What VIRTUTEM does

VIRTUTEM is a privately held ERP consulting and managed services firm headquartered in the Chicago, Illinois area that has specialized in IBM i-based enterprise systems for over 30 years. The company is an Infor Alliance Partner (since 2016) and holds the exclusive designation as Infor's only business partner for PRMS services in North America. Its core offerings span strategic consulting, upgrades, and modernization for Infor LX, Infor BPCS, and Infor PRMS environments, complemented by Oracle NetSuite SuiteSuccess cloud ERP implementations, Zoho business application development, and Cashbook cash-management integrations.

VIRTUTEM monetizes primarily through professional services engagements and recurring application-layer managed services contracts covering RPG/CL code support, job stream management, EDI environments (Gentran, TrustedLink, IBM Sterling Commerce), and configuration changes for Infor LX and BPCS customers. Its signature modernization approach uses the Valence platform to deliver browser-based and mobile interfaces on top of existing IBM i business logic without rewriting proven code, materially reducing operational and personnel risk for manufacturers facing retirements of senior RPG developers. Distribution is exclusively direct, leveraging partner-channel credibility (Infor, Oracle NetSuite) and thought-leadership channels including the ERP consulting blog, an annual State of Infor LX survey, case studies, and leadership of the inPOWER conference.

The company serves manufacturing and distribution organizations across North America with a vertically-segmented go-to-market targeting IBM i-constrained mid-market enterprises. Operations are led by CEO Alwyn Francis, with a small leadership team including VP of Sales Jax Jenkinson, Manager of ERP Services Jolene Williamson, and Consulting Director Ron Smith. VIRTUTEM is founder/management-owned with no disclosed institutional investment, funding rounds, or parent company.

Name

VIRTUTEM

Legal name

VIRTUTEM

Website

https://virtutem.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

VIRTUTEM is a privately held ERP consulting and managed services firm that has specialized for 30+ years in modernizing and supporting IBM i-based Infor LX, BPCS, and PRMS systems for North American manufacturing and distribution organizations, supplemented by Oracle NetSuite cloud ERP implementations.

Ownership category

akta.pro rank

Product category

ERP Consulting Services

NAICS

Administrative Management and General Management Consulting Services (541611), Custom Computer Programming Services (541511), Other Computer Related Services (541519)

SIC

Services-Computer Programming Services (7371), Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ERP, CRM & Enterprise Applications Consulting (BPAHAEAI)

akta.pro secondary industries

Enterprise Application Modernization (Monolith-to-Modules, Domain Modernization) (BPAEAFAG), CRM Managed Services & Support (BPAEAGAD)

Keywords

• ERP consulting services
• IBM i modernization
• Infor LX implementation
• ERP managed services
• Custom application development

Headquarters

HQ city

Woodridge

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. ERP Consulting Services: Strategic consulting for Infor LX, BPCS, and PRMS implementations, upgrades, and optimizations. Includes configuration, customization, and business process analysis services delivered by ERP architects.
2. Managed Services: Ongoing ERP managed services covering application-layer support for BPCS and Infor LX environments, including RPG and CL code maintenance, job stream management, configuration changes, and EDI support.
3. Custom Software Development: Custom business solutions and application development services integrating with existing ERP systems, including web and mobile application development.
4. NetSuite Implementation Services: Oracle NetSuite implementation, consulting, and SuiteSuccess deployment services for cloud ERP adoption.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

VIRTUTEM provides ERP consulting, modernization, and managed services for IBM i-based enterprise systems (Infor LX, BPCS, and PRMS) used by manufacturing and distribution organizations. Offerings span Infor and NetSuite implementation, upgrade, and support engagements; IBM i modernization via the Valence platform; application-layer managed services covering RPG/CL code, job streams, and EDI; and custom enterprise software development including web and mobile applications.

Product overview

VIRTUTEM is an ERP consulting and software development firm specializing in IBM i-based enterprise systems. The company operates as an Infor Alliance Partner offering a portfolio of services built around Infor ERP products (Infor LX, Infor BPCS, Infor PRMS) running on IBM i, supplemented by NetSuite cloud ERP consulting and the Valence modernization platform. Core offerings include ERP modernization using Valence's browser-based interfaces, application-layer managed services covering configuration, RPG/CL code, job streams, and EDI, plus custom application development and business intelligence solutions. VIRTUTEM serves manufacturing and distribution organizations across North America with over 30 years of experience.

