Elevate Technology Group

What Elevate Technology Group does

Elevate Technology Group is a privately held managed services provider founded in 2010 and headquartered in Portland, Oregon, operating as Elevate Tech Group, Inc. (Oregon-domiciled). The company delivers outsourced IT operations, cybersecurity, cloud hosting, and connectivity services to small and mid-market organizations across the Pacific Northwest (Oregon, Hawai'i), with a new commercial push into the Dallas-Fort Worth Metroplex announced in March 2026.

The portfolio is organized around five branded solutions: Managed IT (24/7/365 help desk and engineering under flat-rate monthly contracts with a 12-month minimum term), ConnX (a hybrid fiber and wireless connectivity gateway with fixed microwave, private LTE/5G, and direct peering to Azure, AWS, and Google Cloud), Guardian (managed cybersecurity and compliance with a 24/7 in-house Security Operations Center, endpoint protection, MFA, penetration testing partnerships, and alignment to HIPAA, PCI DSS, SOC 2, and NIST 800-53), Elevate Cloud (managed private and Azure-based virtual workspaces eliminating on-premise server rooms), and Event Wi-Fi (temporary enterprise connectivity for live events). Infrastructure is housed in Flexential's PDX02 Hillsboro, OR data center. Elevate is a Microsoft Gold Partner with additional alliances with Barracuda Networks and Eaton, and has won CRN MSP 500 recognition in the Pioneer 250 (2019, 2020, 2026) and Security 100 (2025) categories.

The business model is primarily subscription-based recurring revenue from managed IT contracts, supplemented by connectivity subscriptions, project-based event Wi-Fi engagements, and on-demand per-incident technical services with a 30-day resolution warranty. Go-to-market is sales-led through in-house Account Executives with consultative discovery, supported by a client portal (manage.elevatecloud.co) for self-service and a 24/7 phone sales and support operation. Target verticals span healthcare, finance, professional services, logistics, legal, manufacturing, retail, and education. The company remains entirely founder-owned under CEO Geoff Turner (founder) and CFO Diane Conrad (co-founder), with no disclosed institutional funding, parent, or subsidiary relationships.

Name

Elevate Technology Group

Legal name

Elevate Tech Group, Inc.

Website

https://elevatetechgroup.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Elevate Technology Group is a Portland, Oregon-based managed services provider delivering 24/7 IT support, cybersecurity, cloud hosting, and proprietary connectivity to SMB and mid-market organizations across the Pacific Northwest, Hawai'i, and the Dallas-Fort Worth Metroplex.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Enterprise Architecture & IT Operating Model (BPAHAEAB)

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud connectivity
• Network infrastructure
• IT help desk support

Headquarters

HQ city

Portland

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services – Flat Monthly Subscription: Core managed IT services billed at a flat monthly rate per organization or device, covering 24/7 help desk, remote support, monitoring, and engineering. Residential plans cover up to three non-business devices. Business plans require a custom Managed IT agreement. Minimum 12-month recurring subscription commitment.
2. ConnX Connectivity Services: Recurring connectivity subscription services providing internet and private connectivity via fiber, fixed microwave, and private LTE/5G. Billed monthly for managed connectivity services. Service plans available for urban, rural, and work-from-home organizations.
3. Event Wi-Fi – Project-Based Services: One-time or short-term project fees for temporary event internet infrastructure — planning, installation, monitoring, and teardown of complete Wi-Fi networks for live events. Scalable pricing based on event size and coverage requirements.
4. On-Demand / Per-Incident Technical Services: One-time technical support services for issues beyond remote resolution capability, charged at quoted rates. Warranty provided: full refund if issue unresolved. 30-day warranty on resolved issues.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels10 records

Core offering

Elevate Technology Group is a managed services provider that designs, deploys, and manages IT infrastructure for SMB and mid-market organizations. Its core offerings include Managed IT (24/7/365 help desk and engineering), ConnX (hybrid fiber and wireless connectivity), Guardian (cybersecurity with 24/7 SOC), Elevate Cloud (managed private and Azure cloud with virtual workspaces), and Event Wi-Fi (temporary high-performance internet for live events), delivered primarily as flat-rate monthly subscriptions under custom Managed IT agreements.

