Tapestry Health Systems

What Tapestry Health Systems does

Tapestry Health Systems is a 50-year-old community-based nonprofit health organization headquartered in Springfield, Massachusetts, serving nearly 20,000 residents per year across Western Massachusetts. The organization delivers an integrated portfolio of community health services through 15+ physical locations spanning nine cities (Chicopee, Greenfield, Holyoke, North Adams, Northampton, Pittsfield, Springfield, West Springfield, and Westfield), a Mobile Health Clinic van funded by the Kraft Family Foundation, mobile syringe/naloxone delivery to five additional towns, and a HIPAA-compliant telehealth platform. Service lines are organized into four pillars: Sexual & Reproductive Health (birth control, pregnancy testing, STI testing and treatment, medication abortion, emergency contraception, gender-affirming hormone therapy, preventive screenings, PrEP/PEP, and youth services), Harm Reduction Support (syringe services since 1995, naloxone distribution, community drug checking via FTIR and test strips, safer use supplies, wound care, and post-overdose outreach), WIC & Family Services (food benefits, nutrition education, and 24/7 breastfeeding peer support), and the Mobile Health Clinic. The technology stack is built on standard healthcare IT — an eClinicalWorks Patient Portal for messaging and records, the eCW telehealth module, and FTIR spectroscopy combined with multi-analyte immunoassay test strips for drug supply analysis — with results published to the StreetCheck public portal.

The business model is a hybrid of government funding, insurance reimbursements, foundation grants, and charitable giving rather than a commercial revenue model. Approximately 77% of the budget is sourced from government funding (federal WIC, MassHealth, and other insurance reimbursements), while the remaining ~23% comes from foundations, individual donors, and service fees. Patient pricing follows a sliding scale based on income and family size, with harm reduction supplies, WIC benefits, and many services provided at no cost and no ID required; no patient is turned away for inability to pay. Distribution is direct-to-consumer, supported by a TapestryU education hub, organic social media, annual community events (Walk for EveryBody, Annual Tapestry Gala), and partnerships with Labcorp, MassHealth, the Kraft Family Foundation, StreetCheck, MCLA, and area hospitals. The organization is governed by a volunteer Board of Directors and led by a C-suite including CEO Mavis Nimoh, COO Damaris Jones, CFO Marie Dokoupil, CHRO Rebecca Ramah, and Chief Development and Communications Officer Lisa Andrews.

Name

Tapestry Health Systems

Legal name

Tapestry Health

Website

https://tapestryhealth.org

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

51–100 employees

Short description

Tapestry Health Systems is a 50-year-old Massachusetts-based nonprofit providing integrated sexual and reproductive health, harm reduction, and WIC nutrition services to nearly 20,000 residents annually across 15+ Western Massachusetts locations, a Mobile Health Clinic, and telehealth.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Health Services (8000)

akta.pro primary industry

Women’s Health & Family Care Virtual Care (fertility, maternity, pediatrics) (HLALADAE)

akta.pro secondary industry

Occupational Health & Worksite Health Virtual Care (fit-for-duty, RTW) (HLALADAM)

Keywords

• Community health services
• Sexual and reproductive health
• Harm reduction services
• Syringe services program
• WIC nutrition program

Headquarters

HQ city

Florence

HQ country

United States

HQ region

North America

Offices16 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Foundation Grants and Individual Donations: Approximately 23% of Tapestry's budget comes from foundations, individual donors, and service fees; donations fund programs that government funding does not fully cover. Donations accepted via online portal, mail, stock gifts, employer matching, honorary/memorial giving, and legacy/bequests.
2. Government Healthcare Funding (MassHealth/Insurance Reimbursements): Reimbursements from MassHealth and most major insurance plans for clinical services including contraception, STI testing/treatment, gender-affirming care, and medication abortion. WIC program is federally funded.
3. Sliding-Scale Patient Service Fees: Service fees adjusted based on household income and family size for patients without insurance or who cannot afford care; some services are free for those who qualify. No one is turned away for inability to pay.
4. Specialized Foundation Grants: Targeted grants from foundations such as the Kraft Family Foundation, which funds the Mobile Health Clinic.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Tapestry Health Systems is a community-based nonprofit health organization delivering integrated clinical, harm reduction, and nutrition services across Western Massachusetts. It operates a network of Sexual Health Clinics, Harm Reduction Sites, WIC offices, a Mobile Health Clinic, and HIPAA-compliant Telehealth, serving nearly 20,000 residents annually with confidential, low- or no-cost care regardless of ability to pay.

