Adeslas

What Adeslas does

SegurCaixa Adeslas is the leading health insurance company in Spain, operating as a public limited insurance and reinsurance company (S.A. de Seguros y Reaseguros) headquartered in Madrid and founded in 1942. The company serves over 6 million customers across all 52 Spanish provinces through a portfolio spanning health, dental, funeral, home, auto, pet, and accident insurance. Its core asset is the largest medical provider network in Spain — 51,000+ medical professionals, 1,400+ healthcare centers, 200+ hospitals, 25 Adeslas-owned medical centers, 185+ dental clinics, and 1,600+ dentists — combined with a multi-channel distribution footprint of 259+ commercial offices, dedicated per-product phone lines, an agent/mediator network, a website with pricing calculator, and a mobile app. Adeslas is also the contracted health insurer for Spanish public mutual schemes serving civil servants (MUFACE), military personnel (ISFAS), and judicial workers (MUGEJU).

The product portfolio is structured as a tiered health insurance ladder (Adeslas Go from €20/month for essential coverage, the Plena family with reduced-copay and no-copay variants, Plena Extra 150 MIL/240 MIL and Premier reimbursement products with €150K–€1M out-of-network limits, Adeslas Seniors for the 55+ cohort, and Adeslas Welcome for foreigners), augmented by Dental Max and Dental Total, three funeral insurance variants (Completo, Prima Única for ages 60–99, Plus), SegurCaixa Hogar home policies, auto coverage tiers, pet insurance, and accident insurance. The underlying technology is a digital health services platform accessible via web and mobile app that supports policy management, telemedicine (video, telephone, chat, and email consultations with GPs, pediatricians, psychologists, and dermatologists), electronic prescription delivery by email, online authorization requests with photo documentation, digital health card with 6-digit locator codes, and reimbursement claim submission. An 'Adeslas es más' ecosystem layers partnerships with Audika (audiology), Hospital Capilar and INSPARYA (hair/dermatology), Qida (home care), and Podoactiva (podiatry) on top of the insurance core.

The business model is subscription-based recurring premium revenue, with billing cadences ranging from monthly to multi-year (some plans lock price for 3 years). Customer segmentation is hybrid: individuals and families (primary), SMEs and self-employed professionals (with up to €500/year per-person tax deductibility), enterprises with 5+ employees, public mutualists through MUFACE/ISFAS/MUGEJU, and the seniors and foreigners segments as dedicated sub-products. Go-to-market mixes direct-to-consumer digital and phone sales with sales-led and enterprise field sales for SMEs and corporates, and an agent/broker channel. The customer base of 6 million, 1,001–5,000 employees, and nationwide provider network support scale economics on claims and administration, while the multi-product bundle (with promotions up to 25% off and 3 free months for health+dental bundles) drives cross-sell.

Name

Adeslas

Legal name

SegurCaixa Adeslas, S.A. de Seguros y Reaseguros

Website

https://segurcaixaadeslas.es

Company type

Private

Founded year

1942

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

SegurCaixa Adeslas is Spain's leading health insurer, serving over 6 million customers through the country's largest medical network of 51,000+ professionals and 1,400+ centers. It offers health, dental, funeral, home, auto, pet, and accident insurance across all 52 Spanish provinces.

Ownership category

akta.pro rank

Product category

Health Insurance

NAICS

Direct Health and Medical Insurance Carriers (524114)

SIC

Accident & Health Insurance (6321)

akta.pro primary industry

Large Group Health Insurance (Mid-Market & National Accounts) (FSAIAFAE)

Keywords

• Health insurance
• Dental insurance
• Funeral insurance
• Home insurance
• Auto insurance

Headquarters

HQ city

Madrid

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Health Insurance Premiums: Monthly or annual subscription premiums for health insurance policies covering medical consultations, hospitalizations, diagnostics, and treatments. Revenue generated through subscription model with varying price points based on coverage level (essential, complete, reimbursement), deductibles/copays, and number of insured persons.
2. Dental Insurance Premiums: Subscription premiums for dental insurance providing access to dental network with free services and discounted treatments. Pricing varies by plan (Dental Max, Dental Total) and number of insured.
3. Funeral Insurance Premiums: Subscription premiums for funeral insurance covering end-of-life services including funeral arrangements, transfers, documentation, legal assistance, and psychological support. Multiple product variants with different premium structures (level, mixed, single).
4. Home Insurance Premiums: Subscription premiums for home insurance covering damages, liability, assistance services, and optional extensions. Payment flexibility with annual, monthly, quarterly, or semi-annual options.
5. Auto Insurance Premiums: Vehicle insurance premiums covering third-party, extended third-party, and comprehensive coverage options.
6. Pet Insurance Premiums: Subscription premiums for pet health insurance covering veterinary services and assistance.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

