RingCentral UK Ltd
- Company typePublic
- Founded1999
- HeadquartersEaling, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
RingCentral UK Ltd firmographics
Firmographics- Name
- RingCentral UK Ltd
- Legal name
- RingCentral UK Ltd
- Website
- https://ringcentral.co.uk
- Company type
- Public
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
RingCentral UK Ltd industry classification
Industry- Product category
- Cloud Communications (Unified Communications as a Service / Contact Center as a Service)
- NAICS
- Wired Telecommunications Carriers (517111), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Prepackaged Software (7372), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industries
- Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF), Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC), Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)
Keywords
Where RingCentral UK Ltd is headquartered
LocationHeadquarters
- HQ city
- Ealing
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
RingCentral UK Ltd business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription - RingEX (Business Communications): AI-powered business communications platform including phone, messaging, video meetings, and online fax delivered as subscription service. Multiple tiers targeting SMB to enterprise.
- Subscription - RingCX (Contact Center): Omnichannel contact center solution with AI-powered customer experience capabilities including workforce management and outbound management.
- Events Platform Subscription: AI-powered events platform for virtual, hybrid, and in-person events with scalable attendance up to 100,000+ attendees.
- Hardware Sales: Sale of hardware devices including desk phones, conference phones, and headsets through hardware partners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Plans & Pricing available with custom quotes for enterprise |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels9 records
RingCentral UK Ltd product offering
Product offeringCore offering
RingCentral UK Ltd sells AI-powered cloud communications software delivered as subscription services to businesses. The company offers RingEX for business communications (business phone, AI Receptionist, Personal AI Assistant, team chat, video meetings, cloud faxing, conversation intelligence), RingCX for AI-powered omnichannel contact center (workforce engagement management, outbound management, AI Quality Management), and RingCentral Events for AI-powered video events platform scaling to 100,000+ attendees. Pricing is quote-based by company size with annual contracts, supplemented by hardware (desk phones, conference phones, headsets) sold through hardware partners.
Product overview
RingCentral is an all-in-one AI communications platform offering three core product lines: RingEX for AI-powered business communications (including business phone, AI Receptionist, Personal AI Assistant, team chat, and cloud faxing), RingCX for AI-powered customer experiences (omnichannel contact centre, workforce management, and outbound management), and RingCentral Events for AI-powered video collaboration (meetings, town halls, rooms, and events). The platform connects over 500 pre-built integrations and offers an open API platform for custom development.
Differentiator
Problem solved
Functional benefit
Brands
- RingEX: AI-powered business communications platform featuring calls, messages, and meetings across devices. Includes business phone, online fax, messaging, and video meetings.
- RingCX
- RingVideo
- RingCentral Events
- RingCentral App
Products and services
- RingEX AI-powered business communications platform enabling employees to call, message, and meet across devices via a single subscription. Includes business phone system, AI Receptionist, Personal AI Assistant, team chat, cloud faxing, and conversation intelligence. Targets SMB to enterprise customers.
- RingCX AI-powered contact center solution delivering effortless customer experiences through omnichannel contact center, workforce engagement management, outbound management, AI Quality Management scorecards, and AI Conversation Expert. Sold as a subscription to mid-market and enterprise customers needing customer experience automation.
- RingCentral Events AI-powered video and event experiences platform for virtual, hybrid, or in-person events with event marketing, campaign management, multi-session support, custom branding, and attendee scale to 100,000+. Targets organisations running town halls, marketing events, conferences, and large-scale webinars.
Quantifiable outcome
- 93% of calls handled by AI Receptionist (Integral Recruiting Services case study)
- +8 more outcomes
Companies that use RingCentral UK Ltd
Customer profileNamed customers34 records
Segments13 records
Ideal customer profiles2 records
RingCentral UK Ltd technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability5 records
Feature9 records
RingCentral UK Ltd partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- Microsoft TeamscoreRingCentral for Microsoft Teams integration enabling reliable calling and fax within the Microsoft Teams environment. Deep product integration allowing users to access RingCentral calling and fax capabilities directly within Teams.
- Affiliates Program PartnersminorAffiliate partners reselling or referring RingCentral solutions through commission-based arrangements.
- Channel PartnerscoreGlobal service providers offering customized and integrated solutions for businesses worldwide through the channel partner program.
- Connectivity PartnersminorPartners providing connectivity solutions integrated with RingCentral communications platform.
- Hardware PartnersminorHardware vendors providing devices including desk phones, conference phones, and headsets compatible with RingCentral solutions.
- ISV PartnerscoreIndependent Software Vendors building integrations and applications on the RingCentral open platform with 500+ pre-built integrations.
- Consultant Relations Program PartnersminorConsulting partners providing implementation and advisory services for RingCentral deployments.
