Intelligent IT Solutions
Intelligent IT Solutions is a Cardiff-headquartered managed service provider (founded 2005) delivering managed IT, cybersecurity, backup and disaster recovery, hosted VoIP, and cloud collaboration services to 100+ small and medium-sized businesses across Wales (Cardiff, Newport, Swansea) via recurring subscription contracts.
- Company typePrivate
- Founded2005
- HeadquartersCardiff, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Intelligent IT Solutions does
Intelligent IT Solutions (legal entity: Intelligent I.T. Solutions Limited) is a Cardiff-based managed service provider founded in 2005, serving small and medium-sized businesses across Wales — primarily in Cardiff, Newport, and Swansea. The company delivers an integrated portfolio of IT services including managed IT services, break/fix IT support, cybersecurity, backup and disaster recovery, hosted VoIP telephony, internet connectivity, cloud file sharing and collaboration, GDPR compliance services, and cyber awareness training. It claims a customer base of 100+ Welsh SMBs with longstanding relationships (5-6+ years in multiple named cases) and reports resolving 90% of IT problems in under 20 minutes.
The underlying technology stack is a conventional MSP architecture: proactive monitoring of client systems and servers, cloud-based file sharing and collaboration tools, and cloud-hosted VoIP. There is no proprietary platform disclosed; instead, the company resells and manages enterprise-grade technologies sourced through partnerships with Microsoft (core partner), Dell EMC, Veeam, Datto, Cisco, and CompTIA-credentialed staff. The company holds a UK Government Cyber Essentials certification.
Revenue mechanics are predominantly recurring, driven by customized managed services contracts with monthly billing and multi-year terms, supplemented by professional services for one-off break/fix work and quote-based pricing. The go-to-market is sales-led, targeting Welsh SMBs through content marketing (blog, case studies, free eBook), email newsletter capture, and free IT assessment consultations as the primary acquisition mechanism. The company is privately held, founder-led based on available evidence, with no disclosed funding rounds, M&A activity, or institutional investment.
Intelligent IT Solutions firmographics
Firmographics- Name
- Intelligent IT Solutions
- Legal name
- Intelligent I.T. Solutions Limited
- Website
- https://i-itsolutions.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Intelligent IT Solutions is a Cardiff-headquartered managed service provider (founded 2005) delivering managed IT, cybersecurity, backup and disaster recovery, hosted VoIP, and cloud collaboration services to 100+ small and medium-sized businesses across Wales (Cardiff, Newport, Swansea) via recurring subscription contracts.
- Ownership category
- akta.pro rank
Intelligent IT Solutions industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)
Keywords
Where Intelligent IT Solutions is headquartered
LocationHeadquarters
- HQ city
- Cardiff
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Intelligent IT Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Managed IT Services: Recurring managed IT services with proactive monitoring of systems and servers to prevent data loss and downtime. Services are delivered through annual or multi-year contracts with monthly billing.
- IT Support Services: Technical support including break/fix maintenance and helpdesk services, typically bundled with managed services contracts.
- Connectivity and Telephony: Hosted VoIP and internet connectivity solutions provided as managed services with monthly subscriptions.
- Cybersecurity Solutions: Security software and hardware solutions as part of comprehensive managed services packages.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Customized managed IT packages tailored to business requirements |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Intelligent IT Solutions product offering
Product offeringCore offering
Intelligent IT Solutions is a Cardiff-based Managed Service Provider (MSP) delivering outsourced IT support, managed IT services, cybersecurity, backup and disaster recovery, hosted VoIP, internet connectivity, and GDPR compliance to small and medium-sized businesses across Wales. Services are delivered through annual or multi-year contracts with monthly billing, leveraging partner technologies from Microsoft, Dell EMC, Veeam, Datto, and Cisco.
Product overview
Intelligent IT Solutions operates as a Managed Service Provider (MSP) offering an integrated portfolio of IT services. The core offering combines Managed IT Services and IT Support for ongoing infrastructure management and technical assistance. Supporting services include Cybersecurity, Backup & Disaster Recovery (including Managed Disaster Recovery as a Service), and Cyber Awareness Training. Connectivity & Telephony services encompass Hosted VoIP and Internet Connectivity solutions, while GDPR services address regulatory compliance. Cloud File Sharing & Collaboration rounds out the portfolio as a cloud-based document management solution. The company resells and manages enterprise-level technologies from partners including Dell EMC, Microsoft, Veeam, and Datto.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Proactive monitoring of client systems and servers to prevent data loss and downtime, providing ongoing IT infrastructure management through annual or multi-year managed service contracts for Welsh SMBs.
- IT Support Technical troubleshooting and break/fix maintenance services bundled with proactive monitoring, designed for SMBs needing responsive helpdesk and infrastructure support.
- Cybersecurity Security software and hardware solutions including state-of-the-art security applications to mitigate risk and control cyber threats for small- and medium-sized enterprises.
- Backup & Disaster Recovery Secure backup and recovery services protecting crucial company data, including a Managed Disaster Recovery as a Service offering that delivers business continuity assurance through cloud-based managed backup and recovery infrastructure.