Adeslas (SegurCaixa Adeslas) is Spain's leading health insurance company providing a comprehensive portfolio of insurance products including health, dental, funeral, home, auto, pet, accident, and travel coverage. The company sells subscription-based insurance policies directly to individuals, families, SMEs, and large corporations, leveraging a network of over 51,000 medical professionals, 1,400+ healthcare centers, 185+ dental clinics, and 25 owned medical centers. It also serves Spanish civil servants, military personnel, and judicial workers through the MUFACE, ISFAS, and MUGEJU mutual schemes.

Product overview

Adeslas (SegurCaixa Adeslas) is Spain's leading health insurance company offering a comprehensive portfolio of insurance products. The core offering centers on health insurance products (Adeslas Go, Adeslas Plena family with multiple tiers including Total, Plus, Vital, Extra reimbursement products, Seniors, and Welcome for foreigners), supplemented by dental insurance (Dental Max and Dental Total), funeral insurance (SegurCaixa Decesos Completo, Prima Única, and Plus), home insurance (SegurCaixa Hogar and Hogar Completo), and business health insurance (Pymes Total, Negocios, Empresas). The company operates through a digital platform providing online services including authorizations, reimbursements, video/teleconsultations, electronic prescriptions, and a customer portal/app, serving over 6 million clients with access to more than 51,000 medical professionals and 1,400+ healthcare centers.

Differentiator

Problem solved

Functional benefit

Brands

• Adeslas Go: Essential health insurance with immediate coverage and no health questionnaire required, starting from €21/month
• Adeslas Plena Total
• Adeslas Plena Total Vital
• Adeslas Plena
• Adeslas Plena Plus
• Adeslas Plena Vital
• Adeslas Seniors
• Adeslas Plena Total Seniors
• Adeslas Welcome
• Adeslas Plena Extra 150 MIL
• Adeslas Plena Extra 240 MIL
• Adeslas Premier
• Adeslas Dental Max
• Adeslas Dental Total
• SegurCaixa Decesos Completo
• SegurCaixa Decesos Prima Única
• SegurCaixa Decesos Plus
• SegurCaixa Hogar
• SegurCaixa Hogar Completo
• Adeslas Pymes Total
• Adeslas Negocios
• Adeslas Negocios y Dental
• Adeslas Empresas
• Adeslas Empresas y Dental

Products and services

• Health Insurance (Particulares) Subscription-based health insurance for individuals and families offering outpatient coverage, specialist access, diagnostics, hospitalization, preventive care, and travel assistance across multiple tiers (essential, complete, reimbursement) and senior variants.
• Senior Health Insurance Health insurance specifically designed for seniors aged 55+ with personalized medical advisor accompaniment, complete coverage including hospitalization, and international travel assistance.
• Dental Insurance Subscription dental insurance providing access to over 1,600 dentists and 185+ Adeslas Dental Clinics across Spain, with up to 49-50 free treatments per year and discounts on orthodontics and implantology.
• Funeral Insurance (Decesos) Subscription funeral insurance covering burial/cremation, national and international transfers, documentation, legal assistance, psychological support, and optional repatriation and ADN preservation.
• Home Insurance (Hogar) Subscription home insurance covering 24/7 home assistance, water damage, robbery, civil liability, lock replacement, handyman service (Manitas Plus), and optional all-risk and aesthetic damage extensions.
• Auto Insurance (Coche) Subscription vehicle insurance covering third-party liability, extended third-party, windshield coverage, and comprehensive all-risk options for cars.
• Pet Insurance Subscription pet insurance providing veterinary care coverage, online veterinary chat and video consultations, and access to the company's veterinary provider network.
• Accident Insurance Subscription accident insurance covering injuries and accidents with 24/7 assistance for individuals and a dedicated version for SMEs and self-employed.
• Travel Insurance Subscription travel assistance insurance covering medical expenses, repatriation, and other travel assistance services domestically and abroad.
• Legal Protection Insurance Subscription legal protection insurance providing legal advice and coverage for individuals, SMEs, and self-employed professionals.
• SME/Self-Employed Health Insurance (Pymes y Autónomos) Subscription business health insurance for SMEs and self-employed professionals offering hospitalization, no copayments, dental coverage options, and tax-deductible premiums.
• Corporate Health Insurance (Empresas) Subscription corporate health insurance for companies with 5+ employees offering hospitalization, no copayments, broad outpatient coverage, and optional dental coverage.
• Mutual Society Health Services (MUFACE, ISFAS, MUGEJU) Health coverage for civil servants, military personnel, and judicial workers through the MUFACE, ISFAS, and MUGEJU government mutual schemes, with dedicated medical networks.
• Digital Health Services Digital health service suite accessed through web and mobile app enabling video/teleconsultation, electronic prescriptions, digital insurance card, online authorizations, and reimbursement claims for policyholders.
• Appliance Insurance Subscription insurance covering breakdown or damage of household appliances.
• SME Business Insurance (Patrimonio) Subscription business property insurance for SMEs covering business premises and related assets.

