What TherapyMate does

TherapyMate is a cloud-based practice management software platform built for solo and group mental health practices, including counselors, therapists, social workers, psychiatrists, and psychologists. The platform consolidates scheduling, appointment reminders, electronic health records and clinical notes, telehealth video conferencing, client portal, insurance claims submission, credit card processing, and income/expense tracking into a single web application accessible via browsers, PCs, tablets, and native iOS/Android apps. Hosting is delivered through ISO 27001 and SOC 1 certified data centers with HIPAA-compliant business associate terms, SSL encryption, automatic backups, and a 99.99% availability SLA. The product is offered on a monthly subscription with three tiers — Essential ($39/mo), Plus ($49/mo), and Group Practice ($69/mo) — plus optional Telehealth ($10/mo per clinician) and AI Scribe ($20/mo per clinician, powered by Clinically AI partnership launched June 2025) add-ons, with transaction-fee revenue layered on through integrated Stripe payment processing and Claim.MD claims clearinghouse partnerships.

The company operates a product-led growth motion with a 30-day no-credit-card free trial, complemented by inside-sales demo support and event-driven outreach through professional associations. TherapyMate is headquartered in Midway, Utah, operates as a privately held LLC founded in 2012, and serves customers in the United States and Canada with 1-10 employees and no disclosed institutional funding. The company cites an addressable market of 145,000+ mental health professionals globally, though its own footprint remains North American.

Name

TherapyMate

Legal name

TherapyMate, LLC

Website

https://therapymate.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

TherapyMate is a cloud-based, HIPAA-compliant practice management platform for solo and group mental health practices (therapists, counselors, social workers, psychiatrists, psychologists), offering integrated scheduling, EHR, telehealth, billing, and AI-powered clinical documentation on monthly subscriptions.

Ownership category

akta.pro rank

Product category

Practice Management Software

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

General Mental Health Therapy Platforms (Talk Therapy) (HLALAEAA)

akta.pro secondary industries

Behavioral Health & Psychiatry Virtual Care (Payer Network) (HLALACAC), Psychiatry & Medication Management Platforms (HLALAEAB)

Keywords

• Practice management software
• Mental health EHR
• Telehealth platform
• Clinical documentation
• Insurance billing software

Headquarters

HQ city

Midway

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Subscription Software (Core SaaS): Monthly subscription fees for practice management software access across three tiers: Essential ($39/mo single clinician), Plus ($49/mo), and Group Practice ($69/mo unlimited clinicians). Add-on fees for Telehealth Video (+$10/mo) and Clinical AI Notes (+$20/mo). Billed monthly on a recurring basis with no long-term contract required.
2. Credit Card Processing (Stripe Partnership): Transaction fees from integrated Stripe credit card processing at 3.15% plus $0.30 per transaction. Optional Instant Payouts premium service available. Revenue share/transaction-based income from payment volume processed through the platform.
3. Electronic Claims Processing (Claim.MD Partnership): Revenue from Claim.MD clearinghouse integration for electronic claim submission. Users pay Claim.MD directly for their services, suggesting a referral or partnership revenue arrangement.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

TherapyMate is a cloud-based, web-hosted practice management software platform for mental health professionals (counselors, social workers, therapists, psychiatrists, and psychologists). The platform consolidates scheduling, appointment reminders, electronic health records with therapy notes, client portal, HIPAA-compliant telehealth video conferencing, insurance billing with electronic claims, integrated credit card processing, and business management tools into a single SaaS application offered via tiered monthly subscriptions.

Product overview

TherapyMate is a unified cloud-based practice management platform for mental health professionals (social workers, therapists, counselors, psychiatrists, psychologists). The core platform includes scheduling, telehealth video conferencing, electronic health records with therapy notes, client portal, billing with integrated payment processing, and business management tools. The product is offered across three pricing tiers: Essential ($39/mo) and Plus ($49/mo) for single-clinician practices, and Group Practice ($69/mo) for multi-clinician practices. Key add-on modules include AI Scribe (AI-powered clinical documentation powered by Clinically AI, +$20/mo per clinician) and Telehealth Video Conferencing (+$10/mo). Native mobile apps for iPhone and Android are included across all plans.