Product overview

Elevate Technology Group is a managed services provider offering a portfolio of integrated IT solutions organized around four core product lines: Managed IT (the foundational service providing 24/7/365 help desk, network management, and IT engineering), ConnX (connectivity solutions for distributed workforces via hybrid fiber/wireless infrastructure with direct cloud provider peering), Guardian (cybersecurity and compliance services including SOC monitoring, endpoint protection, and penetration testing), and Elevate Cloud (managed private and Azure cloud with virtual workspaces and managed applications). An additional Event Wi-Fi offering provides temporary high-performance internet infrastructure for live events. The company's proactive support model combines customer service with 24/7/365 help desk services, specializing in environments requiring VIP experience and low tolerance for downtime.

Differentiator

Problem solved

Functional benefit

Brands

• ConnX: Providing distributed/mobile workforce with wireless connectivity solutions enabling fast, reliable internet everywhere. Next-generation cloud connectivity gateway focused on cloud experience.
• Guardian
• Cloud
• Managed IT
• Event WI-FI

Products and services

• Managed IT Core managed IT services providing 24/7/365 remote support, help desk, network management, custom development, IT consulting and engineering, work-from-home solutions, managed firewall, routers, and servers under a flat monthly subscription for SMB and mid-market businesses.
• ConnX Internet and private connectivity solutions for distributed and mobile workforces, providing hybrid fiber and wireless infrastructure (fixed microwave, private LTE/5G) with direct peering to Microsoft Azure, Office 365, AWS, and Google Cloud for organizations needing fast, reliable internet everywhere.
• Guardian Cybersecurity and compliance services employing endpoint protection, employee training, multi-factor authentication, penetration testing partnerships, advanced email security, threat monitoring, vulnerability scanning, security policy consulting, and 24/7 Security Operations Center with in-house remediation and investigations for clients needing HIPAA, PCI DSS, SOC 2, and NIST 800-53 readiness.
• Elevate Cloud Managed private and Azure cloud solution eliminating on-premise server rooms, providing virtual workspace delivery with thin clients accessing business systems from a secure redundant data center, managed applications, cloud storage, and unlimited NOC-backed support for organizations seeking cloud-first IT operations.
• Event Wi-Fi High-performance temporary internet solutions for live events including multi-zone coverage design, failover redundancy, secure segmented network architecture, and on-site technical support from load-in to load-out for event organizers, production crews, and venues across the Pacific Northwest.

Quantifiable outcome

• Full service restoration achieved by 7:23 AM PST within ~2 hours of incident detection, demonstrating reliable disaster response capabilities
• +2 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core, major and minor.

