Fusion Digital
Fusion Digital is a family-owned, women-owned IT and AV integration services provider based in East Rochester, NY, serving corporate, education, government, retail, and healthcare clients across Western New York with unified technology design, installation, and managed services.
- Company typePrivate
- Founded2003
- HeadquartersEast Rochester, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Fusion Digital does
Fusion Digital is a privately held, family-owned provider of integrated Information Technology and Audio Visual solutions headquartered in East Rochester, New York. Founded in 2003 by Phil Ferranti Jr. and now led by his daughters Alyse and Taylor Ferranti as Co-Presidents, the company delivers a unified IT-plus-AV service offering spanning network infrastructure, cybersecurity, cloud and data center strategies, managed services, video conferencing, digital signage, direct view LED (dvLED) video walls, control systems, alert and mass notification systems, and end-user support. Its technical approach relies on certified integration of third-party OEM platforms — including Samsung, LG, Sharp/NEC, Sony, Cisco, Logitech, Biamp, Extron, Shure, and FrontRow — rather than proprietary technology development. The company employs a horizontal segmentation model that serves corporate, education, government, retail, healthcare, hospitality, entertainment/sports, and places of worship clients, with named deployments for Wegmans, Sheetz, Syracuse University, RIT, Buffalo Bills, Alstom, and multiple New York municipalities.
The business operates a project-based, professional services revenue model in which pricing is determined through consultation-based quoting of scope, bill of materials, and labor, supported by hardware/software resale and multi-year contracts. The go-to-market is direct sales with a consultative, field-based motion, complemented by a state-of-the-art demo space, a content-marketing blog (Fusion Feed), and active social channels. Customer base is concentrated in Western New York — Rochester, Buffalo, and Syracuse — with stated capability across New York State. Notable differentiators include a Certified Women's Business Enterprise designation, Samsung Installation of the Year recognition (2022, Syracuse University), a Sheetz VIP Partner of the Year / Lifetime Achievement Award, and consecutive Great Place to Work certifications (2024, 2025). The company carries no external investors or parent organization and operates without disclosed financials.
Fusion Digital firmographics
Firmographics- Name
- Fusion Digital
- Legal name
- Fusion Digital
- Website
- https://fusiondig.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Fusion Digital is a family-owned, women-owned IT and AV integration services provider based in East Rochester, NY, serving corporate, education, government, retail, and healthcare clients across Western New York with unified technology design, installation, and managed services.
- Ownership category
- akta.pro rank
Fusion Digital industry classification
Industry- Product category
- IT and AV Integration Services
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Digital Workplace & Collaboration Integration (BPAEAAAM)
Keywords
Where Fusion Digital is headquartered
LocationHeadquarters
- HQ city
- East Rochester
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Fusion Digital business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- IT Solutions and Services: Revenue generated from providing Information Technology services including networking, cybersecurity, managed services, help desk support, data center strategies, cloud solutions, hardware procurement, software and licensing, VoIP, consulting, and end-user support. Services include consulting, installation, programming and design, white glove service (computer imaging, asset tagging, and management), ongoing support, and hardware/software procurement.
- Audio Visual Solutions and Services: Revenue from AV services including digital signage, video conferencing and collaboration, large format video walls, interactive flat panels, content management, control systems, alert systems (single-wire technology, school safety solutions, mass notification systems), direct view LED, audio solutions, and end-user support.
- Hardware and Software Sales: Revenue from selling technology hardware and software to clients. Fusion Digital acts as a reseller and procurement partner for technology products from their partner vendors including computers, displays, networking equipment, and commercial AV equipment.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Project-based pricing determined through consultation |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Fusion Digital product offering
Product offeringCore offering
Fusion Digital is a full-service Information Technology and Audio Visual solutions provider offering a unified IT and AV service. The company designs, installs, integrates, and supports technology infrastructure including networking, cybersecurity, cloud, managed services, video conferencing, digital signage, direct view LED displays, control systems, alert systems, and hardware/software procurement for organizations across corporate, education, government, healthcare, retail, hospitality, and entertainment sectors.
Product overview
Fusion Digital is a full-service Information Technology and Audio Visual Solutions provider headquartered in East Rochester, NY, offering a unified solution that combines IT services with AV solutions. The company provides three core service categories: Audio Visual Solutions (covering control systems, alert systems, video conferencing, digital signage, direct view LED displays, audio solutions, and collaboration spaces), Information Technology Services (including networking, cybersecurity, managed services, data center strategies, and help desk support), and Professional Services (encompassing consulting, installation, programming and design, white glove service, ongoing support, and hardware/software procurement). The unified approach integrates AV and IT into cohesive environments for corporate, educational, government, healthcare, retail, hospitality, and entertainment sectors.
Differentiator
Problem solved
Functional benefit
Products and services
- Audio Visual Solutions Comprehensive suite of audio visual services including control systems, alert systems, video conferencing, digital signage, direct view LED, audio solutions, and collaboration spaces for corporate, educational, government, healthcare, retail, hospitality, and entertainment environments.
- Information Technology Services Full-service IT solutions including networking, cybersecurity, managed services, data center strategies, help desk support, cloud solutions, VoIP, and end-user support tailored for organizations seeking to optimize, secure, and modernize their technology infrastructure.
- Professional Services
Quantifiable outcome
- 100% of employees state Fusion Digital is a great place to work (Great Place to Work 2024 & 2025 certification)
- +3 more outcomes
Companies that use Fusion Digital
Customer profileNamed customers15 records
Segments8 records
Ideal customer profiles5 records
Fusion Digital technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature1 record
Fusion Digital partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and minor.