Quantifiable outcome

• 51,000+ medical professionals in network
• +3 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Five partnerships are on record, tiered minor.

• AudikaminorStrategic or Co-development PartnerAudiology service partnership providing hearing aids through Audika Centros Auditivos, the leading company in the hearing sector. Offered as additional service under 'Adeslas es más' program.
• Hospital CapilarminorStrategic or Co-development PartnerHair implant and dermatological treatment partnership with Hospital Capilar, one of the two leading companies in the sector. Offered under 'Adeslas es más' additional services.
• INSPARYAminorStrategic or Co-development PartnerHair implant and dermatological treatment partnership with INSPARYA, one of the two leading companies in the sector. Offered under 'Adeslas es más' additional services.
• QidaminorStrategic or Co-development PartnerHome care services partnership for dependent persons and those with chronic conditions. Qida is a private social impact company, leader in quality in the sector.
• PodoactivaminorStrategic or Co-development PartnerBiomechanical studies of gait and podiatric template services partnership with Podoactiva, the leading company in podiatry and biomechanics. Offered as additional service.

Scale indicators9 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Sanitas: Sanitas is a leading Spanish health insurer (part of Bupa) offering individual, family, corporate, and mutualist health plans with its own hospital and dental network. It is Adeslas's closest direct competitor in Spanish private health insurance, matching the multi-tier health product structure and bancassurance-style distribution model.
• DKV Seguros: DKV is a major Spanish specialist in health and accident insurance (part of the Munich Re/ERGO group), offering individual, family, and corporate health plans with a national provider network. It is one of Adeslas's primary direct competitors in the Spanish private health insurance market, particularly in SMEs and individuals.
• ASISA: ASISA is a Spanish not-for-profit health insurance group operating a wide network of owned and partner medical centers. It is a direct competitor to Adeslas in individual, family, and mutualist health insurance, with overlapping geographic coverage and a similar multi-line product offering including dental.

Broad incumbents

• Mapfre: Mapfre is the largest Spanish insurance group by premiums, with broad multi-line offerings including health, auto, home, and life. While not a specialist, its health insurance division competes head-to-head with Adeslas and its scale and bancassurance distribution make it a significant incumbent in the Spanish market.
• Generali España: Generali España is the Spanish arm of the global Generali Group, offering health, home, auto, life, and accident insurance with strong agent/broker distribution. It competes with Adeslas in the broader Spanish multi-line insurance market, including the health segment.
• Caser Seguros: Caser is a Spanish multi-line insurer with historical roots as a mutual insurer, offering health, home, auto, life, and funeral products. It competes with Adeslas across several lines — particularly health, dental, and funeral — and has a comparable focus on Spanish household insurance needs.
• Mutua Madrileña: Mutua Madrileña is a major Spanish mutualist insurer offering auto, home, life, health, and accident products with strong brand recognition. It competes with Adeslas in multi-line personal insurance and is a direct challenger in the Spanish health insurance market.
• AXA Seguros: AXA Seguros is the Spanish arm of global insurer AXA, offering health, auto, home, and life products with a strong agent network. It competes with Adeslas in the Spanish health insurance segment and brings global capabilities and capital to the local market.
• Allianz Seguros: Allianz Seguros is the Spanish arm of Allianz Group, offering health, auto, home, life, and accident insurance through agents and brokers. It is a broad incumbent in Spanish insurance with health as one of its growth lines, competing with Adeslas in the corporate and individual segments.

Emerging players

• Fiatc Seguros: Fiatc is a Spanish mutual insurer offering health, auto, home, and life products with a focus on SMEs and the mutualist/affinity channel. It is a smaller, more niche competitor to Adeslas, with overlapping product lines but a more limited geographic and segment footprint.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/clientesadeslas
• YouTubeyoutube.com/channel/UC31bmdtPsCqY366VA70cirA
• Facebookfacebook.com/Adeslas
• LinkedInlinkedin.com/company/adeslas
• Instagraminstagram.com/adeslas_es/?hl=es

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Adeslas