Relay Express, Inc.
Relay Express, Inc. is a privately held Midwest regional logistics provider offering same-day courier, FTL/LTL trucking, warehousing, cross-docking, and first/last-mile delivery across eight facilities in Ohio, Kentucky, Indiana, and Michigan, serving medical, manufacturing, e-commerce, and industrial verticals.
- Company typePrivate
- Founded1985
- HeadquartersFairfield, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Relay Express, Inc. does
Relay Express, Inc. is a privately held Midwest regional logistics provider founded in 1986 and headquartered in Fairfield, Ohio. The company offers an integrated portfolio of same-day courier services, full truckload (FTL) and less-than-truckload (LTL) expedited freight, warehousing with cross-docking and transloading, and first-mile and final-mile delivery. Operations are anchored by eight facilities — one headquarters plus seven warehouse/distribution sites — across Ohio, Kentucky, Indiana, and Michigan, located near major airports (CVG, CMH, DAY, DTW, SDF, IND, CLE) and totaling 74,050+ sq. ft. of warehouse capacity in a hub-and-spoke configuration.
The business serves customers across multiple verticals, including medical and pharmaceutical, manufacturing and industrial, e-commerce fulfillment, postal freight consolidation, printing and marketing, and technology/IT equipment logistics. Revenue is generated on a transaction-fee basis from per-shipment courier and freight pricing (distance, weight, and service-level dependent), along with warehouse storage and handling fees. The company uses a sales-led go-to-market motion built around a 24/7 call center (800-860-6288), direct email engagement ([email protected]), website contact/quotes, and a recently added self-serve online ordering portal (cxtsoftware.net). Delivery capacity is sourced from a network of independent contractor drivers and owner-operators spanning passenger vehicles through tractor-trailers.
The technology stack is described as standard: a web-based order tracking portal and conventional logistics management systems, with no proprietary platform or AI/ML capabilities disclosed. Bob Smith is identified as CEO. Ownership is independent with no disclosed parent company, institutional investor, or funding rounds; the company is operationally stable with an active website, ongoing contractor recruitment, and continued customer acquisition across its established Midwest footprint.
Relay Express, Inc. firmographics
Firmographics- Name
- Relay Express, Inc.
- Legal name
- Relay Express
- Website
- https://relayexpress.com
- Company type
- Private
- Founded year
- 1985
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Relay Express, Inc. is a privately held Midwest regional logistics provider offering same-day courier, FTL/LTL trucking, warehousing, cross-docking, and first/last-mile delivery across eight facilities in Ohio, Kentucky, Indiana, and Michigan, serving medical, manufacturing, e-commerce, and industrial verticals.
- Ownership category
- akta.pro rank
Relay Express, Inc. industry classification
Industry- Product category
- Same-Day Logistics and Courier Services
- NAICS
- Couriers and Express Delivery Services (4921), Couriers and Express Delivery Services (492110), Local Messengers and Local Delivery (4922)
- SIC
- Transportation Services (4700)
- akta.pro primary industry
- Full Truckload (FTL) Forwarding (TLACACAA)
- akta.pro secondary industry
- Intermodal Terminal Value-Added Services (Cross-Dock, Transload, Stuffing/Stripping) (TLAJAFAL)
Keywords
Where Relay Express, Inc. is headquartered
LocationHeadquarters
- HQ city
- Fairfield
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Relay Express, Inc. business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales
Revenue model
- Courier and Logistics Services: Transaction-based revenue from same-day courier, FTL (Full Truckload), and LTL (Less Than Truckload) delivery services. Revenue is generated per delivery/shipment based on distance, weight, and service level (expedited vs. standard).
- Warehousing and Storage Services: Revenue from providing warehouse facilities for cross-docking, transloading, and freight management. Services include storage, reworking freight, and integrated delivery from warehouse to customer.
- First-Mile and Last-Mile Delivery: Revenue from pickup and delivery services including home delivery, e-commerce logistics fulfillment, and postal freight consolidation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | T-shirts and polos for contractor drivers |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels4 records
Relay Express, Inc. product offering
Product offeringCore offering
Relay Express is a Midwest-based logistical solutions provider offering same-day courier, FTL/LTL trucking, and warehousing services for businesses across Ohio, Kentucky, Indiana, and Michigan. The company operates a hub-and-spoke network across eight strategically located facilities near major airports, providing integrated pickup, cross-docking, transloading, storage, and final-mile delivery supported by a 24/7 call center.
Product overview
Relay Express is a logistical solutions provider offering a unified portfolio of courier, trucking, and warehousing services throughout the Midwest region. The core offering consists of Dedicated and On Demand Couriers for package delivery, Same Day FTL and LTL freight services, Warehousing with cross-docking and transloading capabilities, and First Mile/Final Mile delivery services. These services are unified by a 24/7 Call Center and supported by eight strategically located facilities across Ohio, Kentucky, Indiana, Michigan, enabling coordinated distribution and rapid fulfillment from shelf to customer.
Differentiator
Problem solved
Functional benefit
Products and services
- Dedicated and On-Demand Couriers Round-the-clock courier delivery service using a fleet of professional drivers for packages across town or across the country, including daily routes and regularly scheduled pickups for business clients.
