What Handicare does

Handicare is a Sweden-founded (1986) provider of residential mobility and accessibility solutions, primarily serving elderly individuals and people with physical disabilities who wish to remain living independently in their homes. The company specializes in stairlifts covering all common domestic staircase configurations — straight, curved (single and twin-rail), outdoor, and perch-seat variants — alongside a complementary portfolio of platform lifts (Savaria Multilift and the Garaventa Lift Artira, Opal, and X3 lines) and home lifts (Luma). Handicare operates as a subsidiary of Handicare Group and runs a multi-country direct-to-consumer model across 12+ markets including the UK, France, Netherlands, Germany, Italy, Belgium, Spain, Switzerland, Austria, China, Canada, and the USA, with dedicated localized websites and local partner technician networks in each geography.

The business is built around a labor-intensive sales and installation funnel. Customers engage via website enquiry, phone, or referral from healthcare professionals; the company dispatches free no-obligation home assessments by local technicians, after which pricing is quote-based on model type and staircase configuration. Revenue therefore combines one-time equipment sales (high average order value, customized per home) with a recurring service, repair, maintenance, and removal annuity on the installed base. Pricing is not publicly disclosed and varies materially with home layout and product choice. The UK entity is headquartered in Kingswinford in the West Midlands, while the corporate parent is headquartered in Luleå, Sweden.

Handicare has grown both organically and through acquisition, with notable deals including Minivator (2010) and Prism Medical (2016), the latter broadening exposure into professional patient-handling equipment. Distribution is reinforced by a charity partnership with Age Co (an Age UK affiliate) and ongoing referral relationships with occupational therapists, physiotherapists, and care coordinators. The company reports strong customer satisfaction (9.1/10 across 1,086 UK reviews) but discloses no financial metrics, and no AI/ML capability is evidenced in the available data.

Name

Handicare

Legal name

Handicare Stairlifts UK

Website

https://handicare.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

251–500 employees

Short description

Handicare supplies stairlifts, platform lifts, and home lifts for elderly and physically disabled individuals across 12+ countries. The Sweden-based company, a subsidiary of Handicare Group, operates a direct-to-consumer model combining quote-based equipment sales with recurring service contracts.

Ownership category

akta.pro rank

Product category

Mobility and Accessibility Equipment

NAICS

Home Health Equipment Rental (532283), Services for the Elderly and Persons with Disabilities (62412)

SIC

Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842)

akta.pro primary industry

Stair Lifts & Residential Platform Lifts (HSAPANAC)

akta.pro secondary industries

Home Mobility & Accessibility Equipment (Ramps, Stair Lifts, Transfer Aids) (HSABAKAB), Stair Lifts, Platform Lifts & Residential Elevator Services (HSABAJAD)

Keywords

• Mobility aids
• Stairlift equipment
• Accessibility lifts
• Wheelchair lifts
• Home lifts

Headquarters

HQ city

Luleå

HQ country

Sweden

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D

Revenue model

1. Stairlift Product Sales: One-time sale of stairlift equipment including straight, curved, and outdoor models. Prices vary based on staircase type, model selected, and home dimensions. Accompanied by free home assessment and professional installation.
2. Platform and Home Lifts Sales: Sale of platform lifts (wheelchair lifts, inclined lifts, vertical platform lifts) and home lifts including the Luma Home Lift and Savaria Multilift product lines.
3. Service, Repair and Maintenance: Ongoing service contracts, breakdown repairs, maintenance plans, and stairlift removal services for existing customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Handicare designs, sells, and installs stairlifts (straight, curved, and outdoor models) along with platform/wheelchair lifts and residential home lifts for elderly and physically disabled individuals. The company offers a complete solution including free home assessments, professional installation by local partner technicians, and ongoing service and maintenance contracts across more than 12 countries.

Product overview

Handicare is a provider of mobility and accessibility solutions with over 130 years of expertise. The product portfolio centers on stairlifts (straight, curved, and outdoor models) as the core offering, complemented by platform and wheelchair lifts (Savaria Multilift, Garaventa Lift series), and home lifts (Luma Home Lift). The company also provides comprehensive service and repair offerings including maintenance, breakdown services, and stairlift removal. Products are available across multiple international markets including UK, France, Netherlands, Germany, Italy, Belgium, Spain, Switzerland, Austria, China, Canada, and USA.

