Mueller
Mueller Systems, a subsidiary of Mueller Water Products (NYSE: MWA), provides Advanced Metering Infrastructure hardware, smart water meters, acoustic leak detection, and water intelligence software to municipal and investor-owned water utilities across North America and select international markets.
- Company typePrivate
- Founded1857
- HeadquartersCleveland, United States
- Headcount251–500
- GTM typeB2B
- OfferingHardware or Manufacturing
What Mueller does
Mueller Systems, LLC is a subsidiary of Mueller Water Products, Inc. (NYSE: MWA) and provides Advanced Metering Infrastructure (AMI), smart water meters, and water intelligence software to municipal and investor-owned water utilities across North America, with growing presence in Europe and Asia-Pacific. The company's product portfolio is anchored by the Mi.Net® AMI system, which wirelessly links meters, distribution sensors, and control devices for near real-time data access, and the Sentryx™ Water Intelligence Platform, which aggregates usage, pressure, and network data into a single interface for utility operators. Mueller Systems also offers residential, commercial, industrial, and fire-service meters, registers, and accessories, plus the Hydro-Guard pressure monitoring and automated flushing systems, and is integrated with the Echologics acoustic leak detection franchise (EchoShore-DX, EchoShore-TX, EchoShore-M).
The business generates revenue through hardware sales of smart meters and AMI endpoints, subscription and managed services via the Sentryx platform and Network-as-a-Service (NaaS) AMI offering, and professional services delivered through the Echologics leak detection and ePulse pipeline condition assessment lines. Mueller Systems sells primarily through direct enterprise field sales to municipal utilities, supplemented by channel partners and distributors such as Saint-Gobain PAM Nederland in Europe. The Mueller Water Products parent reported total revenues of $916 million for fiscal year ending September 2018, with its technologies segment (which includes Mueller Systems AMI and Echologics) contributing $97.2 million, and the company has executed two notable acquisitions under the MWA parent — Singer Valve in 2017 and Krausz Industries for $140 million in 2018 — to broaden its flow control and pipe repair reach.
Mueller firmographics
Firmographics- Name
- Mueller
- Legal name
- Mueller Systems, LLC
- Website
- https://muellersystems.com
- Company type
- Private
- Founded year
- 1857
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Mueller Systems, a subsidiary of Mueller Water Products (NYSE: MWA), provides Advanced Metering Infrastructure hardware, smart water meters, acoustic leak detection, and water intelligence software to municipal and investor-owned water utilities across North America and select international markets.
- Ownership category
- akta.pro rank
Mueller industry classification
Industry- Product category
- Water Infrastructure Products & Smart Metering
- NAICS
- Totalizing Fluid Meter and Counting Device Manufacturing (334514)
- SIC
- Totalizing Fluid Meters & Counting Devices (3824), Industrial Instruments For Measurement, Display, And Control (3823)
- akta.pro primary industry
- Real-Time Leak Alarms & Event Management (Analytics Platforms, Workflows) (EUANAKAK)
Keywords
Where Mueller is headquartered
LocationHeadquarters
- HQ city
- Cleveland
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Mueller business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Smart Water Meters and AMI Hardware: Sale of smart water meters, residential/commercial/industrial meters, fire service meters, registers and accessories with integrated communication technology for AMI networks.
- Software Services and Water Intelligence: Sentryx Water Intelligence Platform providing data analytics, leak detection monitoring, customer portals (AquaTrax), and network management software on subscription or service basis.
- Network-as-a-Service (NaaS): Managed connectivity services where Mueller provides and maintains network infrastructure for utilities, offering cost-effective AMI deployment without upfront capital investment.
- Leak Detection and Condition Assessment: Echologics acoustic leak detection technology providing monitoring services and condition assessment of water mains.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Mueller product offering
Product offeringCore offering
Mueller Systems manufactures and sells smart water meters, Advanced Metering Infrastructure (AMI/AMR) communication systems, and water intelligence software (Sentryx) to municipal water utilities. The company also provides acoustic leak detection services (Echologics), pressure monitoring, fire hydrant systems, control valves, and pipe repair products. Its offerings combine IoT hardware, proprietary software analytics, and managed network services for water utility infrastructure modernization.
Product overview
Mueller Systems is a subsidiary of Mueller Water Products and offers a unified portfolio of Advanced Metering Infrastructure (AMI) hardware, software platforms, and IoT-enabled water network management solutions. The portfolio is organized around a core AMI platform — the Mi.Net® System — which connects meters, sensors, and control devices via wireless fixed networks (AMI), mobile drive-by (AMR), or hybrid configurations. This platform integrates with the Sentryx™ Water Intelligence Platform for data aggregation, analytics, and customer engagement, and is complemented by specialized add-on modules including LoRaWAN and Cellular endpoints, Network-as-a-Service connectivity, Migratable AMR/AMI solutions, EchoShore-DX/TX/M acoustic leak detection, Hydro-Guard pressure monitoring, and Hydro-Guard automated flushing systems. The hardware portfolio encompasses residential, commercial/industrial, and fire-service water meters; smart fire hydrants (J-0438 with integrated pressure monitoring and leak detection caps); Singer automatic control valves; Pratt butterfly valves; and the HYMAX pipe repair brand acquired through Krausz Industries. Additional customer-facing tools include AquaTrax consumer portals for usage monitoring and budget alerts. Together, these products enable water utilities to reduce non-revenue water loss, achieve regulatory compliance, improve operational efficiency, and engage customers in conservation.
