Veracity Technologies - Minneapolis IT Services

What Veracity Technologies - Minneapolis IT Services does

Veracity Technologies is a Minnetonka, Minnesota-based managed IT services provider founded in 1989 (originally as TechCom) that serves small and mid-market businesses across the Twin Cities metro area. Its core portfolio spans Managed IT Services, Cybersecurity, Disaster Recovery, IT Consulting, and IT Compliance, with a recent extension into AI as a Service for workflow integration and governance. The firm is SOC 2 Type 2 certified — a credential held by roughly 5% of MSPs globally — and concentrates on three regulated verticals: financial services (investment advisors, accounting firms), manufacturing, and commercial construction.

Technically, Veracity delivers its services through a managed-IT operating model rather than a proprietary software platform. Infrastructure components include continuous cybersecurity monitoring, automated backup and recovery, dedicated network administration per client, and vCIO services. The newer AI offering layers third-party foundations such as Azure OpenAI Service with private endpoints, on-premises Llama 2 deployments, hybrid architectures, vector-database knowledge retrieval, and Shadow AI audits, all wrapped in a 90-day managed implementation and governance protocol.

The business model is primarily recurring flat-fee subscription, with professional-services pricing for consulting and compliance engagements. Go-to-market is sales-led and direct, combining dedicated account management, free 15-minute discovery calls, structured 3-step onboarding, and a referral program. Veracity is privately held by three partners (Todd Friesen, Jon Hutchins, Tim Andrea), reports 11-50 employees, claims 98% client retention, and has been an eight-time MSP 501 award recipient.

Name

Veracity Technologies - Minneapolis IT Services

Legal name

Veracity Technologies

Website

https://veracitytech.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

Veracity Technologies is a Minneapolis-based managed IT services provider serving SMB and mid-market firms in financial services, manufacturing, and commercial construction with managed IT, cybersecurity, compliance, and AI integration under a SOC 2 Type 2 certified framework.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Other Computer Related Services (541519)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro industry

PRIMARYBPAEAAAO

IT Program/Project Management (PMO) & Delivery Assurance

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Consulting & Systems Integration

SECONDARYBPAEADAH

Endpoint Security Managed Services (EDR/XDR)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Cybersecurity Services (MSSP)

SECONDARYBPAEADAL

Data Security & Privacy Managed Services (DLP/Encryption)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Cybersecurity Services (MSSP)

SECONDARYHDAEANAG

Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Artificial Intelligence Platforms for Enterprise

Keywords

• Managed IT services
• Cybersecurity solutions
• IT compliance consulting
• Disaster recovery services
• Business IT support

Headquarters

HQ city

Minnetonka

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring monthly fees for comprehensive managed IT services including 24/7 support, proactive maintenance, network management, and scalable solutions. Flat-fee support model with no surprise bills.
2. Cybersecurity Services: Advanced threat detection, continuous monitoring, incident response, and employee training services as standalone or bundled cybersecurity offerings.
3. Disaster Recovery Services: Business continuity solutions including automated backups, rapid recovery plans, and data integrity checks.
4. IT Consulting: Strategic planning, technology assessments, vendor management, cost optimization, and project management services.
5. IT Compliance Services: Compliance support including audits, policy development, continuous monitoring, staff training, and documentation for regulatory requirements.
6. AI for Business Services: AI implementation and integration services including 90-day managed AI programs, private model deployment, and ongoing AI optimization.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Veracity Technologies provides managed IT services including 24/7 helpdesk support, proactive network management, cybersecurity (threat detection, monitoring, incident response), disaster recovery, IT consulting, and regulatory compliance (SOC 2). It delivers these services primarily to SMB and mid-market clients in financial services, manufacturing, and commercial construction in the Twin Cities metro area. The company recently launched AI as a Service, a managed AI implementation offering with private AI deployments and governance protocols.

Product overview

Veracity Technologies is a managed IT services provider (MSP) offering a portfolio of integrated services rather than a single software product. The core offering consists of Managed IT Services (24/7 support, network management, vCIO services) combined with Cybersecurity (threat detection, monitoring, incident response), Disaster Recovery (backup and business continuity), IT Consulting (strategic planning, system integration), and IT Compliance Services (SOC 2, regulatory compliance). The company has recently launched AI as a Service to help clients implement AI tools including private AI deployments. Services are delivered across industry verticals (financial services, manufacturing, construction) and geographic coverage (Twin Cities metro). The company also publishes educational books on AI strategy and maintains client portals, a help center, and YouTube-based training content (VT TV).

