person with a mental health crisis within Henry, Knox, Warren, and Henderson counties in Illinois, including Screening Assessment Support Services (SASS) for youth in crisis.
• Mental Health Treatment and Recovery Outpatient mental health services staffed with professionals from psychiatry, social work, counseling, psychology and nursing, offering individual, couple, marital, family or group therapy, plus psychiatric services delivered via telehealth or face-to-face.
• Community Housing and Supported Living Residential living services helping people with disabilities and serious mental health diagnoses maintain an independent life in the community through group homes, supervised apartments, and supported apartments.
• First Episode of Psychosis (FEP) Program Specialized treatment program for individuals ages 14-40 who have had their first episode of psychosis, providing support and education for the individual and family through counseling, psychiatric care, supported employment/education, and family education.
• Substance Use Disorder Treatment, Recovery, and Prevention Program assessing adolescents and adults suffering from alcohol and drug use, including group therapy, intensive outpatient treatment, DUI evaluation, educational services, and evidence-based prevention education in school systems.
• Community Employment Services Employment services utilizing the Individual Placement and Support (IPS) evidence-based model, placing people with disabilities in competitive jobs of their choice, including vocational training experiences and paid work opportunities at production centers.
• Mental Health First Aid Evidence-based public education program teaching how to identify, understand and respond to signs of mental illnesses and substance use disorders, including Adult, Youth, and Teen Mental Health First Aid courses delivered by certified instructors.
• Arch System of Care Program (Advocacy, Resources and Creating Hope) serving adults struggling with mental health and substance use disorders while experiencing difficulties with housing, food, employment, transportation, or legal issues in Knox and Warren Counties.
• Youth Empowerment Services System of care serving families and children 21-and-under regardless of need or diagnosis, offering accessible services, support, education, prevention, early intervention, and intensive interventions for those with severe chronic behavioral health needs.
• Genoa Healthcare Pharmacy Full-service pharmacy co-located on-site at BridgeWay's Galesburg location offering personalized pharmacy services including free medication mailing and delivery, pre-filled pill organizers at no extra charge, and 24-hour customer service. Services all medications from any doctor, not just mental health prescriptions.

Quantifiable outcome

• Individuals using IPS services are three times more likely to find employment than those in other vocational programs
• +1 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Genoa Healthcare PharmacycoreStrategic or Co-development PartnerOn-site full-service pharmacy located at Bridgeway's Galesburg location (2323 Windish Drive Ste 5-70). Genoa provides personalized pharmacy services including free medication mailing and delivery, pre-filled pill organizers at no extra charge, and 24-hour customer service. Services all medications from any doctor, not just mental health prescriptions.
• National Council for Mental WellbeingminorGTM or Marketing PartnerPartner organization whose logo appears on Bridgeway's website footer. Mental Health First Aid program operated through National Council for Mental Wellbeing.
• CARF (Commission on Accreditation of Rehabilitation Facilities)minorOthersAccrediting body whose logo appears on Bridgeway's website footer, indicating accreditation status.
• Illinois Association of Rehabilitation Facilities (IARF)minorGTM or Marketing PartnerState association whose logo appears on Bridgeway's website footer representing membership in Illinois rehabilitation facilities network.
• Mental Health Companies Association (MHCA)minorGTM or Marketing PartnerNational association whose logo appears on Bridgeway's website footer.
• Illinois Managed Care Association (IMA)minorGTM or Marketing PartnerState association whose logo appears on Bridgeway's website footer representing managed care provider network.
• ANCORminorGTM or Marketing PartnerNational association representing providers of services to people with intellectual and developmental disabilities. Logo appears on Bridgeway's website footer.
• IRIS Referral NetworkcoreChannel Partner/ Reseller/ DistributorReferral network connected to Bridgeway's Arch System of Care ensuring 'no wrong door' approach for adults in Knox and Warren Counties with complex needs.
• Illinois Department of Human Services Division of Mental HealthcoreStrategic or Co-development PartnerGovernment partner providing grant funding for Mental Health First Aid Instructor certification. Bridgeway staff are certified instructors through this grant.
• Carl Sandburg CollegeminorStrategic or Co-development PartnerEducational institution hosting Bridgeway's annual Discover Wellness Summit at Carl Sandburg College (2400 Tom L. Wilson Blvd, Galesburg, IL 61401).
• National Institute of Mental Health (NIMH)minorGTM or Marketing PartnerFederal research institute referenced for psychosis education resources. Bridgeway links to NIMH materials for understanding psychosis information.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Thresholds: Chicago-based nonprofit providing mental health, substance use, and housing services to people with disabilities and behavioral health needs. Highly comparable to Bridgeway in mission, population served, and Illinois community-based service model.
• Trilogy Behavioral Healthcare: Illinois-based nonprofit behavioral health provider serving individuals with mental illness and developmental disabilities. Closely matches Bridgeway's service mix of behavioral health, IDD, and community-based programs.
• Heritage Behavioral Health Center: Decatur, Illinois-based Certified Community Behavioral Health Clinic providing mental health, substance use, and developmental disability services. Directly comparable to Bridgeway as a fellow CCBHC and Illinois human services nonprofit.
• Rosecrance: Rockford, Illinois-headquartered nonprofit offering behavioral health and substance use treatment across Illinois, Wisconsin, and Iowa. Comparable scale, mission, and integrated behavioral health + SUD service lines to Bridgeway.
• Lutheran Social Services of Illinois: Large Illinois human services nonprofit serving children, families, adults with disabilities, and immigrants. Comparable in nonprofit status, Illinois footprint, and multi-service community-based delivery model.
• Centerstone: National nonprofit behavioral health provider delivering mental health, substance use, and IDD services across multiple states. Comparable service portfolio and outcomes-based employment programs, with greater geographic scale.
• Compass Health Network: Missouri-based nonprofit providing behavioral health, substance use, and developmental disability services. Comparable as an integrated community behavioral health and IDD provider with CCBHC-equivalent operations.
• Pillars Community Health: Illinois-based nonprofit providing behavioral health, primary care, and social services across Chicago's western and southwestern suburbs. Comparable as a multi-service community health and human services nonprofit in Illinois.

Broad incumbents

• Catholic Charities of the Archdiocese of Chicago: Large multi-service Illinois nonprofit providing behavioral health, housing, immigration, and senior services. Comparable as a community-based human services provider, though broader in scope and headquartered in a major metro area.
• Rogers Behavioral Health: National nonprofit behavioral health system specializing in mental health and addiction treatment. Comparable in nonprofit status and behavioral health focus, though more specialized in residential and specialty programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCzDbwa9opHGa35FX6JMV4Eg
• Facebookfacebook.com/bridgewaycreatingsolutions
• LinkedInlinkedin.com/company/bridgeway-inc.
• Instagraminstagram.com/bridgewaycreatingsolutions

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BridgeWay