Protech Automotive Solutions

What Protech Automotive Solutions does

Protech Automotive Solutions is a Lewisville, Texas-based private automotive services company founded in 1993 that provides OEM-compliant ADAS calibration, pre- and post-repair diagnostic scanning, mobile technician dispatch, and virtual technical support to collision repair shops, auto glass replacement companies, dealerships, and commercial/rental fleets across 41 states. The company operates what it describes as the nation's largest mobile service fleet and a network of over 1,600+ certified static ADAS calibration bays, supported by 500+ I-CAR/ASE-certified ADAS technicians and an 18-person virtual support team housed at a 24,000 sq ft corporate headquarters. Its proprietary ADAS ID3 tool applies machine learning to determine which ADAS calibrations a specific vehicle requires, and is being productized through 2024 partnerships with Mitchell and Opus IVS to integrate calibration identification into broader collision-estimating and diagnostic platforms.

Revenue is generated through three primary streams: (i) a $50/month subscription bundle covering diagnostic scan tool access, partner portal access, unlimited virtual support, and 90% scan/programming coverage; (ii) transactional pre-scan ($40) and post-scan ($80) services; and (iii) mobile on-site services for calibrations, module programming, electrical, and mechanical repairs billed as professional services. Protech is part of the Caliber family of brands (parent: Caliber), with Caliber Collision and Caliber Auto Glass functioning as strategic anchor partners since the 2017 launch of Protech's first static ADAS calibration center in San Antonio. The company has been recognized through industry coverage in Fender Bender Magazine and a July 2025 Bloomberg TV feature on 'Advancements with Ted Danson.'

Name

Protech Automotive Solutions

Legal name

Protech Automotive Solutions

Website

https://protechautomotivesolutions.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Protech Automotive Solutions provides OEM-compliant ADAS calibration, diagnostic scanning, mobile technician services, and virtual technical support to collision repair shops, auto glass companies, dealerships, and fleets across 41 states via the nation's largest mobile service fleet.

Ownership category

akta.pro rank

Product category

Automotive ADAS Calibration & Diagnostic Services

NAICS

Specialized Automotive Repair (811114), All Other Automotive Repair and Maintenance (811198), Automotive Repair and Maintenance (8111)

SIC

Services-Automotive Repair, Services & Parking (7500), Services-Testing Laboratories (8734)

akta.pro primary industry

Advanced Driver-Assistance Systems (ADAS) Calibration & Sensor Alignment (TLAKANAB)

akta.pro secondary industries

Electrical, Diagnostics & ADAS Calibration (TLAKAAAF), Vehicle Diagnostics & Fault Code Scanning Services (TLAKANAA), ADAS Sensor Calibration (Post-Collision) (TLAKAEAI)

Keywords

• ADAS calibration services
• Automotive diagnostic scanning
• Mobile vehicle calibration
• Collision repair support
• Pre and post repair scanning

Headquarters

HQ city

Lewisville

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Diagnostic Scan Tool Subscription: Monthly subscription model providing access to diagnostic scan tool with 90% scan and programming coverage, unlimited same-vehicle scanning during repairs, partner portal access, and unlimited virtual support. Additional fees may apply for ASE-certified diagnostic specialist assistance, module programming, deep code learning, and specific vehicle diagnostics.
2. Pre-Scan and Post-Scan Services: Per-service fees for diagnostic scanning performed before and after repairs. Pre-scan: $40, Post-scan: $80. These services identify damage caused by collisions and validate that repairs were completed correctly.
3. Mobile Service: Mobile technicians provide on-site diagnostic and repair services at partner shops, handling anything from electrical systems and wiring to engine repairs, suspension, and ADAS calibrations.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Protech Automotive Solutions provides on-site ADAS calibrations, pre- and post-repair diagnostic scanning, mobile vehicle repair services, and virtual technical support to collision repair shops, auto glass companies, dealerships, and commercial fleets. The company operates the nation's largest mobile service fleet and a network of 1,600+ certified repair bays across 41 states, delivering OEM-compliant calibrations and diagnostics using proprietary tools including the ADAS ID3 machine learning identification system.

Product overview

Protech Automotive Solutions operates as a service-focused company offering a portfolio of automotive technology solutions. The core offerings include ADAS Calibration Services (carside calibrations and static/dynamic calibrations), Diagnostic Scanning (pre- and post-repair vehicle scans), Mobile Service (nationwide fleet of mobile technicians), and Virtual Support (remote certified technicians). Proprietary technology includes the Protech ADAS ID3, which uses machine learning to identify calibration needs. The company also offers a subscription-based Partner Portal and Service Bundle providing scan tool access and virtual support. These services work together to provide collision repair shops, auto glass providers, dealerships, and fleets with comprehensive vehicle safety system diagnostics and calibration to OEM specifications.

Differentiator

Problem solved

Functional benefit

Brands

• Protech ADAS ID3: Advanced proprietary tool that identifies what does or does not need to be calibrated, ensuring thoroughness in the calibration process.

Products and services

• ADAS Calibration Services OEM-compliant static and dynamic ADAS calibrations performed by certified I-CAR and ASE technicians to restore critical driver-assist systems to factory specifications. Serves collision repair shops, auto glass companies, dealerships, and fleets.
• Diagnostic Scanning Pre- and post-repair vehicle diagnostic scanning services that identify damage, Diagnostic Trouble Codes (DTCs), and ADAS calibration needs across all vehicle makes and models. Includes pre-scan ($40) and post-scan ($80) per-service offerings.
• Mobile Service Nationwide fleet of mobile technicians performing on-site diagnostics, electrical repairs, module programming, suspension work, engine repairs, and ADAS calibrations directly at collision repair shops, dealerships, service centers, or fleet locations.
• Virtual Technical Support Remote support provided by an 18-member team of ASE and I-CAR certified technicians available Monday-Friday 7am-7pm CST. Team can remotely access shop scanning devices to complete scans, clear codes, troubleshoot calibration issues, and diagnose repairs.
• Protech Service Bundle / Partner Portal Subscription Monthly subscription package at $50/month providing diagnostic scan tool access with 90% scan and programming coverage, unlimited same-vehicle scanning during repairs, partner portal access, and unlimited virtual support.

