101 VOICE
101VOICE is a privately held UCaaS provider founded in 2009 that delivers cloud telephony, contact center, SIP trunking, and emergency-services (NG911/E911) solutions to K-14 schools, state and local governments, and select commercial and non-profit organizations across the US and 60+ countries.
- Company typePrivate
- Founded2009
- HeadquartersSanta Clara, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What 101 VOICE does
101VOICE (legal entity: IT Management Corporation d/b/a 101VOICE) is a US-headquartered, privately held Unified Communications as a Service (UCaaS) provider founded in 2009 in Santa Clara, California. It delivers a cloud-based communication platform spanning voice (Cloud PBX), messaging, video, contact center (Cloud Call Center), SIP trunking, and emergency-services integration (E911, NG911, M-911). The platform is built around proprietary components including the Voice Border Element (VBE) hardware session border controller, ARVOS push-to-talk, PowerSIM multi-carrier connectivity, and the Champie AI / AAVA AI voice assistants for transcription, multilingual (99+ language) support, and intelligent call routing. The company integrates with Microsoft Teams (101TEAMS), Cisco Call Manager, Mitel, and InformaCast to support migrations from legacy on-premises PBX systems.
The business model is primarily subscription-based UCaaS with per-seat monthly billing, supplemented by one-time hardware sales (pre-provisioned phones, routers, switches, battery backup) and professional services for onboarding, migration, and onsite support. Elastic SIP Trunking is sold on usage/per-trunk basis. Pricing is quote-based and not publicly disclosed. The go-to-market combines direct enterprise field sales targeting government and education, an inside-sales team for mid-market accounts, and the UCaaS Partner Program (Accelerate) for channel resellers, agents, and MSPs, with procurement contracts (TIPS, CMAS, SPURR) enabling public-sector purchases without competitive bidding. Customer concentration is in K-14 education (primary segment) and state/local government, with healthcare, non-profit, public safety, agriculture, and commercial business as secondary verticals. The company claims 500+ customer organizations and 900,000+ users, presence across all 50 US states since 2010, and operations in Brazil, the UK, Australia, and China.
101 VOICE firmographics
Firmographics- Name
- 101 VOICE
- Legal name
- IT Management Corporation d/b/a 101VOICE
- Website
- https://101voice.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- 101VOICE is a privately held UCaaS provider founded in 2009 that delivers cloud telephony, contact center, SIP trunking, and emergency-services (NG911/E911) solutions to K-14 schools, state and local governments, and select commercial and non-profit organizations across the US and 60+ countries.
- Ownership category
- akta.pro rank
101 VOICE industry classification
Industry- Product category
- Cloud Communications (UCaaS)
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Information (51)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899), Computer Communications Equipment (3576)
- akta.pro primary industry
- UCaaS Platforms & Suites (HDAIAHAA)
- akta.pro secondary industries
- Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK), Voice Quality, Monitoring & Analytics (QoS/QoE, call recording, compliance) (HDAIAHAM), Enterprise Branch/SD‑WAN Edge CPE (uCPE) (HDAFAIAG), Push-to-Talk (PTT) & Walkie-Talkie Apps (BPAMACAI)
Keywords
Where 101 VOICE is headquartered
LocationHeadquarters
- HQ city
- Santa Clara
- HQ country
- United States
- HQ region
- North America
Offices9 records
Markets served
101 VOICE business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations, Supply Chain
Revenue model
- UCaaS Subscription Services: Monthly recurring subscription fees for cloud telephony, unified communications, and related services. Includes per-seat pricing for users along with platform fees.
- Hardware Sales: Pre-provisioned plug-n-play devices including phones, routers, switches and battery backup devices. One-time hardware purchase alongside subscription services.
- Professional Services: Onboarding, implementation, training, and ongoing technical support services. Personalized onsite services available for additional cost.