• Microsoft (Gold Partner)coreTechnology or IntegrationMicrosoft Gold Partner with certified engineers. Elevate implements and manages Microsoft solutions including Azure cloud, Office 365/M365, Windows Server (2016-2022), Exchange, and Microsoft cloud migrations. As a Gold Partner, Elevate leverages Microsoft's partner ecosystem for advanced technical resources, certifications, and co-selling opportunities.
• Barracuda NetworkscoreTechnology or IntegrationBarracuda is a key cybersecurity technology partner. Elevate recognized on Barracuda's Coors Field scoreboard in June 2024. Companies co-hosted a webinar in April/May 2024 on AI-powered cybersecurity attacks. Barracuda logo displayed on Elevate's website as a partner.
• Flexential (PDX02 Hillsboro Data Center)coreTechnology or IntegrationFlexential operates the PDX02 data center in Hillsboro, OR where Elevate leases space to house internal and client infrastructure. Elevate's services are dependent on Flexential's physical infrastructure including power, cooling, and network connectivity. A November 2023 power incident at the facility impacted Elevate's cloud services.
• Onward EugenemajorStrategic or Co-development PartnerOnward Eugene (501(c)(3) nonprofit focused on inclusive economic prosperity) partnered with Elevate for Project OVERCOME to rebuild internet infrastructure in the McKenzie River Valley following the Holiday Farm wildfire. Onward Eugene led the federal grant application (National Science Foundation/US Ignite), with Elevate providing technical engineering and deployment expertise.
• National Science Foundation / US Ignite – Project OVERCOMEmajorStrategic or Co-development PartnerNational Science Foundation and US Ignite's Project OVERCOME awarded $300,000 (one of seven nationwide grants) to the Blue River broadband project. Grant funded construction of a permanent second internet backhaul route via wireless microwave technology and a solar-powered terrestrial communications tower in the McKenzie River Valley.
• McKenzie School DistrictmajorStrategic or Co-development PartnerCollaborated with Onward Eugene and Elevate Technology Group on the Blue River broadband project. McKenzie district students and families were first recipients of nearly 100 Wi-Fi hotspots as part of the pilot phase. Superintendent Lane Tompkins participated in tower dedication event.
• EWEB (Eugene Water & Electric Board)minorStrategic or Co-development PartnerPartnered with Elevate Technology Group and University of Oregon's Wildfire Technologies to install a wildfire detection camera at Holiday Farm in the McKenzie River Valley. EWEB contributed to the infrastructure supporting the camera installation.
• University of Oregon – Wildfire TechnologiesminorStrategic or Co-development PartnerUniversity of Oregon's Wildfire Technologies program, led by Nick Maggio, partnered with Elevate and EWEB to install and administer the wildfire detection camera. The camera is part of the AlertWildfire network accessible at alertwildfire.org. Nick Maggio noted the camera would have provided critical real-time information during the Holiday Farm Fire.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Ntiva: Mid-market managed IT, cloud, and cybersecurity MSP serving SMB and mid-market organizations across multiple U.S. regions. Highly comparable to Elevate on service mix (managed IT, cloud, security) and customer profile.
• Dataprise: National managed IT services and cybersecurity provider focused on mid-market and enterprise. Closely comparable offering portfolio — managed IT, cloud, security operations, and connectivity — and similar compliance-driven vertical approach.
• NexusTek: Managed IT, cloud, and security services firm targeting SMB and mid-market. Overlaps directly with Elevate's Managed IT, Cloud, and Guardian cybersecurity stack and subscription-driven model.
• US Signal: Managed IT, data center, connectivity, and security provider for mid-market and regulated industries. Comparable on the ConnX-style hybrid connectivity plus managed services combination.
• ConvergeOne: IT managed services and solutions provider for mid-market and enterprise customers, with cloud, security, and collaboration offerings. Overlaps with Elevate on managed IT, cloud, and cybersecurity for similar buyer profiles.
• BlueAlly: Managed services and IT solutions provider focused on mid-market clients across cloud, security, and infrastructure. Similar service portfolio, customer size, and recurring managed-services model.

Broad incumbents

• Rackspace Technology: Large-scale managed cloud and IT services incumbent with deep multi-cloud expertise (Azure, AWS, Google). Overlaps with Elevate's Elevate Cloud and ConnX offerings as a much larger scaled alternative.
• SHI International: Large IT solutions and managed services provider with broad cloud, security, and infrastructure offerings. Comparable buyer profile (SMB to enterprise) and Microsoft Gold-tier partnership, but at significantly larger scale than Elevate.
• CDW: National IT solutions and managed services incumbent spanning hardware, software, cloud, and security. Competes with Elevate in the SMB/mid-market IT services space as a much larger, multi-product provider.

Regional players

• Anchor Network Solutions: Regional Pacific Northwest managed IT and security provider serving SMB clients. Comparable in size and service mix to Elevate but operates in adjacent PNW territories and is a useful regional benchmark.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/elvttechgroup
• Facebookfacebook.com/ElevateTechGroup
• LinkedInlinkedin.com/company/elevatetechgroup
• Instagraminstagram.com/elevatetechnologygroup

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Elevate Technology Group