- SamsungcoreTechnology partner providing commercial displays, The Wall MicroLED displays, and interactive displays. Fusion Digital earned Samsung Installation of the Year 2022 for the Syracuse University project.
- LGcoreTechnology partner for commercial displays, dvLED video walls, and commercial television products.
- Sharp/NECcoreKey technology partner for dvLED displays and digital signage solutions. Featured partner for multiple major installations.
- SonycoreTechnology partner providing PTZ cameras, 4K cameras, and commercial displays for video conferencing and digital signage applications.
- CiscocoreTechnology partner for networking equipment, Cisco Meraki wireless solutions, and unified communications.
- LogitechcoreCertified partner for video conferencing solutions including Rally Bar systems, MeetUp, webcams, and Teams room systems.
- BiampcoreCertified partner for Tesira DSP platforms, beamforming ceiling microphones, and audio processing solutions.
- ExtroncoreCertified partner for control processors, touch panels, matrix switchers, amplifiers, and AV signal distribution.
- ShurecoreTechnology partner for professional microphones, wireless systems, and beamforming ceiling microphones.
- SennheisercoreTechnology partner for gooseneck and wireless microphones in professional AV installations.
- FrontRow (Boxlight)corePartner for school safety and communication systems including EzRoom Trio classroom kits, IP speakers, and campus-wide alert solutions.
- Design Space StudiosminorInterior design partner for collaborative projects, notably the Mengel Metzger Barr headquarters project. Fusion Digital provided AV technology integration while Design Space Studios led interior design and furniture planning.
- Milestone ConstructionminorConstruction partner for the RIT University Advancement office project, bringing Fusion Digital on board for AV design and installation.
Scale indicators3 records
Recent moves7 records
Expansion highlights5 records
Fusion Digital competitors and assessment
Company assessmentDirect peers
- HB Communications: Mid-market AV integrator offering unified communication, video conferencing, digital signage, and control system solutions to corporate, education, and government clients — directly comparable in service mix and customer profile.
- IVCi: Collaboration and AV integrator focused on unified communications and video conferencing solutions for mid-market and enterprise — overlapping with Fusion Digital's conferencing-heavy deployments.
- Adtech Systems: Audio visual and collaboration solutions integrator serving corporate, education, and government with similar video conferencing, digital signage, and control system offerings.
- Red Thread: Northeast US-based AV integrator providing collaboration, digital workplace, and managed services to enterprise and education. Geographic overlap in the Northeast makes Red Thread a particularly comparable peer.
- Yorktel: Video conferencing and collaboration integrator offering managed services, with deep expertise in unified communications — directly comparable to Fusion Digital's collaboration and video conferencing focus.
- Spinitar: AV integration and managed services provider with similar technology partnerships (Crestron, Extron, Biamp) and comparable customer mix across corporate, education, and government.
- Whitlock (a GP Pro company): National AV collaboration integrator serving enterprise, education, and government — comparable service offerings around video conferencing, digital signage, and AV integration.
- CCS Presentation Systems: Regional AV integration firm specializing in collaboration, digital signage, video walls, and control systems — closely matching Fusion Digital's core AV solution set.
Broad incumbents
- AVI Systems: Large national AV integrator offering design-build, installation, and managed services across corporate, education, and government — directly overlapping with Fusion Digital's unified IT+AV integration model at much larger scale.
- Diversified: National AV/IT integration and media solutions provider serving enterprise, education, healthcare, and government. Highly comparable service portfolio (collaboration, digital signage, control systems, managed services).
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Fusion Digital social profiles
Digital presenceFusion Digital financial estimates
Financial estimateRevenue estimate
Valuation estimate
Fusion Digital leadership team
Management profileNumber of profiles
Profiles7 records
Fusion Digital funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Fusion Digital M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Fusion Digital
What does Fusion Digital do?
Fusion Digital is a full-service Information Technology and Audio Visual solutions provider offering a unified IT and AV service. The company designs, installs, integrates, and supports technology infrastructure including networking, cybersecurity, cloud, managed services, video conferencing, digital signage, direct view LED displays, control systems, alert systems, and hardware/software procurement for organizations across corporate, education, government, healthcare, retail, hospitality, and entertainment sectors.
Is Fusion Digital a public or private company?
Fusion Digital is a private company. It is classified as family owned and is currently operating.
When was Fusion Digital founded?
Fusion Digital was founded in 2003. It employs 1 to 10 people.
Where is Fusion Digital based?
Fusion Digital is headquartered in East Rochester, United States, in the North America region.
How does Fusion Digital make money?
Three revenue lines are on record. IT Solutions and Services are the primary driver. The others are audio Visual Solutions and Services and hardware and Software Sales.
Who are Fusion Digital's main competitors?
Direct peers on record are HB Communications, IVCi, Adtech Systems, Red Thread, Yorktel, Spinitar, Whitlock (a GP Pro company) and CCS Presentation Systems. Broad incumbents are AVI Systems and Diversified.
Does Fusion Digital have an API?
No public API is recorded for Fusion Digital.
What industry is Fusion Digital in?
Fusion Digital's product category is IT and AV Integration Services. Its primary akta.pro industry code is BPAEAAAM, Digital Workplace & Collaboration Integration. Its NAICS code is 54151 and its SIC code is 7373.