QurHealth

What QurHealth does

QurHealth is a privately held US-based (Austin, Texas) healthcare technology company that builds and sells the Sheela agentic AI platform for automating administrative and clinical workflows across health plans, payers, managed care organizations, managed service organizations, accountable care organizations, providers, home care agencies, and public sector health entities. Its core technology combines deterministic state machines with real-time AI to deliver auditable, healthcare-compliant conversations across voice, SMS, web, chat, and app channels, with native fluency in medical terminology including ICD-10 and CPT codes.

The product surface comprises three layers: the Sheela agentic AI platform as the core engine; a library of pre-built healthcare workflows (eligibility verification, scheduling, prior authorization, care gap closure, chronic disease management, post-discharge follow-up) deployable in 2-4 weeks; and a no-code skill builder that converts customer SOPs into reusable AI workflows. The platform is bi-directionally integrated with Epic, Cerner, Allscripts, athenahealth, and major home health EMRs (Homecare Homebase, Axxess, MatrixCare, WellSky), and carries HIPAA, HITRUST, and SOC 2 Type II certifications.

QurHealth generates revenue through subscription-based enterprise SaaS contracts with annual billing, supplemented by joint deployments with channel partners such as Caring One that likely include implementation and managed-service fees. The company sells primarily through direct enterprise field sales with a 'Request Demo' conversion motion, targeting large healthcare organizations with quote-based pricing. Its first publicly disclosed production deployment is with Alterwood Health, a Medicare Advantage plan, where the voice solution automates member eligibility verification. The leadership team, led by founder and CEO Ravi Kunduru (who also leads Ventech Solutions Inc., a CMS healthcare data contractor), combines clinical, financial, and enterprise technology expertise.

Name

QurHealth

Legal name

QurHealth Inc.

Website

https://qurhealth.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

51–100 employees

Short description

QurHealth sells the Sheela agentic AI platform that automates healthcare administrative and clinical workflows (eligibility verification, scheduling, prior authorization, care gap closure) for health plans, payers, MCOs, ACOs, providers, and home care agencies via subscription SaaS with omni-channel voice and text.

Ownership category

akta.pro rank

Product category

Healthcare AI Workflow Automation

NAICS

Software Publishers (5132), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)

akta.pro primary industry

AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)

akta.pro secondary industries

Payer-Provider Data Exchange (X12, prior auth, claims/clinical attachment) (HLACABAK), Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA), EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps (HLACAAAN)

Keywords

• Healthcare workflow automation
• Agentic AI platform
• Conversational AI healthcare
• Voice AI healthcare
• Patient engagement automation

Headquarters

HQ city

Chennai

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Healthcare Workflow Automation SaaS: QurHealth offers its Sheela agentic AI platform as a subscription-based service to healthcare organizations. The platform automates member eligibility verification, benefits inquiries, claims status, prior authorization, and other healthcare workflows.
2. Strategic Partnership Solutions: Joint deployments with partners like Caring One to deliver AI voice solutions to healthcare organizations, likely involving implementation and ongoing service fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

QurHealth sells the Sheela Agentic AI Platform, a healthcare-native conversational AI system that automates clinical and non-clinical workflows (eligibility verification, appointment scheduling, prior authorization, clinical triage, care gap closure, post-discharge follow-up) across voice, SMS, web, chat, and apps. It is delivered as a subscription-based SaaS to healthcare organizations, paired with implementation services and a library of pre-built healthcare workflows deployable in 2-4 weeks.

Product overview

QurHealth is an AI-driven healthcare workflow automation company offering the Sheela Agentic AI Platform as its core product. Sheela is a purpose-built healthcare AI platform that orchestrates complex workflows using deterministic state machines, smart input handling, and real-time AI for reliable, compliant, and scalable healthcare automation. The platform is augmented by Custom & Reusable Skills built through a no-code dialogue builder, and a library of Pre-Built Healthcare Workflows designed by healthcare experts. Together, these enable healthcare organizations to automate both clinical and non-clinical workflows including member eligibility verification, appointment scheduling, care gap closure, clinical triage, and chronic disease management.

