Lufthansa City Center
- Company typePrivate
- Founded1991
- HeadquartersFrankfurt, Germany
- Headcount5,001–10,000
- GTM typeB2B and B2C
- OfferingServices
Lufthansa City Center firmographics
Firmographics- Name
- Lufthansa City Center
- Legal name
- Lufthansa City Center Reisebüropartner GmbH
- Website
- https://lufthansa-city-center.com
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Ownership category
- akta.pro rank
Lufthansa City Center industry classification
Industry- Product category
- Travel Agency Services
- NAICS
- Travel Agencies (56151), Travel Agencies (561510)
- SIC
- Transportation Services (4700)
- akta.pro primary industry
- Inbound/Local Retail Travel Agencies (Destination Booking Offices) (THAKABAH)
- akta.pro secondary industries
- Online/Hybrid Corporate Travel Agencies (Self-Booking + Support) (THAKACAB), SME/Regional Corporate Travel Agencies (THAKACAC)
Keywords
Where Lufthansa City Center is headquartered
LocationHeadquarters
- HQ city
- Frankfurt
- HQ country
- Germany
- HQ region
- Europe
Offices3 records
Markets served
Lufthansa City Center business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Marketing or Sales, Technology or R&D, Operations, Others
Revenue model
- Travel Intermediation / Transaction Fees: LCC acts as a travel intermediary (Vermittlerin), facilitating bookings between customers and travel service providers (airlines, hotels, tour operators, car rental companies). The company earns commissions and transaction fees on each booking facilitated through its network. Contracts for travel services are concluded directly between the customer and the respective provider; LCC retains a commission for its intermediation services. Booking confirmations are sent directly from providers; LCC charges service and processing fees.
- Franchise Fees: Independent travel agencies pay franchise fees to join the Lufthansa City Center network and use the brand, technology, and marketing resources. Each franchisee maintains its own customer relationships while benefiting from the global brand, booking systems, and collective purchasing power of the network.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Travel Intermediation Services |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Lufthansa City Center product offering
Product offeringCore offering
Lufthansa City Center operates the world's largest independent travel agency franchise cooperation, comprising approximately 600 travel agency locations across 110 countries. The network delivers personalized leisure travel services (package holidays, flights, hotels, cruises, car rentals) and managed corporate travel programs, while franchisees pay to use the LCC brand, technology infrastructure, and centralized marketing resources.
Product overview
Lufthansa City Center is a travel agency franchise network offering a comprehensive portfolio of travel services. The core offering is the franchise network of approximately 600 travel agency locations across 110 countries, providing both leisure and corporate travel services. Leisure travel includes package holidays, flights, hotels, cruises, and car rentals through integrated booking systems (Amadeus, TravelMaster, Ypsilon). Corporate travel management offers services like Duty of Care, Cost Control, Consolidated Reporting, and Global Key Account Management. The network also includes a Global DMC Network for destination management, Marine and Offshore Travel services, a franchise partnership program, and travel vouchers. Individual agency locations (like LCC Zuklin) provide specialized corporate travel with automated invoicing (AirPlus), group travel organization, and personalized leisure travel planning.
Differentiator
Problem solved
Functional benefit
Brands
- Global DMC Network: Worldwide destination management network for personalized journeys
- LCC Builds a School
Products and services
- Travel Agency Franchise Network World's largest independent travel agency franchise cooperation comprising around 600 travel agency locations across 110 countries. Provides franchise framework, brand, booking technology, and network benefits to member agencies serving both leisure and corporate travelers.
- Leisure Travel Services
Companies that use Lufthansa City Center
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles3 records
Lufthansa City Center technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature4 records
Lufthansa City Center partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and minor.
- AmadeuscoreAmadeus provides travel booking technology infrastructure. LCC's online portal integrates Amadeus booking systems for flight, hotel, and package availability searches. Amadeus headquarters: Siemensstraße 1, 61352 Bad Homburg, Germany.
- Google Ireland LimitedcoreGoogle provides web hosting services (via external hosting), Google Analytics for website traffic analysis, Google Tag Manager for tag management, Google Maps for location services, Google Fonts for typography, and YouTube for video content embedding. LCC uses Google Signais for personalized advertising.
- Meta Platforms Ireland Limited (Facebook/Instagram)coreMeta provides Instagram social media integration and Facebook/Meta Pixel for conversion tracking and advertising optimization. LCC uses Meta Pixel to measure conversion rates and Meta's expanded matching for precise audience targeting in Facebook and Instagram advertising campaigns.
- web-crossing GmbHcoreExternal website hosting provider for lufthansa-city-center.com. Located at Eduard-Bodem-Gasse 9, 6020 Innsbruck, Austria. Processes personal data under a data processing agreement (DPA) with LCC.
- PayPal (Europe) S.à.r.l. et Cie, S.C.A.corePayPal is integrated as a payment service provider for processing online travel bookings and transactions on the LCC platform.
- Mastercard Europe SAcoreMastercard is integrated as a payment service provider for processing credit card payments on the LCC online booking platform.
- Visa Europe Services Inc.coreVisa is integrated as a payment service provider for processing credit card payments on the LCC online booking platform.
- EuroExpertise GmbH (Data Protection Officer)coreAppointed data protection officer (Datenschutzbeauftragter) for GDPR compliance. Contact: Dipl.-Ing. Hans-Detlef Krebs, Am Stift 4-6, 44263 Dortmund.
