Carglass Spain

What Carglass Spain does

Carglass Spain (legal entity Carglass, S.L.U., CIF B-87956751) is the Spanish operating subsidiary of Belron Group SCA and the market-leading specialist in vehicle glass repair and replacement in Spain, founded in 1998 and headquartered in Mollet del Vallès (Barcelona) with an operations facility in Ciempozuelos (Madrid). The company operates more than 200 owned workshops and a fleet of 65+ mobile service units across Spain, executing an estimated 600,000–700,000 windshield repairs and replacements per year. Core services are windshield impact repair (completed in approximately 30 minutes using Belron's proprietary HPX4® resin), full glass replacement for windshields, side windows, and rear windows (90-minute standard turnaround, plus 40 minutes for static ADAS camera recalibration), and an emergency temporary-fix service (€30 IVA included). Technology differentiators include the exclusive HPX4® resin, Belron-shared ADAS recalibration systems, OEM-quality glass from first-tier manufacturers, and a lifetime warranty on replacements backed by a 30-year company guarantee.

The business runs a direct-to-consumer model with deep B2B channel integration: customers book online (license plate entry on carglass.es), via phone, or walk-in, and Carglass handles all paperwork with the customer's insurer. Revenue is generated per service transaction and through sale of aftermarket products (BOSCH wiper blades, Lumar® laminated glass film, anti-rain treatment at €44.95 IVA included, and HELP FLASH emergency lights). The commercial backbone is direct-billing relationships with more than 40 insurance providers, including Mapfre, Allianz, AXA, Generali, Zurich, Mutua Madrileña, Linea Directa, Pelayo, SegurCaixa Adeslas, and many direct/niche carriers. Brand reputation is strong — 4.7/5 from 85,318 customer reviews — supported by Belron-shared technology, training, and standards. The company also serves a professional vehicle sub-segment (vans, trucks, fleets) and operates a customer portal (Mi Carglass) for appointment management.

Name

Carglass Spain

Legal name

Carglass, S.L.U.

Website

https://carglass.es

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Carglass Spain is a vehicle glass repair and replacement specialist operating more than 200 owned workshops and 65+ mobile units across Spain, serving individual car owners, professional fleets, and 40+ insurance companies through its Carglass S.L.U. subsidiary of Belron Group SCA.

Ownership category

akta.pro rank

Product category

Automotive Glass Repair and Replacement Services

NAICS

Automotive Glass Replacement Shops (811122), Automotive Body, Paint, Interior, and Glass Repair (81112)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

Auto Glass Repair & Replacement (TLAKAAAH)

akta.pro secondary industries

Glass Repair & Replacement (Windshield/Auto Glass) (TLAKAEAF), Mobile Glass Repair/Replacement & Temporary Weatherproofing (TLAKAFAL)

Keywords

• Vehicle glass repair
• Windshield replacement
• ADAS camera recalibration
• Automotive glass services
• Insurance glass claims

Headquarters

HQ city

Barcelona

HQ country

Spain

HQ region

Europe

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Glass Repair Services: Windshield and glass repair services completed in approximately 30 minutes, using proprietary resin technology. Revenue generated per service transaction.
2. Glass Replacement Services: Full glass replacement services for windshields, side windows, rear windows, and professional vehicles. Includes 90-minute service time plus 40 minutes for ADAS recalibration when applicable.
3. Insurance Company Partnerships: Direct billing relationships with over 40 insurance companies, handling claims and paperwork for policyholders.
4. Aftermarket Products: Sale of wiper blades (BOSCH), anti-rain treatment, window lamination, and HELP FLASH emergency lights.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Carglass Spain repairs and replaces vehicle glass — windshields, side windows, and rear windows — through more than 200 owned workshops and 65+ mobile service units across Spain. Core jobs (30-minute resin-based repair and 90-minute full replacement) are extended by ADAS camera recalibration after windshield replacement, emergency temporary sealing, window lamination, anti-rain treatment, wiper blade installation, and emergency signaling devices. Carglass handles all paperwork and direct billing with 40+ insurance companies so customers typically pay nothing or only their deductible.