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services 24/7 IT support, proactive maintenance, network management, vCIO services, and dedicated account management for SMB and mid-market businesses in the Twin Cities metro area.
• Cybersecurity Advanced threat detection, continuous monitoring, incident response, and employee training to protect businesses from cyber threats, ransomware, and data breaches.
• Disaster Recovery Business continuity solutions including automated backups, rapid recovery plans, data integrity checks, and cloud-based recovery to restore operations quickly after disasters.
• IT Consulting Strategic planning, technology assessments, vendor management, cost optimization, project management, and IT/OT system integration services for SMB and mid-market clients.
• IT Compliance Services Regulatory compliance support including SOC 2 audits, policy development, continuous monitoring, staff training, and documentation for financial services, construction, and manufacturing industries.
• AI as a Service Managed AI implementation service that helps organizations integrate AI into workflows while maintaining data security and compliance, including 90-day structured implementation, shadow AI audits, private AI deployment, and ongoing governance.
• Financial Services IT Support Specialized IT support for financial services firms with deep expertise in SOC 2 compliance, regulatory standards, data security, and operational integrity.
• Manufacturing IT Support IT and cybersecurity solutions for manufacturing firms including IT/OT system integration, quality control automation, and supply chain management support.
• Construction IT Support IT support for commercial construction companies including project data security, subcontractor confidentiality, and bid protection.
• Twin Cities IT Support Geographic managed IT service offering covering the greater Twin Cities metro including Minneapolis, Saint Paul, Minnetonka, Bloomington, Eden Prairie, Maple Grove, Plymouth, Brooklyn Park, Woodbury, Eagan, Burnsville, and St. Louis Park.

Quantifiable outcome

• 98% client retention rate demonstrating exceptional customer satisfaction
• +3 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature5 records

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Regional players

• RBA Group: Twin Cities-area IT consulting and managed services firm. Direct regional peer competing for the same SMB and mid-market clients in the Minneapolis-St. Paul metro.
• Marco: St. Cloud, Minnesota-based IT services and managed services firm serving Upper Midwest businesses. Direct regional overlap with Veracity in Minnesota and similar mid-market customer base.

Direct peers

• Dataprise: National managed IT services and cybersecurity provider with comparable MSP model and multi-vertical coverage. Both firms offer 24/7 helpdesk, managed cybersecurity, and vCIO services to mid-market clients.
• Ntiva: Mid-sized national MSP offering managed IT, cybersecurity, cloud, and compliance services to SMB and mid-market clients. Comparable service portfolio and recurring subscription model to Veracity.
• Be Structured Technology Group: Regional managed IT services provider with a similar SMB-to-mid-market focus and emphasis on regulated industries. Closely comparable in size, service mix, and go-to-market approach.
• Magna5: PE-backed managed IT and cybersecurity services provider focused on mid-market and regulated industries. Closely comparable service mix and vertical targeting, particularly financial services and manufacturing.
• Stratosphere Networks: Managed IT services and cybersecurity provider serving SMB and mid-market clients with co-managed and fully managed offerings. Comparable service portfolio and subscription pricing model.

Broad incumbents

• Kyndryl: Global managed infrastructure and IT services spinoff from IBM. Competes with Veracity in the mid-market and large-enterprise managed services layer, particularly for clients needing compliance-grade IT operations.
• Accenture: Global consulting and managed services firm. Increasingly competes in AI implementation and managed IT for regulated industries, overlapping with Veracity's AI as a Service and compliance offerings.
• CDW: Large technology solutions provider offering managed services alongside hardware, software, and configuration. Competes for mid-market IT services wallet share with broad portfolio capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/VeracityTech1
• YouTubeyoutube.com/@veracitytechnologies
• Facebookfacebook.com/veracitytech
• LinkedInlinkedin.com/company/veracity-technologies

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Veracity Technologies - Minneapolis IT Services