US Signal
US Signal is a privately held, Grand Rapids-based provider of enterprise cloud, colocation, connectivity, and managed IT services, operating 17 data centers and 14,000+ miles of private fiber across the US for mid-market and enterprise customers in healthcare, financial services, manufacturing, SLED, and transportation.
- Company typePrivate
- Founded2001
- HeadquartersGrand Rapids, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What US Signal does
US Signal is a privately held, Grand Rapids, Michigan-based provider of enterprise cloud, colocation, connectivity, and managed IT services, founded in 2001. The company operates 17 geodiverse data centers across the US and a 14,000+ mile private fiber network, with an active 1,000+ mile high-density fiber buildout across Ohio and Indiana targeted at AI and edge workloads. It serves mid-market and enterprise customers across healthcare, financial services, manufacturing, government/education (SLED), and transportation/automotive through direct enterprise field sales and a two-tier channel program (Wholesale Reseller and Registered Agent), with documented certifications including SOC 1, SOC 2 Type 1 and 2, PCI DSS, ISO 27001, HIPAA, HITECH, FERPA, and CJIS.
The core technology platform consists of OpenCloud, an Infrastructure-as-a-Service offering built on Apache CloudStack and open-source tooling, and ReliaCloud, a Nutanix-powered hosted private cloud with a 100% availability SLA. These platforms are augmented by managed security (MDR/MXDR), backup and disaster recovery (Cohesity-powered), SASE (Cato Networks), SD-WAN, and professional services, delivered through deep tier-1 vendor partnerships (Cisco Gold, HPE Platinum, Microsoft Solutions Partner with Data & AI and Modern Work designations, Nutanix triple-verified). US Signal was recapitalized in 2025 by Igneo Infrastructure Partners with a >$200 million commitment and completed the strategic acquisition of OneNeck IT Solutions from TDS in September 2024, both of which have funded data center, fiber, and platform expansion through 2026.
The revenue model is primarily recurring subscription-based — cloud, colocation, connectivity, and managed services priced via custom enterprise quotes with monthly billing — supplemented by consumption-based cloud pricing, channel reseller revenue, and project-based professional services. Customer acquisition combines direct enterprise field sales, an inbound content/SEO demand-gen motion, a partner program that resells US Signal infrastructure under partner brands or as registered agents, and a hardware resale line. Customer retention is described as industry-leading, with named logos spanning regulated and operational verticals that value US Signal's bundled infrastructure-plus-managed-services delivery model.
US Signal firmographics
Firmographics- Name
- US Signal
- Legal name
- US Signal
- Website
- https://ussignal.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- US Signal is a privately held, Grand Rapids-based provider of enterprise cloud, colocation, connectivity, and managed IT services, operating 17 data centers and 14,000+ miles of private fiber across the US for mid-market and enterprise customers in healthcare, financial services, manufacturing, SLED, and transportation.
- Ownership category
- akta.pro rank
US Signal industry classification
Industry- Product category
- Cloud Infrastructure
- NAICS
- Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)
- akta.pro primary industry
- Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)
- akta.pro secondary industries
- Subsea & Terrestrial Backhaul to Data Centers and Cloud On-Ramps (IX/DC Interconnect) (HDAIALAJ), Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)
Keywords
Where US Signal is headquartered
LocationHeadquarters
- HQ city
- Grand Rapids
- HQ country
- United States
- HQ region
- North America
Offices14 records
Markets served
US Signal business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Cloud Services: Revenue from public, private, and hybrid cloud services including Infrastructure-as-a-Service, Desktop-as-a-Service, and cloud migration/professional services. Subscription-based with consumption-based pricing options.
- Colocation Services: Revenue from hosting customer infrastructure in US Signal's 17 geodiverse data centers. Pricing based on power capacity (MW), space, and connectivity requirements.
- Connectivity Services: Revenue from fiber network services, SD-WAN, switched/routed services, direct transport, and network infrastructure connectivity.
- Managed Services: Revenue from managed security, backup/disaster recovery, managed network services, application/database management, and co-managed IT support.
- Professional Services: Revenue from consulting, implementation, workload optimization, security assessments, and strategic planning engagements.
- Partner Reseller Revenue: Revenue generated through Wholesale Reseller and Registered Agent partner models where partners resell US Signal services under their brand.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Enterprise cloud, colocation, connectivity, and managed services with custom pricing based on requirements |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
US Signal product offering
Product offeringCore offering
US Signal provides enterprise cloud computing, data center colocation, managed services, and fiber network connectivity. The company operates 17 geodiverse data centers and a 14,000+ mile private fiber network, delivering hybrid cloud, public cloud, and private cloud (OpenCloud and ReliaCloud platforms) along with managed security, backup/disaster recovery, and professional services to mid-market and enterprise customers.
