Videolink
- Company typePrivate
- Founded1992
- HeadquartersWest Newton, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Videolink does
Videolink, doing business as AVI-SPL, is a Boston-area enterprise broadcast and AV integration provider founded in 1992 and headquartered in West Newton, Massachusetts. The company designs, engineers, and produces live and recorded video communications for enterprise customers, with its Enterprise Broadcast product supporting all-hands meetings, town halls, customer presentations, shareholder meetings, on-demand training, and marketing videos. Its underlying technology combines AV and IT infrastructure with modern broadcast solutions, utilizing existing IP networks for simplified streaming and broadcast-quality equipment for high production values. Proprietary software includes AVI-SPL Symphony for monitoring and managing AV and unified communications environments, alongside sub-brands XTG Experience Technology and Collaboration as a Service.
The business operates across four primary revenue streams: professional services (design, engineering, and production), AV integration services, managed services (ongoing monitoring and maintenance), and product/hardware sales through a dedicated e-commerce shop. Go-to-market combines direct enterprise field sales with a partner ecosystem of ten tier-1 technology providers — Cisco, Microsoft, Zoom, Google Meet, Crestron, Logitech, HP Poly, Q-SYS, Sennheiser, and Neat — enabling multi-vendor interoperability. The company serves eight vertical segments including Commercial Real Estate, Financial Services, Higher Education, Manufacturing, Federal Government, Healthcare, Hospitality, and Legal, with named customers including the City of North Battleford and Tampa International Airport.
Videolink/AVI-SPL maintains 14 regional offices across the United States, United Kingdom, Canada, Mexico, Germany, Ireland, India, UAE, Spain, Peru, Colombia, Chile, and Argentina, supporting multi-region enterprise deployment and support. Leadership includes Rich Silton as President and CEO and Kevin McCarthy as Vice President of Production. A significant data conflict exists between firmographic records reporting 1–10 employees and the operational scale described in the company's own materials (14 global offices, enterprise sales motion, multi-vertical coverage), which complicates precise sizing. No revenue, funding, or ownership data is disclosed in the input.
Videolink firmographics
Firmographics- Name
- Videolink
- Website
- https://videolinktv.com
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Videolink industry classification
Industry- Product category
- Enterprise Broadcast and AV Integration Services
- NAICS
- Other Motion Picture and Video Industries (512199), Broadcasting and Content Providers (516)
- SIC
- Services-Motion Picture & Video Tape Production (7812), Services-Allied To Motion Picture Production (7819), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Hybrid/Virtual Meetings Production & AV Services (THACAFAM)
- akta.pro secondary industries
- AV/Collaboration & Unified Communications Support (VoIP, Video, UCaaS) (BPAAACAJ), Video Conferencing & Meetings (HDAIAHAI), Classroom AV Systems Integration (Projectors, Displays, Sound, Control) (EDAEAHAC), Audio-Visual Equipment Rentals (Sound, Projection, Screens) (HSACAFAF)
Keywords
Where Videolink is headquartered
LocationHeadquarters
- HQ city
- West Newton
- HQ country
- United States
- HQ region
- North America
Offices13 records
Markets served
Videolink business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Enterprise Broadcast Solutions: Broadcast and streaming solutions including professional services for design, engineering, and production of live and recorded video content for enterprise communications.
- AV Integration Services: Integration of AV technology and broadcast quality equipment for enterprise environments.
- Managed Services: Ongoing management and support of communications ecosystems including monitoring and maintenance.
- Product Sales: Hardware and equipment sales through AVI-SPL shop including collaboration devices from partners like Logitech.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Quote-based enterprise solutions |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Videolink product offering
Product offeringCore offering
Videolink provides enterprise broadcast and AV integration services that combine AV and IT infrastructure with modern broadcast workflows, enabling organizations to produce, manage, and stream live and recorded video for all-hands meetings, town halls, training, customer presentations, and digital signage. Its offering includes professional design, engineering, and production services, the proprietary AVI-SPL Symphony monitoring software, and managed/collaboration services delivered through a global partner ecosystem.
Product overview
AVI-SPL (Videolink) offers a comprehensive portfolio of AV integration, unified communications, experience technology, and workplace management solutions. The core offerings include AVI-SPL Symphony for monitoring and management, Enterprise Broadcast for live/recorded video distribution, XTG Experience Technology, AV Integration services, Managed Services, Video Production, Professional Services, Support and Maintenance, Global Deployment, and Collaboration as a Service. These products work together to deliver end-to-end audio-visual and collaboration solutions for enterprise environments.
Differentiator
Problem solved
Functional benefit
Brands
- AVI-SPL Symphony: Software to monitor and manage AV and UC environments.
