What Data Capture Solutions does

Quadient (operating under the firmographic record "Data Capture Solutions") is a publicly traded automation software and hardware vendor, listed on Euronext Paris under ticker QDT.PA, with a 100+ year operating history dating to 1920 and formerly known as Neopost. The company sells an integrated platform, the Quadient Suite, that combines Customer Communications Management, Accounts Payable and Accounts Receivable automation, Invoice Delivery, and a Cash Dashboard, alongside a separate Mail and Shipping Automation portfolio of postage meters, folder inserters, mail automation software, digital printers, parcel shipping and tracking, an inbound tracking system (WTS), mailroom furniture, and consumables. The portfolio is rounded out by Parcel Pending, a wholly-owned subsidiary providing smart parcel lockers for multifamily residential and commercial properties.

The platform connects to existing CRM and ERP systems through partnerships and integrations with Sage, Intuit QuickBooks, Zuora, Oracle NetSuite, and Microsoft, positioning Quadient as a layer that automates finance operations, customer communications, mail, and parcel workflows without displacing the customer's core systems. The technology architecture is a platform-plus-modules model anchored on the Quadient Suite, with adjacent AI capability limited to "Ask Quadient AI," a natural-language assistant that guides users to appropriate solutions.

Quadient monetizes through a combination of subscription-based software licensing, hardware sales (postage meters, inserters, printers, smart lockers, supplies), and professional services for enterprise deployments. Pricing is quote-based and non-transparent, with annual billing cadence inferred from the "Request a demo" and contact-form-led enterprise sales motion. The company targets enterprise and mid-market buyers across eight named verticals — Finance, Print Service Providers, Healthcare, Education, Retail, Insurance, Public Sector, and Utilities — and reports 300,000+ organizations served and 8 billion+ business interactions processed annually across 25+ countries with localized sales, support, and language coverage.

Name

Data Capture Solutions

Legal name

Quadient

Website

https://dcs.co.uk

Company type

Public

Founded year

1920

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Business Process Automation Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Data Platform (Unified Data & Analytics) Suites (HDAEABAD)

akta.pro secondary industry

Payment Processing for Collections (Lockbox, ACH, Card, IVR) (FSAKAJAJ)

Keywords

• Business communications management
• Accounts payable automation
• Mail and shipping automation
• Customer communications management
• Parcel locker solutions

Headquarters

HQ city

Slough

HQ country

United Kingdom

HQ region

Europe

Offices18 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Software Subscriptions: Subscription-based revenue from software solutions including customer communications management, accounts payable automation, accounts receivable automation, and the Quadient Suite integrated platform
2. Hardware Sales: Sales of physical products including postage meters, folder inserters, mailroom equipment, digital printers, smart lockers, and related supplies
3. Professional Services: Implementation and consulting services for enterprise deployments of finance automation and customer communications solutions

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels7 records

Core offering

Data Capture Solutions operates as Quadient, providing the Quadient Suite—an integrated platform for customer communications management, accounts payable/receivable automation, invoice delivery, and cash flow dashboards—alongside mail and shipping automation hardware and software (postage meters, folder inserters, mail automation software, digital printers, parcel shipping/tracking), and Parcel Pending smart parcel lockers for multifamily residential package management.

Product overview

Data Capture Solutions operates as Quadient, offering a platform-plus-modules architecture centered on the Quadient Suite. The portfolio encompasses four main solution areas: (1) Customer Communications Management for creating compliant, personalized communications across digital and print channels; (2) Finance Automation including Accounts Payable and Accounts Receivable modules, Invoice Delivery, and Cash Dashboard for AP/AR workflows and cash flow visibility; (3) Mail and Shipping Automation featuring postage meters, folder inserters, mail automation software, digital printers, parcel shipping/tracking, and WTS; and (4) Smart Lockers under the Parcel Pending brand for multifamily residential package management. These solutions connect with CRM and ERP systems (Sage, Intuit QuickBooks, Zuora, Oracle NetSuite, Microsoft) and process over 8 billion business interactions annually across 300,000+ organizations worldwide.

