What CounSol.com does

CounSol.com, operated by Counsol, LLC, is a privately held Florida-based SaaS company founded around 2011 that sells an integrated practice management platform exclusively to licensed mental health counselors and therapists. The platform combines an electronic health record (EHR), appointment scheduling, HIPAA-compliant secure client portal, browser-based telehealth video sessions, secure messaging, automated appointment reminders, client journaling, and electronic insurance claim submission through third-party clearinghouses. Optional add-on modules include e-Prescribing with drug-interaction checking and Wiley-licensed Treatment Planners, both sold as separate monthly subscriptions per clinician.

The product is delivered as a cloud-hosted SaaS platform housed in a Tier-IV data center with SSAE16, HITRUST, ISO 27001, and PCI 2.0 compliance, with HIPAA/HITECH Business Associate Agreements executed with covered-entity customers. CounSol's proprietary positioning is vertical specialization for solo and small-group counseling practices rather than horizontal medical EHR coverage, supported by features such as DSM-coded invoicing, counselor supervision workflows, and telemental-health-specific UX.

The business model is a tiered monthly subscription priced at $49.95-$69.95 per solo practitioner, with additional counselors in group practices billed at $35-$45 per month each and optional module add-ons on top. The company runs a product-led growth motion with a 14-day free trial requiring no credit card, supplemented by inside-sales phone support and a dedicated personal account manager assigned to every paying customer. CounSol is bootstrapped and self-funded, with no disclosed institutional capital, M&A activity, or leadership turnover documented in the source data.

Name

CounSol.com

Legal name

Counsol, LLC

Website

https://counsol.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

CounSol.com is a bootstrapped Florida-based SaaS company founded around 2011 that sells an integrated HIPAA-compliant practice management platform — EHR, scheduling, telehealth, billing, and client portal — exclusively to solo and small-group mental health counseling practices in the U.S. and Canada via monthly subscriptions.

Ownership category

akta.pro rank

Product category

Mental Health Practice Management Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Integrated Behavioral Health (Collaborative Care) Platforms (HLALAEAC)

Keywords

• Practice management software
• Mental health EHR
• Telehealth platform
• HIPAA-compliant counseling
• Client portal software

Headquarters

HQ city

Orlando

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Subscription Membership: Monthly subscription-based SaaS model with four tiered plans ranging from $49.95 to $69.95 per month for solo practices, with additional fees for group practice counselors ($35-$45/mo per additional counselor). Optional add-ons include e-Prescribing and Wiley Treatment Planners.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

CounSol.com sells a cloud-based, HIPAA-compliant SaaS practice management platform purpose-built for mental health counselors and therapists. The unified product delivers scheduling, electronic health records, client portal, billing/insurance claims, telehealth video sessions, secure messaging, automated appointment reminders, and e-prescribing, sold on tiered monthly subscriptions to solo and small group counseling practices.

Product overview

CounSol.com offers a unified SaaS practice management platform for mental health counselors and therapists, combining EHR, scheduling, telehealth, and billing capabilities. The product lineup includes four pricing tiers (Standard, Standard Plus, Premium, Premium Plus ranging from $49.95-$69.95/month) differentiated by insurance acceptance and telehealth features. The core platform integrates Secure Client Portal, Telehealth Video Sessions, Electronic Insurance Claim Submission, Appointment Reminders, Credit Card Processing, Secure Messaging, and Client Journal features. Add-on modules include Wiley Treatment Planners ($20/month) and E-Prescribing ($35-70/month). The platform supports group practices with multi-counselor accounts and user supervision capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• CounSol Practice Management Platform (Standard / Standard Plus / Premium / Premium Plus plans) Unified cloud-based SaaS platform offering scheduling, EHR, billing, secure client portal, HIPAA-compliant messaging, and telehealth for solo and small group counseling practices, sold as four tiered monthly plans with no setup fees and no long-term contracts.
• Electronic Health Records (EHR) Comprehensive EHR system for mental health professionals that tracks patient records, results, medication, and communication in one secure HIPAA-compliant location.
• Secure Client Portal HIPAA-compliant client portal that lets clients schedule appointments, pay bills, write private journals, complete intake paperwork, and message their counselor; customizable to the counselor's branding.
• Telehealth Video Sessions Browser-based live video counseling sessions requiring no software download for clients; only a modern browser, webcam, microphone, and high-speed internet.
• Electronic Insurance Claim Submission Submission of 837 EDI insurance claims electronically through third-party clearinghouse integration, with claim creation, submission, status viewing, pre-populated CMS-1500 form completion, and ERA processing.
• Appointment Reminder System Automated appointment reminders sent 24 hours before appointments via email, text message, and/or phone call to reduce no-shows.
• Credit Card Processing Integrated payment processing (via Square) that lets counselors accept credit/debit card payments; cards stored securely in the payment processor's vault.
• Wiley Treatment Planners Licensed Wiley treatment-planning templates embedded in CounSol, including diagnosis descriptions, axis codes, risk assessments, goals, objectives, and interventions.
• E-Prescribing (EPCS) Electronic prescribing that sends prescriptions directly to pharmacies, with drug-drug and drug-allergy interaction pop-up alerts.
• User Supervision Allows supervisors in group practices to view, comment on, and sign off on notes, forms, or actions completed by supervised clinicians.
• Data Storage and Maintenance Plan Optional secure data storage and maintenance service priced at $4.95/month for cancelled accounts that wish to retain their data.

