What Maileva does

Maileva is a French B2B document dematerialization platform that enables enterprises and SMEs to send, receive, and manage physical and electronic correspondence, registered mail, invoices, payroll documents, and electronic signatures through a cloud-based software suite. The company is a wholly-owned subsidiary of Docaposte, the digital arm of the state-owned Groupe La Poste, and operates three platform tiers: Maileva Online (web-based mail-merge portal), Maileva Expert (scenario-based batch processing via virtual printer or desktop application), and Maileva Smart (rule-based automated routing). Core products include online letter dispatch, hybrid paper registered mail delivered via the La Poste network, fully electronic registered mail (LRE) powered by the ANSSI-qualified AR24 service, electronic invoicing with CII/UBL/Factur-X format conversion, Digiposte-integrated digital payroll, electronic signature workflows, and the TankR cybersecurity backup suite. The platform is accessible via self-serve portal, 20+ REST APIs, virtual printer, SFTP batch upload, and Microsoft Teams/Office 365 integrations.

Maileva monetizes primarily through transaction fees on dispatched letters and registered mail, supplemented by recurring subscriptions for e-invoicing and payroll modules, and professional services revenue from onboarding and training priced at €400–€600 HT per three-hour session. The go-to-market combines product-led growth for SMEs through its self-serve online platform with enterprise field sales targeting ETIs and large organizations. Headquartered in Ivry-sur-Seine, the company serves more than 20,000 clients across banking, insurance, distribution, public sector, real estate, associations, industry, and services, with marquee logos including Crédit Agricole, BNP Paribas, Société Générale, Carrefour, E.Leclerc, SNCF, Orange, and Airbus. As of 2024, the platform processed 180 million documents and counted over 70,000 registered users.

The business is positioned at the intersection of regulatory tailwinds and document workflow modernization in France, with particular emphasis on the 2026-2027 mandatory B2B e-invoicing reform (via Docaposte PDP provisional registration), ANSSI-qualified LRE under the eIDAS framework, and French data sovereignty (all operations and data hosted in France). The company holds NF 345 customer service certification and reports a 98/100 gender equality index. The product roadmap is increasingly API-first, with new endpoints for HR documents and ERE simples launched in 2024–2025, signaling a strategic shift from purely portal-based consumption toward embeddable developer infrastructure within customer ERP and HR systems.

Name

Maileva

Legal name

Maileva

Website

https://maileva.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Maileva is a French B2B document dematerialization platform, subsidiary of Docaposte (La Poste group), serving 20,000+ SMEs and enterprises with electronic and hybrid registered mail, e-invoicing, digital payroll, and electronic signature solutions.

Ownership category

akta.pro rank

Product category

Document Dematerialization & Professional Mail Services

NAICS

Direct Mail Advertising (541860), Postal Service (4911), Advertising Material Distribution Services (54187)

SIC

Services-Mailing, Reproduction, Commercial Art & Photography (7330), Services-Direct Mail Advertising Services (7331)

akta.pro primary industry

Mailroom & Package/Parcel Management Services (BPABAEAB)

akta.pro secondary industries

Print‑to‑Mail & Distribution Services (Fulfillment, Kitting, Direct Mail to Students) (EDAEAJAH), Certified / Proof-of-Delivery Mail (TLAAAAAD), Direct Mail Marketing Services (Print, Postcard, Dimensional Mail) (BPAFAKAH)

Keywords

• Professional mail services
• Electronic registered mail
• Electronic invoicing
• Digital payroll
• Document dematerialization

Headquarters

HQ city

Ivry-sur-seine

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Document Dispatch Services: Revenue from sending physical and electronic letters, registered mail, and general correspondence through the Maileva platform. Charges based on postage class, delivery speed options, and document handling requirements.
2. Electronic Registered Mail (LRE/ERE): Revenue from 100% electronic registered mail services powered by AR24 technology. Includes electronic proof generation, identity verification, and long-term archive storage.
3. Electronic Invoice Processing: Revenue from e-invoicing platform services including sending, receiving, format conversion (CII, UBL, Factur-X), and regulatory compliance with French e-invoicing reform (2026-2027 mandate).
4. Digital Payroll Services: Revenue from electronic payslip generation, secure vault storage via Digiposte, and multi-channel distribution (electronic and/or paper) to employees.
5. Professional Services and Training: Revenue from onboarding programs, training sessions, and implementation support. Training programs priced at 400-600€ HT per 3-hour session for groups of up to 5 users.
6. API and Integration Services: Revenue from API access for enterprise customers integrating Maileva services into their ERP, HR systems, or custom applications. Multiple API endpoints available including mail, invoices, HR documents, and registered mail.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

Maileva is a digital mail and document dematerialization platform for French businesses, offering online letter sending, hybrid and 100% electronic registered mail, electronic invoicing, digital payroll distribution integrated with Digiposte, electronic signature, and cybersecurity backup solutions. The service combines digital transmission with physical delivery via the La Poste postal network and is accessed through web, virtual printer, SFTP, Microsoft Teams/Office 365, and REST APIs.

Product overview

Maileva is a comprehensive document dematerialization platform offering solutions for sending physical and electronic mail, electronic registered letters (LRE/ERE), electronic invoicing, digital payroll distribution, electronic signature, cybersecurity, and document management. The platform provides three access tiers: Maileva Online (mailing/publipostage portal), Maileva Expert (scenario-based batch processing via virtual printer or application), and Maileva Smart (rule-based automation). Core products include online letter sending, hybrid and 100% electronic registered mail (powered by AR24), electronic payslip distribution via Digiposte, e-invoicing with Chorus Pro connectivity, electronic signature, and cybersecurity solutions including TankR backup vault.

