Circle IT
Circle IT is a Cardiff-based managed IT services provider founded in 2002, delivering IT support and services to UK SMEs and large multi-site organisations with 11-50 employees.
- Company typePrivate
- Founded2002
- HeadquartersCardiff, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Circle IT does
Circle IT is a Cardiff-headquartered, privately-held managed IT services provider established in 2002. The company delivers IT support and technology services to a customer base that spans small and medium-sized enterprises (SMEs) through to large multi-site organisations, indicating a deliberately broad go-to-market across company size. Operations are run from a single UK base with no disclosed international footprint in the available data.
The business operates with a headcount of 11-50 employees and has remained bootstrapped — no equity or debt funding rounds are disclosed in the input. Revenue mechanics are not detailed, but as a traditional managed IT services provider Circle IT most likely generates income through recurring support contracts, project-based technology deployments, and managed service agreements, with pricing model specifics unavailable in the source material.
The only documented inorganic growth action is the March 2021 acquisition of Fabric for an undisclosed amount, suggesting a selective M&A approach focused on capability or service-line extension rather than scale-led consolidation. Leadership consists of CEO David Jones and founder Roger Harry, with no other executive details or recent leadership changes disclosed in the input.
Circle IT firmographics
Firmographics- Name
- Circle IT
- Website
- https://circleit.co.uk
- Company type
- Private
- Founded year
- 2002
- Headcount range
- 11–50 employees
- Short description
- Circle IT is a Cardiff-based managed IT services provider founded in 2002, delivering IT support and services to UK SMEs and large multi-site organisations with 11-50 employees.
- Ownership category
- akta.pro rank
Circle IT industry classification
Industry- Product category
- IT Support Services
- NAICS
- Professional, Scientific, and Technical Services (541), Management Consulting Services (54161)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Service Desk & ITSM Outsourcing (BPAEAMAF)
- akta.pro secondary industry
- Technical Support & Helpdesk Contact Centers (BPAAAAAI)
Keywords
Where Circle IT is headquartered
LocationHeadquarters
- HQ city
- Cardiff
- HQ country
- United Kingdom
- HQ region
- Europe
Markets served
Circle IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Circle IT product offering
Product offeringCore offering
Circle IT provides IT support and services to businesses ranging from SMEs to large multi-site organisations. The firm delivers outsourced IT operations, infrastructure support, and related technical services to UK-based commercial clients. Its offering is structured around ongoing managed service engagements rather than product sales.
Differentiator
Problem solved
Functional benefit
Companies that use Circle IT
Customer profileIdeal customer profiles1 record
Circle IT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Circle IT partnerships and signals
Strategic signalRecent moves1 record
Expansion highlights2 records
Circle IT competitors and assessment
Company assessmentBroad incumbents
- Softcat: Large UK-based IT infrastructure provider and reseller serving SMEs through to enterprise. Directly comparable to Circle IT in the UK IT support and services space, but at significantly greater scale and breadth.
- Daisy Corporate Services: Major UK managed IT services and connectivity provider serving SMEs through large enterprises. Comparable to Circle IT as a UK IT support provider but at substantially larger scale.
- Bytes Technology Partner: UK corporate-focused software, hardware, and IT services reseller serving organisations of all sizes. Comparable to Circle IT as a UK IT services provider serving multi-site clients, but with much broader product portfolio.
- Claranet: European managed services and cloud provider with significant UK operations. Comparable to Circle IT in delivering managed IT services to UK mid-market and enterprise clients.
Regional players
- Iomart: UK-based cloud computing and managed hosting services provider. Comparable to Circle IT as a UK-headquartered managed IT services business, though more focused on cloud/hosting than general IT support.
Direct peers
- ANS Group: UK cloud and managed services provider serving mid-market enterprises. Comparable to Circle IT in offering managed IT services with a UK regional focus.
- Six Degrees Group: UK managed services provider offering cloud, hosting, and IT support to mid-market and enterprise clients. Comparable to Circle IT in providing outsourced UK IT support and managed services.
- Redcentric: UK managed IT services provider delivering cloud, colocation, and managed services to mid-market customers. Directly comparable business model to Circle IT in the UK managed IT services segment.
- Trustmarque: UK IT services and solutions provider delivering managed services, cloud, and support to mid-market and enterprise customers. Closely comparable to Circle IT in offering IT support and managed services to UK businesses.
- XMA: UK IT solutions and services provider covering hardware, software, and managed services for public sector and commercial clients. Comparable to Circle IT's UK IT support focus.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat2 records
Key risks5 records
Key highlights5 records
Customer concentration
Circle IT social profiles
Digital presenceCircle IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Circle IT leadership team
Management profileNumber of profiles
Profiles2 records
Circle IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Circle IT M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Circle IT
What does Circle IT do?
Circle IT provides IT support and services to businesses ranging from SMEs to large multi-site organisations. The firm delivers outsourced IT operations, infrastructure support, and related technical services to UK-based commercial clients. Its offering is structured around ongoing managed service engagements rather than product sales.
When was Circle IT founded?
Circle IT was founded in 2002. It employs 11 to 50 people.
Where is Circle IT based?
Circle IT is headquartered in Cardiff, United Kingdom, in the Europe region.
Who are Circle IT's main competitors?
Broad incumbents on record are Softcat, Daisy Corporate Services, Bytes Technology Partner and Claranet. Iomart is listed as a regional player. Direct peers are ANS Group, Six Degrees Group, Redcentric, Trustmarque and XMA.
Does Circle IT have an API?
No public API is recorded for Circle IT.
What industry is Circle IT in?
Circle IT's product category is IT Support Services. Its primary akta.pro industry code is BPAEAMAF, Service Desk & ITSM Outsourcing, with a secondary code of BPAAAAAI, Technical Support & Helpdesk Contact Centers. Its NAICS code is 541 and its SIC code is 7370.