Product overview
US Signal offers a comprehensive portfolio of network-powered cloud infrastructure, data protection, and managed services. The core product offerings include OpenCloud (IaaS platform built on Apache CloudStack) and ReliaCloud (Nutanix-powered hosted private cloud), both providing the foundation for enterprise cloud deployments. These platforms are complemented by data center colocation across 17 facilities nationwide, connectivity services including a 14,000+ mile private fiber network and SD-WAN solutions, and managed services spanning security (MDR/MXDR), backup/disaster recovery, and network management. The company also offers specialized SASE services powered by Cato Networks and Cohesity-powered data protection solutions. Professional services including cloud migration, security consulting, and compliance-driven solutions support the full portfolio. US Signal's Operations Anywhere approach enables deployment across cloud, colocation, connectivity, and managed service environments.
Differentiator
Problem solved
Functional benefit
Brands
- OpenCloud: Infrastructure-as-a-Service platform built on Apache CloudStack and open-source technologies, designed to provide organizations and managed service providers with a flexible, cost-effective alternative to traditional virtualization and public cloud environments.
- ReliaCloud
Products and services
- OpenCloud Infrastructure-as-a-Service platform built on Apache CloudStack and open-source technologies, providing organizations and managed service providers with flexible, cost-effective alternatives to traditional virtualization and public cloud environments.
- ReliaCloud
- Colocation Services Geodiverse data center hosting across 17 facilities nationwide, providing secure, resilient infrastructure with 24/7 monitoring, redundant power, cooling, and connectivity options.
- Connectivity Services Network solutions including switched and routed services, direct transport, SD-WAN, fiber network, and advanced network infrastructure supporting connectivity across data centers and cloud environments.
- Managed Services Comprehensive managed IT services including managed infrastructure, managed security (firewalls, MDR, MXDR), managed backups and disaster recovery, and managed network services.
- Professional Services Expert consulting and implementation services including cloud migration, infrastructure design, security assessments, and compliance-driven solutions.
- US Signal SASE (Powered by Cato) Secure Access Service Edge solution combining Cato's SASE platform with US Signal's infrastructure, providing converged networking and security with ZTNA, SWG, FWaaS, and CASB capabilities.
- Cohesity-Powered Data Protection Modern cloud-native data protection solution combining backup, recovery, replication, and disaster recovery, with AI-powered threat detection and policy-based automation.
Quantifiable outcome
- Industry-leading customer retention
- +2 more outcomes
Companies that use US Signal
Customer profileNamed customers8 records
Segments7 records
Ideal customer profiles5 records
US Signal technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration27 records
AI capability3 records
Feature5 records
US Signal partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered major and core.
- OneNeck IT SolutionsmajorUS Signal completed strategic acquisition of OneNeck IT Solutions from TDS. OneNeck provides managed services, cloud solutions, and IT hosting. The acquisition expanded US Signal's managed services capabilities and customer base.
- TDS (Telephone and Data Systems)majorTDS announced strategic business restructuring including sale of its OneNeck business to US Signal. This was part of TDS's strategic restructuring efforts.
- Cato NetworkscoreUS Signal and Cato Networks partnership delivers next-generation SASE solutions combining Cato's cloud-native SASE platform with US Signal's 14,000-mile fiber network and geodiverse data centers. Provides unified networking and security including SD-WAN, ZTNA, SWG, FWaaS, and CASB.
- CiscocoreUS Signal is a Cisco Gold Partner with multiple advanced specializations including Collaboration, Data Center, Networking, Security, and Unified Contact Center. Provides end-to-end Cisco solutions including SD-WAN, data center, collaboration, and security.
- CohesitycoreUS Signal and Cohesity partnership delivers modern data protection combining backup, recovery, replication, and disaster recovery on a unified platform. SLA-backed 100% data availability with flexible, pay-as-you-go pricing.
- HPE (Hewlett Packard Enterprise)coreUS Signal is an HPE Platinum Partner providing comprehensive hybrid IT solutions including HPE GreenLake, data storage, compute, and virtualization. Specializations in GreenLake, storage, and compute solutions.
- MicrosoftcoreUS Signal is a Microsoft Solutions Partner with designations in Infrastructure (Azure), Data & AI (Azure), Digital & App Innovation (Azure), and Modern Work. Provides Azure cloud services, M365, Azure DevOps, Power Platform, and security solutions.