- RingCentral VenturesminorRingCentral's venture arm investing in startups and emerging companies in the communications ecosystem to drive innovation and strategic partnerships.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
RingCentral UK Ltd competitors and assessment
Company assessmentDirect peers
- Zoom Communications: Zoom offers Zoom Workplace (UCaaS with phone, meetings, team chat) and Zoom Contact Center, directly competing with RingCentral's RingEX and RingCX in the AI-powered cloud communications category for both enterprise and SMB.
- 8x8: 8x8 provides cloud voice, team messaging, video meetings, and contact center as a single XCaaS platform, overlapping RingCentral's RingEX and RingCX positioning for mid-market and enterprise buyers.
- Five9: Five9 is a pure-play cloud contact center provider competing directly with RingCX in enterprise CCaaS, with growing AI agent-assist and workflow automation capabilities.
- Vonage (Ericsson): Vonage, now part of Ericsson, provides UCaaS and communications APIs competing with RingCentral's cloud communications and CPaaS-adjacent offerings for enterprise and developer-led buyers.
- Twilio: Twilio provides developer-focused communications APIs and the Flex contact center platform, overlapping with RingCentral's UCaaS/CCaaS and broader programmable communications category.
Broad incumbents
- Microsoft (Teams Phone): Microsoft bundles Teams Phone and Teams Phone Mobile inside the Microsoft 365 ecosystem and is now shipping Teams Contact Center — the most strategically significant competitor to RingCentral's UCaaS/CCaaS stack and simultaneously its largest integration partner.
- Cisco (Webex): Cisco Webex offers Webex Calling, Webex Meetings, and Webex Contact Center as part of its broader collaboration portfolio, competing head-to-head with RingCentral for large enterprise UCaaS and CCaaS deals.
- Genesys: Genesys is a long-established CCaaS and customer experience platform vendor with a broad enterprise footprint, competing with RingCX especially in large and highly regulated contact center deployments.
- Avaya: Avaya is a legacy on-prem and hybrid UC/contact center vendor transitioning to cloud (Avaya Experience Platform), representing the installed base RingCentral is displacing in enterprise refresh cycles.
- Mitel: Mitel offers cloud and hybrid UC solutions (MiVoice, MiCloud) and competes primarily in mid-market and on-prem-to-cloud migration deals that overlap with RingCentral's RingEX positioning.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat7 records
Key risks6 records
Key highlights7 records
Customer concentration
RingCentral UK Ltd social profiles
Digital presenceRingCentral UK Ltd compliance and trust
Trust signalCompliance8 records
RingCentral UK Ltd financial estimates
Financial estimateRevenue estimate
Valuation estimate
RingCentral UK Ltd leadership team
Management profileNumber of profiles
RingCentral UK Ltd funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RingCentral UK Ltd M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RingCentral UK Ltd
What does RingCentral UK Ltd do?
RingCentral UK Ltd sells AI-powered cloud communications software delivered as subscription services to businesses. The company offers RingEX for business communications (business phone, AI Receptionist, Personal AI Assistant, team chat, video meetings, cloud faxing, conversation intelligence), RingCX for AI-powered omnichannel contact center (workforce engagement management, outbound management, AI Quality Management), and RingCentral Events for AI-powered video events platform scaling to 100,000+ attendees. Pricing is quote-based by company size with annual contracts, supplemented by hardware (desk phones, conference phones, headsets) sold through hardware partners.
Is RingCentral UK Ltd a public or private company?
RingCentral UK Ltd is a public company. It is classified as public and is currently operating.
When was RingCentral UK Ltd founded?
RingCentral UK Ltd was founded in 1999. It employs 1 to 10 people.
Where is RingCentral UK Ltd based?
RingCentral UK Ltd is headquartered in Ealing, United Kingdom, in the Europe region.
How does RingCentral UK Ltd make money?
Four revenue lines are on record. Subscription - RingEX (Business Communications) is the primary driver. The others are subscription - RingCX (Contact Center), events Platform Subscription and hardware Sales.
Who are RingCentral UK Ltd's main competitors?
Direct peers on record are Zoom Communications, 8x8, Five9, Vonage (Ericsson) and Twilio. Broad incumbents are Microsoft (Teams Phone), Cisco (Webex), Genesys, Avaya and Mitel.
Does RingCentral UK Ltd have an API?
Yes. RingCentral offers an open platform with powerful APIs to customize and extend RingCentral functionality. Developers can build custom integrations using the RingCentral API, with over 500 pre-built apps available in the App Gallery. Developer documentation is at developers.ringcentral.com.
What industry is RingCentral UK Ltd in?
RingCentral UK Ltd's product category is Cloud Communications (Unified Communications as a Service / Contact Center as a Service). Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of HDAIAHAF, Contact Center (CCaaS) & Customer Engagement Voice. Its NAICS code is 517111 and its SIC code is 7372.