Sirius XM Connected Vehicle Services

What Sirius XM Connected Vehicle Services does

Sirius XM Connected Vehicle Services Inc., doing business as SiriusXM Connect, is a Delaware-incorporated, Irving, Texas-based B2B telematics and connected-vehicle safety services provider operating as a wholly-owned subsidiary of SiriusXM Holdings Inc. (NASDAQ: SIRI). Founded in 1994 (with firmographic metadata alternatively citing 1996) and employing 501–1,000 staff, the company delivers a 50+ service connected-vehicle portfolio organized around four core safety products — Crash Detection, SOS Call, Location Services, and Roadside Assistance — supported by four service capabilities: Telematic Service Provider (TSP) operations, an Emergency Contact Center, Billing & Subscription Management, and Marketing Services. Its underlying technology combines human-led emergency response with real-time data automation, exposed to partners through private-label apps, SDKs, and APIs via a Developer Portal, and grounded in a 24/7 trained-agent workforce averaging 4.75 years tenure and 2.3-second answer times.

The company monetizes primarily through subscription-based B2B contracts with 15+ automotive OEM programs, complemented by travel-industry and personal-safety enterprise customers, reaching 13+ million end subscribers across North America. Its go-to-market is enterprise field sales and OEM-embedded integration rather than self-serve: 99.9% U.S. public safety answering point (PSAP) coverage is positioned as a core differentiator. Revenue stream is recurring and contract-based, but pricing is non-public and requires direct enterprise sales engagement.

Strategically, the business is leveraging the SiriusXM parent for satellite and connectivity infrastructure while repositioning its platform from automotive-only telematics toward broader safety, security, and duty-of-care use cases — most notably expansion into Travel and Personal Safety verticals and developer-facing SDK/API distribution. Customer concentration risk is anchored to a finite set of OEM programs, partially offset by breadth across multiple verticals; the company discloses no explicit financial KPIs or AI/ML capability claims in available data.

Name

Sirius XM Connected Vehicle Services

Legal name

Sirius XM Connected Vehicle Services

Website

https://siriusxmcvs.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Sirius XM Connected Vehicle Services (SiriusXM Connect) is a B2B telematics and connected-vehicle safety platform that delivers crash detection, SOS, location, and roadside assistance to automotive OEMs, travel companies, and personal-safety enterprises across North America, serving 13M+ subscribers via 15+ OEM programs.

Ownership category

akta.pro rank

NAICS

Security Systems Services (except Locksmiths) (561621), Wired and Wireless Telecommunications (except Satellite) (5171), Computer Systems Design and Related Services (54151)

SIC

Communications Services, Nec (4899), Radiotelephone Communications (4812)

akta.pro primary industry

Connected Vehicle & V2X Traffic Operations (RSUs, SPaT/MAP, CV Applications) (TLAJACAJ)

akta.pro secondary industries

Mission-Critical & Public Safety Private Networks (MCX/LMR Interop) (HDAIAGAH), V2X Message & Data Exchange Platforms (SPaT/MAP, TIM, CAM/DENM Brokers) (TLAJAHAF)

Keywords

• Connected vehicle services
• Automotive telematics platform
• Emergency response services
• Crash detection software
• OEM telematics integration

Headquarters

HQ city

Irving

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. B2B Telematics Services: Subscription-based services provided to automotive OEMs and enterprise customers for connected vehicle safety and security. Includes crash detection, emergency response, location services, and roadside assistance delivered via SDKs, APIs, or white-label private label apps.

Go-to-market motion3 records

Distribution channels3 records

Marketing channels3 records

Core offering

SiriusXM Connect delivers connected vehicle safety and security services to automotive OEMs, travel companies, and personal safety application providers. Its platform combines human-led emergency response with real-time automation through four core products—Crash Detection, SOS Call, Location Services, and Roadside Assistance—delivered via SDKs, APIs, or white-label private label apps. The service is backed by 24/7 trained agents, 99.9% U.S. PSAP coverage, and 30+ years of telematics expertise.

Product overview

SiriusXM Connect is a comprehensive telematics and safety services platform offering 50+ connected vehicle services spanning safety, security, diagnostics, and driver experience. The platform centers on four core safety products: Crash Detection, SOS Call, Location Services, and Roadside Assistance, supported by four service capabilities including Telematic Service Provider (TSP), Emergency Contact Center, Billing & Subscription Management, and Marketing Services. The portfolio serves three key industries—Travel, Automotive, and Personal Safety—with flexible deployment options including private label apps and SDK/API integration. Key metrics include 30+ years of telematics expertise, 15+ active OEM programs, 13+ million subscribers, and 99.9% U.S. public safety answering points coverage.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Average emergency call answer time of 2.3 seconds
• +3 more outcomes

Segments3 records

Ideal customer profiles3 records

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

One partnership is on record.

• U.S. Public Safety Answering Points (911)coreOthersSiriusXM Connect maintains relationships with 99.9% of U.S. public safety answering points (911 answering points) enabling coast-to-coast emergency response coordination for their subscribers and OEM partner customers.

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• OnStar (General Motors): GM's captive connected-vehicle safety and telematics service offering crash response, emergency services, and roadside assistance — directly competitive with SiriusXM Connect's OEM-embedded safety stack.
• Geotab: Major fleet telematics platform providing crash detection, GPS tracking, and driver-safety services; competes with SiriusXM Connect for fleet and enterprise telematics budgets.
• Spireon (including LoJack): Telematics provider with stolen vehicle recovery (LoJack) and connected-car services, comparable to SiriusXM Connect's safety and vehicle-location offerings.
• Verizon Connect: Fleet and vehicle telematics provider with crash detection, location, and emergency response capabilities, competing for fleet, travel, and connected-vehicle enterprise contracts.
• Toyota Connected / Toyota Safety Connect: Toyota's in-house telematics and safety services including emergency assistance and stolen vehicle recovery, representing direct competition for OEM telematics contracts.
• Hyundai Bluelink: Hyundai's connected car platform offering crash notification, SOS, and remote vehicle features, competing head-to-head with SiriusXM Connect for OEM programs.
• BMW ConnectedDrive / Mercedes-Benz mbrace: Premium OEM telematics services offering crash response, concierge, and location services bundled with the vehicle, directly comparable in feature set to SiriusXM Connect's offerings.
• Ford SYNC / FordPass: Ford's connected-vehicle platform delivering emergency assistance, location services, and remote features through embedded and app-based channels, competing for OEM telematics wallet share.

Broad incumbents

• Harman Ignite (Harman International): Harman offers a broad connected-vehicle platform including emergency call (eCall) and telematics for OEMs — a broader incumbent with overlapping but wider-scope capabilities.
• AT&T Connected Car: Provides the wireless connectivity layer powering many OEM telematics programs; competes indirectly as an enablement and connectivity partner in the connected-vehicle ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/siriusxm-connected-vehicle-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sirius XM Connected Vehicle Services