Differentiator

Problem solved

Functional benefit

Products and services

• Infor LX Implementation and Support Consulting, implementation, upgrade, and modernization services for Infor LX (formerly SSA BPCS LX), an IBM i-based ERP for manufacturing companies using Eclipse, Java, and RPG ILE. Targeted at manufacturers seeking to evolve and modernize their Infor LX environments.
• Infor BPCS Implementation and Support Consulting, implementation, modernization, and managed services for Infor BPCS, the legacy Business Planning and Control System originally developed by SSA and running on IBM i. Targeted at manufacturing companies requiring ongoing BPCS support and modernization.
• Infor PRMS Consulting and Support Consulting and managed services for Infor PRMS (Process Resource Management System), the Infor ERP product for process manufacturing. VIRTUTEM operates as Infor's only designated business partner for PRMS services in North America.
• Valence Platform Modernization Implementation of the Valence browser-based modernization platform that extends IBM i ERP applications with modern web and mobile interfaces while preserving existing business logic. Includes Valence Portal, Nitro low-code app builder, Developer Toolkit, Valence Utilities, and Fusion5250 emulation. Sold via VIRTUTEM's reseller and solution provider relationship with Izzi Software.
• Oracle NetSuite Implementation and Cloud ERP Consulting SuiteSuccess-based implementation, consulting, and cloud accounting services for Oracle NetSuite. Targeted at mid-market manufacturing and distribution companies transitioning from QuickBooks or legacy systems to modern cloud ERP with CRM, HCM, e-commerce, and omnichannel commerce capabilities.
• ERP Managed Services for Infor LX, BPCS, and PRMS Application-layer managed services covering configuration, RPG and CL code support, job stream management, and EDI environment support (Gentran, TrustedLink, IBM Sterling Commerce) for Infor LX, BPCS, and PRMS environments on IBM i. Delivered under governance structures with documented configuration changes and SLAs.
• Custom Enterprise Application Development Custom business solutions, enterprise application development, web and mobile application development, and business intelligence solutions tailored to client-specific manufacturing and distribution needs and integrated with existing ERP systems.
• Infor ION and IDF Integration Consulting Consulting services for Infor ION (middleware integration platform) and Infor Data Fabric (IDF) that enable integration between Infor applications and external systems. Targeted at manufacturers and distributors seeking to connect their Infor ERP landscape with cloud, SaaS, and analytics tools.

Quantifiable outcome

• T. Hasegawa achieved 92% reduction in order processing time and 99% on-time delivery
• +4 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature2 records

Partnerships

Five partnerships are on record, tiered strategic and core.

• Izzi SoftwarestrategicChannel Partner/ Reseller/ Distributor · 1 January 2026Global reseller agreement signed January 2026. VIRTUTEM sells IBM i products through Izzi subsidiary CNX. Partnership extends reach of Izzi products including ColeSoft IBM Z solutions to VIRTUTEM's customer base.
• InforcoreChannel Partner/ Reseller/ Distributor · 1 January 2016Infor Alliance Partner since 2016, recognized for expertise in Infor LX, BPCS, and PRMS markets. VIRTUTEM is Infor's only designated business partner for PRMS services in North America. Partnership provides access to Infor Support Portal, current PTFs and BMRs, and direct escalation path to Infor engineering.
• Oracle NetSuitecoreChannel Partner/ Reseller/ DistributorOracle NetSuite Solution Provider in Chicago area, offering SuiteSuccess implementations and cloud ERP deployment services for growing manufacturing and distribution companies.
• Valence / Izzi SoftwarecoreTechnology or IntegrationValence Reseller and Solution Provider. VIRTUTEM leverages the Valence framework to modernize IBM i applications into responsive browser-based interfaces without rewriting core business logic.
• Infor LX User GroupstrategicStrategic or Co-development PartnerVIRTUTEM has been a board member of Infor LX User Group since 2017 and serves on the inPOWER Conference Board of Directors, contributing to industry community and conference development.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Profound Logic Software: IBM i modernization vendor and services provider whose Profound UI framework competes directly with Valence — and the services arm delivers adjacent IBM i application development and RPG modernization.
• Alliant Technologies: Independent IBM i and Infor-focused consulting firm offering managed services, modernization, and application development to mid-market manufacturers — same core customer base, same technology stack, comparable niche positioning.
• CNX (a Valence Company): Cohort company of the Valence modernization platform; provides IBM i modernization, RPG development, and ERP support directly overlapping VIRTUTEM's IBM i modernization and managed services offering.

Broad incumbents

• HelpSystems (now Fortra): Long-established IBM i tooling and managed-services vendor with a much broader product portfolio across security, automation, and administration — overlaps with VIRTUTEM on IBM i application-layer support and modernization.
• Oracle NetSuite (Oracle): Parent vendor of one of VIRTUTEM's two core platforms (NetSuite SuiteSuccess); broad cloud ERP suite whose go-to-market depends on Solution Providers like VIRTUTEM, making it a partner and a competitive reference point.
• Infor: Vendor of VIRTUTEM's flagship products (Infor LX, BPCS, PRMS, ION) — competes occasionally through its own Professional Services organization and is the strategic anchor of VIRTUTEM's ecosystem.
• IBM: Provider of the IBM i platform under which all of VIRTUTEM's core ERP installations run; competes through IBM Systems Lab Services and adjacent modernization offerings for the same modernization budget.
• Deloitte (Enterprise Applications practice): Big Four advisory and ERP implementation firm competing for NetSuite/Oracle/IBM i transformation work; adjacent rather than head-to-head at VIRTUTEM's mid-market price point, but sets the upper bound on competitive deals.
• Accenture (IBM i / ERP practice): Global SI with a substantial ERP consulting practice; competes for the same enterprise modernization and managed services RFPs but at much larger scale and across a much wider portfolio.

Emerging players

• Arvig (Arvig IT Solutions): Smaller IBM i hosting, managed services, and modernization provider serving comparable North American manufacturing/distribution accounts at similar scale to VIRTUTEM.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/vir2tem
• Facebookfacebook.com/virtutem
• LinkedInlinkedin.com/company/virtutem

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VIRTUTEM