MedCall

Name

MedCall

Legal name

MedCall

Website

https://medcall.net

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Institutional Telehealth Healthcare Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Ambulatory Health Care Services (621), Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro industry

PRIMARYHLALAJAF

Tele-Urgent Care for Health Systems & Clinics (White-Label)

Healthcare & Life Sciences/Telehealth Platforms/Urgent Care & On-Demand Triage Telehealth Platforms

SECONDARYHLALAAAA

Primary Care & General Medicine Virtual Care

Healthcare & Life Sciences/Telehealth Platforms/Direct-to-Consumer Virtual Care Platforms

SECONDARYHLALAJAL

Urgent Care + ePrescribing & Lab/Imaging Ordering Telehealth Platforms

Healthcare & Life Sciences/Telehealth Platforms/Urgent Care & On-Demand Triage Telehealth Platforms

Keywords

• Institutional telehealth services
• Correctional healthcare delivery
• Specialty care consultations
• Chronic care management
• Remote provider coverage

Headquarters

HQ city

Mesa

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Telehealth Specialty Care Services: MedCall generates revenue through providing telehealth specialty care services to institutional facilities including correctional institutions. Services include specialty consultations (cardiology, neurology, dermatology, behavioral health, infectious disease, gastrointestinal, endocrinology, allergy & asthma), primary care, medical screening, sick call, triage, and medication management. Revenue is derived from contracted service agreements with institutional healthcare systems.
2. Chronic Care Management: Ongoing chronic disease management services for conditions such as diabetes, hypertension, asthma, and other chronic conditions. Provides evidence-based follow-ups and coordinated oversight to prevent chronic flare-ups from becoming emergencies, generating recurring revenue through long-term facility contracts.
3. Diagnostic and Medical Courier Services: Medical courier and logistic services supporting on-site diagnostic capabilities, including transportation of medical specimens and supplies, contributing to service revenue within institutional healthcare delivery contracts.
4. Remote Provider Coverage: Remote provider coverage services to mitigate staffing vacancies in institutional settings. Provides facilities with telehealth clinical staffing to address provider shortages, generating recurring revenue through service contracts.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

MedCall delivers advanced telehealth and on-site clinical services purpose-built for secure institutional environments such as correctional facilities. Its core offerings bundle specialty tele-consultations (cardiology, behavioral health, neurology, dermatology, endocrinology, infectious disease, GI, allergy/asthma), primary care, intake/sick call/triage, medication management, chronic care management, remote provider coverage, diagnostic instrument support, and medical courier logistics, delivered under recurring contracts with facility administrators.

Product overview

MedCall is a purpose-built, technology-enabled telehealth platform designed specifically for secure and institutional environments such as correctional facilities. The platform provides a unified suite of services including Telehealth Specialty Care Services covering Primary Care, Cardiology, Behavioral Health, Infectious Disease, Neurology, Dermatology, Gastrointestinal, Endocrinology, and Allergy & Asthma. These specialty services are complemented by core offerings such as Medical Screening/Sick Call/Triage, Medication Management, Chronic Care Management, and Remote Provider Coverage. The system also incorporates Diagnostic Instruments (Automatic Vitals, Digital Stethoscope, EKG, Dermatoscope, Spirometry, Ultrasound, Portable X-Ray, Otoscope) and Medical Courier/Logistic Services. MedCall's platform is designed to reduce costs, eliminate unnecessary medical transports, and provide continuity-of-care oversight for institutional populations.