Differentiator

Problem solved

Functional benefit

Products and services

• Sheela Agentic AI Platform Healthcare-native agentic AI platform that orchestrates complex clinical and non-clinical workflows using deterministic state machines combined with real-time AI. Delivers human-like voice and chat conversations across omni-channel (phone, SMS, web, chat, apps), supports multilingual interactions, integrates bi-directionally with EHRs (Epic, Cerner, Allscripts, athenahealth) and other healthcare systems, and includes HIPAA/HITRUST/SOC 2 compliance built in. Sold to health plans, payers, MCOs, MSOs, ACOs, providers, home care agencies, and public sector health programs.
• Pre-Built Healthcare Workflows Library of pre-built AI automation workflows for common healthcare operations including Annual Wellness Visits, Care Gap Closure, Chronic Care Follow-ups, Appointment Scheduling, Insurance Verification, Prior Authorization, Clinical Triage, and Post-Discharge Follow-up. Designed by healthcare experts and deployable in weeks for health plans, payers, providers, and ACOs.

Quantifiable outcome

• Reduce call center costs by 40-60% for health plans
• +6 more outcomes

Named customers1 record

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration24 records

AI capability9 records

Feature8 records

Partnerships

Two partnerships are on record, tiered core.

• Caring OnecoreStrategic or Co-development Partner · 12 May 2026QurHealth and Caring One formed a strategic partnership to deploy agentic AI voice technology at Alterwood Health. The jointly delivered solution pairs QurHealth's healthcare integration and workflow expertise with Caring One's global contact center capabilities. The AI agent conducts natural, context-aware conversations, authenticates callers, queries eligibility systems, and returns accurate answers in seconds without wait times or phone trees.
• Alterwood HealthcoreTechnology or Integration · 12 May 2026Alterwood Health is a Medicare Advantage plan provider (Alterwood Advantage) that deployed the joint QurHealth and Caring One AI voice solution. The solution is live and handles inbound calls from providers to determine member eligibility in real time, with plans to expand to benefits and claim status inquiries.

Scale indicators6 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Hyro AI: Conversational AI platform purpose-built for healthcare, automating patient engagement, scheduling, and intake across health systems and payers. Closely comparable in target customer, omni-channel deployment, and healthcare-native AI positioning.
• Syllable: AI phone agents for healthcare call centers handling scheduling, triage, and administrative workflows for health systems. Highly comparable use case (voice AI for healthcare operations) and customer base.
• Hippocratic AI: Safety-focused LLM-based agents for healthcare workflows including care management, patient outreach, and post-discharge follow-up. Targets the same payer/provider segments with a generative AI alternative to QurHealth's deterministic approach.
• Loyal Health: AI-driven patient engagement and navigation platform for health systems and providers, automating scheduling, reminders, and care coordination. Direct overlap with QurHealth's provider and ACO segments.
• Decagon: Enterprise AI agent platform with deep healthcare deployments (payors, providers), offering conversational AI for member services, eligibility, and claims. Comparable omni-channel AI agent approach for healthcare enterprises.

Emerging players

• Praktice.ai: AI-powered patient engagement and workflow automation for hospitals and clinics, focused on appointment management, reminders, and triage. Comparable niche in provider-facing automation workflows.
• Cognigy: Enterprise conversational and agentic AI platform with healthcare deployments for patient and member service automation. Comparable agentic AI architecture, broader horizontal positioning.
• Kore.ai: Enterprise AI agent platform with healthcare vertical solutions for member engagement, claims, and provider operations. Comparable omni-channel AI agent capability for payers and providers.
• Aisera: Enterprise AI agent platform automating service desk and customer operations across industries including healthcare. Comparable agentic AI architecture and integration-heavy GTM.

Broad incumbents

• Olive AI: Pioneer healthcare-specific AI automation company serving health systems with revenue cycle, prior auth, and administrative workflow automation. Comparable payer/provider workflow automation target market despite broader portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Qurhealth1
• Facebookfacebook.com/QurHealth2020
• LinkedInlinkedin.com/company/qurhealth

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about QurHealth