Crown Veterinary Services

What Crown Veterinary Services does

Crown Veterinary Services (Crown Vet) is an India-based, privately held multi-location veterinary care provider founded in 2017 by Pratapsinh Gaekwad. The company operates 10 advanced veterinary clinics across six metropolitan markets — Mumbai (Worli, Khar), Pune (Kalyani Nagar, Aundh), Delhi (Lajpat Nagar), Bengaluru (Koramangala), Hyderabad (Banjara Hills, Hitech City, Gachibowli), and Gurugram (Sushant Lok) — with select locations offering 24/7 emergency services. Its service portfolio covers general consultations, surgery, inpatient care with separate cat and dog wards, diagnostic imaging (X-ray and ultrasound), an in-house pathology laboratory, dental care, dermatology, nutrition counseling, preventative health plans, an online consultation platform, an in-house pet pharmacy, and a valet service at the Koramangala location.

The business is built on a direct-to-consumer model serving urban Indian pet owners, with pricing structured around time-based consultation and treatment fees that include medications and consumables, plus an itemized invoice for each transaction. GTM relies on SEO-optimized location and service pages, educational blog content, social media presence, and digital appointment booking supported by phone and WhatsApp. The clinical team of 60+ veterinarians includes named Head Vets and Senior Consulting Vets across internal medicine, surgery, dermatology, neurology, orthopedics, and emergency care.

In December 2024, Mars Veterinary Health (a subsidiary of Mars, Incorporated) invested in Crown Vet as Mars's strategic entry point into India's veterinary market, providing growth capital for further expansion. The company also runs a structured veterinary internship program and is media-cited in The Ken, Hindustan Times, and PetFed for its premium positioning. Revenue is not publicly disclosed, and the company remains pre-IPO.

Name

Crown Veterinary Services

Legal name

Crown Veterinary Services Private Limited

Website

https://crown.vet

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

101–250 employees

Short description

Crown Veterinary Services is a privately held Indian multi-location veterinary care provider operating 10 advanced clinics across Mumbai, Pune, Delhi, Bengaluru, Hyderabad, and Gurugram. It serves urban pet owners with consultations, surgery, diagnostics, 24/7 emergency care, and telemedicine, backed by Mars Veterinary Health.

Ownership category

akta.pro rank

Product category

Veterinary Healthcare Services

NAICS

Veterinary Services (541940)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industries

Veterinary Internal Medicine & Oncology Centers (HLAMACAD), Veterinary Imaging Centers (Radiology, Ultrasound, CT/MRI) (HLAMADAH), Dental & Oral Surgery Veterinary Clinics (HLAMAAAK)

Keywords

• Veterinary clinic services
• Pet healthcare
• Small animal medicine
• Veterinary diagnostics
• Pet emergency care

Headquarters

HQ city

Hyderabad

HQ country

India

HQ region

Asia

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Veterinary Consultation and Treatment Services: One-time and recurring veterinary consultation fees, surgical procedures, diagnostic services, and medical treatments provided at clinics. Services include consultations, surgery, inpatient care, dental care, dermatology, nutrition counseling, and preventative health plans.
2. Pet Pharmacy and Products: In-house pharmacy offering medication, nutritional supplements, grooming items, and other healthcare products for convenience and continuous care
3. Online Consultation Services: Virtual veterinary consultations available Monday-Saturday with booked appointments, featuring empaneled doctors for various specialties

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Crown Veterinary Services operates a network of 10 advanced veterinary clinics across six major Indian cities, providing comprehensive pet healthcare including consultations, surgery, inpatient care, diagnostic imaging (X-ray and ultrasound), in-house pathology, 24/7 emergency care, dental, dermatology, nutrition counseling, preventative health plans, and an in-house pet pharmacy. The company complements its physical clinic network with a telemedicine-based Online Consultation Service.

