PluService
Pluservice is an Italian ICT company that provides integrated ERP, ticketing, fleet management and MaaS software for public and private transport operators, serving 300+ customers across Italy via its Superdriver, Telemaco, myCicero and Motus platforms.
- Company typePrivate
- Founded1988
- HeadquartersSenigallia, Italy
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What PluService does
Pluservice srl is an Italian ICT company founded in 1988 and headquartered in Senigallia (Ancona), operating as a privately held subsidiary of Gruppo Mooney — the fintech backed by Enel and Intesa Sanpaolo. The company builds integrated ERP and information-system software for public and private transport operators, with a platform-plus-modules architecture centered on Superdriver (the core integrated management system covering planning, operations, ticketing, monitoring and administration), Telemaco (the most widespread ticketing platform in Italy, used by 120+ carriers with 30,000 sales points), myCicero (a Global Distribution System for Italian urban mobility connecting transport, parking, sharing, tourism and experiences), and Motus (network planning and optimization suite with Ottimo and e-Ottimo schedulers). Supporting modules extend the suite into AVM/AVL fleet monitoring, predictive maintenance, asset lifecycle management, account-based and EMV contactless ticketing, demand-responsive transport, vehicle sharing, parking and ZTL management, corporate mobility (Mobility Manager Suite, GoWithUs carpooling, GreenToWork incentives), and a KPI platform certified for Italian ART (Autorità di Regolazione dei Trasporti) regulatory reporting.
Pluservice sells to four primary customer segments: Italian public transport operators (TPL), corporate/enterprise mobility managers, municipalities and urban mobility authorities, and public transport contracting bodies. Its GTM motion is enterprise field sales delivered through a General Contractor model — Pluservice takes single-point-of-accountability for feasibility, design, implementation, training and ongoing support of complex multi-stakeholder transport projects. Revenue is generated through three streams: enterprise software licenses and SaaS subscriptions (annual billing, quote-based on fleet size and modules), professional services and consulting, and turnkey General Contractor engagements. The company supports both cloud and on-premise deployment. As part of the Mooney Group, Pluservice is integrated with the Mooney network of more than 40,000 retail points of sale for ticket distribution and digital payments. Operational footprint signals reported by the company include 400 million km of transport managed annually, 90,000 daily scheduled runs, 18,000 driver shifts managed daily, 14,000 vehicle maintenance operations per year, and 1.4 million annual subscription controls across more than 300 Italian customers.
PluService firmographics
Firmographics- Name
- PluService
- Legal name
- Pluservice srl
- Website
- https://pluservice.net
- Company type
- Private
- Founded year
- 1988
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Pluservice is an Italian ICT company that provides integrated ERP, ticketing, fleet management and MaaS software for public and private transport operators, serving 300+ customers across Italy via its Superdriver, Telemaco, myCicero and Motus platforms.
- Ownership category
- akta.pro rank
PluService industry classification
Industry- Product category
- Transport Management Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Integrated Ticketing & Fare Management (Capping, Passes, Validators) (THADALAC)
- akta.pro secondary industries
- Mobility Partner Enablement & Integration Middleware (SDKs, API Gateways, Clearing) (THADALAL), Car Rental & Car-Sharing Booking Platforms (BPAMAIAF), Interoperability & Clearinghouse Services (Multi-Agency Toll Settlement) (TLAJABAF)
Keywords
Where PluService is headquartered
LocationHeadquarters
- HQ city
- Senigallia
- HQ country
- Italy
- HQ region
- Europe
Offices2 records
Markets served
PluService business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Enterprise Software Licenses and SaaS: Modular ERP and platform solutions sold as licenses or subscription/SaaS models to transport companies and public authorities. The company operates both cloud and on-premise configurations.
- Professional Services: Consulting services including organizational consulting, implementation, staff training and continuous support throughout the project lifecycle from feasibility to go-live and beyond.
- General Contractor Services: Turnkey end-to-end solutions where Pluservice takes full responsibility for every stage of transport projects - from feasibility studies to design, implementation and ongoing assistance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise solutions for transport operators and public authorities |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels8 records
PluService product offering
Product offeringCore offering
Pluservice is an Italian ICT company that develops and sells integrated ERP and software platforms for public transport operators, mobility authorities and passenger transport companies. Its portfolio covers the full mobility value chain — fleet monitoring (AVM/AVL), electronic ticketing and fare management, MaaS distribution, network planning and scheduling, asset/maintenance management, parking and urban access, and corporate mobility solutions — delivered as modular software with both cloud and on-premise deployments plus consulting-led implementation.
Product overview
PluService is a provider of ERP and integrated software solutions for mobility and transport, operating since 1988 with over 35 years of experience. The product portfolio follows a platform-plus-modules architecture centered on Superdriver as the core ERP system, supported by specialized solutions including Telemaco (ticketing and sales), myCicero (mobility distribution platform), and Motus (network planning and optimization). Additional modules span fleet monitoring (myAVL/AVM), maintenance management (Asset Manager, EasyWork), workforce management (myDesk), corporate mobility (Mobility Manager Suite, GoWithUs, GreenToWork), parking and urban access, passenger terminal management (myStation), and business intelligence/reporting (Pluservice Data Insight). The company positions itself as a General Contractor offering end-to-end solutions for public transport authorities and passenger transport operators.
Differentiator
Problem solved
Functional benefit
Brands
- Superdriver: Global and integrated management system for mobility and transport companies, covering all operational processes from planning to administration.
