Trapped
Trapped is a Canadian premium escape room operator founded in 2014, running approximately 25 themed venues across six provinces with planned US expansion. It sells 60- to 90-minute immersive puzzle experiences to consumer groups and corporate team-building clients through ticketed admissions, memberships, events, and franchising.
- Company typePrivate
- Founded2014
- HeadquartersMarkham, Canada
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What Trapped does
Trapped (legal name TRAPPED Escape Rooms) is a privately held Canadian operator of premium immersive escape room experiences, incorporated and headquartered in Markham, Ontario, and founded in 2014. Its core product is a portfolio of approximately 18 themed escape rooms — ranging from historical settings (Jack the Ripper, Hotel Dystopia, Medieval Prison) to sci-fi (Room 057, Extraterrestrial Museum, Century After Apollo) to horror (7734 Hound Lane, Scarlet's Whisper) — built on interactive electronic/mechanical puzzle systems, narrative-driven set design, and Game Master staffing that provides atmospheric guidance and on-demand hints during play. Each experience is sold as a private 60- or 90-minute booking for 2-10 players.
The company monetizes through several streams: per-person admission tickets (priced $25-$47 per person depending on theme, location, and time), corporate team-building packages with structured debriefs, birthday and special-event packages (including free birthday admission), a recurring membership program, and franchise fees from independent operators running Trapped-branded venues. Distribution is direct-to-consumer via 25 corporate and franchise locations across six Canadian provinces (BC, AB, MB, ON, QC and referenced SK), an online booking engine at trapped.com, and per-location phone reservations, with planned entry into Los Angeles and Orlando as the first US markets.
Customer segments are predominantly consumer entertainment (families, friends, couples) and corporate/enterprise team-building clients. Customer evidence in the source data is entirely anonymous Google reviews (20,418 reviews, 4.8-star average) plus listed SMB referrals, with no named enterprise logos or contracted-anchor customers. No funding rounds, institutional investors, or M&A activity are disclosed; ownership is described as privately held without public investment records.
Trapped firmographics
Firmographics- Name
- Trapped
- Legal name
- TRAPPED Escape Rooms
- Website
- https://trapped.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Trapped is a Canadian premium escape room operator founded in 2014, running approximately 25 themed venues across six provinces with planned US expansion. It sells 60- to 90-minute immersive puzzle experiences to consumer groups and corporate team-building clients through ticketed admissions, memberships, events, and franchising.
- Ownership category
- akta.pro rank
Trapped industry classification
Industry- Product category
- Escape Room Entertainment
- NAICS
- Amusement Arcades (71312), Amusement Parks and Arcades (7131)
- SIC
- Services-Miscellaneous Amusement & Recreation (7990), Services-Amusement & Recreation Services (7900)
- akta.pro primary industry
- Escape Room Games & Mystery Puzzle Boxes Retail (CRALALAM)
- akta.pro secondary industry
- Coin-Operated Entertainment (Pinball, Crane/Claw, Jukebox, Darts/Billiards) (MPAEAJAF)
Keywords
Where Trapped is headquartered
LocationHeadquarters
- HQ city
- Markham
- HQ country
- Canada
- HQ region
- North America
Offices25 records
Markets served
Trapped business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Escape Room Admission: One-time admission fees per person for escape room experiences. Pricing varies by location and day/time, ranging from $25-$47 per person depending on the room and location.
- Corporate Events & Team Building: Private event bookings for corporate team building, with custom options and debriefing sessions tailored to team development objectives.
- Birthday Party Packages: Special event packages for birthday celebrations including free admission on birthday (valid day plus 2 days before/after).
- Franchise Revenue: Franchise fees from independent operators running Trapped branded escape room locations.
- Membership Program: Recurring membership program offering benefits to repeat customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | General Admission - Montreal South/Gatineau |
| Unit Pricing | Pay-as-you-go | General Admission - Vaughan |
| Unit Pricing | Pay-as-you-go | General Admission - Surrey |
| Unit Pricing | Pay-as-you-go | Premium Experience - Extraterrestrial Museum (Newmarket) |
| Unit Pricing | Pay-as-you-go | Premium Experience - Extraterrestrial Museum (Niagara Falls) |
| Unit Pricing | Pay-as-you-go | General Admission - Niagara Falls |
| Unit Pricing | Pay-as-you-go | General Admission - Oshawa |
| Unit Pricing | Pay-as-you-go | General Admission - Windsor |
| Unit Pricing | Pay-as-you-go | General Pricing Range |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Trapped product offering
Product offeringCore offering
Trapped operates physical escape room venues where groups of 2-10 players pay per-person admission fees to enter themed, narrative-driven puzzle rooms lasting 60-90 minutes, guided by on-site Game Masters. The company sells standard game admission, corporate team-building packages, birthday party bookings, a recurring membership loyalty program, and a franchise program for new branded locations.
Product overview
Trapped is a premium escape room chain offering immersive, story-driven puzzle experiences across 25+ locations primarily in Canada. The core offering consists of 18 distinct escape room themes with varying difficulty ratings (PG and 14A), player capacities (2-10), and durations (60-90 minutes). Themes range from historical mysteries (Jack the Ripper, Medieval Prison) to sci-fi adventures (Room 057, Extraterrestrial Museum) to horror experiences (7734 Hound Lane, Scarlet's Whisper). The company also provides complementary services including corporate team building with debriefing sessions, birthday party packages with free birthday entry, a membership/loyalty program, and a franchise opportunity for new locations. The portfolio includes premium multi-room experiences, standard 60-minute escapes, and extended 90-minute adventures, with pricing varying by location and day of week.
