DONAN

What DONAN does

Donan, founded in 1948 and headquartered in Louisville, Kentucky, is a forensic engineering and investigation firm specializing in cause-of-loss analysis for the U.S. insurance industry. The company is a wholly-owned subsidiary of Alpine Intel, a property intelligence holding group, and serves insurance carriers, claims adjusters, property owners, and product liability/subrogation clients nationwide through a network of licensed Professional Engineers holding a combined 1,200+ PE licenses across U.S. states. With 251-500 employees and 75+ years of operating history, Donan conducts investigations across residential, commercial, and industrial properties for perils including wind, lightning, hail, flood, water, and fire.

The company's service portfolio spans five primary revenue streams, all priced on a per-assignment professional services basis: (1) Forensic Engineering investigations with average 15-day cycle times for commercial and 3-day turnarounds via Donan On Demand for residential roofing; (2) Component Testing Laboratories (CTL) in Simpsonville, KY and Henderson, NV — described as the largest forensic component testing lab in the nation, processing 10,000+ failure analysis investigations annually using SEM, EDS, and CDR technology; (3) Loss Logistics, a single-chain-of-custody evidence shipping and receiving service; (4) Vehicle Services including Crash Data Retrieval, infotainment downloads, 3D vehicle scanning, and crash reconstruction delivered in partnership with Mecanica Scientific Services; and (5) the Donan On Demand mobile application (freemium, launched 2026-04-23) guiding insurance adjusters through protocol-driven roof inspections. The firm operates B2B via direct assignment submission portal, 24/7 phone/email customer service, and mobile app channels, with no disclosed public pricing or revenue figures.

Donan's underlying technology is rooted in licensed professional engineering expertise augmented by physical laboratory instrumentation (ScEM, EDS), vehicle black-box data extraction, 3D scanning, and digital workflow software — not AI/ML-native systems. Strategic positioning emphasizes scientific method, unbiased peer-reviewed reporting, rapid CAT response, and cross-referral leverage from the Alpine Intel ecosystem (which includes National Fire Experts, HVACi, StrikeCheck, VRC Investigations, TechLoss, The Robison Group, and BSC Forensics).

Name

DONAN

Legal name

Donan Engineering, LLC

Website

https://donan.com

Company type

Private

Founded year

1948

Operating status

Operating

Headcount range

251–500 employees

Short description

Donan is a U.S.-based forensic engineering and investigation firm serving the insurance industry with nationwide licensed Professional Engineers. It provides property, component, and vehicle forensic analysis plus a mobile-app-enabled roofing inspection service, operating as a subsidiary of Alpine Intel.

Ownership category

akta.pro rank

Product category

Forensic Engineering & Property Loss Investigation Services

NAICS

Other Scientific and Technical Consulting Services (541690), Scientific Research and Development Services (5417)

SIC

Construction - Special Trade Contractors (1700)

akta.pro primary industry

Forensic Engineering & Failure Analysis Consulting (BPAHAIAO)

Keywords

• Forensic engineering services
• Property loss investigations
• Component testing laboratory
• Crash data retrieval
• Evidence chain of custody

Headquarters

HQ city

Louisville

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Forensic Engineering Services: Professional engineering investigations for residential, commercial, and industrial properties to determine cause of loss for insurance claims. Services include on-site inspections, peer-reviewed reports, and engineer-stamped conclusions. Revenue generated through per-assignment fees based on property type and complexity.
2. Component Testing Laboratory: Product failure analysis and material testing services at the nation's largest forensic laboratory. Conducts over 10,000 failure analysis investigations annually. Services include appliance testing, component testing, and litigation support with expert witness testimony.
3. Loss Logistics: Evidence shipping and receiving services dedicated to evidence management. Provides single chain of custody and photographic documentation. Revenue generated through logistics and handling fees.
4. Vehicle Services: Crash data retrieval, infotainment downloads, 3D vehicle scanning, crash reconstruction, crash testing and research, forensic video analysis, and 3D animation services for auto insurance claims.
5. Donan On Demand App: Mobile application for guided roof inspections. The app itself is free to download, with revenue derived from the engineering report services that follow inspection submissions.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

DONAN is a forensic engineering and investigation firm that conducts on-site and app-guided cause-of-loss inspections for residential, commercial, and industrial property insurance claims, delivering engineer-stamped peer-reviewed reports. Its offerings span forensic engineering investigations, the nation's largest forensic component testing laboratory, white-glove loss logistics evidence management, and vehicle/auto claims services (crash data retrieval, infotainment downloads, 3D scanning, and crash reconstruction).

