ClaimTouch
- Company typePrivate
- Founded2023
- HeadquartersNew York, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
ClaimTouch firmographics
Firmographics- Name
- ClaimTouch
- Legal name
- ClaimTouch Analytics, Inc.
- Website
- https://claimtouch.com
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
ClaimTouch industry classification
Industry- Product category
- Insurance Claims Software
- NAICS
- Claims Adjusting (524291)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Claims Management & Digital FNOL Platforms (FSAGAGAC)
- akta.pro secondary industries
- Insurance Claims Intake & FNOL Support (BPAAAFAA), Business Interruption & Insurance Claim Valuation (FSAEAHAM)
Keywords
Where ClaimTouch is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
ClaimTouch business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure
Revenue model
- SaaS Platform Subscription: ClaimTouch operates as a B2B SaaS company providing insurance carriers access to its AI-native personal property claims platform. The platform is integrated into carrier claims management systems, suggesting a subscription or per-claim pricing model based on platform access and usage.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
ClaimTouch product offering
Product offeringCore offering
ClaimTouch provides an AI-native SaaS platform that automates end-to-end processing of personal property (contents) insurance claims for property and casualty carriers. The platform handles claim intake (FNOL), inventory creation, automated pricing with RCV/ACV and depreciation calculations, fraud detection via behavioral data, and settlement letter generation. It also delivers predictive analytics across claims, underwriting, risk, and actuarial functions for insurance carriers.
Product overview
ClaimTouch is an AI-native insurtech providing a unified Personal Property Platform with modular solutions for end-to-end property insurance claims processing. The platform consists of a core Personal Property Platform complemented by four integrated solution modules: FNOL (First Notice of Loss) for adaptive claim intake, Contents for inventory/pricing/settlement workflows, Fraud Check for behavioral risk assessment, and Analytics for predictive modeling. The platform eliminates the need for integrations, enabling carriers to go live immediately with configurable business rules.
Differentiator
Problem solved
Functional benefit
Products and services
- Personal Property Platform AI-native end-to-end SaaS platform for personal property claims processing that brings speed, accuracy, and efficiency to content claims workflow from FNOL through inspection, inventory, pricing, and settlement. Designed for P&C insurance carriers.
Quantifiable outcome
- Improved processing time for content claims
- +4 more outcomes
Companies that use ClaimTouch
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles1 record
ClaimTouch technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability9 records
Feature8 records
ClaimTouch partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- OpenlycorePartnership to automate personal property claims valuation. Integration combines ClaimTouch's Personal Property Platform with Openly's claims management system, enabling adjusters to generate detailed contents inventories and estimates through automated, data-driven valuations instead of manual processes. Uses machine learning and large-scale data for real-time valuations. Aims to set a new standard for accurate and efficient claims processing.
- Branch InsurancecorePartnership to implement ClaimTouch's AI-native platform for personal property contents claims processing. Aims to enhance the claims experience for both policyholders and Branch's claims team by leveraging ClaimTouch's analytics, predictive modeling, and automation capabilities. Aligned with shared vision of using data and automation to create a seamless, accurate claims journey.
- Kingstone Insurance CompanycoreAgreement to leverage AI, machine learning, and big data for identifying leakage and optimizing the settlement process for content claims. ClaimTouch's platform enables Kingstone to transform the customer experience for contents claims, increasing accuracy and speed of claim resolution.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
ClaimTouch competitors and assessment
Company assessmentBroad incumbents
- Duck Creek Technologies: Duck Creek provides core insurance software including claims management for P&C carriers. It is a broad incumbent SaaS suite that competes for the same enterprise IT budget as ClaimTouch and could absorb contents-claims functionality into its own roadmap.
- Verisk: Verisk (including its Claims Solutions and Property/casualty analytics businesses) provides industry data, analytics, and fraud-detection services to insurers. It is a broad incumbent particularly relevant to ClaimTouch's analytics and fraud-check modules.
- Mitchell International: Mitchell is an established provider of claims management, estimating, and workflow solutions to P&C insurers. Its Property and Casualty Solutions division is the mainstream incumbent that ClaimTouch's AI-native platform is positioned to disrupt or augment.
- CCC Intelligent Solutions: CCC Intelligent Solutions offers claims and insurance workflows primarily for auto, but is expanding into property. It is a relevant incumbent comparable in providing AI-augmented claims automation to large carrier customers.
- Guidewire Software: Guidewire is the dominant core-systems vendor for P&C insurers, including the ClaimCenter claims platform. It competes broadly in claims management and sets the integration backdrop against which ClaimTouch positions as a best-of-breed layer.
- Hyland Software: Hyland's OnBase platform supports insurance claims content management and workflow, including for P&C personal-lines carriers. It serves an adjacent enterprise-content role to ClaimTouch's collaborative platform layer.
Emerging players
- Roots Automation: Roots Automation provides AI-powered digital workers for insurance operations including claims intake and processing. It overlaps with ClaimTouch's FNOL and automated claims processing capabilities on the insurance carrier buyer side.
- Lemonade: Lemonade is an AI-native D2C insurance carrier with proprietary claims automation (including the AI Jim claims bot) for renters and homeowners. While a carrier rather than a vendor, it competes for the same property insurance claims AI mindshare and could partner or rival ClaimTouch.
Direct peers
- Snapsheet: Snapsheet provides a claims management platform including virtual appraisals, claims-as-a-service, and digital FNOL for P&C insurers. ClaimTouch already lists Snapsheet as a customer/integration partner, and both compete for the same carrier digital-claims budgets.
- Tractable: Tractable applies computer vision and AI to property and auto insurance claims for carriers globally. It is the closest competitor to ClaimTouch in AI-native claims automation, serving many of the same P&C carrier buyers with adjacent workflow modules.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
ClaimTouch social profiles
Digital presenceClaimTouch compliance and trust
Trust signalCompliance1 record
ClaimTouch financial estimates
Financial estimateRevenue estimate
Valuation estimate
ClaimTouch leadership team
Management profileNumber of profiles
Profiles1 record
ClaimTouch funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ClaimTouch M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ClaimTouch
What does ClaimTouch do?
ClaimTouch provides an AI-native SaaS platform that automates end-to-end processing of personal property (contents) insurance claims for property and casualty carriers. The platform handles claim intake (FNOL), inventory creation, automated pricing with RCV/ACV and depreciation calculations, fraud detection via behavioral data, and settlement letter generation. It also delivers predictive analytics across claims, underwriting, risk, and actuarial functions for insurance carriers.
Is ClaimTouch a public or private company?
ClaimTouch is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ClaimTouch founded?
ClaimTouch was founded in 2023. It employs 11 to 50 people.
Where is ClaimTouch based?
ClaimTouch is headquartered in New York, United States, in the North America region.
How does ClaimTouch make money?
One revenue line is on record: saaS Platform Subscription.
Who are ClaimTouch's main competitors?
Broad incumbents on record are Duck Creek Technologies, Verisk, Mitchell International, CCC Intelligent Solutions, Guidewire Software and Hyland Software. Emerging players are Roots Automation and Lemonade. Direct peers are Snapsheet and Tractable.
Does ClaimTouch have an API?
No public API is recorded for ClaimTouch.
What industry is ClaimTouch in?
ClaimTouch's product category is Insurance Claims Software. Its primary akta.pro industry code is FSAGAGAC, Claims Management & Digital FNOL Platforms, with a secondary code of BPAAAFAA, Insurance Claims Intake & FNOL Support. Its NAICS code is 524291 and its SIC code is 7370.