Differentiator

Problem solved

Functional benefit

Products and services

• TherapyMate Platform Cloud-based, web-hosted SaaS practice management software for solo and group mental health practices. Provides integrated scheduling, appointment reminders, electronic health records, therapy notes, telehealth video, client portal, electronic claims, credit card processing, income/expense tracking, and business management tools. Sold via tiered monthly subscriptions (Essential $39/mo, Plus $49/mo, Group Practice $69/mo).
• AI Scribe AI-powered clinical documentation add-on that captures therapy session audio (in-person or telehealth) and automatically generates structured clinical notes, treatment plans, patient-facing session summaries, post-session dictations, and billing documentation. Powered by Clinically AI. Sold as $20/month per clinician add-on.
• Telehealth Video Conferencing HIPAA-compliant HD video and audio conferencing add-on enabling remote behavioral health sessions with encryption. Supports Windows PCs, Apple PCs, Chromebooks, tablets, iPhone and Android smartphones. Sold as $10/month per clinician add-on.
• TherapyMate Mobile App Native iOS and Android mobile applications allowing clinicians to view and modify schedules, mark appointments, add clients, view contact information, and process credit card payments on mobile devices. Included with TherapyMate subscriptions.
• Client Portal Secure online portal enabling mental health clients to complete and electronically sign intake forms and questionnaires, make payments, schedule appointments, and send secure messages to their provider. Completed documents automatically populate the client's chart. Included with TherapyMate subscriptions.

Quantifiable outcome

• AI documentation reduces note-taking time from approximately 60 minutes to 15 minutes per session (75% reduction)
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature8 records

Partnerships

Three partnerships are on record, tiered core.

• Clinically AIcoreTechnology or Integration · 23 June 2025Strategic partnership announced June 23, 2025 to deliver AI-powered clinical documentation within the TherapyMate platform. Clinically AI's technology captures and analyzes therapy sessions, automatically generating accurately structured clinical notes including treatment plans, patient-facing session summaries, post-session dictations, and compliant billing documentation. The feature is now generally available to all TherapyMate users. Quotes from customers indicate significant time savings (75% reduction in documentation time) and positive reception.
• Claim.MDcoreTechnology or IntegrationHealthcare claims EDI clearinghouse partnership for electronic claim submission, ERA posting, automatic secondary insurance policy billing, and eligibility information. Claim.MD processes hundreds of millions of healthcare transactions annually through their extensive national payer network. A Claim.MD subscription is required before billing can occur in TherapyMate.
• StripecoreTechnology or IntegrationIntegrated credit card processing partnership providing PCI-compliant payment processing at 3.15% plus $0.30 per transaction. Stripe handles secure credit card storage, instant credit card payouts (optional premium service), and PCI Service Provider Level 1 certification. Stripe has been audited by a PCI-certified auditor.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• DrChrono: DrChrono (now part of EverHealth) provides EHR, practice management, medical billing, and telehealth for ambulatory practices, serving as a broader incumbent that competes with TherapyMate for practices seeking generalist practice management solutions.
• athenahealth: athenahealth is a large ambulatory EHR and practice management vendor serving physician groups and health systems; while not mental-health-specialized, its EHR, scheduling, and billing modules overlap with TherapyMate for practices that need broader healthcare IT functionality.

Direct peers

• ClinicSource: ClinicSource provides practice management software for therapy, rehab, and behavioral health practices with scheduling, documentation, billing, and progress notes — comparable to TherapyMate for therapy and rehab outpatient practices.
• SimplePractice: SimplePractice is the leading cloud-based practice management platform for solo and group private practice therapists, offering scheduling, telehealth, EHR, billing, and a client portal — directly overlapping TherapyMate's core functionality and target buyer (solo/group mental health practitioners).
• TherapyNotes: TherapyNotes provides practice management, EHR, scheduling, and billing software purpose-built for behavioral health professionals including therapists, psychologists, and social workers, competing head-to-head with TherapyMate in the same SMB mental health segment.
• TheraNest: TheraNest (by Therapy Brands) is a practice management platform for mental health, behavioral health, and substance abuse practices with scheduling, notes, telehealth, and billing — a near-direct competitor to TherapyMate for solo and group practices.
• Jane App: Jane is a clinic management platform widely adopted by allied health and mental health practitioners, offering scheduling, charting, billing, telehealth, and online booking — competing with TherapyMate across mental health, counseling, and multidisciplinary practices.
• Practice Better: Practice Better is an all-in-one practice management platform for health and wellness practitioners including nutritionists, therapists, and coaches, offering charting, scheduling, telehealth, and client engagement — overlapping TherapyMate's solo-practitioner mental health use case.
• CounSol.com: CounSol.com is a web-based practice management solution for solo therapists and counselors, offering scheduling, notes, billing, and client portal features — directly comparable to TherapyMate's core offering for individual mental health practitioners.

Others

• Clinically AI: Clinically AI is the AI clinical documentation partner powering TherapyMate's AI Scribe feature; comparable as an ecosystem participant (technology supplier/integrator) whose ambient AI scribe capability is also increasingly embedded in competing mental health platforms.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TherapyMate