Knowledge Accelerators
Knowledge Accelerators (PCHowTo, Inc.) is a Tampa, Florida-based enterprise training provider delivering continuously updated microlearning video content and a white-label User Adoption Platform for Microsoft 365, Copilot, and other enterprise software, targeting Fortune 100 IT, L&D, and HR buyers through direct sales, channel partners, and Coursera.
- Company typePrivate
- Founded2004
- HeadquartersSt. Petersburg, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Knowledge Accelerators does
Knowledge Accelerators, operating legally as PCHowTo, Inc. and headquartered in Tampa, Florida, provides enterprise software training and user adoption solutions delivered as microlearning video content, short courses, and a white-label User Adoption Platform. The company's product portfolio centers on a continuously updated library of 20,000+ microlearning videos and 500+ short courses covering Microsoft 365, Teams, Copilot, Windows, macOS, iOS, and other enterprise applications, with content refreshed internally via what the company describes as a Knowledge Factory process. Native integrations into ServiceNow, Cornerstone, Workday, Halo, Microsoft Viva Learning, and Microsoft Graph allow the content to be embedded directly into ITSM and LMS workflows, with AI Virtual Agent and Microsoft Graph integrations supporting chat-based and analytics-driven delivery.
The company monetizes primarily through annual per-user-per-month subscriptions at price points described as "pennies per user per month," supplemented by enterprise platform licensing, partner/reseller revenue from white-label deployments and channel sales, custom content services for knowledge base conversion, and Coursera marketplace course sales. Go-to-market combines direct enterprise field sales with demos, no-cost assessments, and proof-of-concepts targeting IT, L&D, and HR buyers, alongside a multi-tier channel program for software vendors, managed service providers, and training institutes, and a self-serve product motion for free end-user accounts. The platform also offers an AI Course Creator, a phishing simulator for cybersecurity awareness, and the Agent Continuous Learning Campaign with integrated tonal analysis for service desk agent training.
Knowledge Accelerators claims a customer base spanning more than 50 Fortune 100 organizations and an installed reach of 4M+ desktops, with case-study evidence in healthcare technology, testing and inspection, logistics, healthcare, financial services, telecommunications, pharmaceuticals, legal, and private equity. The company is privately held with no disclosed funding events, operates with 11-50 employees, and is legally domiciled in Florida, USA, with customer and integration footprints across North America, Southeast Asia, India, and Latin America.
Knowledge Accelerators firmographics
Firmographics- Name
- Knowledge Accelerators
- Legal name
- PCHowTo, Inc.
- Website
- https://knowledgeaccelerators.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Knowledge Accelerators (PCHowTo, Inc.) is a Tampa, Florida-based enterprise training provider delivering continuously updated microlearning video content and a white-label User Adoption Platform for Microsoft 365, Copilot, and other enterprise software, targeting Fortune 100 IT, L&D, and HR buyers through direct sales, channel partners, and Coursera.
- Ownership category
- akta.pro rank
Where Knowledge Accelerators is headquartered
LocationHeadquarters
- HQ city
- St. Petersburg
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Knowledge Accelerators business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription - Per User Per Month: Subscription-based pricing model charging pennies per user per month for access to the microlearning content library and user adoption platform. White-label options available for partners.
- Partner Reseller Revenue: Partners and resellers generate subscription revenue by reselling or white-labeling the platform to their client base. Partners earn competitive margins on subscriptions.
- Coursera Course Sales: Individual course purchases or Coursera Plus subscription access to Knowledge Accelerators courses on the Coursera marketplace.
- Custom Content Services: Professional services for creating custom training content, knowledge base modernization, and content conversion for proprietary software.
- Enterprise Platform Licensing: Enterprise licensing for larger organizations, government institutions, and small businesses accessing the full content library for annual subscription periods.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise subscription - per user per month |
| Subscription | Monthly | Coursera individual course or Coursera Plus subscription |
Go-to-market motion4 records
Distribution channels7 records
Marketing channels7 records
Knowledge Accelerators product offering
Product offeringCore offering
Knowledge Accelerators sells a white-label User Adoption Platform backed by a continuously updated library of 20,000+ microlearning videos and 500+ short courses covering Microsoft 365, Teams, Copilot, Windows, macOS, and other enterprise software. The platform is delivered via direct enterprise subscriptions, white-label reseller arrangements, and pre-built integrations into ServiceNow, Halo, Cornerstone, Workday, Microsoft Viva Learning, and AI Virtual Agents. Customers pay a per-user-per-month subscription, add custom content services, or white-label the platform for their own client base.