Product overview

Tapestry Health Systems is a community-based health organization (founded 50 years ago) delivering a multi-line portfolio of clinical and educational services across Western Massachusetts, rather than a single unified software product. The portfolio is organized around four core service lines — Sexual & Reproductive Health (Birth Control Access, Pregnancy Testing, STI Testing & Treatment, Medication Abortion, Emergency Contraception, Gender-Affirming Healthcare, Preventive Health Screenings, PrEP & PEP HIV Prevention, and Youth & Young Adult services), Harm Reduction Support (Syringe Services & Safe Disposal, Naloxone Access & Training, Drug Checking, Safer Use Supplies and Education, Wound Care Services, and the Post-Overdose Support Program), WIC & Family Services (Food & Nutrition Access and 24/7 Breastfeeding Support), and the Mobile Health Clinic — supplemented by Telehealth Appointments delivered on a HIPAA-compliant platform and the Tapestry Patient Portal (eClinicalWorks-powered). Education and outreach are consolidated under the TapestryU hub, which packages PDFs, toolkits, videos, and workshops (Birth Control Chart, Safer Supplies Checklist, WIC Buddy Program, Sexplorations, Consent Mini-Lesson, STI Testing Community Toolkit, Sexual Health Workshops) and shares them with patients, educators, and community ambassadors. Together these offerings form Tapestry's integrated community healthcare platform, serving nearly 20,000 residents each year across Western Massachusetts.

Differentiator

Problem solved

Functional benefit

Brands

• TapestryU: Tapestry Health's free online resource hub for health education, community guides, toolkits, and wellness tools covering sexual health, reproductive care, harm reduction, and related topics.
• Tapestry Mobile Health Clinic