Differentiator

Problem solved

Functional benefit

Brands

• Savaria Multilift: Wheelchair lifts designed to provide safe, reliable and convenient mobility solutions for individuals with limited accessibility needs
• Garaventa Lift Artira
• Garaventa Lift Opal
• Garaventa Lift X3
• Luma Home Lift

Products and services

• Straight Stairlifts Stair lifts designed for straight staircases with no curves, corners, or landings. Includes models such as the 2000 Simplicity. Sold directly to consumers for residential accessibility.
• Curved Stairlifts Stairlifts designed for curved staircases with landings between flights or stairs with curves. Available in single and twin-railed options to accommodate complex domestic stair configurations.
• Outdoor Stairlifts Stairlifts designed for exterior stairs, available in both straight and curved staircase models. Built for outdoor durability to enable accessibility outside the home.
• Savaria Multilift Wheelchair Lift Wheelchair lifts designed to provide safe, reliable, and convenient mobility solutions for individuals with limited accessibility needs. Engineered with user-friendly controls, robust safety features, and customisable options.
• Garaventa Lift Artira Inclined wheelchair lift for straight and curved staircases. Designed for wheelchair users requiring assisted mobility between floors.
• Garaventa Lift Opal Vertical platform lift designed to help wheelchair users travel safely and securely up to three metres. Suitable for both homes and public buildings and can be installed directly onto the floor.
• Garaventa Lift X3 Inclined platform lift for straight staircases, suitable for wheelchair users or an optional seated passenger.
• Luma Home Lift Home lift product designed for residential accessibility, providing vertical mobility between floors within the home.
• Stairlift Service, Repair and Maintenance Ongoing service contracts, breakdown repairs, maintenance plans, and stairlift removal services for existing Handicare customers. Includes service booking, breakdown reporting, and stairlift guarantee and maintenance programmes.

Quantifiable outcome

• 9.1 out of 10 average rating from 1086 customer reviews

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• Age CocoreStrategic or Co-development PartnerHandicare partners with Age Co, a registered charity affiliated with Age UK, to provide mobility solutions to elderly individuals. This partnership enables Handicare to reach elderly customers through a trusted charity brand and provides Age Co members with access to quality stairlift solutions.
• Healthcare ProfessionalscoreStrategic or Co-development PartnerHandicare works alongside healthcare professionals including occupational therapists, physiotherapists, and care coordinators on a daily basis. These professionals refer patients who need mobility solutions, and Handicare supports them by providing suitable products and services that meet patient needs, staircase configurations, and budget requirements.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• 101 Mobility: US-based franchise provider of stairlifts, wheelchair ramps, and accessibility equipment. Comparable to Handicare in product breadth and home assessment/installation D2C model, serving elderly and disabled customers across North America.
• Bruno Independent Living Aids: US-based manufacturer of stairlifts, wheelchair lifts, and vehicle lifts. Directly comparable to Handicare in product offering and end-customer (elderly/disabled mobility), with overlapping platform/wheelchair lift category.
• Lifeway Mobility: US provider of stairlifts, wheelchair lifts, ramps, and home accessibility solutions. Competes with Handicare in the US market with a similar direct-to-consumer model including home assessments and professional installation.
• Platinum Stairlifts: UK-based stairlift supplier offering straight and curved stairlifts through a home-visit D2C model. Direct competitor to Handicare Stairlifts UK in the British market with overlapping customer segments and product types.
• Stannah Stairlifts: UK-based stairlift manufacturer and direct-to-consumer seller with a heritage brand. Most direct competitor to Handicare Stairlifts UK, with overlapping product range (straight, curved, outdoor stairlifts) and similar installation-led D2C model.
• Acorn Stairlifts: Largest stairlift manufacturer globally with strong UK and US presence. Competes head-to-head with Handicare on product range, direct-to-consumer home assessment model, and elderly customer segment.

Regional players

• Mobility Plus Colorado: US-based home accessibility provider offering stairlifts, ramps, and bathroom safety modifications. Comparable to Handicare in product category and direct-to-consumer installation model, though operating on a regional US basis.
• Meditek: UK-based supplier of stairlifts, hoists, and mobility equipment for healthcare and home settings. Comparable to Handicare in product category but primarily serves UK institutional and NHS-related channels alongside consumer sales.

Broad incumbents

• Savaria Corporation: Canadian accessibility solutions provider and owner of the Handicare brand family. Broad incumbent in home and commercial accessibility (lifts, elevators, vehicles), serving as a parent-level comparable with overlapping product portfolio including the Savaria Multilift brand carried by Handicare.

Emerging players

• Garaventa Lift (a Savaria brand): Platform and inclined lift manufacturer whose products (Artira, Opal, X3) are sold by Handicare. Comparable as a sister-brand within the Savaria/Handicare ecosystem, competing in the wheelchair and platform lift segment alongside Handicare's own portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/handicareGlobal
• YouTubeyoutube.com/channel/UCF6I1oUY8Yx-3qUCRzAIxog
• Facebookfacebook.com/HandicareStairliftsUK
• LinkedInlinkedin.com/company/handicare-group

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Handicare