qMenu

What qMenu does

Qmenu Inc. is a US-based private SaaS company founded in 2016 and headquartered in Atlanta, Georgia, that operates a restaurant technology ecosystem targeting independent and mid-market restaurants. The company's core offering is an online ordering platform that charges restaurants a 4% commission on each order subtotal with no setup, monthly, or contractual fees, positioning itself as a low-cost alternative to third-party aggregators such as UberEats, DoorDash, and Grubhub, which typically charge 15-30%. On top of the core ordering product, Qmenu offers a QR dine-in module priced at $0.10 per order, mobile applications for iOS and Android, bundled website design services (free with online ordering or $899.99 standalone), and direct-to-printer cloud printing.

The underlying technology stack is built on Angular, TypeScript, RxJS, and AWS SDK, with payments processed through Stripe and delivery fulfillment integrated via Uber's delivery API. Distribution spans the Apple App Store, Google Play Store, the qmenu360.com consumer portal, and table-side QR codes in partner restaurants. The company claims 14,000+ restaurant partners across the United States with limited international footprint in Canada, Alaska, and Hawaii.

The business model is transaction-based, deriving revenue from a 4% commission on online orders and $0.10 per QR dine-in order, supplemented by occasional website design fees. Customer acquisition is largely product-led via self-serve online signup, content marketing through the company blog, and SEO optimization for restaurant Google listings. The company is founder-controlled (Gary Sui, CEO; Chris Xu, COO) with one disclosed seed funding round in August 2017 and no subsequent institutional capital raises in the available record.

Name

qMenu

Legal name

Qmenu Inc.

Website

https://qmenu360.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

qMenu is a US-based SaaS platform that enables independent and mid-market restaurants to run their own online ordering and QR dine-in operations at a 4% commission, serving 14,000+ restaurants as an alternative to third-party delivery aggregators.

Ownership category

akta.pro rank

Product category

Restaurant Online Ordering Software

NAICS

Restaurants and Other Eating Places (72251)

SIC

Retail-Eating & Drinking Places (5810)

akta.pro primary industry

QR Code & Alternative In-Store Acceptance (QR, APMs) (FSAMADAH)

Keywords

• Restaurant online ordering
• QR dine-in solution
• Restaurant SaaS platform
• Contactless ordering system
• Restaurant technology ecosystem

Headquarters

HQ city

Norcross

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Online Ordering Commission: Qmenu charges 4% commission on each order's subtotal. There is no contract required and no monthly fee for the basic online ordering service. This is the primary revenue stream and positions the company as a low-cost alternative to third-party delivery platforms that charge 15-30% commissions.
2. QR Dine-in Per-Order Fee: $0.10 per order for QR dine-in functionality. No setup fee and no monthly fee. Limited to first 10,000 restaurants for the promotional rate.
3. Website Design: $899.99 one-time fee for website design if restaurant is not using Qmenu online ordering. Free website design for restaurants using Qmenu's online ordering service.
4. Delivery Services Integration: Qmenu connects restaurants with third-party delivery providers (RDPs) for delivery orders. Tips collected are passed through to delivery drivers.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels3 records

Core offering

qMenu provides a SaaS restaurant technology ecosystem that enables independent restaurants to accept online and dine-in orders directly, bypassing third-party delivery aggregators. The platform combines an online ordering system (4% per-order commission), a QR-based contactless dine-in solution ($0.10 per order), cloud printing, and complementary website design services. The company also offers native iOS and Android apps for both customers and restaurant owners.

Product overview

Qmenu is a unified SaaS restaurant technology ecosystem offering online ordering, QR dine-in solutions, and website design. The core Online Ordering Solution (4% commission) integrates with QR Dine-in ($0.10/order), Website Design, and Cloud Printing modules. The platform provides restaurants full control of their online presence rather than relying on third-party aggregators like UberEats or Grubhub.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Ordering Solution SaaS online ordering platform that lets restaurants accept direct orders through their own branded channel, charging 4% per order subtotal with no setup fees, no monthly fees, and no contract. Includes live order status, menu management with photos, and multi-channel order receipt.
• QR Dine-in Contactless dine-in solution using table-specific QR codes that lets guests view the menu, place orders, request refills, and request the check from their smartphone. Includes table management and attendant assignment, priced at $0.10 per order.
• Website Design
• Qmenu Mobile App (iOS and Android) Native mobile apps for iOS and Android that let customers browse restaurants, place orders, and track delivery; and let restaurant owners manage tables and orders. Authenticated by restaurant name with no required sign-up for customers.

Quantifiable outcome

• Restaurants can save 3-8% compared to other food ordering apps due to lower commission rates

Named customers8 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Four partnerships are on record, tiered core.

• Uber (Delivery Integration)coreTechnology or IntegrationQmenu integrates with Uber's delivery infrastructure via the Uber Delivery Integration API. The partnership enables restaurants using Qmenu to access Uber's delivery network. Qmenu agrees to comply with Uber's Responsibility Matrix and RDP Terms & Conditions for delivery services.
• StripecoreTechnology or IntegrationStripe provides PCI-compliant payment processing for Qmenu's transactions. Credit card details are sent directly to Stripe, bypassing Qmenu servers. Stripe returns a secure token for returning customer convenience.
• Apple App StorecoreTechnology or IntegrationQmenu's iOS mobile app is distributed through the Apple App Store, subject to Apple Media Services Terms and Conditions.
• Google Play StorecoreTechnology or IntegrationQmenu's Android mobile app is distributed through the Google Play Store, subject to Google's terms of service.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• ChowNow: Direct competitor offering online ordering for independent restaurants with a commission-based model (around 9-12%), explicitly positioning against UberEats/DoorDash. Closest comparable in customer segment, value proposition, and target market to Qmenu.
• GloriaFood: Free/commission-based online ordering platform for independent restaurants, competing in the same low-cost alternative-to-aggregators niche. Comparable in targeting cost-sensitive SMB restaurants seeking direct ordering without third-party fees.
• Owner.com: Provides restaurant websites with integrated online ordering, targeting independent restaurants. Directly comparable to Qmenu in combining website design + online ordering in a single low-cost offering.
• Bbot: Specializes in QR code-based dine-in and online ordering for restaurants. Direct competitor to Qmenu's QR dine-in module with overlapping functionality for contactless ordering.
• Menuvative: Restaurant online ordering platform targeting small and mid-sized operators. Comparable to Qmenu's core online ordering product with similar transaction-based pricing.

Broad incumbents

• Toast: Full-stack restaurant technology platform (POS, online ordering, payroll, marketing) serving SMB to enterprise restaurants. Overlaps with Qmenu's online ordering and QR dine-in modules but operates with much broader scope and significantly larger scale.
• Square for Restaurants (Block): POS and online ordering solution from Block focused on SMB restaurants. Comparable customer segment and overlapping online ordering capabilities with Qmenu, backed by substantially larger financial resources.
• Olo: Public enterprise restaurant ordering platform serving large chains. Operates in the same online ordering category as Qmenu but at the enterprise end of the market with different economics and much larger scale.
• DoorDash: Third-party delivery aggregator that Qmenu explicitly positions against. While a fundamentally different business model (delivery marketplace vs. direct ordering), DoorDash is the primary incumbent Qmenu's value proposition attacks.
• Tock (American Express): Reservation and ordering platform acquired by American Express, serving restaurants with online ordering and direct-to-consumer capabilities. Adjacent comparable in restaurant direct-ordering category.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/qMenuApp

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about qMenu