Differentiator
Problem solved
Functional benefit
Products and services
- Room 057 A sci-fi escape room set in 2036 where players investigate a blurry memory of being trapped in an abandoned hospital on a remote island, exploring themes of memory loss and psychological mystery. Targeted at general consumers and groups seeking immersive entertainment.
- Hotel Dystopia A historical fiction escape room set in 1938 London where players investigate secrets in a mysterious hotel before WWII, as a journalist uncovering information that could alter history.
- Century After Apollo A space exploration themed escape room continuing the narrative of the Apollo missions.
- Extraterrestrial Museum A sci-fi escape room where players investigate a mysterious museum in Roswell, New Mexico dedicated to extraterrestrial theories, searching for a missing uncle and uncovering hidden secrets. Premium 90-minute experience priced at $45-$47 per person.
- The Noir A noir and mystery-themed escape room experience.
- Below The Sphinx An Egyptian-themed escape room where players discover hidden chambers beneath the Great Sphinx of Gizeh, uncovering the mythical Archives Hall and facing the pharaoh's curse.
- Death Note An anime-inspired mystery escape room where players infiltrate Light Yagami's room as FBI agents investigating the Kira serial killings, discovering the secrets of the Death Note.
- The 13th Exit A mysterious mansion-themed escape room with moving rooms and cryptic puzzles where players navigate through a reality-defying adventure to find the thirteenth exit.
- Jack the Ripper A historical horror escape room set in 1888 London where players investigate the unsolved Jack the Ripper murders as homicide detectives.
- Corporate Team Building Events Corporate event packages including team building escape room experiences with debriefing sessions that highlight team dynamics and can be tailored to specific development goals. Targeted at companies and organizations seeking team building activities.
- Birthday Party Packages Birthday celebration packages at escape room venues, with free entry offered for the birthday person on their birthday week (valid on birthday plus 2 days before/after).
- Membership Program A loyalty membership program offering exclusive benefits for repeat customers on a recurring basis.
- Franchise Program A franchise opportunity program for entrepreneurs and business owners to open Trapped-branded escape room locations, with established branding and proven business model support.
Quantifiable outcome
- Approximately 17% overall escape success rate
- +2 more outcomes
Companies that use Trapped
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles3 records
Trapped technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Trapped partnerships and signals
Strategic signalScale indicators10 records
Recent moves6 records
Expansion highlights6 records
Trapped competitors and assessment
Company assessmentDirect peers
- The Escape Game: US-based premium escape room chain with multiple locations and corporate team-building offerings; directly comparable to Trapped in business model, premium positioning, and target customers.
- Escape Hunt: UK-origin global escape room franchise with locations across multiple countries; comparable to Trapped through franchise model, immersive themes, and corporate/special occasion targeting.
- Breakout Games: US escape room operator with multiple locations offering immersive themed experiences, team building, and birthday events; operates in the same premium-escape-room category as Trapped.
- Escapology: Global escape room franchise with locations in the US and internationally, offering themed rooms, private bookings, and corporate events; directly comparable franchise-driven model.
- 60out Escape Rooms: Los Angeles-based premium escape room operator with multiple themed rooms and corporate team-building focus; comparable in premium positioning and US West Coast market overlap with Trapped's LA expansion plans.
- Red Door Escape Room: Multi-location US escape room chain with themed rooms and corporate/private events; comparable scale and product offering to Trapped.
- All in Adventures: Franchise-based escape room and adventure game operator in the US with themed rooms and party/event bookings; closely mirrors Trapped's franchise model and SMB/consumer targeting.
- Exitus Corporation: US escape room franchise operating themed rooms and team-building experiences across multiple states; similar franchise-driven model and immersive theme portfolio to Trapped.
Regional players
- Mystery Room (India): India's largest escape room chain with multiple locations and franchise-style operations; comparable in product and franchise approach but operates in a different geography than Trapped.
Emerging players
- Activate Games: Tech-forward active gaming and immersive entertainment chain expanding across North America; overlapping customer base (groups, birthdays, corporate) with Trapped but focused on physical active gaming rather than narrative puzzles.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Trapped social profiles
Digital presenceTrapped compliance and trust
Trust signalCompliance1 record
Trapped financial estimates
Financial estimateRevenue estimate
Valuation estimate
Trapped leadership team
Management profileNumber of profiles
Trapped funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Trapped M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Trapped
What does Trapped do?
Trapped operates physical escape room venues where groups of 2-10 players pay per-person admission fees to enter themed, narrative-driven puzzle rooms lasting 60-90 minutes, guided by on-site Game Masters. The company sells standard game admission, corporate team-building packages, birthday party bookings, a recurring membership loyalty program, and a franchise program for new branded locations.
Is Trapped a public or private company?
Trapped is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Trapped founded?
Trapped was founded in 2014. It employs 51 to 100 people.
Where is Trapped based?
Trapped is headquartered in Markham, Canada, in the North America region.
How does Trapped make money?
Five revenue lines are on record. Escape Room Admission is the primary driver. The others are corporate Events & Team Building, birthday Party Packages, franchise Revenue and membership Program.
Who are Trapped's main competitors?
Direct peers on record are The Escape Game, Escape Hunt, Breakout Games, Escapology, 60out Escape Rooms, Red Door Escape Room, All in Adventures and Exitus Corporation. Mystery Room (India) is listed as a regional player. Activate Games is listed as an emerging player.
Does Trapped have an API?
No public API is recorded for Trapped.
What industry is Trapped in?
Trapped's product category is Escape Room Entertainment. Its primary akta.pro industry code is CRALALAM, Escape Room Games & Mystery Puzzle Boxes Retail, with a secondary code of MPAEAJAF, Coin-Operated Entertainment (Pinball, Crane/Claw, Jukebox, Darts/Billiards). Its NAICS code is 71312 and its SIC code is 7990.