- NutanixcoreUS Signal is the first provider to earn three Nutanix Verified Solution badges: Dedicated Private Cloud, Storage as a Service, and Disaster Recovery as a Service, plus Desktop as a Service. ReliaCloud is powered by Nutanix hyperconverged infrastructure.
- Apache CloudStackcoreOpenCloud platform is built on Apache CloudStack and open-source technologies, providing flexible IaaS alternative to traditional virtualization and public cloud environments.
Scale indicators5 records
Recent moves8 records
Expansion highlights7 records
US Signal competitors and assessment
Company assessmentDirect peers
- Zayo Group: Private fiber network operator with deep long-haul and metro fiber assets serving enterprise and wholesale customers. Highly comparable to US Signal in fiber infrastructure, dark fiber, lit services, and enterprise connectivity focus.
- Lightpath (Altice USA Business): Regional fiber operator providing enterprise connectivity, dark fiber, and managed services in the US Northeast and adjacent markets. Comparable in fiber network ownership and enterprise service orientation, though geographically adjacent rather than directly overlapping with US Signal's Midwest footprint.
- 365 Data Centers: Mid-market colocation, cloud, and connectivity provider with US data center facilities serving enterprise and SMB customers. Closely comparable to US Signal in size, customer segment, and bundled cloud-plus-colo-plus-connectivity offering.
- Flexential: Data center colocation and managed cloud/connectivity provider serving mid-market and enterprise customers across multiple US markets. Directly comparable in combined colocation, cloud, and managed services positioning to US Signal.
- Cologix: Colocation and interconnection provider with multiple data centers across North America, focused on network-neutral facilities and edge markets. Comparable to US Signal's data center colocation and carrier-neutral connectivity business.
Broad incumbents
- Equinix: Global colocation and interconnection leader with hundreds of IBX data centers worldwide. Competes with US Signal for enterprise colocation and interconnection workloads, particularly for hyperscale-adjacent and multi-cloud deployments.
- CyrusOne: Large US data center operator serving hyperscale and enterprise customers. Comparable to US Signal in colocation and interconnection but with substantially larger scale and a heavier hyperscale mix.
- CoreSite (American Tower): Data center and interconnection provider (now part of American Tower) serving cloud, carrier, and enterprise customers. Comparable in colocation and cloud on-ramp positioning, though with a more coastal footprint than US Signal's Midwest base.
- Lumen Technologies: Large incumbent US fiber and enterprise services provider operating a nationwide long-haul and metro fiber network plus managed services. Comparable to US Signal in enterprise fiber connectivity and managed services, but at substantially larger national and global scale.
Regional players
- DQE Communications: Regional fiber-based business communications provider serving the Pittsburgh and surrounding Mid-Atlantic markets. Comparable in fiber network ownership and enterprise service orientation to US Signal, though operating in a different region.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
US Signal social profiles
Digital presenceUS Signal compliance and trust
Trust signalCompliance9 records
US Signal financial estimates
Financial estimateRevenue estimate
Valuation estimate
US Signal leadership team
Management profileNumber of profiles
Profiles6 records
US Signal subsidiaries and ownership
Company hierarchySubsidiaries1 record
US Signal funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
US Signal M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about US Signal
What does US Signal do?
US Signal provides enterprise cloud computing, data center colocation, managed services, and fiber network connectivity. The company operates 17 geodiverse data centers and a 14,000+ mile private fiber network, delivering hybrid cloud, public cloud, and private cloud (OpenCloud and ReliaCloud platforms) along with managed security, backup/disaster recovery, and professional services to mid-market and enterprise customers.
Is US Signal a public or private company?
US Signal is a private company. It is classified as private equity controlled and is currently operating.
When was US Signal founded?
US Signal was founded in 2001. It employs 251 to 500 people.
Where is US Signal based?
US Signal is headquartered in Grand Rapids, United States, in the North America region.
How does US Signal make money?
Six revenue lines are on record. Cloud Services are the primary driver. The others are colocation Services, connectivity Services, managed Services, professional Services and partner Reseller Revenue.
Who are US Signal's main competitors?
Direct peers on record are Zayo Group, Lightpath (Altice USA Business), 365 Data Centers, Flexential and Cologix. Broad incumbents are Equinix, CyrusOne, CoreSite (American Tower) and Lumen Technologies. DQE Communications is listed as a regional player.
Does US Signal have an API?
No public API is recorded for US Signal.
What industry is US Signal in?
US Signal's product category is Cloud Infrastructure. Its primary akta.pro industry code is HDAIABAI, Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband), with a secondary code of HDAIALAJ, Subsea & Terrestrial Backhaul to Data Centers and Cloud On-Ramps (IX/DC Interconnect). Its NAICS code is 517111 and its SIC code is 4813.