Quantifiable outcome

• Appointment no-shows virtually eliminated through automated reminders
• +1 more outcomes

Named customers7 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature9 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Wiley Practice PlannerscoreStrategic or Co-development PartnerCounSol has partnered with Wiley to incorporate their licensed Treatment Planners into the system. Adding Wiley Planners is available as an additional $20/Month Per Clinician add-on to any plan.
• Third-party ClearinghousecoreTechnology or IntegrationCounSol coordinates with a third-party clearinghouse for electronic insurance claim submission (837 EDI claims) and ERA processing. Users set up their own clearinghouse account and enter credentials into CounSol.
• Telehealth Certification InstituteminorGTM or Marketing PartnerPartnership with Telehealth Certification Institute for telemental health training resources, shown as logo on website.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• SimplePractice: SimplePractice is a leading cloud-based practice management platform built specifically for solo and group health and wellness practitioners. It offers EHR, scheduling, billing, telehealth, and a client portal — directly overlapping CounSol's core feature set and customer base of mental health counselors and therapists.
• TherapyNotes: TherapyNotes provides practice management and EHR software designed for behavioral health practices, including scheduling, notes, billing, and telehealth. It targets the same mental health counseling customer base as CounSol with a comparable subscription pricing model.
• TheraNest: TheraNest offers practice management software purpose-built for mental health and group practices, including therapy notes, billing, scheduling, and telehealth. It serves small to mid-sized behavioral health practices overlapping CounSol's core SMB customer segment.
• Jane App: Jane is a practice management platform for health and wellness practitioners including mental health clinicians, offering scheduling, charting, billing, and telehealth video. While broader in scope, it directly competes for the same solo and group mental health practice customers.

Broad incumbents

• Kareo / Tebra: Tebra (formerly Kareo) provides a broad cloud-based clinical and practice management platform for small practices including EHR, billing, and patient engagement. It serves a wider healthcare audience but overlaps with CounSol on scheduling, billing, and basic EHR functionality for ambulatory practices.
• athenahealth: athenahealth is a large-scale EHR, practice management, and revenue cycle platform serving ambulatory and specialty practices. While it targets larger healthcare organizations, its behavioral health offerings overlap with CounSol's clinical documentation, scheduling, and billing features.
• Practice Fusion: Practice Fusion is a cloud-based EHR for small independent practices with charting, e-prescribing, and patient portal features. It is a broader horizontal EHR but overlaps CounSol on core clinical documentation and e-prescribing for ambulatory providers.

Emerging players

• Doxy.me: Doxy.me is a free and low-cost telemedicine platform focused on simplicity and accessibility for healthcare providers. It overlaps with CounSol's telehealth video session capability and serves similar small-practice mental health customers as a lighter-weight alternative.
• Mend: Mend is a telehealth and patient engagement platform offering video visits, scheduling, and digital forms for healthcare practices. It competes with CounSol's telehealth and client portal features for behavioral health and small practice customers.
• CharmHealth: CharmHealth is a cloud-based EHR and practice management suite for small to mid-sized practices with telehealth, billing, and patient portal modules. It serves a broader ambulatory base but overlaps CounSol on integrated telehealth and practice management for independent practitioners.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/counsol
• Facebookfacebook.com/people/CounSolcom/100063743180526

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CounSol.com