Milton Keynes University Hospital

What Milton Keynes University Hospital does

Milton Keynes University Hospital NHS Foundation Trust (MKUH) is a public benefit corporation operating the principal acute NHS hospital for the Milton Keynes catchment in England. It is a University Teaching Hospital partnered with the University of Buckingham since 2015, delivering emergency, inpatient, outpatient, maternity, surgical, cancer, and diagnostic services across 38+ clinical departments from its main site at Standing Way, Eaglestone, and two Community Diagnostic Centres at Whitehouse (opened July 2023) and Lloyds Court (opened October 2024). The trust is rated 'Good' by the Care Quality Commission and is consistently ranked in the top five small acute trusts in England for research performance.

The trust's digital infrastructure includes the MyCARE patient portal (delivered with Induction Healthcare, a Zesty product, integrated with NHS login), eCARE electronic health records, and campus Wi-Fi running at up to 5 Gbps. MKUH has deployed Ambient Voice Technology in outpatient clinics and the Emergency Department to auto-generate draft clinical notes, AI medical imaging diagnostics via the NHS AI platform, and AI transcription and summarisation of consultations. Patient-facing technologies include the MyCARE portal and accessibility guidance through AccessAble.

As an NHS Foundation Trust, MKUH is funded primarily through the NHS framework, with services free at point of use for UK residents; revenue is not publicly disclosed. The trust operates under a Board of Directors and Council of Governors, with fundraising channeled through its affiliated charity, Milton Keynes Hospital Charity (registered charity no. 1048297). Strategic partnerships include the University of Buckingham (academic training), NIHR Clinical Research Network Thames Valley & South Midlands (research delivery), and a range of community and accessibility partners such as Carers MK, Age UK Milton Keynes, and AccessAble.

Name

Milton Keynes University Hospital

Legal name

Milton Keynes University Hospital NHS Foundation Trust

Website

https://mkuh.nhs.uk

Company type

Public

Founded year

2015

Operating status

Operating

Headcount range

101–250 employees

Short description

Milton Keynes University Hospital NHS Foundation Trust is a publicly-funded UK NHS acute and teaching hospital serving the Milton Keynes catchment, delivering emergency, maternity, surgical, cancer, and diagnostic services through its main site, two Community Diagnostic Centres, and digital patient portal.

Ownership category

akta.pro rank

Product category

Acute Hospital Services

NAICS

General Medical and Surgical Hospitals (6221)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Safety-Net & Public Hospitals (HLAFAAAD)

Keywords

• Acute hospital services
• NHS foundation trust
• Emergency medical care
• Diagnostic imaging services
• Maternity healthcare services

Headquarters

HQ city

Milton Keynes

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Distribution channels3 records

Marketing channels5 records

Core offering

Milton Keynes University Hospital NHS Foundation Trust provides comprehensive acute healthcare services to the Milton Keynes population and surrounding areas, including emergency care, inpatient and outpatient services, maternity, surgery, cancer services, paediatrics, and diagnostic imaging. The trust operates the main Eaglestone site plus two Community Diagnostic Centres and runs an Academic Centre in partnership with the University of Buckingham for medical teaching and research. All services are delivered free at the point of use to UK residents under the NHS framework.

Product overview

Milton Keynes University Hospital (MKUH) provides healthcare services as an NHS Foundation Trust with digital patient-facing products including the MyCARE Patient Portal for accessing health records and appointments, and Ambient Voice Technology for clinical documentation. The hospital operates two Community Diagnostic Centres (Lloyds Court and Whitehouse) extending diagnostic services into the community. Digital infrastructure includes eCARE electronic health records. Services span emergency care, maternity, surgery, cancer services, paediatrics, and over 38 clinical departments with more than 900 patient information leaflets available.

Differentiator

Problem solved

Functional benefit

Brands

• MKUH Charity: The official charity of Milton Keynes University Hospital, charity no. 1048297. Raises funds for enhanced patient experience, medical equipment, and clinical environments.

Products and services

• MyCARE Patient Portal Digital patient portal providing patients access to their health records, appointment management, and hospital communications. Provided in partnership with Induction Healthcare (Zesty) and integrated with NHS login for identity verification.
• Ambient Voice Technology Secure digital tool that listens to clinician-patient conversations and creates draft clinical notes, allowing clinicians to focus on patients rather than typing. Deployed in outpatient clinics and the Emergency Department; clinicians review and approve all notes before they are saved to records.
• Lloyds Court Community Diagnostic Centre Community Diagnostic Centre located within Lloyds Court shopping complex near Central Milton Keynes, providing community-based diagnostic services to patients referred for diagnostic appointments.
• Whitehouse Community Diagnostic Centre Community Diagnostic Centre operating within Whitehouse Health Centre (Level 1, first floor), providing community-based diagnostic services with free parking.
• eCARE Electronic Health Record System Electronic care record system used as part of the hospital's digital infrastructure for patient care delivery, referenced in patient information materials.

Quantifiable outcome

• Consistently top 5 small acute trusts in England for research performance
• +1 more outcomes

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability7 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core.

• University of BuckinghamcoreStrategic or Co-development Partner · 1 January 2015Partnership to become a University Teaching Hospital allowing MKUH to attract, train and retain the best doctors and contribute to financial stability. First 70 medical students started in January 2015. Over 250 students have since worked in clinical placements. Academic Centre opened on hospital site in February 2018 featuring simulation operating theatre, classrooms streaming live operations, and 200-seat lecture theatre.
• AccessAblecoreStrategic or Co-development PartnerPartnership to provide detailed accessibility guides for the public, informing visitors about access availability at the hospital and services including car parking routes.
• Carers MKcoreStrategic or Co-development PartnerCharity providing information, advice and support to unpaid carers in Milton Keynes. Located in main entrance providing support services to patients and visitors.
• Age UK Milton KeynescoreStrategic or Co-development PartnerInformation, Advice and Support centre provided in main entrance alongside PALS for patients and visitors.
• NHS EnglandcoreStrategic or Co-development PartnerData sharing partnership under Wayfinder Data Provision Notice and NHS login identity verification services. NHS England is controller for personal information used in NHS login verification.
• Induction Healthcare (Zesty)coreTechnology or IntegrationTechnology partner acting as data processor under contract to provide patient portal and submit data to NHS England under hospital instruction.
• NIHR Clinical Research Network Thames Valley & South MidlandscoreStrategic or Co-development PartnerPartnership for clinical research delivery. MKUH has been consistently ranked in top five small acute trusts in England for research performance. Team members have received multiple NIHR awards including Research Rising Star, Outstanding Principal Investigator, and Outstanding Research Team Leader.

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/MiltonKeynesHospital
• LinkedInuk.linkedin.com/company/milton-keynes-hospital-nhs-foundation-trust

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Milton Keynes University Hospital