- SIP Trunking Services: Elastic SIP Trunk services for voice connectivity, sold on a per-trunk or usage basis.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom enterprise pricing based on organization requirements |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels10 records
101 VOICE product offering
Product offeringCore offering
101VOICE provides cloud-based Unified Communications as a Service (UCaaS), offering VoIP, cloud PBX, contact center, SIP trunking, and emergency communications (E911, NG911, M-911) for organizations. The platform bundles proprietary AI capabilities (Champie AI), push-to-talk (ARVOS), hardware appliances (Voice Border Element), and connectivity products (PowerSIM, POTS over LTE) under subscription pricing.
Product overview
101VOICE is a Unified Communications as a Service (UCaaS) provider offering a comprehensive cloud communication platform. The core UCaaS platform serves as the foundation, supplemented by specialized products including Cloud Call Center for customer engagement, Business Phone System (Cloud PBX), ARVOS Push-to-Talk for mission-critical communications, and Champie AI for AI-powered voicemail transcription and sentiment analysis. Additional offerings include Elastic SIP Trunk for voice connectivity, Voice Border Element (VBE) for network optimization, site survivability solutions (POTS over LTE, PowerSIM), and emergency services (E911, NG911, M-911). The platform integrates with Microsoft Teams, Cisco Call Manager, InformaCast, and Mitel systems. The company also offers Private Label UCaaS for partners and 101TEAMS for Microsoft Teams integration.
Differentiator
Problem solved
Functional benefit
Brands
- Champie AI: AI-powered voice assistant with voicemail transcription and multilingual voice capabilities for intelligent call routing and sentiment analysis.
- ARVOS
- 101TEAMS
- Voice Border Element (VBE)
- AAVA
- PowerSIM
Products and services
- UCaaS (Unified Communications as a Service) Cloud-based unified communications platform providing voice, video, messaging, and collaboration features for organizations of all sizes.
- Cloud Call Center
Quantifiable outcome
- 99.999% uptime guarantee
- +2 more outcomes
Companies that use 101 VOICE
Customer profileNamed customers12 records
Segments7 records
Ideal customer profiles5 records
101 VOICE technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability5 records
Feature7 records
101 VOICE partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- IT Management Corporation (ITMC)coreITMC is the founding company and parent of 101VOICE. 101VOICE is the UC division of IT Management Corporation. ITMC has been named to Inc. 5000 list, CRN MSP 500 (Elite 150 and Security 100), and CRN Fast Growth 150. ITMC holds SOC 2 compliance and provides the founding infrastructure for 101VOICE operations.
- Microsoft Teamscore101VOICE offers 101TEAMS integration that combines Microsoft Teams functionality with unique 101VOICE features. The solution has received multiple awards including Remote Work Leadership/Pioneer Awards and Communications Solutions Product of the Year.
- Cisco Call Managercore101VOICE provides Cisco Call Manager integration for organizations migrating from legacy Cisco systems. They offer seamless migration services with expert technicians.
- Mitelcore101VOICE offers Mitel migration services to help organizations transition from Mitel systems to cloud-based UCaaS. They provide case studies showing successful migrations with NG911 verification and cost savings.
- TIPS (The Interlocal Purchasing System)coreTIPS Contract #240303 enables government and education organizations to purchase 101VOICE cloud communication solutions through pre-negotiated contracts without competitive bidding.
- California Multiple Award Schedules (CMAS)coreCMAS Agreement Number 3-24-05-1063 allows California state and local government agencies to purchase 101VOICE services through pre-assessed, fair, and competitively priced contracts.
- SPURR Cooperative Purchasing ProgramcoreSPURR enables California school districts, colleges, and public agencies to access 101VOICE UCaaS, NG911 compliance solutions, SIP Trunking, Contact Center services, and Microsoft Teams voice integration through pre-negotiated contracts.
Scale indicators5 records
Recent moves6 records
Expansion highlights7 records
101 VOICE competitors and assessment
Company assessmentDirect peers
- RingCentral: Public UCaaS leader offering cloud PBX, contact center, and team messaging to enterprises including education and government segments. Directly comparable on core product, target buyer, and business model to 101VOICE, but at much larger scale.