Product overview
Knowledge Accelerators is an enterprise training solutions provider offering a white-label User Adoption Platform as its core product, supplemented by specialized training programs and integration services. The portfolio includes Microsoft 365 Training and Copilot & AI Adoption Programs as flagship offerings, paired with a How-To Video Library containing 50,000+ searchable microlearning videos and 500+ short courses. The company delivers training through multiple channels: directly via its User Adoption Platform, through LMS Integration services (Cornerstone, Workday, Viva Learning), via ServiceNow Integration, and on Coursera. Additional offerings include CyberSecurity Education with phishing simulation, Agent Training with tonal analysis, Custom Content Services for knowledge base modernization, and an IT Continuous Learning Center. The platform is powered by an AI Course Creator and integrates with AI Virtual Agents, with Microsoft Graph providing adoption analytics. Content is continuously updated through a Knowledge Factory system, and partners can white-label offerings or resell under the Knowledge Accelerators brand.
Differentiator
Problem solved
Functional benefit
Products and services
- User Adoption Platform White-label user adoption platform that delivers targeted, always-up-to-date microlearning to drive software adoption and deflect IT support tickets. Includes video library access, learning campaign automation, Microsoft Graph reporting, and white-label branding for partners and enterprises.
- Microsoft 365 Training End-user adoption program for Microsoft 365 applications (Teams, Outlook, OneDrive, Power Platforms, Excel, Power BI, Windows) delivered through 5-20 minute microlearning modules with automated campaigns and coaching.
- Copilot & AI Adoption Program Customized adoption program for Microsoft 365 Copilot providing role-based training paths from beginner to advanced, adoption analytics, and continuous learning to drive AI-feature usage across an organization.
- How-To Video Library Searchable library of in-action screen-recording microlearning videos with step-by-step narration and keywords covering Microsoft 365, Teams, Copilot, Windows, macOS, iOS, and other enterprise software, with automatic updates as software changes.
- CyberSecurity Education Comprehensive cybersecurity awareness training program with role-based learning paths, interactive phishing simulator, behavioral change campaigns, and dynamically refreshed content including weekly and on-demand threat notifications.
- Agent Training (Agent Continuous Learning Campaign) Agent Continuous Learning Campaign (ACLC) delivering 5-20 minute weekly microlearning modules with lessons, activities, assessments, coaching, and integrated machine learning for tonal analysis of agent verbal and written communications.
- Custom Content Services Professional services that convert help articles, webinar recordings, and legacy knowledge bases into engaging microlearning videos and short courses, including Knowledge Management Conversion and Knowledge Base Modernization.
- LMS Integration Service Deployment service that delivers Knowledge Accelerators content into Learning Management Systems via SCORM-compliant files or APIs, supporting Cornerstone, Workday, Viva Learning, and other SCORM-capable platforms with automatic content updates.
- ServiceNow Integration Integration that embeds microlearning video content directly into ServiceNow self-service portals, searches, chatbots, and Virtual Agents via XML or API, enabling contextual learning at the point of need and deflecting IT tickets.
- IT Continuous Learning Center IT Continuous Learning Campaign (CLC) delivering 5-20 minute microlearning modules with tip-based learning, coaching features, a searchable video library, and Load & Go integration for seamless LMS deployment.
- Coursera Courses Courses on AI, Copilot, Power BI, Microsoft 365, GDPR, Customer Service, and Cybersecurity distributed through the Coursera marketplace, accessible via individual course purchase or Coursera Plus subscription and used by individual learners and enterprises.
Quantifiable outcome
- 42% increase in OneDrive file viewing/editing and 36% increase in file sharing
- +9 more outcomes
Companies that use Knowledge Accelerators
Customer profileNamed customers13 records
Segments5 records
Ideal customer profiles3 records
Knowledge Accelerators technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability8 records
Feature11 records
Knowledge Accelerators partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core, key and supporting.
- ServiceNowcorePre-built integration partnership enabling video content to be embedded directly into ServiceNow self-service portals and Virtual Agents via XML or API. Knowledge Accelerators content surfaces in ServiceNow searches and chatbots for contextual learning at the point of need.
- Cornerstone OnDemandcoreLMS integration partnership allowing SCORM-compliant content deployment into Cornerstone learning management system. Enables automated updates and seamless content delivery within existing LMS infrastructure.
- Halo ITSMcorePre-built API and XML integration with Halo ITSM platform for delivering training content within the ITSM workflow, supporting ticketing deflection and self-service adoption.
- WorkdaycoreIntegration partnership for Workday Learning Management System enabling SCORM content deployment and automated updates within the Workday platform.
- CourseracoreMarketplace distribution partnership bringing Knowledge Accelerators courses directly to Coursera learners. Over 400,000 learners have accessed KA courses through this channel covering AI, Copilot, Power BI, Microsoft 365, and cybersecurity topics.
- Microsoft 365 / Microsoft CopilotcoreStrategic content and integration partnership focused on Microsoft 365 and Copilot training. Knowledge Accelerators provides continuously updated microlearning covering Teams, Outlook, OneDrive, Excel, Power BI, and Copilot features. Integrates with Microsoft Graph for adoption analytics.
- Microsoft Viva LearningcoreLMS integration partnership with Microsoft Viva Learning platform enabling content delivery within the Microsoft 365 ecosystem.
- Managed Service Providers (MSPs)keyChannel partnership with MSPs who resell Knowledge Accelerators training to their clients. MSPs leverage the platform to complement helpdesk support, Microsoft tool training, and security/compliance offerings.
