Professional Computer Solutions

What Professional Computer Solutions does

Professional Computer Solutions (PCS), LLC is a privately-held utility management software provider headquartered in Denison, Iowa, founded in 1984 and operating for over 40 years. The company sells the Springboard platform, a web-based utility management system that integrates five functional modules — Analytics, Security, Mobility, Office, and Field — into a single hub supporting both on-premises and hosted deployment. Springboard replaces legacy PCS products (Insight, Connect, System Manager, Utilit-e Insight) and includes integrations such as NELCO for tax form e-filing, with capabilities spanning billing, financials, customer information management, field operations, mobility, analytics, and cybersecurity for utility customers.

PCS serves four primary vertical segments: municipal utilities, electric cooperatives, public power utilities, and (secondarily) water/wastewater utilities across the United States. Named customers span electric cooperatives (Federated Rural Electric & Broadband), municipal light departments (Norwood, Marshfield, Atlantic), public utility districts (Kittitas PUD), and water utilities (Watlington Waterworks Limited), all small-to-mid-sized organizations. The company generates revenue through subscription-based software licensing of the Springboard platform and its modules, with pricing primarily quote-based; the only publicly disclosed price is the $499 UGM 2026 registration.

The company distributes through direct enterprise field sales, with Regional Business Developers (e.g., Doug Dorhout) and the General Manager (Angie Miller) attending industry events and conferences. PCS maintains an active presence at APPA, NRECA, AWWA, MMUA, MREA, MEUW, MPUA, and KMU conferences, hosts its own 39th Annual User Group Meeting as a training and engagement vehicle, and supplements with a corporate website, email newsletter, and a Facebook page. There are no disclosed funding rounds, no partnerships, no M&A, and no AI/ML capabilities in the source data.

Name

Professional Computer Solutions

Legal name

Professional Computer Solutions, LLC

Website

https://pcs-csa.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

51–100 employees

Short description

Professional Computer Solutions provides the Springboard utility management software platform, integrating billing, analytics, field operations, and cybersecurity modules, to municipal utilities, electric cooperatives, and public power utilities across the United States.

Ownership category

akta.pro rank

Product category

Utility Management Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Utility & Municipal Billing Platforms (FSAMAJAG)

Keywords

• Utility management software
• Utility billing systems
• Customer information systems
• Field service management
• Utility analytics

Headquarters

HQ city

Denison

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscriptions: PCS provides utility management software solutions including Analytics, Security, Mobility, Office, and Field modules. Revenue is generated through software licensing and subscription fees for access to the Springboard platform and its modules.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Professional Computer Solutions develops and sells the Springboard utility management software platform, a web-based central hub integrating five functional modules—Analytics, Security, Mobility, Office, and Field—for billing, financials, customer information, field operations, and analytics workflows. The platform is sold to municipal, cooperative, public power, and water/wastewater utilities under subscription and licensing terms, with deployment available as on-premises or hosted.

Product overview

Professional Computer Solutions (PCS) offers a unified utility management software platform called Springboard, which serves as the central hub integrating multiple modules: Analytics, Security, Mobility, Office, and Field. The company has been serving the utility industry for over 40 years, developing software solutions for utilities of all sizes. The product portfolio includes the Springboard platform (web-based with on-premises and hosted deployment options) along with legacy products Insight, Connect, System Manager, and Utilit-e Insight. PCS emphasizes customer service and relationship-building alongside technology development for electric, water, and wastewater utilities.

Differentiator

Problem solved

Functional benefit

Brands

• Springboard: A web-based utility management platform that serves as a central hub for all PCS modules and applications, providing secure access from any device for streamlining utility operations and enhancing efficiency.

Products and services

• Springboard Central web-based utility management hub providing secure, on-demand access to all PCS modules (Analytics, Security, Mobility, Office, Field) from any device, with on-premises and hosted deployment options, sold to electric, water, and wastewater utilities.
• Analytics Module Analytics module within Springboard delivering operational insights and performance optimization for utility companies.
• Security Module Security module within Springboard delivering top-tier hosting and robust cybersecurity for utility infrastructure.
• Mobility Module Mobility module within Springboard connecting customers, office, and field teams across utilities.
• Office Module Office module within Springboard delivering billing, financial, and workflow automation for utility companies.
• Field Module Field module within Springboard empowering utility field operations with precision and agility.

Quantifiable outcome

• Nearly twice as efficient operations after switching from legacy systems
• +1 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Tyler Technologies: Large public-sector software vendor whose utility-focused ERP and billing suites (e.g., iasWorld) directly compete with PCS for municipal utility customers. Comparable because both target the same municipal utility buyer with end-to-end CIS and billing functionality, but Tyler is far broader and much larger.
• Oracle Utilities: Oracle's industry suite for water, electric, and gas utilities including customer care and billing. Comparable to PCS in targeting the same utility buyers with end-to-end CIS, but operates as a much broader incumbent platform.

Direct peers

• N. Harris Computer Corporation: Acquirer of Cogsdale and other utility billing platforms (including Advanced Utility Systems). Highly comparable to PCS because it sells CIS and billing software to municipal utilities and electric cooperatives, and PCS actively displaces its Cogsdale product in conversions.
• Open International: Vendor of Open Smartflex, a CIS and utility billing suite for water, electric, and gas utilities. Comparable to PCS in targeting municipal and cooperative utility customers with a modular end-to-end platform.
• Advanced Utility Systems: Division of N. Harris Computer focused on customer information and billing for water and wastewater utilities. Closely comparable to PCS because both sell dedicated CIS/billing software to municipal water utilities with similar feature sets.
• SEDC (Southeastern Data Cooperative): Cooperative-owned software provider serving electric membership cooperatives with CIS, billing, and accounting. Comparable to PCS because both target electric cooperative buyers with utility-specific software, including members of the same trade associations.
• Power Factors: Provider of renewable energy asset performance and utility operations software for power producers and utilities. Comparable to PCS in serving utility operators with software for operations and analytics, though more focused on asset/renewables.

Emerging players

• EnergyCAP: Utility bill management and energy accounting software provider for organizations managing multiple facilities. Adjacent to PCS in serving utility billing/management workflows but focused on energy accounting rather than full municipal CIS.

Others

• Vertex Inc. Provider of tax and billing automation software (including NELCO integration). Referenced indirectly via PCS's NELCO integration for tax form e-filing, making it an ecosystem partner rather than a direct CIS competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Professional-Computer-Solutions-LLC-282350789510
• LinkedInlinkedin.com/company/professional-computer-solutions-llc

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Professional Computer Solutions