Differentiator

Problem solved

Functional benefit

Products and services

• Telehealth Specialty Care Services Remote specialty healthcare consultations delivered via MedCall's secure telehealth platform, covering Primary Care, Cardiology, Behavioral Health, Infectious Disease, Neurology, Dermatology, Gastrointestinal, Endocrinology, and Allergy & Asthma for institutional and correctional populations.
• Medical Screening, Sick Call, and Triage Comprehensive intake examinations, ongoing sick call services, and triage prioritization ensuring timely and effective healthcare support throughout a patient's institutional stay.
• Primary Care Comprehensive evaluation and management of everyday health needs including routine exams, chronic condition monitoring, acute concerns, and preventive care delivered through secure telehealth technology for institutional populations.
• Medication Management Clinical oversight and management of patient medications to ensure proper administration, adherence, and therapeutic outcomes within institutional settings.
• Chronic Care Management Evidence-based management of chronic conditions including diabetes, hypertension, asthma, and other long-term health conditions with structured follow-up protocols to prevent flare-ups from becoming emergencies in institutional populations.
• Diagnostic Instruments Suite Portable medical diagnostic devices including Automatic Vitals (blood pressure, oxygen saturation, pulse, glucose, weight, BMI), Digital Stethoscope, EKG, Dermatoscope, Spirometry, Ultrasound, Portable X-Ray, and Otoscope for on-site clinical diagnostics in institutional settings.
• Medical Courier and Logistic Services Medical courier and logistics services enabling specimen transport and delivery of medical supplies to support continuity of care within institutional environments and reduce the need for off-site transports.
• Remote Provider Coverage Remote healthcare provider coverage designed to mitigate staffing vacancies and ensure consistent medical support in hard-to-staff institutional locations via MedCall's telehealth platform.

Quantifiable outcome

• Radical cost reduction through elimination of emergency care premiums and external logistics costs
• +3 more outcomes

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• NaphCare: NaphCare is a leading provider of correctional healthcare services across federal, state, and local detention facilities. Like MedCall, it focuses specifically on delivering cost-effective, compliant healthcare to incarcerated populations, making it a direct vertical competitor.
• Wellpath: Wellpath (formerly Correct Care Solutions) provides comprehensive correctional and behavioral health services to state, local, and federal facilities. It overlaps with MedCall's institutional-custody specialty and serves the same correctional buyer segment across primary, behavioral, and specialty care.
• YesCare (formerly Corizon Health): YesCare is one of the largest correctional healthcare providers in the U.S., offering medical, behavioral, and specialty care to inmates. Its breadth of correctional contracts and integrated care model makes it a directly comparable peer to MedCall's institutional telehealth stack.
• Centurion Health: Centurion Health delivers correctional healthcare and detention medical services across state and local facilities, with a strong behavioral health focus. Its focus on state-level contracts and tele-psychiatry is highly comparable to MedCall's behavioral health and specialty telehealth offering.
• Access Physician / SOC Telemed: SOC Telemed (now Access TeleCare) delivers specialty telemedicine services (cardiology, neurology, pulmonology, infectious disease) to hospitals, correctional facilities, and other institutions. Its specialty-focused telehealth delivery to correctional and rural settings directly overlaps with MedCall's specialty telehealth services for institutions.

Broad incumbents

• Teladoc Health: Teladoc Health is the largest U.S. virtual care platform offering general medical, specialty, and behavioral telehealth across multiple customer segments. It is comparable to MedCall as a broad telehealth incumbent whose expansion into correctional/institutional segments would directly overlap with MedCall's specialty.
• Amwell (American Well): Amwell operates a large-scale enterprise telehealth platform used by health systems, payers, and employers. Its white-label capabilities enable partners to deliver specialty and behavioral virtual care, overlapping with MedCall's platform-based, white-label delivery model.

Emerging players

• Included Health: Included Health (Doctor On Demand) provides integrated virtual primary care, behavioral health, and specialty care. While its core market is employer/consumer, its expansion into complex populations and risk-based contracts is comparable to MedCall's mission of serving underserved institutional populations.
• VirtualHealth Partners / Vault Health: Vault Health operates virtual care platforms focused on correctional populations and underserved groups, including tele-psychiatry and chronic care. Its mission-aligned focus on correctional and institutional populations makes it an emerging specialty telehealth peer.
• Pristine Behavioral Health: Pristine Behavioral Health provides tele-psychiatry and behavioral health services specifically to correctional and detention facilities. Its niche focus on correctional tele-behavioral health overlaps with MedCall's behavioral health consultation offering for the same customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MedCall