Quantifiable outcome

• Up to 65% of collision repairs will require ADAS calibration by end of 2025
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered major, minor and core.

• Opus IVSmajorTechnology or Integration · 6 November 2024Collaboration delivering extensive ADAS identification capabilities by combining the advanced ADAS technologies of both companies. Part of Protech's strategy to provide comprehensive ADAS identification solutions.
• MitchellmajorTechnology or Integration · 5 November 2024Collaboration focused on helping repairers easily identify OEM-recommended calibrations for collision-damaged vehicles equipped with ADAS. Combines Mitchell's repair industry data and estimation capabilities with Protech's ADAS calibration expertise.
• SkillsUSAminorGTM or Marketing Partner · 18 May 2021Educational partnership providing ADAS training materials and study resources to SkillsUSA students who will become future automotive technicians. Protech shares expertise with students through training materials on ADAS acronyms, CIECA calibration processes, and diagnostic scanning importance.
• Caliber CollisioncoreStrategic or Co-development Partner · 1 August 2017Strategic partnership that led to establishing Protech's first static ADAS calibration center in San Antonio. Caliber Collision is part of the Caliber family of brands that also includes Caliber Auto Glass. This partnership was instrumental in launching Protech's ADAS calibration business in August 2017.
• Caliber Auto GlasscoreStrategic or Co-development PartnerStrategic partnership where Protech provides ADAS diagnostic scanning and calibration services for Caliber Auto Glass windshield repair and replacement operations. Protech technicians perform pre- and post-repair vehicle diagnostic scans to ensure vehicle safety systems are properly calibrated after glass work. Caliber Auto Glass guarantees all work with cutting-edge technology and a limited lifetime warranty.
• Original Equipment Manufacturers (OEMs)coreStrategic or Co-development PartnerProtech maintains strong relationships with OEM partners including Honda, Toyota, Ford, and GM to establish processes that work best across makes and models. Technicians have access to OEM tools and software, and the company follows OEM guidelines for properly repairing vehicles. OEM certifications support partner shops in meeting manufacturer requirements.
• I-CAR (Inter-Industry Conference on Auto Collision Repair)coreOthersTechnician certification partner. All Protech technicians achieve I-CAR certifications as part of their training program. I-CAR provides ongoing training and certification standards for collision repair industry professionals.
• ASE (Automotive Service Excellence)coreOthersTechnician certification partner. Virtual support team and many technicians are ASE certified, demonstrating technical competency in automotive diagnostic and repair services.

Scale indicators9 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Snap-on Diagnostics: Leading manufacturer of professional diagnostic scan tools (including the Snap-on MT line that Protech's founders originally adopted). Provides the underlying equipment ecosystem for ADAS diagnostics and calibration across the collision repair industry.
• Safelite Group: Largest U.S. auto glass replacement company with a national network that performs ADAS calibrations following windshield replacements. Overlaps directly with Protech's auto glass and ADAS calibration services but is a much larger incumbent serving a broader consumer base.
• Bosch Automotive Service Solutions: Major global supplier of automotive diagnostic scan tools, ADAS calibration equipment, and shop software used by repair facilities. Comparable through its diagnostic and ADAS product portfolio that competes with Protech's tool-agnostic approach and OEM-equivalent tooling strategy.

Emerging players

• CAR ADAS Solutions: Specialized ADAS calibration service provider focused on collision repair and dealership markets. Smaller-scale emerging player pursuing a similar mobile-and-facility ADAS service model.

Direct peers

• AirPro Diagnostics: Direct competitor providing mobile ADAS diagnostic scanning and calibration services to collision repair shops, dealerships, and fleets. Operates a similar mobile technician model with remote technical support and is one of the most comparable pure-play ADAS service providers to Protech.
• Crash Champions: Large U.S. collision repair operator that has invested in in-house ADAS calibration capacity across its expanding shop footprint. Represents both a partner channel and a competitor that could insource Protech-style ADAS services.
• Opus IVS: Provider of multi-OEM diagnostic, ADAS calibration, and remote programming solutions to collision repair shops and dealerships. Direct competitor in ADAS identification and remote support, and also a current Protech technology partner as of November 2024.
• Glass Doctor (Neighborly): Franchised auto glass and residential glass brand that performs ADAS recalibrations following windshield replacement. Comparable through its auto glass + ADAS calibration offering to fleets, insurance partners, and consumers.
• Gerber Collision & Glass: Major U.S. collision repair and auto glass chain offering ADAS calibration services through its own facilities and partners. Comparable as both a potential customer for Protech's mobile/calibration services and a competitor building in-house ADAS capabilities.

Others

• Mitchell International: Provider of collision repair estimating and workflow software, with OEM repair procedures and ADAS calibration guidance. Announced a strategic collaboration with Protech in November 2024 to surface OEM-recommended calibrations inside Mitchell's platform — comparable as an ADAS-adjacent ecosystem player.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/protechauto
• Facebookfacebook.com/ProtechAutomotiveSolutions
• LinkedInlinkedin.com/company/protech-automotive-solutions
• Instagraminstagram.com/protechautomotivesolutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Protech Automotive Solutions