What CISTEC does

CISTEC AG is a privately held Swiss healthcare-IT vendor headquartered in Zurich that develops and operates KISIM, a comprehensive clinical information system (KIS) deployed across Swiss hospitals. Founded in 2002 as a spin-off from University Hospital Zurich — where the underlying KISIM code base had been developed since 1995 — the company serves the full spectrum of Swiss acute-care providers, from regional and cantonal hospitals to university hospitals, psychiatric clinics, rehabilitation facilities, and pediatric centers, including named customers such as Universitätsspital Zürich, Kantonsspital Aarau, Solothurner Spitäler, Spital Thurgau, HOCH Health Ostschweiz, Kantonsspital Baden, Lindenhofgruppe, Universitätsklinik Balgrist, and Hôpital fribourgeois. The product is built 100% in Switzerland on a Java / Spring / WildFly / JPA / Oracle SQL stack and adheres to openEHR and FHIR interoperability standards.

The KISIM platform is modular, with a core suite — KISIM Kurve (interdisciplinary treatment hub), Medication, Disposition (multi-resource scheduling), Reporting, and a low-code Workflow Engine based on BPMN/DMN/CMMN — augmented by KISIM PDMS (ICU/anesthesia), KISIM Mobile (iOS/Android), KISIM Teamboard (touch collaboration), KISIM Patient (portal), plus add-ons for bed capacity, patient call, and eMediplan (over 20,000 electronic medication plans generated monthly). Domain depth is delivered through physician- and nurse-led product teams and through Swiss-specific regulatory alignment: ISO 13485:2016 medical-device quality certification, native support for TARMED/CHOP/ICD-10/LEP coding catalogs, and adaptation to the Swiss Electronic Patient Dossier (EPD) framework.

Commercial model is B2B enterprise software sold on annual module-based subscriptions (pricing not publicly disclosed), supplemented by implementation, training, and support services. Distribution runs through a direct enterprise sales team of Key Account Managers across Switzerland, with go-to-market supported by trade shows (IFAS, DMEA), customer events (Kundentagungen), and partner integrations (44ai for AI documentation, trifact for bedside terminals, medi-lan for ICU MedTech). Customer count stood at 26 in 2021 and grew by 13 net new accounts across 2024-2025; headcount has expanded from 140 employees in 2021 to approximately 300 in April 2026. The company recently entered French-speaking Switzerland with Hôpital fribourgeois and has begun deploying AI-driven ambient documentation (Haidy by 44ai) and generative report pilots (HOCH AI Projects, 2026).

Name

CISTEC

Legal name

CISTEC AG

Website

https://cistec.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

51–100 employees

Short description

CISTEC AG is a privately held Swiss healthcare-IT vendor that develops and operates KISIM, a modular clinical information system deployed across 26+ Swiss hospitals, psychiatric clinics, rehabilitation, and pediatric facilities. The company sells module-based enterprise subscriptions with implementation services, primarily to public and private acute-care hospitals in German- and French-speaking Switzerland.

Ownership category

akta.pro rank

Headquarters

HQ city

Zürich

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. KISIM Software Licensing: Annual software licensing fees for the KISIM clinical information system and its modules (Curve, Medication, Workflows, PDMS, Mobile, Teamboard, Patient Portal). Sold to Swiss hospitals and healthcare facilities as enterprise subscriptions with module-based pricing.
2. Implementation Services: Professional services for KISIM implementation, customization, data migration, and system integration with hospital infrastructure. Includes project management, configuration, testing, and go-live support.
3. Training and Support Services: Customer training programs and ongoing technical support services for KISIM users. Part of the overall customer relationship model.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels6 records

Core offering

CISTEC develops, operates, and licenses KISIM, a comprehensive clinical information system (KIS) built 100% in Switzerland for Swiss hospitals. The platform covers electronic medical records, medication management, interdisciplinary treatment workflows, scheduling/disposition, reporting, intensive care documentation (PDMS), mobile access, and patient portals, and is sold as a modular enterprise software suite with annual licensing plus implementation and support services to hospitals and healthcare facilities.

Product overview

CISTEC offers KISIM, a unified clinical information system (KIS) developed 100% in Switzerland for Swiss hospitals. The platform operates on a modular architecture with the core KISIM system as the foundation, supplemented by specialized modules: KISIM Mobile (cross-platform mobile app), KISIM PDMS (patient data management for ICU/anesthesia), KISIM Teamboard (touch collaboration board), and KISIM Patient (patient portal web app). Core features embedded in the platform include the Curve (interdisciplinary treatment hub), Medication module, Disposition (scheduling/planning), Reporting, and Workflow Engine for process automation. Additional offerings include the Bed Capacity Tool, Patient Call System, and eMediplan for medication safety. The platform supports open standards including openEHR and FHIR for interoperability.