Differentiator

Problem solved

Functional benefit

Brands

• Quadient Suite: Integrated platform connecting customer communications and finance processes with existing CRM and ERP systems including Sage, QuickBooks, Zuora, Oracle NetSuite, and Microsoft.
• Parcel Pending
• Quadient AP
• Quadient AR
• Quadient Inspire

Products and services

• Quadient Suite Unified platform connecting customer communications and finance processes without replacing existing systems, integrating CRM and ERP systems to provide clarity across communications and finance activity.
• Customer Communications Management Create compliant, personalized communications across digital and print channels with centralized content governance and cross-channel delivery.
• Accounts Payable Automation (Quadient AP) Automates AP workflows including invoice processing, approval routing, and payment execution to improve cash flow visibility, reduce manual work, and eliminate duplicate payments.
• Accounts Receivable Automation (Quadient AR) Automates AR workflows to optimize cash flow and improve customer experience with digital payment processes.
• Invoice Delivery Digital and print invoice delivery capabilities within the Quadient Suite for streamlined billing operations.
• Cash Dashboard Financial visibility tool providing real-time cash flow insights across accounts payable and receivable activities.
• Mail and Shipping Automation Simplify mailing and shipping workflows with intelligent automation, real-time visibility, and carrier flexibility designed to improve efficiency, reduce costs, and keep operations moving.
• Postage Meters Postage optimization and mailing equipment for mail and shipping automation.
• Folder Inserters Automated mail processing equipment for folding and inserting documents into envelopes.
• Mail Automation Software Software solutions for automating mail processing workflows and improving mailing efficiency.
• Modern Mailroom Equipment Contemporary mailroom equipment designed to improve mail processing efficiency and reduce manual handling.
• Digital Printers and Addressing Systems Digital printing solutions for addressing and mail preparation with addressing systems for efficient label and document production.
• Parcel Shipping and Tracking Multi-carrier shipping tools and tracking capabilities for parcel delivery operations.
• Inbound Tracking System (WTS) Web-based tracking system for monitoring incoming mail and packages.
• Mailroom Furniture Furniture solutions designed for modern mailroom environments.
• Ink and Supplies Replacement ink and supplies for Quadient mailing and printing equipment.
• Parcel Pending Smart Lockers Multifamily package lockers providing 24/7 on-demand resident package pick-up, with pickup notifications and delivery tracking for secure parcel pickup and returns.

Quantifiable outcome

• Mission Construction reduced invoice processing to under 5 minutes and eliminated duplicate payments
• +1 more outcomes

Named customers4 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability2 records

Feature7 records

Partnerships

Five partnerships are on record, tiered core.

• SagecoreTechnology or IntegrationTechnology integration partnership enabling Quadient finance automation solutions to connect with Sage accounting and ERP systems, allowing customers to automate AP and AR workflows within their existing Sage environment.
• Intuit QuickBookscoreTechnology or IntegrationTechnology integration partnership connecting Quadient solutions with Intuit QuickBooks accounting platform, enabling seamless finance automation for QuickBooks users.
• ZuoracoreTechnology or IntegrationTechnology integration partnership connecting Quadient customer communications and finance automation with Zuora's subscription management and billing platform.
• Oracle NetSuitecoreTechnology or IntegrationTechnology integration partnership enabling Quadient finance automation solutions to work with Oracle NetSuite ERP, providing automated AP/AR workflows for NetSuite customers.
• MicrosoftcoreTechnology or IntegrationTechnology integration partnership connecting Quadient solutions with Microsoft ecosystem, enabling customers to leverage Quadient automation within their Microsoft-based business environments.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• BlueCrest: Direct competitor in mailroom hardware, folder inserters, and parcel/intelligent mail automation, overlapping Quadient's mailing and shipping product line.
• Pitney Bowes: Direct competitor in mailing, postage meters, folder inserters, and shipping automation for enterprise customers, with overlapping global footprint and product portfolio targeting similar finance and operations buyers.
• AvidXchange: SaaS-native AP automation vendor competing head-to-head with Quadient AP in mid-market and enterprise finance departments, particularly for invoice processing and payment automation.
• Bill.com: Direct competitor in AP/AR automation for SMB and mid-market, with strong QuickBooks and accounting platform integrations overlapping Quadient's finance automation positioning.
• Tipalti: AP automation and global payments platform competing for the same finance and operations buyers, particularly in mid-market and digital-native businesses.
• Basware: Direct competitor in AP automation, e-invoicing, and B2B payment networks with strong European enterprise presence overlapping Quadient's finance automation footprint.
• Tungsten Automation: Intelligent document automation vendor (formerly Kofax) competing with Quadient's intelligent document and invoice automation capabilities for enterprise customers.
• Stamps.com (Auctane): Shipping and postage software provider competing in parcel shipping, tracking, and multi-carrier rate management for SMB and mid-market customers served by Quadient.

Broad incumbents

• OpenText: Broader enterprise information management incumbent competing in customer communications management (Exstream), document automation, and content governance for large regulated enterprises.

Emerging players

• Locus Robotics: Adjacent parcel and warehouse automation player addressing last-mile and fulfillment automation themes that intersect with Quadient's Parcel Pending and shipping automation strategy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Data Capture Solutions