- 8x8: Public UCaaS/CCaaS provider with cloud telephony, contact center, and AI features. Competes head-on with 101VOICE for mid-market and enterprise voice customers, including regulated verticals.
- Zoom (Zoom Phone): Zoom Phone extends Zoom's video-first UC platform with cloud telephony, directly overlapping 101VOICE's UCaaS offering. Highly relevant peer given enterprise/education adoption.
- Cisco Webex: Cisco Webex Calling provides cloud PBX and UCaaS services, often targeting Cisco Call Manager migration accounts — the same migration motion 101VOICE markets. Comparable on product breadth and enterprise/government appeal.
- Microsoft Teams Phone: Microsoft's native cloud telephony offering within Teams competes directly with 101VOICE in K-12 and enterprise deployments where Microsoft 365 is already deployed. Highly relevant as both a competitor and an integration partner.
- Dialpad: AI-first UCaaS provider with cloud phone, contact center, and AI voice features — directly competing with 101VOICE's Champie AI and Cloud Call Center offerings for SMB and mid-market customers.
- Vonage (Ericsson): Vonage provides cloud communications APIs and UCaaS solutions to enterprises. Comparable product overlap with 101VOICE's SIP trunking, voice, and messaging portfolio.
- Ooma: Ooma delivers cloud phone systems for SMB, education, and business customers with similar product set to 101VOICE (UCaaS, contact center, SIP trunking). Most relevant on the SMB/education side.
- GoTo Connect: GoTo (formerly LogMeIn) provides cloud phone/UCaaS aimed at SMB and mid-market customers with per-seat pricing similar to 101VOICE. Comparable product, pricing model, and target segment.
Others
- Mitel: Legacy on-premise PBX vendor whose installed base is a key migration source for 101VOICE (per public migration case studies). Comparable product category (business telephony) but opposite channel posture — a partner for migration rather than direct cloud-native competition.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
101 VOICE social profiles
Digital presence101 VOICE compliance and trust
Trust signalCompliance4 records
101 VOICE financial estimates
Financial estimateRevenue estimate
Valuation estimate
101 VOICE leadership team
Management profileNumber of profiles
101 VOICE funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
101 VOICE M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about 101 VOICE
What does 101 VOICE do?
101VOICE provides cloud-based Unified Communications as a Service (UCaaS), offering VoIP, cloud PBX, contact center, SIP trunking, and emergency communications (E911, NG911, M-911) for organizations. The platform bundles proprietary AI capabilities (Champie AI), push-to-talk (ARVOS), hardware appliances (Voice Border Element), and connectivity products (PowerSIM, POTS over LTE) under subscription pricing.
Is 101 VOICE a public or private company?
101 VOICE is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was 101 VOICE founded?
101 VOICE was founded in 2009. It employs 11 to 50 people.
Where is 101 VOICE based?
101 VOICE is headquartered in Santa Clara, United States, in the North America region.
How does 101 VOICE make money?
Four revenue lines are on record. UCaaS Subscription Services are the primary driver. The others are hardware Sales, professional Services and SIP Trunking Services.
Who are 101 VOICE's main competitors?
Direct peers on record are RingCentral, 8x8, Zoom (Zoom Phone), Cisco Webex, Microsoft Teams Phone, Dialpad, Vonage (Ericsson), Ooma and GoTo Connect. Mitel is listed as an others.
Does 101 VOICE have an API?
No public API is recorded for 101 VOICE.
What industry is 101 VOICE in?
101 VOICE's product category is Cloud Communications (UCaaS). Its primary akta.pro industry code is HDAIAHAA, UCaaS Platforms & Suites, with a secondary code of BPAEABAK, Collaboration & Unified Communications Management (UCaaS/VoIP). Its NAICS code is 518 and its SIC code is 4813.