Differentiator

Problem solved

Functional benefit

Brands

• KISIM: The core clinical information system (KIS) developed and operated by CISTEC. It supports the daily work of physicians, nursing staff, and specialists in Swiss hospitals. KISIM is 100% developed in Switzerland for Switzerland.
• KISIM PDMS
• KISIM Mobile
• KISIM Teamboard
• KISIM Patient
• KISIM Automation / Workflow Engine

Products and services

• KISIM Comprehensive clinical information system (KIS) developed 100% in Switzerland for Swiss hospitals, supporting physicians, nursing staff, and specialists in daily clinical workflows with centralized data storage and cross-location information access.
• KISIM Mobile Cross-platform mobile application for iOS and Android (tablet and phone) providing profession-specific functions for clinical staff to access patient data, document information, and use integrated scanning and photo features.
• KISIM PDMS Patient Data Management System module seamlessly integrated with KISIM Curve, providing specialized functionality for intensive care units (ICU) and anesthesia with organ-specific views, device data integration, and one-click documentation tools.
• KISIM Teamboard Touch-optimized wide-screen collaboration board that digitizes analog department organization boards, featuring real-time patient data visualization, shift planning, Lean management modules, and PEP integration.
• KISIM Patient Integrated patient portal available as web application that accompanies patients before, during, and after hospital stays, supporting administrative and medical processes including online check-in, appointment booking, eMediplan delivery, and digital communication.
• KISIM Workflow Engine Process automation engine enabling digitization and automation of hospital workflows using Low Code modeling languages BPMN, DMN, and CMMN, with interactive dashboards for visualization and configurable interfaces for system connectivity.
• Bettenkapazitäten-Tool (Bed Capacity Tool) Real-time tool providing overview of occupied, blocked, and free beds, creating transparency and accelerating workflows for optimal bed planning and quick bed searches.
• Patientenaufruf-System (Patient Call System) Integrated digital patient call system that becomes part of a seamless digital workflow within KISIM, designed for efficiency and effectiveness in daily hospital operations.
• eMediplan Electronic medication plan module that generates over 20,000 eMediplans monthly through KISIM, enhancing medication safety in Swiss healthcare; functionality being expanded toward potential legal mandate.

Quantifiable outcome

• Over 20,000 eMediplans created monthly in KISIM
• +2 more outcomes

Named customers34 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability6 records

Feature13 records

Partnerships

Two partnerships are on record, tiered core.

• 44ai (Haidy)coreTechnology or IntegrationAI documentation partnership where Haidy by 44ai is integrated into KISIM. AI-supported documentation captures relevant content during consultations, allowing physicians to focus on patient conversations. Manual note-taking and dictation are replaced by automated documentation.
• trifactcoreTechnology or IntegrationPartnership for bedside terminal app 'triApp' integration with KISIM. The triApp and KISIM complement each other optimally. Joint customer events are held to showcase integration benefits and new developments.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Epic Systems: Largest US-headquartered EHR vendor, directly comparable because it just displaced CISTEC at the Universitätsspital Zürich with a 95M CHF award — bringing enterprise-grade clinical information systems into the Swiss market where CISTEC has historically been entrenched.
• Nexus AG: German healthcare IT vendor focused on hospital and diagnostic information systems, particularly in radiology and pathology; comparable product architecture and European hospital target market to CISTEC's KISIM suite.
• i-SOLUTIONS Health: German-speaking healthcare IT specialist providing hospital and laboratory information systems used by radiology and acute-care providers; comparable niche focus and clinical workflow orientation relative to CISTEC.
• Dedalus: European healthcare IT vendor with a strong presence in German-speaking countries (DACH), providing clinical information systems, hospital information systems and diagnostic solutions that directly compete with CISTEC's KISIM in the same hospital IT niche.
• CompuGroup Medical (Meierhofer): German healthcare IT group operating the Meierhofer hospital information system, a direct functional competitor to KISIM in DACH; comparable in module breadth (clinical, medication, scheduling) and target customer profile (acute hospitals).

Broad incumbents

• Oracle Health (formerly Cerner): Global EHR and healthcare IT incumbent with a broad portfolio including clinical, revenue cycle and population health offerings; competes for large Swiss hospital contracts alongside CISTEC and represents a credible alternative at the multi-specialty, multi-site end of the market.
• T-Systems (Deutsche Telekom Healthcare): Large European IT services and infrastructure provider active in eHealth/EHR deployments across DACH; competes with CISTEC for hospital-wide clinical system contracts, including in Swiss-franchised environments.
• Agfa HealthCare: Broader healthcare IT and imaging vendor with hospital information system offerings across Europe; overlapping customer base in radiology and clinical imaging, where CISTEC also integrates with PACS/RIS/LIS.

Regional players

• MEDATA (Swiss outpatient/EMR vendor): Switzerland-based provider of medical practice and ambulatory software used by smaller hospitals and group practices; comparable Swiss-only footprint and serves as a regional alternative within the broader Swiss clinical IT market.

Others

• MEDISTORE / HEITIO (Swiss EPD portal providers): Swiss Post and Swisscom act as certified EPR/EPD platform providers and partners of CISTEC; while not direct rivals on KIS, they are adjacent ecosystem participants with regulatory-defined roles in the Swiss healthcare IT stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cistecag
• Facebookfacebook.com/cistec
• LinkedInlinkedin.com/company/cistec-ag

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CISTEC