Product overview

Carglass Spain operates as a specialized automotive glass service company with over 200 owned workshops across Spain, offering a unified service platform centered on glass repair and replacement. The core product portfolio comprises Reparación de lunas (glass repair, completing in 30 minutes) and Sustitución de lunas (full glass replacement for all vehicle windows). These are supported by add-on modules including: Sistemas ADAS Recalibración for camera recalibration after windshield replacement, Laminado de lunas for UV-protective window tinting using Lumar film, Escobillas BOSCH for wiper blade sales and installation, and Tratamiento antilluvia for hydrophobic rain repellent treatment. Additional offerings include Servicio Urgente for emergency temporary solutions, Help Flash emergency devices, and specialized services for professional vehicles. The company also provides a customer portal (Mi Carglass) for appointment management. Carglass works with most insurance companies to handle administrative procedures on behalf of clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Reparación de lunas (Vehicle Glass Repair) Windshield and vehicle glass repair service that fixes impacts and minor cracks using proprietary HPX4® resin technology to restore glass resistance, typically completed in approximately 30 minutes. For individual vehicle owners and professional fleets.
• Sustitución de lunas (Vehicle Glass Replacement) Full glass replacement service for all vehicle windows — windshields, side windows, and rear windows — using homologated OEM-quality glass from first-tier manufacturers, with a lifetime warranty. Takes approximately 90 minutes plus up to 40 minutes for ADAS recalibration when applicable.
• Sistemas ADAS - Recalibración Static recalibration of Advanced Driver Assistance Systems cameras mounted on the windshield, performed after windshield replacement. Takes up to 40 minutes and is required to restore correct operation of lane-keep, sign-recognition, and emergency-braking features.
• Servicio Urgente Carglass Emergency temporary solution installing plexi or adhesive film on lateral and rear windows, priced at €30 including VAT, allowing the vehicle to circulate temporarily until permanent replacement. Available when the customer's insurance covers it.
• Laminado de lunas (Window Lamination / Tinting) Window lamination service using Lumar® 3-layer metalized film that blocks UV rays, reduces heat, and cuts glare, applied to rear windows and back glass only.
• Tratamiento antilluvia (Hydrophobic Rain-Repellent Treatment) Hydrophobic rain-repellent treatment applied to the windshield so that water droplets bead and roll off. Lasts 6-8 months depending on vehicle use; priced at €44.95 including VAT.
• Escobillas BOSCH (Wiper Blade Sales and Installation) Sale of BOSCH wiper blades with installation included free of charge when the customer purchases them during a windshield repair or replacement visit. Recommended annual renewal.
• Help Flash (Emergency Signaling Light) HELP FLASH emergency vehicle warning light device sold through Carglass for road safety and breakdown signaling.
• Reparación Vehículos Profesionales Glass repair service specialized for professional and commercial vehicles (vans, trucks, fleets), with multi-vehicle claim handling and mobile service options.
• Sustitución Vehículos Profesionales Full glass replacement service specialized for professional and commercial vehicles (vans, trucks, fleets), with multi-vehicle claim handling and mobile service options.
• Mi Carglass (Online Customer Portal) Online customer portal where Carglass customers can manage appointments, view appointment status, and access vehicle service history.
• Talleres Carglass con servicio para coches Tesla Glass repair and replacement service for Tesla vehicles, launched in 2024 across Carglass workshops in Spain to handle EV-specific windshield and ADAS requirements.

Quantifiable outcome

• Repairs completed in 30 minutes
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

16 partnerships are on record, tiered core, minor and major.