- Ombudsmann (Hans-Detlef Krebs)minorIndependent whistleblower ombudsman handling anonymous compliance violation reports under the Hinweisgeberschutzgesetz (Whistleblower Protection Act). Operates a certified anonymous reporting system.
- DRV (Deutscher ReiseVerband)coreGerman Travel Association — Germany's leading travel industry trade association. LCC holds DRV Office Partner status, signaling industry recognition and adherence to professional standards.
- VDR (Verband Deutsches Reisemanagement)coreGerman Corporate Travel Association — the professional body for corporate travel management in Germany. LCC holds VDR membership, positioning itself as a trusted partner for business travel services.
- BTW (Bundesverband der Deutschen Tourismuswirtschaft)minorFederal Association of German Tourism Industry — the umbrella organization for tourism sector stakeholders in Germany.
- KlimaLinkminorPartnership for travel carbon footprint calculation and sustainability tracking. LCC uses KlimaLink's Travel Footprint Database to calculate and disclose travel-related carbon emissions.
- Futouris e.V.minorAssociation of German tourism companies committed to sustainable tourism projects and social responsibility. LCC is a member, supporting environmental and community initiatives including the LCC Builds a School CSR program.
Scale indicators4 records
Lufthansa City Center competitors and assessment
Company assessmentDirect peers
- Direct Travel: Direct Travel is a US-based corporate travel management company with operations across North America and global partner networks. It is a direct competitor to LCC in the corporate travel segment for large enterprise clients.
- CWT: CWT is a longstanding global corporate travel management company providing booking, expense, and meetings & events services. It is a direct competitor in the TMC space where LCC Corporate Travel competes for enterprise clients.
- FCM Travel Solutions: FCM is a global TMC operating in 100+ countries with strong corporate travel, MICE, and consulting services. It is a direct peer competing for the same multi-national corporate travel accounts that LCC's network serves.
- Corporate Travel Management (CTM): CTM is an Australian-headquartered global TMC with strong presence in EMEA and the Americas, serving corporate clients with managed travel programs. It competes with LCC Corporate Travel for multinational and mid-market accounts.
- BCD Travel: BCD Travel is a large global TMC operating corporate travel programs, supplier management, and traveler services across 100+ countries. It competes head-to-head with LCC for multinational and SME corporate travel accounts.
- Radius Travel: Radius Travel is a global travel agency network that contracts independent agencies under a unified brand, very similar in structure to LCC's franchise model. It competes directly for both corporate RFPs and franchisee/partner recruitment in overlapping markets.
- Flight Centre Travel Group: Flight Centre operates a global mix of corporate (FCM, Corporate Traveller) and leisure travel brands across dozens of countries. It competes with LCC for both retail leisure customers and SME/mid-market corporate accounts.
- GlobalStar Travel Management: GlobalStar is a worldwide network of independent travel management companies, structured almost identically to LCC as a partner/franchise-style network serving both corporate and leisure clients. It is one of the closest structural peers to Lufthansa City Center.
- American Express Global Business Travel (Amex GBT): Amex GBT is one of the world's largest corporate travel management companies, offering global TMC services, NDC-enabled booking technology, and duty-of-care tooling. It directly competes with LCC's Corporate Travel Management segment for multinational clients.
Broad incumbents
- TUI Group: TUI is a global tourism and leisure travel conglomerate combining tour operators, airlines, hotels, and retail travel agencies. It overlaps with LCC in leisure holiday distribution and tour packaging but is a much larger vertically integrated incumbent rather than a focused franchise network.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Lufthansa City Center social profiles
Digital presenceLufthansa City Center compliance and trust
Trust signalCompliance3 records
Lufthansa City Center financial estimates
Financial estimateRevenue estimate
Valuation estimate
Lufthansa City Center leadership team
Management profileNumber of profiles
Profiles2 records
Lufthansa City Center funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Lufthansa City Center M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Lufthansa City Center
What does Lufthansa City Center do?
Lufthansa City Center operates the world's largest independent travel agency franchise cooperation, comprising approximately 600 travel agency locations across 110 countries. The network delivers personalized leisure travel services (package holidays, flights, hotels, cruises, car rentals) and managed corporate travel programs, while franchisees pay to use the LCC brand, technology infrastructure, and centralized marketing resources.
Is Lufthansa City Center a public or private company?
Lufthansa City Center is a private company. It is classified as unknown and is currently operating.
When was Lufthansa City Center founded?
Lufthansa City Center was founded in 1991. It employs 5,001 to 10,000 people.
Where is Lufthansa City Center based?
Lufthansa City Center is headquartered in Frankfurt, Germany, in the Europe region.
How does Lufthansa City Center make money?
Two revenue lines are on record. Travel Intermediation / Transaction Fees are the primary driver. The others are franchise Fees.
Who are Lufthansa City Center's main competitors?
Direct peers on record are Direct Travel, CWT, FCM Travel Solutions, Corporate Travel Management (CTM), BCD Travel, Radius Travel, Flight Centre Travel Group, GlobalStar Travel Management and American Express Global Business Travel (Amex GBT). TUI Group is listed as a broad incumbent.
Does Lufthansa City Center have an API?
No public API is recorded for Lufthansa City Center.
What industry is Lufthansa City Center in?
Lufthansa City Center's product category is Travel Agency Services. Its primary akta.pro industry code is THAKABAH, Inbound/Local Retail Travel Agencies (Destination Booking Offices), with a secondary code of THAKACAB, Online/Hybrid Corporate Travel Agencies (Self-Booking + Support). Its NAICS code is 56151 and its SIC code is 4700.