Differentiator
Problem solved
Functional benefit
Brands
- Mi.Net: Mueller Infrastructure Network for Utilities - AMI system linking meters, distribution sensors and control devices for real-time access
- Sentryx
- Echologics
- Hydro-Guard
- Singer
- Jones
- Pratt
- Milliken
- U.S. Pipe Valve and Hydrant
- Hydro Gate
- Krausz
Quantifiable outcome
- Reduces water usage by up to 50% through AMI-enabled conservation programs
- +4 more outcomes
Companies that use Mueller
Customer profileNamed customers9 records
Segments3 records
Ideal customer profiles2 records
Mueller technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature6 records
Mueller partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- AT&TcoreAT&T provides the wireless connectivity infrastructure (LTE network) for Mueller Water Products' IoT-enabled smart water monitoring systems. Data from Mueller sensors travels through AT&T's network to cloud platforms for analysis.
- IBMcoreIBM provides the Water Management Center software platform that receives and analyzes data from Mueller's acoustic sensors. The partnership was part of NIST's Global City Teams Challenge for smart city applications.
- Desert Research Institute (Nevada Center for Excellence)minorDesert Research Institute partnered with Las Vegas Valley Water District to test Echologics leak detection technology. The nonprofit center was launched to attract water-related industries and technology development to Nevada.
- Saint-Gobain PAM NederlandminorSaint-Gobain PAM Nederland serves as Mueller Co's distributor in the Netherlands, handling product fulfillment, local client relationships, and project coordination for fire-water main installations.
Scale indicators11 records
Recent moves6 records
Expansion highlights6 records
Mueller competitors and assessment
Company assessmentDirect peers
- Itron: Itron is a leading global provider of AMI, smart metering, and analytics solutions for water, gas, and electric utilities. Its OpenWay and Temetra AMI platforms directly compete with Mueller's Mi.Net and Sentryx offerings for municipal water utility contracts.
- Sensus (Xylem): Sensus, a Xylem brand, is one of the largest North American providers of AMI smart meters and FlexNet communication networks for water utilities. It is a primary direct competitor to Mueller Systems in fixed-network AMI deployments.
- Kamstrup: Kamstrup is a Danish-based manufacturer of smart water meters and AMI solutions with a strong international footprint. It competes with Mueller Systems globally on smart metering, particularly in Europe and Asia-Pacific markets.
- Badger Meter: Badger Meter manufactures smart water meters and BEACON AMI software, directly competing with Mueller Systems across residential, commercial, and fire-service metering. It is a US-based public company and key rival in North American AMI.
- Neptune Technology Group: Neptune Technology Group (Roper Technologies subsidiary) supplies AMI and AMR systems for water utilities, including the Neptune 360 data analytics platform — a directly comparable offering to Mueller's Mi.Net + Sentryx stack.
- Aclara (Hubbell): Aclara, owned by Hubbell, provides smart infrastructure solutions including AMI for water utilities via the STAR network. It competes head-to-head with Mueller's Mi.Net AMI and Sentryx analytics offerings.
- Diehl Metering: Diehl Metering is a European leader in smart metering (water, heat, gas, electricity) and AMI/AMR systems. Its IZAR platform and radio-based communication networks are comparable to Mueller's LoRaWAN and Mi.Net AMI architecture.
Emerging players
- Fracta: Fracta uses machine learning to predict water main failure risk, partially overlapping with Mueller's ePulse pipeline condition assessment and Sentryx analytics. It is an emerging analytics-focused player in the leak detection and pipe assessment space.
- Trimble Water (Cityworks/Utility Center): Trimble provides GIS-centric asset management and utility network software that complements or competes with parts of Mueller's Sentryx Water Intelligence Platform. It is an emerging player in utility data analytics and smart-water decision support.
Broad incumbents
- Iberdrola / Suez Smart Water: Suez and other large utility service providers (including Veolia, Iberdrola) operate broad water utility services and increasingly deploy proprietary smart water/AMI offerings — competing indirectly with Mueller's end-to-end smart-water stack at the municipal level, particularly in Europe.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat7 records
Key risks6 records
Key highlights7 records
Customer concentration
Mueller social profiles
Digital presenceMueller financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mueller leadership team
Management profileNumber of profiles
Profiles9 records
Mueller subsidiaries and ownership
Company hierarchySubsidiaries1 record
Mueller funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mueller M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mueller
What does Mueller do?
Mueller Systems manufactures and sells smart water meters, Advanced Metering Infrastructure (AMI/AMR) communication systems, and water intelligence software (Sentryx) to municipal water utilities. The company also provides acoustic leak detection services (Echologics), pressure monitoring, fire hydrant systems, control valves, and pipe repair products. Its offerings combine IoT hardware, proprietary software analytics, and managed network services for water utility infrastructure modernization.
Is Mueller a public or private company?
Mueller is a private company. It is classified as corporate owned and is currently operating.
When was Mueller founded?
Mueller was founded in 1857. It employs 251 to 500 people.
Where is Mueller based?
Mueller is headquartered in Cleveland, United States, in the North America region.
How does Mueller make money?
Four revenue lines are on record. Smart Water Meters and AMI Hardware is the primary driver. The others are software Services and Water Intelligence, network-as-a-Service (NaaS) and leak Detection and Condition Assessment.
Who are Mueller's main competitors?
Direct peers on record are Itron, Sensus (Xylem), Kamstrup, Badger Meter, Neptune Technology Group, Aclara (Hubbell) and Diehl Metering. Emerging players are Fracta and Trimble Water (Cityworks/Utility Center). Iberdrola / Suez Smart Water is listed as a broad incumbent.
Does Mueller have an API?
No public API is recorded for Mueller.
What industry is Mueller in?
Mueller's product category is Water Infrastructure Products & Smart Metering. Its primary akta.pro industry code is EUANAKAK, Real-Time Leak Alarms & Event Management (Analytics Platforms, Workflows). Its NAICS code is 334514 and its SIC code is 3824.