- Telemaco
- myCicero
- myDesk
- myCheck
- myStation
- myTicket
- myAVL
- Motus
- Ottimo
- Asset Manager
- EasyWork
- GreenToWork
- GoWithUs
- Mobility Manager Suite
- Pluservice Data Insight (KPI Platform)
- Giove
Products and services
- Superdriver
- Telemaco
- myCicero
- Motus
- Asset Manager
- Pluservice Data Insight (KPI Platform)
- Giove
- Mobility Manager Suite
- Infomobility Platform
- Pluservice Consulting & General Contractor Services
Quantifiable outcome
- Manages 400,000,000 km annually across Italian transport network
- +3 more outcomes
Companies that use PluService
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles4 records
PluService technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability13 records
Feature9 records
PluService partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered flagship, core and minor.
- Mooney GroupflagshipMooney Group is the fintech company backed by Enel and Intesa Sanpaolo into which Pluservice has entered, expanding its ability to integrate digital payments, electronic ticketing and advanced mobility services. The partnership enables Pluservice to leverage Mooney's network of 40,000+ points of sale for expanded mobility service distribution.
- Hitachi RailcoreHitachi Rail is a strategic partner in the MaaS Genova (Gogoge) project, which aims to maximize environmental and mobility benefits through integrated urban transport services.
- UniversitiesminorPluservice collaborates with universities for research and development projects in transport technology and mobility innovation.
- Public EntitiesminorCollaborations with public entities for research and development projects focused on building safer, more accessible and data-driven mobility.
- Strategic PartnersminorPluservice collaborates with strategic partners for building innovative mobility technologies and solutions.
Scale indicators11 records
Recent moves6 records
Expansion highlights5 records
PluService competitors and assessment
Company assessmentDirect peers
- Scheidt & Bachmann: German provider of fare collection, parking management and access control systems for public transport. Comparable in ticketing, parking management and ZTL/access modules that overlap with Pluservice's offerings.
- INIT Group: Provider of integrated public transport ITS including ticketing, fleet management, planning and depot solutions. Highly comparable end-to-end transport IT portfolio addressing many of the same modules Pluservice sells to TPL operators.
- Cubic Transportation Systems: Global provider of integrated ticketing, fare collection and transport IT solutions serving public transit operators. Directly comparable to Pluservice's Superdriver + Telemaco + account-based ticketing stack across large urban and regional tenders.
- IVU Traffic Technologies: German-based vendor of integrated IT for public transport covering planning, operations, ticketing and fleet management. Comparable ERP-style, vertical-suite go-to-market targeting European TPL operators like Pluservice.
- Trapeze Group (Modaxo): Major European and North American supplier of public transport software including scheduling, fixed-route planning, AVL and ticketing. Closely comparable to Pluservice's Motus/Ottimo planning suite and integrated operator stack.
- AEP Ticketing Solutions: Italian-headquartered specialist in fare collection and electronic ticketing for public transport. Direct Italian competitor to Pluservice's Telemaco and account-based ticketing modules across TPL tenders in Italy.
Emerging players
- Masabi: UK-based vendor of mobile ticketing, account-based ticketing and fare payment-as-a-service for transit. Comparable to Pluservice's mobile ticketing, account-based and EMV modules but focused as a software layer rather than full ERP.
- Littlepay: Provider of EMV contactless payments infrastructure for public transport operators. Comparable to Pluservice's EMV/contactless payments and account-based ticketing offerings but as a payments-focused emerging vendor.
Broad incumbents
- Conduent Transportation: Diversified business process and digital services vendor with a sizeable public transit and mobility technology business. Comparable at the ITS level but operates across a much broader portfolio beyond transport.
- Thales Transportation: Global transportation technology provider covering rail signalling, ticketing and fare collection. Comparable to Pluservice in ticketing and integrated mobility but as part of a much larger, multi-modal transport portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
PluService social profiles
Digital presencePluService compliance and trust
Trust signalCompliance2 records
PluService financial estimates
Financial estimateRevenue estimate
Valuation estimate
PluService leadership team
Management profileNumber of profiles
PluService subsidiaries and ownership
Company hierarchySubsidiaries1 record
PluService funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PluService M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PluService
What does PluService do?
Pluservice is an Italian ICT company that develops and sells integrated ERP and software platforms for public transport operators, mobility authorities and passenger transport companies. Its portfolio covers the full mobility value chain — fleet monitoring (AVM/AVL), electronic ticketing and fare management, MaaS distribution, network planning and scheduling, asset/maintenance management, parking and urban access, and corporate mobility solutions — delivered as modular software with both cloud and on-premise deployments plus consulting-led implementation.
Is PluService a public or private company?
PluService is a private company. It is classified as corporate owned and is currently operating.
When was PluService founded?
PluService was founded in 1988. It employs 51 to 100 people.
Where is PluService based?
PluService is headquartered in Senigallia, Italy, in the Europe region.
How does PluService make money?
Three revenue lines are on record. Enterprise Software Licenses and SaaS are the primary driver. The others are professional Services and general Contractor Services.
Who are PluService's main competitors?
Direct peers on record are Scheidt & Bachmann, INIT Group, Cubic Transportation Systems, IVU Traffic Technologies, Trapeze Group (Modaxo) and AEP Ticketing Solutions. Emerging players are Masabi and Littlepay. Broad incumbents are Conduent Transportation and Thales Transportation.
Does PluService have an API?
No public API is recorded for PluService.
What industry is PluService in?
PluService's product category is Transport Management Software. Its primary akta.pro industry code is THADALAC, Integrated Ticketing & Fare Management (Capping, Passes, Validators), with a secondary code of THADALAL, Mobility Partner Enablement & Integration Middleware (SDKs, API Gateways, Clearing). Its NAICS code is 54151 and its SIC code is 7373.