Senior Services of Southeastern Virginia

What Senior Services of Southeastern Virginia does

Senior Services of Southeastern Virginia (SSSEVA), legally Southeastern Virginia Areawide Model Program, Inc., is a 501(c)(3) nonprofit organization founded in 1972 and headquartered in Norfolk, Virginia. Designated as the Area Agency on Aging for South Hampton Roads and Western Tidewater under Virginia's Department for Aging and Rehabilitative Services (DARS), SSSEVA operates as the statutory regional coordinator of services funded through the Older Americans Act, serving more than 10,000 older adults annually across the cities of Chesapeake, Franklin, Norfolk, Portsmouth, Suffolk, and Virginia Beach, plus Isle of Wight and Southampton counties.

The organization's service platform spans four operational pillars: nutrition (home-delivered Meals on Wheels, congregate meals at senior centers, and the Senior Farmers Market Nutrition Program); transportation (I-RIDE Transit fixed-route and door-to-door service, veteran transportation, and senior center rides); in-home and care-coordination services (Personal Care, Homemaker Program, Senior Companion, Options Counseling, Care Transitions, Veteran Directed Care, and Caregiver Support); and supplementary programs including Medicare Benefits Counseling (MedCare Access), Prescription Drug Assistance, Wellness Classes, Silver Surfers technology coaching, a Homeless Initiative, and the multi-purpose Hayden Village Center offering affordable senior housing, event rentals, and the Della Hayden Community Garden.

SSSEVA's revenue model blends federal and state pass-through grants (Older Americans Act), foundation and corporate grants (Sentara, Dominion Energy Charitable Foundation, Begin Again, Towne Bank, Norfolk Southern, Blocker Foundation, Cardinal Foundation, Obici Healthcare Foundation), individual donations and planned giving, and nominal suggested service fees ($50/week for home-delivered meals, $165 for five rides) that are subsidized based on ability to pay. Distribution is delivered through four physical offices, home-visit routes, senior center sites, Medicare counseling sites at libraries, and self-serve online/phone channels powered by the Neon One CRM platform.

Name

Senior Services of Southeastern Virginia

Legal name

Southeastern Virginia Areawide Model Program, Inc.

Website

https://ssseva.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

101–250 employees

Short description

Senior Services of Southeastern Virginia is a 501(c)(3) nonprofit and the designated Area Agency on Aging for South Hampton Roads and Western Tidewater, delivering home-delivered meals, transportation, in-home care, Medicare counseling, and caregiver support to more than 10,000 seniors annually.

Ownership category

akta.pro rank

Product category

Senior Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Other Residential Care Facilities (623990)

SIC

Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industries

Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK), Community Resources, Social Services & Transportation Coordination (HLADALAK), Social, Community & Senior Center Outings Transport (HSABAOAG)

Keywords

• Senior nutrition services
• Senior transportation services
• In-home care services
• Medicare benefits counseling
• Area agency on aging

Headquarters

HQ city

Norfolk

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Donations and Fundraising: Individual donations, corporate donations, annual campaigns such as 'Help Us Say Yes' fundraising campaign, Facebook fundraisers, and planned giving programs including stock donations, IRA donations, and donor advised funds.
2. Government Grants and Contracts: Federal and state funding through the Older Americans Act, Area Agency on Aging designation for South Hampton Roads and Western Tidewater, and grants from organizations like Dominion Energy Charitable Foundation, Sentara Foundation, and Cardinal Foundation.
3. Service Fees: Low-cost or subsidized fees for services. Suggested donation amounts are $50 for a week of home-delivered meals and $165 for five door-to-door rides for seniors.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels8 records

Core offering

Senior Services of Southeastern Virginia is a nonprofit Area Agency on Aging that delivers a coordinated suite of senior support services across South Hampton Roads and Western Tidewater, including home-delivered meals (Meals on Wheels), congregate meals at senior centers, door-to-door transportation (I-Ride Transit), in-home personal care and homemaker services, senior companion visits, Medicare benefits counseling, care transitions coaching, veteran directed care, wellness classes, technology coaching, and affordable senior housing at the Hayden Village Center. Services are offered free or at a low suggested donation to enable older adults and adults with disabilities to age in place with choice and dignity.

Product overview

Senior Services of Southeastern Virginia is a nonprofit organization serving as the Area Agency on Aging for South Hampton Roads and Western Tidewater. The organization operates as a platform of coordinated senior care services rather than a single product, offering integrated programs across transportation (I-RIDE Transit), nutrition (Home-Delivered Meals, Senior Centers, Farmers Market), in-home care (Personal Care, Homemaker Program, Senior Companion), care coordination (Care Transitions, Veteran Directed Care, Options Counseling), wellness (Wellness Classes, At-Home Exercise), technology assistance (Silver Surfers), Medicare counseling, housing (Hayden Village Center), and elder advocacy. Services are free or low-cost and designed to help seniors age in place with choice and dignity.