- Connectivity & Telephony Internet calling and connectivity solutions providing telecom capabilities typically reserved for large corporations at affordable monthly rates, including Hosted VoIP telephony and high-speed Internet Connectivity with leased line fibre.
- Hosted VoIP Cloud-based Voice over IP telephony system with advanced call routing between office, home, and mobile devices, enabling flexible remote working for SMB clients with up to 40% cost reduction versus legacy systems.
- Internet Connectivity High-speed internet connectivity solutions including leased line fibre connections with uncontended bandwidth to support business growth.
- Cyber Awareness Training Security training services to educate employees about cyber threats and best practices for maintaining organizational security, typically bundled within managed service contracts.
- GDPR Compliance Services Compliance services ensuring businesses use technology that adheres to EU data protection standards and regulations, supporting GDPR adherence for Welsh SMB clients.
- Cloud File Sharing & Collaboration Cloud-based document and collaboration system enabling complete flexibility for remote working, file sharing, and team collaboration across multiple devices, validated in deployment for construction clients.
Quantifiable outcome
- 90% of IT problems resolved in under 20 minutes
- +2 more outcomes
Companies that use Intelligent IT Solutions
Customer profileNamed customers8 records
Segments2 records
Ideal customer profiles1 record
Intelligent IT Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Intelligent IT Solutions partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcoreCertified Microsoft partnership providing Microsoft 365, cloud solutions, and related Microsoft technologies to clients.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
Intelligent IT Solutions competitors and assessment
Company assessmentDirect peers
- Stone Group: UK IT services and managed services provider for SMB and education sectors. Comparable in providing managed IT support, connectivity, and devices to small businesses across the UK.
- Six Degrees Group: UK managed cloud, connectivity, and IT services provider. Comparable in offering managed IT, VoIP, cybersecurity, and cloud services to mid-market UK customers.
- Littlefish: UK-based managed IT support and cybersecurity provider serving SMB and mid-market clients. Directly comparable in service portfolio (managed IT, support, cybersecurity) and target customer profile to Intelligent IT Solutions.
Others
- Bytes Software Services: UK software licensing and IT services distributor. Comparable as a UK-based channel partner reselling Microsoft, Dell, and security solutions to SMBs and partners, though operating as a distributor rather than direct MSP.
Regional players
- Redcentric: UK managed services, cloud, and connectivity provider with a Midlands/North England orientation. Comparable in offering managed IT, hosted VoIP, and connectivity services to SMB/mid-market, though operating at greater scale and slightly different geography.
- ANS Group: Manchester-based managed cloud and IT services provider serving UK SMBs and mid-market. Comparable in delivering Microsoft-centric managed IT, cloud, and security services with regional focus.
Broad incumbents
- Softcat: UK IT reseller and growing managed services provider. Comparable in selling Microsoft, Dell, and Cisco solutions to UK SMBs, though primarily transactional/ reseller rather than pure-play MSP.
- Computacenter: Large UK/European enterprise IT services and managed services provider. Comparable in providing managed IT infrastructure and cybersecurity services, but operating at significantly larger scale and primarily serving enterprise clients.
- SCC (Specialist Computer Centres): Major UK/European IT services and solutions provider offering managed services, infrastructure, and support. Comparable in broad managed IT service portfolio but operates at much larger enterprise scale.
- Claranet: European managed cloud, hosting, and IT services provider with UK operations. Comparable in offering managed IT, cloud, connectivity, and security services to SMB and mid-market across Europe.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Intelligent IT Solutions social profiles
Digital presenceIntelligent IT Solutions compliance and trust
Trust signalCompliance1 record
Intelligent IT Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Intelligent IT Solutions leadership team
Management profileNumber of profiles
Intelligent IT Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Intelligent IT Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Intelligent IT Solutions
What does Intelligent IT Solutions do?
Intelligent IT Solutions is a Cardiff-based Managed Service Provider (MSP) delivering outsourced IT support, managed IT services, cybersecurity, backup and disaster recovery, hosted VoIP, internet connectivity, and GDPR compliance to small and medium-sized businesses across Wales. Services are delivered through annual or multi-year contracts with monthly billing, leveraging partner technologies from Microsoft, Dell EMC, Veeam, Datto, and Cisco.
Is Intelligent IT Solutions a public or private company?
Intelligent IT Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Intelligent IT Solutions founded?
Intelligent IT Solutions was founded in 2005. It employs 1 to 10 people.
Where is Intelligent IT Solutions based?
Intelligent IT Solutions is headquartered in Cardiff, United Kingdom, in the Europe region.
How does Intelligent IT Solutions make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are IT Support Services, connectivity and Telephony and cybersecurity Solutions.
Who are Intelligent IT Solutions's main competitors?
Direct peers on record are Stone Group, Six Degrees Group and Littlefish. Bytes Software Services is listed as an others. Regional players are Redcentric and ANS Group. Broad incumbents are Softcat, Computacenter, SCC (Specialist Computer Centres) and Claranet.
Does Intelligent IT Solutions have an API?
No public API is recorded for Intelligent IT Solutions.
What industry is Intelligent IT Solutions in?
Intelligent IT Solutions's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEADAL, Data Security & Privacy Managed Services (DLP/Encryption). Its NAICS code is 541513 and its SIC code is 7373.