• Belron Group SCAcoreStrategic or Co-development PartnerBelron Group SCA is the parent company of Carglass Spain. Carglass operates under Belron's technology, innovation, and global processes. The company shares Belron's proprietary repair technology, ADAS calibration systems, and operational standards across its worldwide network of workshops.
• BOSCHminorStrategic or Co-development PartnerBOSCH provides wiper blades (escobillas) that Carglass sells and installs in workshops. The partnership includes free installation with any service.
• Lumar®minorOEM/ Whitelabel/ Licensing PartnerLumar® is the brand of metalized window film used for Carglass's laminated glass service. The 3-layer film provides UV protection, heat reduction, and durability.
• HELP FLASHminorStrategic or Co-development PartnerHELP FLASH emergency vehicle light product sold through Carglass product catalog for road safety.
• MapfremajorChannel Partner/ Reseller/ DistributorMajor Spanish insurance company with glass coverage policies. Carglass handles repairs and replacements for Mapfre policyholders with direct billing.
• Allianz, Allianz DirectmajorChannel Partner/ Reseller/ DistributorMajor insurance company partnership for glass coverage claims processing and direct billing.
• AXA, AXA DIRECTOmajorChannel Partner/ Reseller/ DistributorInsurance company partnership for glass coverage claims processing.
• Generali, Generali SAUmajorChannel Partner/ Reseller/ DistributorInsurance company partnership for glass coverage claims processing.
• Zurich, Zurich Klinc, Zurich OrangemajorChannel Partner/ Reseller/ DistributorInsurance company partnership for glass coverage claims processing.
• Mutua Madrileña, Mutua Levante, Mutua SegorbinamajorChannel Partner/ Reseller/ DistributorMutua Madrileña and related mutual insurance companies with glass coverage partnerships.
• Linea DirectamajorChannel Partner/ Reseller/ DistributorDirect insurance company partnership for glass coverage claims processing.
• PelayomajorChannel Partner/ Reseller/ DistributorInsurance company partnership for glass coverage claims processing.
• SegurCaixa AdeslasmajorChannel Partner/ Reseller/ DistributorInsurance company partnership for glass coverage claims processing.
• Reale SegurosmajorChannel Partner/ Reseller/ DistributorInsurance company partnership for glass coverage claims processing.
• Santander MapfremajorChannel Partner/ Reseller/ DistributorBancassurance partnership combining Santander banking customers with Mapfre insurance products.
• 40+ Insurance CompaniesmajorChannel Partner/ Reseller/ DistributorFull list includes: A.M.A., ABANCA Seguros, AIG Europe, Aioi Nissay Dowa Europe, Alkora, AMV Seguros, Balumba Seguros, BBVA Allianz Seguros, BLINK, CASER, Direct Seguros, Divina Pastora Seguros, FIATC, Fidelidade Seguros, Ges Seguros, GES Seguros/AMIC, Génesis, HDI Global, HELVETIA, Ibex Insurance, IMA Ibérica Asistencia, Lagun Aro, Lepanto, Mascarenhas Insurance, MGS Seguros, MMT Seguros, MNA Seguros, Mussap, Occident, OMOCOM FÖRSÄKRINGAR AB, Patria Hispana seguros, Penélope Seguros, Qualitas Auto, Qualitas Auto Classic, Regal Seguros, Sabadell Zurich, Seguro Auto Naranja, Soliss Seguros, Unión Alcoyana Seguros, Verti, WELCOME SEGUROS 2020 S.A.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Speedy Glass: Speedy Glass is the Spanish auto glass repair and replacement brand also operated by Belron Group, Carglass Spain's parent. It directly competes in the same Spanish market with overlapping workshop footprints, insurance partnerships, and service categories, making it Carglass Spain's closest competitor despite shared ownership.
• Glassdrive: Glassdrive is a major Spanish auto glass repair and replacement chain owned by Saint-Gobain. It competes head-to-head with Carglass in workshops, insurance partnerships, and ADAS recalibration services, representing the most significant non-Belron direct competitor in the Spanish market.
• Ralarsa: Ralarsa is one of Spain's largest independent vehicle glass repair and replacement networks, with a broad workshop footprint and insurance partnerships. It directly competes with Carglass Spain on price, convenience, and insurer relationships, making it a strong direct peer despite different ownership structure.
• Autoglass (UK): Autoglass is the UK vehicle glass repair and replacement business also operated by Belron Group. It is a sister company to Carglass Spain under the same parent, with a comparable direct-to-consumer model, insurance partnerships, and ADAS recalibration services, making it highly relevant for cross-market benchmarking.
• Safelite: Safelite is the largest vehicle glass repair and replacement company in the United States, offering a directly comparable business model: owned retail locations, mobile service units, insurance direct billing, and ADAS recalibration. It is the closest international scale analog to Carglass Spain.
• Novus Glass: Novus Glass is an international vehicle glass repair and replacement franchise network operating in multiple countries. It competes with Carglass on core repair and replacement services, particularly through its franchise model and insurance relationships, making it a relevant comparable.
• Glass Doctor: Glass Doctor is a US-based vehicle and building glass repair franchise owned by Neighborly. Its auto glass service line competes directly with Carglass's model (repair, replacement, mobile service, insurance billing), providing a useful franchise-based comparable.

Broad incumbents

• Belron Group: Belron Group SCA is the global parent company of Carglass Spain and the world's largest vehicle glass repair and replacement group, operating multiple brands across 30+ countries. While not a direct competitor to its own subsidiary, it is the broader incumbent whose strategy, technology, and capital allocation directly shape Carglass Spain's positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/CarglassEspana
• Facebookfacebook.com/CARGLASS.ES
• LinkedInlinkedin.com/company/carglass-espana
• Instagraminstagram.com/carglass_es
• TikToktiktok.com/@carglass_es
• Xx.com/CarglassEs

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carglass Spain