Products and services

• Sexual & Reproductive Health Services Comprehensive sexual and reproductive healthcare line including Birth Control Access, Pregnancy Testing, STI Testing & Treatment, Medication Abortion, Emergency Contraception, Gender-Affirming Healthcare, Preventive Health Screenings, PrEP & PEP HIV Prevention, and Youth & Young Adult services; delivered through Sexual Health Clinics, Harm Reduction Sites, Telehealth, and the Mobile Health Clinic.
• Birth Control Access Provides the full range of birth control options, from daily pills to long-acting IUDs and implants, with same-week appointments and online scheduling for renewals; used for contraception, managing painful periods, and gender-affirming care.
• Pregnancy Testing Free or low-cost confidential urine pregnancy testing on a walk-in basis at all Tapestry SRH locations, with no appointment, ID, or insurance required; results typically available quickly.
• STI Testing & Treatment Confidential testing and treatment for Chlamydia, Gonorrhea, Syphilis, HIV, and Hepatitis C across Health Clinics, Harm Reduction Sites, and the Mobile Van; rapid HIV testing delivers results in minutes with walk-in availability.
• Medication Abortion Medication abortion (abortion pill) available up to 11 weeks of pregnancy with appointments typically within days, 24/7 clinician support via answering service, MassHealth Standard coverage, and LMP calculator for eligibility assessment.
• Emergency Contraception Emergency contraception offered as pill or copper IUD, available up to 5 days (120 hours) after unprotected sex, with walk-in availability and no prescription or parental consent required.
• Gender-Affirming Healthcare Individualized hormone therapy (testosterone and estrogen) with affirming-care-trained staff, telehealth follow-ups, and referrals to therapists, legal support for name changes, voice training, and surgical procedures; available to ages 18+ directly, under-18 supported via referrals.
• PrEP & PEP HIV Prevention Daily oral PrEP and new injectable PrEP option (every 6 months) for ongoing HIV protection, plus emergency PEP available within 72 hours of possible exposure as a 28-day regimen; initial appointments typically within 1-2 weeks.
• Preventive Health Screenings Pap Smears, pelvic exams, breast cancer screenings, HPV vaccines (Gardasil available for adolescents and adults up to age 45), HPV tracking, and referrals for mammograms and colposcopies.
• Youth & Young Adult Services Confidential sexual and reproductive health services for teens, young adults, and college students; all SRH services are confidential for youth, qualifying patients under 18 receive all health services at no cost, and same-week appointments are typically available.
• Harm Reduction Support Services Free, confidential, evidence-based harm reduction services on a walk-in basis or through Mobile Health, including Drug Checking, Safer Use Supplies, Syringe Services & Safe Disposal, Naloxone Access & Training, and Post-Overdose Support.
• Syringe Services & Safe Disposal Free, anonymous syringe access and safe disposal at Harm Reduction sites in Northampton, Springfield, Holyoke, Greenfield, Chicopee, and Westfield, plus mobile delivery to Amherst, Belchertown, Montague, South Hadley, and Ludlow; sharps containers available at no cost.
• Naloxone (Narcan) Access & Training Free Narcan nasal spray and overdose reversal training (15-30 minute sessions) available at Harm Reduction sites, Health Clinics, and the Mobile Health Van, with fentanyl awareness information and post-overdose referrals.
• Drug Checking Community drug-checking initiative using fentanyl, xylazine, benzodiazepine, medetomidine, and nitazene test strips plus FTIR technology; results shared confidentially within one week via StreetCheck, testing opioids, stimulants, club drugs, pressed pills, and non-pharmaceutical hormones.
• Safer Use Supplies and Education Free distribution of alcohol swabs, pipes, sterile water, cottons, cookers, tourniquets, safer sniffing supplies, and safer sex supplies (condoms, dental dams, lube), paired with non-judgmental safer-use education at Harm Reduction sites and the Mobile Health Clinic.
• Wound Care Services Specialized wound care for injection-related wounds, abscesses, and xylazine wounds by a certified wound specialist, with weekly or bi-weekly follow-up visits until healed; delivered via the Mobile Health Van and select Harm Reduction sites.
• Post-Overdose Support Program Referral-based outreach program connecting overdose survivors with Narcan, harm reduction supplies, treatment referrals, and social services within 24-72 hours; currently available in Springfield and Holyoke with expansion underway.
• WIC & Family Services Core service line delivering personalized nutrition education, WIC food cards, breastfeeding support, and family resource referrals across multiple WIC locations in Western Massachusetts, including 24/7 peer counselor support.
• Food & Nutrition Access (WIC Program) WIC program providing food cards to buy approved healthy foods, personalized nutrition education, telehealth for select services, and connections to health, housing, and childcare resources; serves families meeting Massachusetts income eligibility (up to 185% of federal poverty level).
• 24/7 Breastfeeding Support Round-the-clock breastfeeding and chestfeeding support from trained Tapestry WIC peer counselors via call or text, available to all Tapestry WIC participants at no additional cost.
• Mobile Health Clinic Mobile Health Clinic delivering confidential health services directly into communities across Western Massachusetts on a rotating schedule, including walk-in STI testing, harm reduction supplies, wound care, and free safer sex supplies; serves anyone 14+ with no appointment, ID, or insurance required.
• Telehealth Appointments Phone-based telehealth appointments on a HIPAA-compliant platform for select sexual and reproductive health services and WIC services, including gender-affirming hormone therapy follow-ups, STI consultations, birth control starts, UTI/vaginal infection care, and PrEP initiation; lab orders routed to nearest Tapestry clinic or another lab.
• Tapestry Patient Portal Secure online portal (powered by eClinicalWorks) for current Tapestry patients to message their care team, view visit summaries, request prescription refills, access test results, and update personal information.

Quantifiable outcome

• Serves nearly 20,000 residents each year across Western Massachusetts
• +3 more outcomes

Named customers2 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature6 records

Partnerships

Ten partnerships are on record, tiered core operational partner, strategic operational partner for drug checking, referral partner, core referral partner for post-overdose program, strategic host partner, advisory/board-affiliated partner and minor - board affiliation.