Product overview

Crown Vet (Crown Veterinary Services) is an advanced multi-location veterinary care company operating as a unified clinic network platform with 10 locations across India (Mumbai, Pune, Delhi, Bengaluru, Hyderabad, and Gurugram). The core offering is comprehensive veterinary medical services encompassing consultations, surgery, inpatient care, diagnostics (X-ray, ultrasound, in-house pathology), 24/7 emergency care, dental care, dermatology, nutrition counseling, preventative health plans, and an in-house pet pharmacy. The platform differentiates through its technology-enabled facilities featuring spacious surgical suites, advanced diagnostic equipment, and separate cat/dog wards. Additional service modules include an Online Consultation Service (telemedicine), Valet Service at select locations, and a Veterinary Internship Program for professional development. The company positions itself as providing world-class pet care comparable to the best globally.

Differentiator

Problem solved

Functional benefit

Products and services

• Crown Vet Veterinary Clinic Services Multi-location advanced veterinary clinic services for dogs and cats spanning consultations, surgery, inpatient care, diagnostic imaging (X-ray and ultrasound), in-house pathology, 24/7 emergency care, dental care, dermatology, nutrition counseling, preventative health plans, and an in-house pet pharmacy across 10 Indian locations.
• Online Consultation Service Telemedicine service available Monday-Saturday 9:30am-5:30pm that connects pet owners with empaneled Crown Vet veterinarians for pet health advice, general checkups, new pet parent guidance, skin issues, digestive issues, paws and limbs concerns, dental issues, reproduction questions, and nutrition consultations.
• Veterinary Internship Program Hands-on internship program for veterinary students at Crown Vet, providing multidisciplinary clinical exposure across preventative medicine, emergency care, dentistry, and radiology while working alongside experienced veterinarians across the network.
• Valet Service Valet parking service offered at Crown Vet Koramangala from 9:00 am to 9:00 pm daily, enabling pet owners to drop off their vehicle with a valet attendant while attending to their pet's veterinary appointment.

Quantifiable outcome

• 35,000+ happy pets served across all locations

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Vetic: Vetic is a venture-backed multi-city veterinary clinic chain in India offering consultations, surgery, diagnostics, and grooming. Direct peer operating a tech-enabled premium vet clinic model in overlapping Indian metros.
• PetCare Hospitals: One of India's oldest multi-city veterinary hospital chains providing advanced surgical, diagnostic, and 24/7 emergency services. Closest legacy direct peer with comparable clinical depth and multi-city Indian footprint.
• Sanchu Animal Hospital: Multi-location veterinary hospital network in India offering consultations, surgery, diagnostics, and 24/7 care. Operates in similar urban Indian metros with comparable full-service positioning.
• Cessna Lifeline: India-based multi-specialty veterinary hospital chain known for advanced surgery, emergency, and specialty services. Comparable in clinical depth and tier-1 metro presence.
• MaxPetZ: Indian veterinary clinic chain offering consultations, diagnostics, and surgery across multiple cities. Targets urban Indian pet owners with a similar multi-city clinic model.
• PetSutra / Pets'n'Vets: Indian multi-location veterinary care provider offering consultations, surgery, and diagnostics. Operates a clinic network targeting urban Indian pet owners comparable to Crown Vet's segment.
• Dr. Panda's Pet Clinic: Indian veterinary clinic chain with multiple locations offering consultations, diagnostics, and surgery. Comparable in urban metro footprint and full-service clinical offering.

Emerging players

• Modern Animal: US-based venture-backed veterinary clinic chain with a membership-driven, design-led premium model. Comparable business model and technology-enabled clinic experience, useful as a global benchmark for premium vet scaling.

Broad incumbents

• Bond Vet: US-based tech-enabled veterinary clinic chain with multiple locations. Comparable in its full-service, premium positioning and tech-enabled appointment experience; serves as a global benchmark for multi-city premium vet operations.
• Mars Petcare (Banfield / VCA / BluePearl): Mars owns major global veterinary clinic networks (Banfield, VCA, BluePearl) and has now invested in Crown Vet for India entry. Indirectly comparable as the broader ecosystem Mars operates globally.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/TheCrownVet
• Facebookfacebook.com/thecrownvet/?fref=nf
• LinkedInlinkedin.com/company/crown-veterinary-services-pvt.-ltd.
• Instagraminstagram.com/thecrownvet

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crown Veterinary Services