Differentiator

Problem solved

Functional benefit

Products and services

• Home-Delivered Meals (Meals on Wheels) Home-delivered meal program providing nutritious meals directly to seniors' homes, addressing food security and isolation among homebound older adults in South Hampton Roads and Western Tidewater.
• Senior Centers (Congregate Meals)

Quantifiable outcome

• Served 10,000+ people annually across the region
• +3 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

Eight partnerships are on record, tiered core and secondary.

• Jewish Family Service Meals on WheelscoreStrategic or Co-development Partner · 1 January 2018Partnership with JFS Meals on Wheels program serving seniors in Virginia Beach. Together delivered 15,087 meals in Virginia Beach in 2018.
• United WaycoreGTM or Marketing PartnerUnited Way South Hampton Roads is listed as a Hero Society member, having donated $5,000+. Major community partner supporting senior services in the region.
• Meals on Wheels AmericacoreStrategic or Co-development PartnerNational partner organization for the Meals on Wheels program. SSSEVA is a member program participating in annual March for Meals campaign and Subaru Share the Love Event.
• n4a (National Association of Area Agencies on Aging)coreStrategic or Co-development PartnerNational association for Area Agencies on Aging. SSSEVA serves as the designated Area Agency on Aging for South Hampton Roads and Western Tidewater.
• DARS (Virginia Department for Aging and Rehabilitative Services)coreStrategic or Co-development PartnerVirginia state department overseeing aging services. SSSEVA operates as Area Agency on Aging under DARS guidelines and funding.
• Virginia Values VeteranssecondaryStrategic or Co-development PartnerState initiative to connect veterans with employment and services. Partnership supports veteran-specific programs including transportation.
• Sentara HealthcarecoreStrategic or Co-development PartnerMajor healthcare system partner. Awarded $100,000 Sentara Cares grant for Healthy Hotel Meals program. Healthcare referrals for Care Transitions and other senior services.
• 360 IT PartnerssecondaryTechnology or IntegrationIT services partner serving as 'the IT department' for SSSEVA, maintaining network uptime to support mission operations. Company founded by Martin Joseph.

Scale indicators14 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Home Instead: Home Instead is the largest franchised private-pay in-home senior care provider in the U.S. with franchises covering Norfolk and surrounding Virginia cities, directly competing with SSSEVA's personal care, companionship, and homemaker services on speed of onboarding and consumer marketing.
• Bay Aging: Bay Aging is the Area Agency on Aging serving Virginia's Middle Peninsula and Northern Neck, providing the same mix of in-home care, Meals on Wheels, transportation, care coordination, and caregiver support under an identical Older Americans Act mandate — making it the most structurally comparable peer to SSSEVA in the same state.
• Visiting Angels: Visiting Angels operates a national private-pay in-home senior care franchise with active operations in Norfolk/Hampton Roads, directly competing with SSSEVA's Personal Care, Homemaker, and Senior Companion programs for the same caregiver workforce and family-decision-maker clients.
• Mountain Empire Older Citizens (MEOC): MEOC is the Area Agency on Aging for far southwest Virginia, operating the same comprehensive elder-services model (Meals on Wheels, in-home care, transportation, caregiver support) under the same federal Act, and therefore a direct institutional peer to SSSEVA.
• Senior Connections (Capital Area Agency on Aging): Senior Connections is the designated AAA for Virginia's Capital Region, delivering congregate meals, in-home services, Medicare counseling, and care management under the same Older Americans Act framework as SSSEVA, with comparable funding mix and service breadth.

Broad incumbents

• BrightSpring Health Services: BrightSpring is a publicly-traded home and community-based services provider (including home health, personal care, pharmacy, and behavioral health) that operates in Virginia, representing a well-capitalized incumbent competitive threat across SSSEVA's full in-home care stack.
• Riverside Center for Aging: Riverside operates a broader aging-services portfolio across southeastern Virginia, including adult day care, PACE, and senior living communities, overlapping SSSEVA's service area and competing for referrals from shared healthcare system partners like Sentara.
• AARP Virginia: AARP Virginia is the state-level advocacy and resource arm for adults 50+ and a major convener on aging policy in the Commonwealth, sharing the same donor, volunteer, and policy-advocacy ecosystem as SSSEVA across Northern Virginia, the Peninsula, and Hampton Roads.

Others

• Meals on Wheels America: Meals on Wheels America is the national membership organization of which SSSEVA is a member, providing funding (Subaru Share the Love), advocacy, and program standards for the home-delivered meals program that anchors SSSEVA's nutrition services.

Emerging players

• PACE Central Virginia: PACE Central Virginia operates the Program of All-Inclusive Care for the Elderly in the Richmond region, offering integrated medical and social services for nursing-home-eligible seniors — an emerging model that competes for the same high-acuity seniors that SSSEVA's Care Transitions program manages.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/SSSEVA
• Xx.com/SeniorSSSEVA
• LinkedInlinkedin.com/company/senior-services-of-southeastern-virginia

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Senior Services of Southeastern Virginia