• Labcorpcore operational partnerTechnology or IntegrationLab orders from Tapestry telehealth visits can be collected at any Labcorp location; no requisition forms required because orders are routed electronically and the patient information is already on file.
• StreetCheck (info.streetcheck.org / streetcheck.org)strategic operational partner for drug checkingStrategic or Co-development PartnerCommunity drug checking results are shared confidentially via the StreetCheck portal within 1 week of submission; Tapestry is part of a Massachusetts movement advancing community drug-checking initiatives.
• ineedana.comreferral partnerStrategic or Co-development PartnerFor medication abortion patients beyond 11 weeks, Tapestry refers them to ineedana.com to find a health center near them that offers in-clinic abortion procedures.
• Hospitals and First Responders (Springfield and Holyoke)core referral partner for post-overdose programImplementation/ SI/ Consulting PartnerReferral-based Post-Overdose Support program accepts referrals from hospitals, first responders, harm reduction sites, and other care providers in Springfield and Holyoke.
• Massachusetts College of Liberal Arts (MCLA)strategic host partnerStrategic or Co-development PartnerMCLA hosts Tapestry's North Adams Sexual Health Clinic at its Wellness Center (289 Church Street, North Adams, MA 01247), bringing confidential reproductive care to college students.
• Baystate Medical Center (Midwifery Education Program)advisory/board-affiliated partnerStrategic or Co-development PartnerBaystate Medical Center Midwifery Education Program Director Susan Krause serves on Tapestry's Board; relationship supports Tapestry's midwifery and reproductive health service line.
• Westfield State University (Public and Community Health)advisory/board-affiliated partnerStrategic or Co-development PartnerWestfield State University Professor of Public and Community Health Brad Riley chairs Tapestry's Board, linking the organization to academic public health expertise.
• Center for Human Development (CHD)advisory/board-affiliated partnerStrategic or Co-development PartnerCHD's Senior Division Director for the Homelessness service line Christy O'Brien serves on Tapestry's Board, supporting alignment around homelessness and behavioral health services.
• UMass Amherst (Community Health Education & Office of Equity & Inclusion)advisory/board-affiliated partnerStrategic or Co-development PartnerMultiple Tapestry Board members are affiliated with UMass Amherst (Cas Rego-Martin in Office of Equity & Inclusion; Geraldine Puerto as doctoral student in Community Health Education; Julia Mathis as alumna), anchoring Tapestry in regional public health research.
• Kripalu Center for Yoga & Healthminor - board affiliationGTM or Marketing PartnerKripalu Director of Marketing Allison Furkey serves on Tapestry's Board, providing marketing expertise and Berkshire-region visibility.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Planned Parenthood League of Massachusetts: Statewide affiliate of Planned Parenthood providing sexual and reproductive health services, contraception, STI testing, abortion care, and gender-affirming care across Massachusetts. Directly comparable to Tapestry's SRH clinical portfolio, with overlapping service lines in birth control, STI testing, and gender-affirming care.
• Health Imperatives: Massachusetts-based nonprofit operating community health and family planning programs including WIC, sexual and reproductive health, and harm reduction across southeastern MA. Most direct peer to Tapestry's integrated WIC + SRH model, with similar mission-driven sliding-scale service structure.
• Caring Health Center: Federally Qualified Health Center (FQHC) based in Springfield, MA, providing primary care, behavioral health, and WIC services to underserved populations in the same Western Massachusetts geography as Tapestry. Closest direct geographic peer with overlapping WIC and primary care mandates.
• Fenway Health: Boston-based community health organization specializing in LGBTQ+ care, sexual health, PrEP, gender-affirming care, and harm reduction. Highly comparable in mission and clinical portfolio to Tapestry's gender-affirming and HIV prevention services, with a longer track record as a model for integrated LGBTQ+ community health.
• Boston Health Care for the Homeless Program: Community health nonprofit serving homeless and marginalized populations in Greater Boston with primary care, behavioral health, and harm reduction services. Comparable in mission to Tapestry's outreach model and overlapping harm reduction and mobile delivery orientation.
• Harbor Health Services: Massachusetts-based FQHC operating community health centers, dental, pharmacy, and WIC services across the Boston/Cape Cod region. Comparable multi-site community health nonprofit model with similar funding mix (government + grants + sliding scale) and service breadth.
• Outer Cape Health Services: Massachusetts FQHC operating community health centers in the lower and outer Cape Cod region, providing primary care, behavioral health, and WIC services. Comparable rural community health footprint model and FQHC funding structure, though geographically distinct from Tapestry's Western MA base.

Broad incumbents

• Baystate Health: Largest integrated healthcare system in Western Massachusetts, headquartered in Springfield. Operates hospitals, primary care, and population health programs overlapping with Tapestry's geography and patient base, and Baystate's midwifery director serves on Tapestry's board. Comparable as the dominant regional incumbent across the same service area.

Emerging players

• AIDS Project Worcester / AIDS Support Group of Cape Cod: Regional HIV/AIDS service organizations operating harm reduction, syringe access, PrEP, and case management services in Massachusetts. Most directly comparable to Tapestry's harm reduction and PrEP/PEP portfolio at a sub-regional scale, with strong overlap in service model and target population (PWUD, LGBTQ+).

Others

• Massachusetts League of Community Health Centers: Statewide association representing Massachusetts community health centers, including many FQHCs. Relevant as the policy/advocacy body for the community health center sector in which Tapestry operates, and a likely convener/funder channel for many of Tapestry's peers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UChRisOSkfuzyd7iO5WSvw2w
• Facebookfacebook.com/tapestryhealth
• LinkedInlinkedin.com/company/tapestry-health
• Instagraminstagram.com/tapestrywmass
• Xx.com/tapestryhealth

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tapestry Health Systems