Product overview

DONAN is a forensic engineering and investigation firm with over 75 years of experience, now part of Alpine Intel. The company operates a platform-based model combining multiple service lines: (1) Forensic Engineering services covering residential, commercial, flood, fire (National Fire Experts), and CAT response investigations, (2) a proprietary mobile application called Donan On Demand for streamlined roofing inspections, (3) Component Testing Laboratories (CTL) offering the nation's largest forensic testing facility with over 10,000 annual investigations, (4) Loss Logistics providing evidence shipping/management with single chain of custody, and (5) Vehicle Services including Crash Data Retrieval, Infotainment Downloads, 3D Scanning, and crash reconstruction via partner Mecanica Scientific Services. The company leverages technology including Scanning Electron Microscopes and virtual joint product inspections to deliver actionable property intelligence.

Differentiator

Problem solved

Functional benefit

Brands

• Donan On Demand: Mobile application guiding insurance adjusters through roof inspections for hail and wind damage, delivering engineer-stamped reports in average three business days
• Component Testing Laboratories (CTL)
• Loss Logistics
• National Fire Experts

Products and services

• Forensic Engineering Investigations Licensed engineer-led on-site forensic engineering investigations to determine cause of loss and scope of damage for residential, commercial, and industrial property insurance claims nationwide.
• Residential Investigations Forensic engineering investigations for residential properties, including new construction and historic homes, delivering actionable intelligence on cause of loss and scope of damage.
• Commercial Investigations Forensic engineering assessments for commercial properties including office buildings, apartments, strip malls, hotels, schools, and industrial facilities, with average 15-business-day cycle time.
• Flood Investigations Specialized flood damage investigations by licensed engineers with flood-specific training, adhering to FEMA standards for insurance claim management.
• CAT Response Catastrophic event response protocol for severe weather events including hurricanes, tornadoes, hail, earthquakes, blizzards, and drought, with engineers licensed in multiple states providing rapid deployment for high-need areas.
• National Fire Experts (Fire Investigation) Origin and cause fire and explosion investigation services providing actionable reports across the United States, formerly operated as Donan Fire Investigation.
• Roofing On Demand Mobile app-guided roofing inspection service for hail and wind damage claims, delivering professional engineering conclusions within 3 business days.
• Component Testing Laboratory (CTL) Forensic component and materials testing laboratory conducting failure analysis investigations with professional engineers and certified fire and explosion investigators, processing over 10,000 investigations annually at locations in Kentucky and Nevada.
• Loss Logistics White-glove evidence shipping and receiving service providing single chain of custody and photographic documentation from pickup through examination and storage, protecting valuable evidence prior to examination.
• Vehicle Services Comprehensive auto claims services including Crash Data Retrieval (black box data), Infotainment Downloads, 3D Vehicle Scanning, Crash Reconstruction, Crash Testing and Research, Forensic Video Analysis, and 3D Animation for auto insurance claims.
• Donan On Demand Mobile App Free mobile application (iOS/Android) that guides insurance adjusters through roof inspections for hail and wind damage on residential properties under 5,000 sq ft with asphalt shingles, delivering engineer-stamped reports in an average of 3 business days.

Quantifiable outcome

• Reports delivered in average 3 business days for roofing inspections, representing 80% reduction compared to typical 15-day on-site assessment timeline
• +2 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

Eight partnerships are on record, tiered parent company, core and minor.

• Alpine Intelparent companyOthersDonan is a subsidiary of Alpine Intel, a company dedicated to innovation across the insurance industry. Alpine Intel delivers actionable intelligence that helps customers achieve peak claims performance. Donan is part of the Alpine Intel suite of services along with other subsidiaries.
• National Fire ExpertscoreStrategic or Co-development PartnerFormerly known as Donan Fire Investigation, National Fire Experts provides origin and cause fire investigation reports across the United States. Donan refers to National Fire Experts as its sister company within the Alpine Intel ecosystem.
• HVAC Investigating Services (HVACi)minorStrategic or Co-development PartnerSister company within the Alpine Intel ecosystem providing HVAC investigation services. Referenced as part of the endorsed service providers network.
• StrikeCheckminorStrategic or Co-development PartnerSister company within the Alpine Intel ecosystem providing strike and impact investigation services. Referenced as part of the endorsed service providers network.
• VRC InvestigationsminorStrategic or Co-development PartnerSister company within the Alpine Intel ecosystem providing investigation services. Referenced as part of the endorsed service providers network.
• TechLossminorStrategic or Co-development PartnerSister company within the Alpine Intel ecosystem. Referenced as part of the endorsed service providers network.
• The Robison GroupminorStrategic or Co-development PartnerSister company within the Alpine Intel ecosystem providing forensic services. Referenced as part of the endorsed service providers network.
• BSC ForensicsminorStrategic or Co-development PartnerSister company within the Alpine Intel ecosystem. Referenced as part of the endorsed service providers network.

Scale indicators6 records

Recent moves3 records

Expansion highlights5 records

Market position

Strengths1 record

Competitive moat5 records

Key risks1 record

Key highlights6 records

Customer concentration

• Xx.com/donaneng
• Facebookfacebook.com/donanengineering
• LinkedInlinkedin.com/company/217947

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments3 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DONAN