Differentiator

Problem solved

Functional benefit

Brands

• Digiposte: Digital safe for storing pay slips and sensitive documents, market leader in France
• AR24

Products and services

• Envoi de courrier en ligne Platform for sending simple letters online, allowing users to upload documents that are printed, enveloped, and delivered via the La Poste physical postal network. Built for French SMEs and ETIs seeking to outsource routine correspondence.
• Lettres recommandées en ligne (LReL) Hybrid registered mail service combining online submission with physical delivery by La Poste postman, featuring electronic proof of deposit, content verification, and electronic delivery confirmation for French businesses.
• Lettre Recommandée Électronique (LRE) Qualifiée 100% electronic registered mail powered by AR24 providing the legal equivalent of paper registered mail under eIDAS, with electronic identification, real-time tracking, and 10-year proof archiving.
• Envoi Recommandé Électronique (ERE) Simple electronic registered mail service offering proof of deposit, proof of sending, acknowledgment of receipt, and proof of refusal or negligence for French businesses needing legally framed correspondence.
• Envoi de fiches de paie dématérialisées Electronic payslip distribution service integrated with the Digiposte secure digital safe, enabling automatic routing of payslips to electronic or paper channels with GDPR compliance for French HR and payroll departments.
• Facturation électronique (e-facture) Electronic invoicing platform for sending and receiving invoices with multi-channel delivery (mail, email, customer portal, Chorus Pro), format conversion (CII, UBL, Factur-X), and compliance with the 2026-2027 French e-invoicing mandate.
• Signature électronique Electronic signature service enabling document signing workflows with customizable signature circuits for business and enterprise tiers, integrated into the Maileva platform.
• Cybersécurité et protection des données Cybersecurity suite including TankR secure backup vault (with CBT, Linux OS, Faraday cage, atomic clock, fire and electromagnetic protection, offline storage) and Snipper vulnerability detection for French enterprises.
• Vote électronique CSE Electronic voting solution for professional elections (Comité Social et Économique) enabling secure remote voting for French organizations conducting CSE ballots.
• Maileva Copro Specialized document-sending solution for property management companies (syndics de copropriété) to manage resident communications including convocation, process-verbal distribution, fund calls, and legal notices.
• HR Documents API (hr_documents/v1) REST API enabling developers to send and track HR documents (e.g., payslips, employment documents) through the Maileva platform programmatically.

Quantifiable outcome

• 43% reduction in postage costs for associative clients (Udaf de l'Aude)
• +4 more outcomes

Named customers18 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Docaposte (Parent Company)coreOthersMaileva is a wholly-owned subsidiary of Docaposte, part of the La Poste group. This structural relationship provides access to Docaposte's broader digital trust services ecosystem including Digiposte secure vault, AR24 LRE technology, and Chorus Pro public sector invoicing integration.
• AR24 (Docaposte Subsidiary)coreTechnology or IntegrationAR24 provides the ANSSI-qualified LRE (Lettre Recommandée Électronique) technology that enables Maileva to offer legally equivalent electronic registered mail. AR24 is the French market leader in qualified electronic registered mail services.
• Digiposte (La Poste)coreTechnology or IntegrationDigiposte provides the market-leading digital safe for storing electronic payslips and sensitive documents. Maileva's payroll dematerialization solution integrates directly with Digiposte for employee document storage.
• La PostecoreTechnology or IntegrationLa Poste provides the physical postal network for hybrid registered mail delivery. Maileva leverages La Poste's national distribution infrastructure for sending printed documents through the postal system after digital submission.
• FNTC (Fédération Nationale des Trophées du Courrier)minorStrategic or Co-development PartnerPartnership for the practical guide on electronic registered mail (LRE). FNTC provides industry expertise and endorsement for educational content on registered mail best practices.
• WebikeominorGTM or Marketing PartnerWebinar platform partnership for hosting and distributing Maileva's educational content including replays on electronic signature, payroll dematerialization, and invoice automation topics.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Lob: US-based programmatic direct mail API platform. Comparable as a developer-first mail automation service targeting enterprise customers embedding physical mail into business workflows via API.
• Pennylane: French financial management platform offering e-invoicing, accounting, and treasury tools for SMEs/ETIs. Competes in adjacent French mid-market workflows, particularly around invoice compliance and automated document flows.
• NetEven: French e-invoicing and PDP candidate preparing for the 2026-2027 French mandate. Comparable as a domestic competitor targeting the same regulatory tailwind that drives Maileva's e-invoicing roadmap.

Broad incumbents

• Chorus Pro: French government-operated e-invoicing portal for public sector suppliers. Directly comparable to Maileva's public-sector invoicing capabilities via Maileva's Chorus Pro integration.
• DocuSign: Global leader in electronic signature and agreement cloud. Overlaps with Maileva's electronic signature module and competes for similar digital-transformation budgets in mid-market and enterprise accounts.
• Adobe Acrobat Sign: Adobe's enterprise e-signature and document workflow suite. Comparable as a broad incumbent in the electronic signature and document management space in which Maileva also competes.
• Tessi (Talan): Major French BPO and document processing services provider (now part of Talan). Comparable as a large incumbent offering end-to-end document dematerialization, customer communication management, and payment services to French enterprises.

Direct peers

• Yooz: French cloud-based AP automation and e-invoicing platform. Closely comparable as a French SME/mid-market e-invoicing provider targeting similar B2B finance and procurement buyers.
• AR24: Sister subsidiary within Docaposte providing ANSSI-qualified electronic registered mail (LRE). Directly comparable as a French e-registered mail provider and is in fact the technology backbone powering Maileva's qualified LRE offering.
• Esker: French-headquartered SaaS vendor for invoice automation, accounts payable/receivable, and order-to-cash document workflows. Directly competes with Maileva's e-invoicing module and broader document dematerialization offerings in the French PME/ETI segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Maileva