Mindbase
Mindbase is a responder health and wellness platform for public safety agencies, operating as a product within Versaterm's cloud-based public safety software ecosystem. It helps agencies identify fatigue, stress, and at-risk personnel to support readiness and decision-making.
- Company typePrivate
- Founded1977
- HeadquartersSeattle, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Mindbase does
Mindbase is a responder health and wellness platform designed for public safety agencies, positioned as a product within Versaterm's broader cloud-based public safety software ecosystem. The platform addresses the cumulative toll of fatigue, stress, and repeated exposure on personnel during calls-for-service, helping agencies recognize early warning signs to support decision-making, safety, and long-term readiness. Versaterm, founded in 1977 and headquartered in Ottawa, Ontario, has over 47 years of operational history serving law enforcement, fire/EMS, emergency communication centers, crime labs, schools, and court systems across North America. The firmographic data for Mindbase lists it as a Seattle-based entity founded in 2020 with 1-10 employees and a standalone website at getmindbase.com, suggesting it operates as a focused product unit or acquired entity within the larger Versaterm organization.
Mindbase integrates within Versaterm's suite of solutions, which spans Computer-Aided Dispatch (CAD), Records Management (RMS), DroneSense for drone operations, CallTriage for AI-powered call handling, CommunityConnect and CommunityReport for citizen engagement, Visual Labs for body-worn and in-vehicle cameras, IAPro for professional standards, BlueTeam, EIPro, Forensics, and school safety modules. Recent product investment has emphasized native integration between modules (e.g., DroneSense live feeds within the CAD interface) and AI-driven capabilities for emergency communication centers. The platform is delivered via cloud-based deployment to government agencies with quote-based enterprise contracts and support for federal grant-funded purchases.
Versaterm generates revenue primarily through enterprise software subscriptions and licensing to municipal, county, and state government agencies under multi-year contracts, supplemented by professional services and training delivered through its annual Users Conference and IAPro Training Conference. Go-to-market combines direct enterprise field sales, strategic partnerships with major law enforcement associations (Major Cities Chiefs Association, Major County Sheriffs Association), and event-driven demand generation. Pricing is not publicly disclosed, reflecting a standard enterprise sales motion targeting government procurement cycles.
Mindbase firmographics
Firmographics- Name
- Mindbase
- Legal name
- Versaterm
- Website
- https://getmindbase.com
- Company type
- Private
- Founded year
- 1977
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Mindbase is a responder health and wellness platform for public safety agencies, operating as a product within Versaterm's cloud-based public safety software ecosystem. It helps agencies identify fatigue, stress, and at-risk personnel to support readiness and decision-making.
- Ownership category
- akta.pro rank
Mindbase industry classification
Industry- Product category
- Public Safety Wellness Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Crisis Support, Suicide Prevention & Acute Behavioral Triage Platforms (HLALAEAI)
Keywords
Where Mindbase is headquartered
LocationHeadquarters
- HQ city
- Seattle
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Mindbase business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Enterprise Software Licenses/Subscriptions: Versaterm provides software solutions to government agencies under enterprise contracts. The company offers solutions including CAD, RMS, wellness platforms, and community engagement tools to public safety agencies on a subscription or licensing basis.
- Professional Services and Training: The company conducts user training conferences and offers professional standards training as part of its service offerings.
Go-to-market motion2 records
Distribution channels1 record
Marketing channels4 records
Mindbase product offering
Product offeringCore offering
Mindbase is a detection and intervention platform for critical teams designed to identify at-risk personnel during calls-for-service. The platform helps public safety agencies recognize fatigue, stress, and repeated exposure early so they can support personnel, reduce risk, and sustain operational performance over time.
Product overview
Versaterm offers a comprehensive portfolio of public safety solutions. Versaterm Mindbase is a wellness product within this ecosystem, designed to help agencies support their personnel by addressing the cumulative toll of stress, fatigue, and repeated exposure. It works alongside other Versaterm solutions including Versaterm CAD (Computer-Aided Dispatch), Versaterm RMS (Records Management), Versaterm DroneSense, Versaterm CallTriage, Versaterm CommunityConnect, Versaterm CommunityReport, Versaterm Visual Labs, Versaterm IAPro, Versaterm EIPro, and Versaterm BlueTeam, among others. Mindbase is positioned as part of the responder health and wellness portfolio, complementing Versaterm's core dispatch, records management, community engagement, and professional standards solutions.
Differentiator
Problem solved
Functional benefit
Brands
- Versaterm Mindbase: A wellness and health solution for first responders, part of Versaterm's responder health and wellness portfolio.
Products and services
- Versaterm Mindbase
Companies that use Mindbase
Customer profileNamed customers4 records
Segments6 records
Ideal customer profiles3 records
Mindbase technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Mindbase partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Major Cities Chiefs AssociationcoreVersaterm is proud of its partnership with the Major Cities Chiefs Association, supporting the largest police departments in the United States and Canada.
