Travelpack

What Travelpack does

Travelpack, operating as Travelpack Marketing & Leisure Services Ltd, is a UK-based online travel agency headquartered in Wembley (523 High Road, Middlesex, HA0 2DH) and founded in 1981 (per firmographics). The company operates a consumer-facing booking platform at travelpack.com that aggregates flights from 100+ airlines, hotels, car hire, and bundled holiday packages, with ancillaries including airport transfers, car parking, London airport taxis and a Things To Do (excursions) offering. Distribution is built on three layers: a self-serve consumer website, regional phone-based sales desks (Worldwide Flights, India/Far East, USA/Canada, Africa, Europe, Cruise, Online Support), and a dedicated B2B portal at agents.travelpack.co.uk for travel agents booking on behalf of clients.

Revenue is generated almost entirely through commission economics: transaction fees on flight bookings, commission on hotel reservations, margin on flight+hotel+car packages, and commission on ancillary services such as car hire, transfers, parking and activities. The platform benefits from statutory and industry compliance infrastructure — ATOL protection administered by the UK Civil Aviation Authority, ABTA membership and Code of Conduct compliance, and IATA accreditation — which collectively enable the sale of financially-protected package holidays and Flight-Plus products. Destination guide content and a Special Offers page are published for over 20 countries across Africa, the Americas, Asia, Europe, the Middle East, the Indian Ocean and Oceania, functioning as a content-led demand capture layer.

Operations span five disclosed offices: a UK head office in Wembley, three India-based offices in New Delhi, Vadodara and Goa, and a Canada office in Mississauga/Toronto. Marketing is multi-channel — website, Twitter, Facebook, YouTube (TravelPackTV), email newsletter, brochures and a Special Offers page — targeting primarily leisure travellers with a secondary motion in business travel, packaged holidays and a B2B travel-agent channel. The firmographics suggest 251–500 employees while the Modern Slavery Statement cites "over 55 staff," a discrepancy not resolved in the source data. No funding rounds, parent companies, M&A events, leadership changes, or AI/ML capabilities are disclosed in the input.

Name

Travelpack

Legal name

Travelpack Marketing & Leisure Services Ltd

Website

https://travelpack.com

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

251–500 employees

Short description

Travelpack is a UK-headquartered online travel agency founded in 1981 that sells flights, hotels, car hire and package holidays to leisure and business travellers, with ATOL/ABTA protection and operations spanning the UK, India and Canada.

Ownership category

akta.pro rank

Product category

Online Travel Agency

NAICS

Travel Arrangement and Reservation Services (5615), Travel Agencies (56151)

SIC

Transportation Services (4700)

akta.pro primary industry

Package Travel & Dynamic Packaging Marketplaces (Flight+Hotel+Car) (THALAFAH)

akta.pro secondary industries

Online/Hybrid Corporate Travel Agencies (Self-Booking + Support) (THAKACAB), Wholesale Travel Product Aggregators (Multi-Supplier B2B Aggregation) (THAKAJAI)

Keywords

• Online travel agency
• Flight booking
• Hotel reservations
• Holiday packages
• Travel agent portal

Headquarters

HQ city

Wembley

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Flight bookings: Commission-based revenue from airline ticket bookings through online platform and phone sales
2. Hotel bookings: Commission revenue from hotel reservations through the platform
3. Package holidays: Revenue from bundled flight + hotel + car packages with margin on total package price
4. Car hire and extras: Commission from ancillary services including car hire, transfers, car parking, and things to do

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Travelpack is an online travel agency that retails flights, hotels, holiday packages, car hire, and ancillary travel services (airport transfers, car parking, London airport taxis, and tours/attractions). The company aggregates inventory from over 100 airlines and global hotel chains and delivers it through both a direct-to-consumer booking site and a dedicated B2B travel-agent portal with agent-specific markups and commission structures.

Product overview

Travelpack is an online travel agency offering a unified platform for booking flights, hotels, car hire, and complete holiday packages. The core offering consists of individual booking services (Flights, Hotels, Car Hire) that can be purchased separately or bundled into Packages. Additional travel services include Transfers, Car Parking, London Airport Taxis, and Things To Do (excursions). The platform also provides destination guides and publishes Special Offers for various global destinations.

Differentiator

Problem solved

Functional benefit

Products and services

• Flights
• Hotels
• Holiday Packages
• Car Hire
• Airport Transfers
• Car Parking
• London Airport Taxis
• Things To Do (Tours & Attractions)
• Travel Agent Portal (B2B)

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• ABTA (Association of British Travel Agents)coreOthersABTA membership providing consumer protection and code of conduct adherence. ABTA protection covers package holidays and Flight-Plus holidays with scheme protecting customer money if supplier fails.
• ATOL (Air Travel Organisers Licence)coreOthersATOL protection scheme administered by Civil Aviation Authority. Many flights and flight-inclusive holidays on website are financially protected by the ATOL scheme.
• IATA (International Air Transport Association)coreTechnology or IntegrationTravelpack is an IATA accredited agent, enabling access to airline booking systems and industry standards.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• Netflights: UK online travel agency selling flights, hotels, and package holidays with a value-focused proposition. Direct competitor in the same mid-sized UK OTA category.
• Lastminute.com: UK/European online travel agency offering flights, hotels, package holidays, and dynamic packages via a consumer website. Highly comparable to Travelpack in product scope (flight+hotel+car packages) and target customer (leisure travellers booking value bundles).
• Opodo: European online travel agency operated within the eDreams ODIGEO group, offering flights, hotels, packages, and travel deals to UK and European consumers. Directly comparable on product mix, aggregator-led model, and value-package positioning.
• ebookers: UK-based OTA owned by Expedia offering flights, hotels, car hire, and holiday packages. Closely aligned with Travelpack on product breadth, package bundling, and UK consumer focus.
• TravelUp: UK online travel agency selling flights, hotels, and package holidays with a similar mid-market positioning and ATOL-backed offering. Direct competitor for Travelpack's UK leisure and value-package segment.
• On the Beach: UK-based online package holiday specialist focusing on beach and city package deals to leisure travellers. Comparable on the package-holiday-led model and direct-to-consumer booking experience.
• Broadway Travel: UK travel agency combining online and phone-based booking for flights, hotels, and package holidays. Comparable hybrid online-plus-phone distribution model and mid-market price positioning.

Broad incumbents

• Expedia: Global online travel platform offering flights, hotels, packages, and car hire with significantly broader scale and brand spend. Overlaps with Travelpack across all product categories but at much larger scale.
• Booking.com: Largest global accommodation platform with flights, car hire, and attractions, operating at enormous scale. Competes with Travelpack on the hotel and package element of its offering despite a lodging-led focus.
• TUI UK: Major UK/European holiday company selling package holidays, flights, hotels, and cruises directly to consumers and through high-street agents. Competes with Travelpack in the UK package holiday segment but with vertically integrated airline and hotel assets.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/travelpack
• YouTubeyoutube.com/TravelpackTV
• Facebookfacebook.com/TravelpackUK

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Travelpack