- Same-Day FTL and LTL Freight Same-day full truckload and less-than-truckload freight services including expedited single deliveries and scheduled daily routes for home and business delivery, e-commerce logistics, postal shipping consolidation, and industrial suppliers.
- Warehousing Clean, organized, and secure warehouse facilities with professional staff managing cross-docking, transloading, and freight reworking to exact specifications for printing/marketing suppliers, technology providers, networking/IT, and medical suppliers.
- Cross-Dock Distribution Hub-and-spoke distribution service enabling efficient transfer and reallocation of freight without requiring full warehouse storage.
- First-Mile Pickup and Final-Mile Delivery Pickup services from origin locations and final delivery services to end destinations, leveraging truck and courier fleets for rapid fulfillment for businesses and residential recipients.
Companies that use Relay Express, Inc.
Customer profileSegments7 records
Ideal customer profiles4 records
Relay Express, Inc. technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Relay Express, Inc. partnerships and signals
Strategic signalScale indicators4 records
Recent moves4 records
Expansion highlights4 records
Relay Express, Inc. competitors and assessment
Company assessmentDirect peers
- OnTrac (formerly LaserShip): Regional parcel and same-day delivery carrier operating across multiple U.S. regions with a hub-and-spoke model similar to Relay Express. Directly comparable as a regional ground courier serving e-commerce and B2B shippers.
- R+L Carriers: Family-owned LTL, truckload, and logistics provider with regional service similar to Relay Express. Comparable on business model (asset-based regional carrier), customer mix (B2B industrial), and privately-held independent operator structure.
- Estes Express Lines: Privately-held LTL and regional trucking carrier with extensive terminal network. Comparable to Relay Express as a privately-held, regionally-anchored freight operator with similar FTL/LTL and terminal-based service offerings.
- US Pack & Move: Same-day courier and final-mile delivery provider serving major U.S. markets. Directly comparable on core service offering (same-day courier, expedited delivery) and target customer base (B2B shippers requiring time-definite service).
Broad incumbents
- Saia LTL Freight: Public LTL carrier with extensive terminal network across the U.S. including Midwest. Comparable on LTL freight service offering and Midwest terminal density, though serving a much larger geographic footprint.
- XPO Logistics: Large multi-modal logistics provider offering LTL, warehousing, and last-mile services. Comparable as a broader incumbent that overlaps with Relay Express on LTL freight, warehousing, and final-mile delivery, though XPO operates at much greater scale.
- DHL Express (U.S.): Global integrator operating expedited parcel and freight services. Comparable as an incumbent offering time-definite courier and express services, though operating at significantly greater scale and geographic scope than Relay Express.
Emerging players
- Capstone Logistics: Warehouse and distribution services provider with cross-dock and last-mile capabilities. Comparable to Relay Express on warehousing, cross-dock, and final-mile delivery offerings, though Capstone operates at materially larger scale nationally.
- OnTime Healthcare Courier: Specialized medical and pharmaceutical courier service. Comparable as a same-day courier serving the medical/pharmaceutical vertical, one of Relay Express's key customer segments.
Others
- CXT Software: Provider of delivery management software used by courier and last-mile operators. Comparable as the technology vendor powering Relay Express's online ordering portal, illustrating the ecosystem of third-party logistics technology providers in the courier space.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Relay Express, Inc. social profiles
Digital presenceRelay Express, Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Relay Express, Inc. leadership team
Management profileNumber of profiles
Profiles1 record
Relay Express, Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Relay Express, Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Relay Express, Inc.
What does Relay Express, Inc. do?
Relay Express is a Midwest-based logistical solutions provider offering same-day courier, FTL/LTL trucking, and warehousing services for businesses across Ohio, Kentucky, Indiana, and Michigan. The company operates a hub-and-spoke network across eight strategically located facilities near major airports, providing integrated pickup, cross-docking, transloading, storage, and final-mile delivery supported by a 24/7 call center.
Is Relay Express, Inc. a public or private company?
Relay Express, Inc. is a private company. It is classified as unknown and is currently operating.
When was Relay Express, Inc. founded?
Relay Express, Inc. was founded in 1985. It employs 101 to 250 people.
Where is Relay Express, Inc. based?
Relay Express, Inc. is headquartered in Fairfield, United States, in the North America region.
How does Relay Express, Inc. make money?
Three revenue lines are on record. Courier and Logistics Services are the primary driver. The others are warehousing and Storage Services and first-Mile and Last-Mile Delivery.
Who are Relay Express, Inc.'s main competitors?
Direct peers on record are OnTrac (formerly LaserShip), R+L Carriers, Estes Express Lines and US Pack & Move. Broad incumbents are Saia LTL Freight, XPO Logistics and DHL Express (U.S.). Emerging players are Capstone Logistics and OnTime Healthcare Courier. CXT Software is listed as an others.
Does Relay Express, Inc. have an API?
No public API is recorded for Relay Express, Inc..
What industry is Relay Express, Inc. in?
Relay Express, Inc.'s product category is Same-Day Logistics and Courier Services. Its primary akta.pro industry code is TLACACAA, Full Truckload (FTL) Forwarding, with a secondary code of TLAJAFAL, Intermodal Terminal Value-Added Services (Cross-Dock, Transload, Stuffing/Stripping). Its NAICS code is 4921 and its SIC code is 4700.