- System IntegratorssupportingImplementation partnerships with system integrators who deploy Knowledge Accelerators solutions as part of larger digital transformation and ITSM implementation projects.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
Knowledge Accelerators competitors and assessment
Company assessmentBroad incumbents
- Skillsoft: Skillsoft is an established enterprise learning platform offering compliance, leadership, and technology training to large organizations. It targets the same enterprise L&D buyer as KA but with a much broader and older content portfolio rather than continuously updated microlearning.
- Pluralsight: Pluralsight is a large-scale technology skills training platform serving enterprise L&D with deep library of courses on cloud, software development, and IT topics. It is a broader incumbent serving similar enterprise learning buyers but with a technology-skills catalog rather than KA's M365/Copilot application training focus.
- LinkedIn Learning: LinkedIn Learning is a large-scale enterprise learning library sold to organizations alongside LinkedIn's talent data. It competes with KA for enterprise L&D budget on software, business, and creative skills, but as a broad incumbent rather than a microlearning specialist.
Direct peers
- 360Learning: 360Learning is a collaborative learning platform for enterprises that combines LMS, course authoring, and learner engagement. It targets the same enterprise L&D buyer as KA and competes for adoption-driven software training budgets, though with a stronger internal-authoring orientation.
- Whatfix: Whatfix is a digital adoption platform that overlays interactive guidance, in-app tutorials, and self-help on top of enterprise software. It competes directly with KA's white-label User Adoption Platform for software user-adoption budgets, especially for M365, ServiceNow, and Salesforce deployments.
- Apty: Apty is a digital adoption and training platform providing in-app guidance, on-screen tips, and analytics for enterprise software. It competes with KA for software-adoption and user-onboarding budgets and overlaps in ServiceNow-centric deployments.
- Coursera: Coursera is a leading online learning marketplace that licenses creator/institutional courses to individuals and enterprises. KA's Coursera partnership (400,000+ learners) makes Coursera both a distribution channel and a comparable model for creator-led course marketplaces serving enterprise upskilling.
- Udemy Business: Udemy Business distributes a multi-instructor catalog of courses to enterprises for L&D, including software training. KA itself appears as a multi-instructor catalog on Coursera, so Udemy Business is the most direct comparable marketplace-plus-enterprise model.
- WalkMe: WalkMe is a leading digital adoption platform offering in-app guidance, workflow automation, and analytics across enterprise apps. It targets the same IT/L&D buyer as KA and overlaps on ServiceNow and M365 adoption use cases, making it a close direct competitor.
Emerging players
- Workramp: Workramp is an all-in-one LMS and training platform serving customer and employee education at mid-market and enterprise customers. It overlaps with KA on LMS integration patterns and enterprise onboarding content, though it is a more general-purpose learning platform.
Market position
Strengths1 record
Weaknesses2 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Knowledge Accelerators social profiles
Digital presenceKnowledge Accelerators financial estimates
Financial estimateRevenue estimate
Valuation estimate
Knowledge Accelerators leadership team
Management profileNumber of profiles
Knowledge Accelerators funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Knowledge Accelerators M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Knowledge Accelerators
What does Knowledge Accelerators do?
Knowledge Accelerators sells a white-label User Adoption Platform backed by a continuously updated library of 20,000+ microlearning videos and 500+ short courses covering Microsoft 365, Teams, Copilot, Windows, macOS, and other enterprise software. The platform is delivered via direct enterprise subscriptions, white-label reseller arrangements, and pre-built integrations into ServiceNow, Halo, Cornerstone, Workday, Microsoft Viva Learning, and AI Virtual Agents. Customers pay a per-user-per-month subscription, add custom content services, or white-label the platform for their own client base.
Is Knowledge Accelerators a public or private company?
Knowledge Accelerators is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Knowledge Accelerators founded?
Knowledge Accelerators was founded in 2004. It employs 11 to 50 people.
Where is Knowledge Accelerators based?
Knowledge Accelerators is headquartered in St. Petersburg, United States, in the North America region.
How does Knowledge Accelerators make money?
Five revenue lines are on record. Subscription - Per User Per Month is the primary driver. The others are partner Reseller Revenue, coursera Course Sales, custom Content Services and enterprise Platform Licensing.
Who are Knowledge Accelerators's main competitors?
Broad incumbents on record are Skillsoft, Pluralsight and LinkedIn Learning. Direct peers are 360Learning, Whatfix, Apty, Coursera, Udemy Business and WalkMe. Workramp is listed as an emerging player.
Does Knowledge Accelerators have an API?
Yes. Knowledge Accelerators offers API integration capabilities for connecting with LMS and ITSM platforms. The platform supports XML imports with scheduled updates and API integration for ServiceNow, Halo, Cornerstone, Workday, and other ITSM/HRIS platforms. Microsoft Graph API is used for reporting and analytics integration, enabling adoption tracking and consumption data. The platform also integrates AI Virtual Agents through APIs.