- Major County Sheriffs AssociationcoreVersaterm maintains a partnership with the Major County Sheriffs Association to serve county sheriff agencies across the country.
Scale indicators1 record
Recent moves4 records
Expansion highlights5 records
Mindbase competitors and assessment
Company assessmentDirect peers
- Cordico (Lexipol Wellness): Cordico, now part of Lexipol, provides a wellness app and resources tailored to first responders. It is a direct competitor offering behavioral health and wellness support to law enforcement, fire, and EMS agencies — the same buyer base Mindbase targets with its detection-and-intervention focus.
- Versaterm: Versaterm is a 47-year-old public safety software vendor that offers its own product called "Mindbase" for first responder health and wellness. It is a direct competitor targeting the same agency buyers (police, fire/EMS, ECCs) with overlapping wellness functionality, though Versaterm bundles it within a much broader CAD/RMS/drone/community-engagement suite and uses an enterprise field sales GTM.
Broad incumbents
- Lexipol: Lexipol is a broad public safety content, policy, training, and wellness provider serving law enforcement, fire, and EMS agencies across the U.S. Its FirstCare Wellness product competes directly with Mindbase, while its broader policy and training business (and the Cordico acquisition) make it a broad incumbent in the public safety space.
- Mark43: Mark43 is a public safety software company providing cloud-native CAD and RMS systems to law enforcement agencies. Its position as a core system-of-record for agencies makes it a relevant broad incumbent that could influence wellness technology adoption decisions and potentially bundle similar capabilities.
- Tyler Technologies: Tyler Technologies is a large public sector software provider offering solutions across courts, public safety, and other government functions. Its broad installed base, capital, and procurement relationships make it a relevant incumbent that could expand into adjacent wellness areas.
- Motorola Solutions: Motorola Solutions is a broad incumbent in public safety communications, offering radios, command center software, and video solutions. Its scale, customer relationships, and dominance in the ECC/PSAP buyer base make it a relevant competitor and potential bundler of wellness or personnel-monitoring tools.
- Axon: Axon is a leading public safety technology company offering body cameras, TASER weapons, and a growing software suite (Axon Evidence, Axon Fusus, Axon Draft, etc.). It is a broad incumbent in law enforcement technology with the scale and capital to expand into adjacent wellness, training, and personnel support services.
- CentralSquare Technologies: CentralSquare provides public safety and public administration software, including CAD, RMS, and other solutions to municipal and county agencies. Its broad installed base in public safety agencies makes it a relevant incumbent competing for agency software and personnel-support budgets.
Emerging players
- Prepared: Prepared is an AI-driven 911 platform that assists emergency call-takers with transcription, translation, and response. It is an emerging player in the public safety communication stack with adjacent relevance to the operational and personnel context where Mindbase detects at-risk responders.
- Carbyne: Carbyne provides cloud-native 911 and emergency response platforms with real-time call analytics, video, and location data. It is an emerging player in public safety communications with adjacent relevance to the operational context of calls-for-service where Mindbase aims to detect at-risk personnel.
Market position
Strengths3 records
Weaknesses3 records
Competitive moat5 records
Key risks4 records
Key highlights4 records
Customer concentration
Mindbase social profiles
Digital presenceMindbase financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mindbase leadership team
Management profileNumber of profiles
Mindbase funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mindbase M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mindbase
What does Mindbase do?
Mindbase is a detection and intervention platform for critical teams designed to identify at-risk personnel during calls-for-service. The platform helps public safety agencies recognize fatigue, stress, and repeated exposure early so they can support personnel, reduce risk, and sustain operational performance over time.
Is Mindbase a public or private company?
Mindbase is a private company. It is classified as unknown and is currently operating.
When was Mindbase founded?
Mindbase was founded in 1977. It employs 1 to 10 people.
Where is Mindbase based?
Mindbase is headquartered in Seattle, United States, in the North America region.
How does Mindbase make money?
Two revenue lines are on record. Enterprise Software Licenses/Subscriptions are the primary driver. The others are professional Services and Training.
Who are Mindbase's main competitors?
Direct peers on record are Cordico (Lexipol Wellness) and Versaterm. Broad incumbents are Lexipol, Mark43, Tyler Technologies, Motorola Solutions, Axon and CentralSquare Technologies. Emerging players are Prepared and Carbyne.
Does Mindbase have an API?
No public API is recorded for Mindbase.
What industry is Mindbase in?
Mindbase's product category is Public Safety Wellness Software. Its primary akta.pro industry code is HLALAEAI, Crisis Support, Suicide Prevention & Acute Behavioral Triage Platforms. Its NAICS code is 54151 and its SIC code is 7372.