- XTG Experience Technology
- Collaboration as a Service
Products and services
- Enterprise Broadcast
- AVI-SPL Symphony
- Collaboration as a Service
- Professional Services (Design, Engineering, Production)
- Managed Services
- AV Integration Services
Quantifiable outcome
- Connect distributed workforces in real time through broadcast all-hands meetings
- +1 more outcomes
Companies that use Videolink
Customer profileNamed customers2 records
Segments5 records
Ideal customer profiles2 records
Videolink technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Videolink partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core.
- CiscocoreTechnology partnership for unified communications and collaboration solutions including Cisco Webex integration in the Enterprise Broadcast offering.
- MicrosoftcoreTechnology partnership providing Microsoft collaboration solutions integration for enterprise communications.
- ZoomcoreTechnology partnership for Zoom video collaboration platform integration in Enterprise Broadcast solutions.
- Google MeetcoreTechnology partnership for Google Meet integration in unified communications and broadcast solutions.
- CrestroncoreTechnology partnership for Crestron AV control and collaboration solutions in enterprise environments.
- LogitechcoreTechnology partnership including product sales through AVI-SPL shop for Logitech collaboration devices including cameras and meeting room solutions.
- HP PolycoreTechnology partnership for HP Poly audio and video collaboration solutions.
- Q-SYScoreTechnology partnership for Q-SYS audio, video, and control platform integration.
- SennheisercoreTechnology partnership for Sennheiser professional audio solutions in enterprise communications.
Scale indicators1 record
Recent moves6 records
Expansion highlights6 records
Videolink competitors and assessment
Company assessmentDirect peers
- Diversified: Large global AV integration and collaboration services firm that competes head-to-head with Videolink/AVI-SPL for enterprise broadcast, UC, and managed services contracts across multiple verticals.
- Kinly: International AV/UC integrator and managed services provider with offices in Europe, the Americas, and Asia — directly comparable to Videolink's global deployment model and enterprise broadcast offering.
- HB Communications: US-based AV integration and unified communications provider serving enterprise, government, and education customers with design, installation, and managed services.
- IVCi: AV/UC integrator and managed services company competing for enterprise video collaboration, conference room, and broadcast deployments similar to Videolink's core work.
- Whitlock: AV collaboration and broadcast integration firm with US presence delivering enterprise video, UC, and digital media solutions — overlapping customer base and solution set with Videolink.
Broad incumbents
- Crestron Electronics: Major AV control and collaboration hardware/software vendor; competes as a broader incumbent offering end-to-end AV platforms that can substitute for parts of Videolink's integration scope.
- Extron Electronics: Established AV signal processing, switching, and control manufacturer whose products underpin enterprise AV installations — comparable ecosystem participant with overlapping enterprise customers.
- Logitech: Leading collaboration device vendor (cameras, room kits) sold through Videolink's own shop; broader incumbent whose expanding software/services portfolio increasingly competes with integrators.
- Poly (HP): Enterprise audio/video collaboration endpoint vendor and core Videolink partner; as part of HP, offers broader portfolio that can compress integrator margins and pull customers toward direct procurement.
Regional players
- Atea: Nordic-headquartered IT infrastructure and AV/UC integrator with strong regional presence; comparable business model for enterprise collaboration deployments though primarily serving Northern European markets.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Videolink social profiles
Digital presenceVideolink financial estimates
Financial estimateRevenue estimate
Valuation estimate
Videolink leadership team
Management profileNumber of profiles
Profiles2 records
Videolink funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Videolink M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Videolink
What does Videolink do?
Videolink provides enterprise broadcast and AV integration services that combine AV and IT infrastructure with modern broadcast workflows, enabling organizations to produce, manage, and stream live and recorded video for all-hands meetings, town halls, training, customer presentations, and digital signage. Its offering includes professional design, engineering, and production services, the proprietary AVI-SPL Symphony monitoring software, and managed/collaboration services delivered through a global partner ecosystem.
Is Videolink a public or private company?
Videolink is a private company. It is classified as unknown and is currently operating.
When was Videolink founded?
Videolink was founded in 1992. It employs 1 to 10 people.
Where is Videolink based?
Videolink is headquartered in West Newton, United States, in the North America region.
How does Videolink make money?
Four revenue lines are on record. Enterprise Broadcast Solutions are the primary driver. The others are AV Integration Services, managed Services and product Sales.
Who are Videolink's main competitors?
Direct peers on record are Diversified, Kinly, HB Communications, IVCi and Whitlock. Broad incumbents are Crestron Electronics, Extron Electronics, Logitech and Poly (HP). Atea is listed as a regional player.
Does Videolink have an API?
No public API is recorded for Videolink.
What industry is Videolink in?
Videolink's product category is Enterprise Broadcast and AV Integration Services. Its primary akta.pro industry code is THACAFAM, Hybrid/Virtual Meetings Production & AV Services, with a secondary code of BPAAACAJ, AV/Collaboration & Unified Communications Support (VoIP, Video, UCaaS). Its NAICS code is 512199 and its SIC code is 7812.