Induction Healthcare Group

What Induction Healthcare Group does

Induction Healthcare Group is a UK-based healthcare technology company that operates a unified digital platform comprising two core products: Zesty, a patient portal for outpatient appointment management, digital correspondence, online forms, and patient-led booking, and Attend Anywhere, a video consultation platform for remote appointments. The platform also includes supporting modules — Questionnaires for digital assessments, Health Stream for integration middleware, and an Analytics and Reporting dashboard — and is designed to integrate natively with NHS hospital IT systems, most notably Oracle Health (formerly Cerner). The company is headquartered in London with a subsidiary in Melbourne, Australia, and serves NHS hospitals and Trusts across England, Scotland, Wales, and the Republic of Ireland, alongside private healthcare, mental health, and social care providers. The reported customer footprint covers approximately 70% of UK NHS Trusts, with more than 12 million appointments delivered through the platform and a quoted 50% reduction in Did Not Attends and £220k annual paper-free savings per customer.

Induction Healthcare was formed through the 2020 acquisition of Zesty Limited (founded 2018) and the June 2021 acquisition of Attend Anywhere Pty Ltd for approximately £16.35 million. The group was listed on the London Stock Exchange as Induction Healthcare Group PLC before being acquired by VitalHub UK in June 2025 for approximately £9.7 million through a court-sanctioned scheme, after which it was delisted and now operates as a private subsidiary within VitalHub's healthcare software portfolio. The revenue model is subscription-based SaaS, with enterprise contracts negotiated directly with NHS Trusts and private healthcare providers through an enterprise field sales motion, supported by a 'Book a Demo' conversion mechanism on the company website. Reported combined revenues of Zesty and Attend Anywhere were £5.2 million for the six months ending 30 September 2024, and the company is not described as operating at profitability.

Name

Induction Healthcare Group

Legal name

Induction Healthcare Group Limited

Website

https://inductionhealthcare.com

Company type

Private

Founded year

2018

Operating status

Acquired

Headcount range

51–100 employees

Short description

Induction Healthcare Group provides a digital healthcare platform — comprising the Zesty patient portal, Attend Anywhere video consultations, and supporting modules — to NHS Trusts and private healthcare providers across the UK, Ireland, and Australia, now operating as a subsidiary of VitalHub.

Ownership category

akta.pro rank

Product category

Healthcare Digital Patient Engagement

NAICS

Ambulatory Health Care Services (621), Other Ambulatory Health Care Services (6219)

SIC

Services-Health Services (8000), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)

akta.pro secondary industries

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

Keywords

• Patient portal software
• Video consultation platform
• Healthcare appointment management
• NHS digital health
• Patient engagement solutions

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Healthcare Software Platform Subscriptions: Subscription-based SaaS model providing patient portal and video consultation services to NHS Trusts and healthcare providers. Revenue generated from platform licensing to healthcare organisations.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Induction Healthcare provides a unified digital healthcare platform combining the Zesty patient portal (for patient registration, appointment management, paperless letters, messaging, patient-led booking, and pathway management) with the Attend Anywhere video consultation platform. Supporting modules include online Questionnaires, Health Stream for integration with hospital IT systems (notably Oracle Health), and Analytics dashboards. The platform is sold on a subscription basis to NHS Trusts and private healthcare providers to streamline patient interactions and reduce administrative burden.

Product overview

Induction Healthcare Group operates a unified healthcare technology platform comprising two primary products: Zesty (patient portal) and Attend Anywhere (video consultation platform). Zesty provides patients with appointment management, digital correspondence, and online form capabilities across NHS trusts, while Attend Anywhere enables remote video consultations for healthcare providers. Additional modules include Questionnaires for online assessments, Health Stream for third-party data integration, and Analytics for performance reporting. The platform is designed for NHS and private healthcare providers, with demonstrated adoption across 70% of NHS Trusts in the UK.

Differentiator

Problem solved

Functional benefit

Brands

• Zesty: Patient portal platform enabling patients to manage appointments, access digital letters, and communicate with healthcare providers
• Attend Anywhere

Products and services

• Zesty Patient Portal

Quantifiable outcome

• 50% reduction in Did Not Attends (DNAs)
• +4 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core and parent.

• Oracle HealthcoreTechnology or IntegrationIntegration between Zesty patient portal and Oracle Health (formerly Cerner) hospital IT systems, enabling seamless data exchange and care delivery transformation. Integration enables change in care delivery methods through the patient portal.
• VitalHubparentOthersVitalHub acquired Induction Healthcare Group PLC in June 2025 through a court-sanctioned scheme, paying approximately £9.7 million in cash. Induction operates as part of VitalHub's portfolio of healthcare software solutions.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• DrDoctor: UK NHS patient portal and appointment management platform supporting Trusts with digital letters, scheduling, and patient-led booking. Closely overlaps with Zesty's patient portal functionality.
• accuRx: UK-based patient engagement and messaging platform deeply embedded across NHS GPs and hospitals. Directly comparable to Zesty/Attend Anywhere as a third-party patient-facing layer on top of NHS infrastructure.
• eConsult: UK NHS online consultation, triage and patient engagement platform used widely across GP practices and Trusts. Directly comparable as a digital front-door for NHS patients.
• Livi: UK digital GP/video consultation provider operating NHS-branded services and private bookings. Comparable to Attend Anywhere in delivering remote NHS consultations.

Emerging players

• Patchwork Health: UK NHS-focused health tech platform addressing workforce and operational challenges for Trusts. Overlaps thematically as an NHS-native operational tooling vendor with similar buyer personas.
• Doccla: UK virtual ward / remote patient monitoring platform deployed across NHS Trusts. Compares as another emerging NHS-native virtual care layer serving the same buyer segment.

Broad incumbents

• Epic Systems: Major US-based EHR vendor whose MyChart product is a leading patient portal globally, including in UK NHS contexts. Represents the incumbent EHR-vendor competitive threat to standalone patient engagement layers like Zesty.
• Oracle Health (formerly Cerner): Dominant hospital EHR in NHS England and strategic integration partner to Zesty. Oracle Health's own patient portal/engagement capabilities represent both a partnership opportunity and a competitive threat.
• TPP (SystmOne): UK-headquartered EHR vendor (SystmOne) widely deployed across NHS primary and secondary care. Comparable as an incumbent NHS-native clinical platform with patient-facing functionality.

Others

• VitalHub: Canadian-listed health IT consolidator and parent/acquirer of Induction Healthcare. Operates a broader UK NHS digital portfolio (patient flow, eObs, electronic prescribing) that overlaps with and complements Induction's offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/inductionHQ
• LinkedInlinkedin.com/company/inductionhealthcare

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Induction Healthcare Group