What TengoInternet does

TengoInternet is a private, Austin, Texas-based managed services provider specializing in outdoor WiFi solutions for the outdoor hospitality industry. Founded in 2002 by Eric Stumberg, the company designs, installs, and operates custom wireless networks for RV parks, campgrounds, RV resorts, state and municipal parks, outdoor malls, and multi-property management groups across North America (U.S., Canada, and the Caribbean). The company has built more than 2,000 networks and reportedly served 6 million+ connected devices as of 2019, with cited uptime of approximately 99%.

The core technology stack combines enterprise-grade hardware from three preferred vendors — Ruckus, Ubiquiti (UniFi), and Cisco Meraki — with proprietary network design methodology, including spectrum analysis for RF interference mitigation and dense access point placement to support mobile device roaming. Service delivery is anchored by a 24/7/365 Network Operations Center located in San Antonio, and supported by a proprietary owner portal/dashboard, the WiFi Network Manager App (launched 2021, claimed as industry-first), and Network Report Card performance reporting. TengoInternet has expanded its portfolio via the 2016 acquisitions of Airwave Adventurers (47 customer locations, Link 'N Go rugged APs) and Nexu Innovations (110 campground/resort networks, camera systems), and has built ecosystem partnerships with Verkada (security cameras) and DirectTV/DishTV resellers.

TengoInternet's business model is primarily subscription-based managed services, with property owners paying recurring fees for design, installation, monitoring, and support. A secondary revenue mechanic is tiered guest WiFi access (free and paid tiers), with guest revenue retained by the property owner. Equipment procurement (Ruckus, UniFi, Meraki) and ISP sourcing/consultation round out the offering. Go-to-market is sales-led, relying on a free WiFi consultation process, direct sales to property owners, dedicated customer success managers for enterprise multi-property accounts, and industry conference presence (ARVC OHCE, KOA Expo, Glamping Summit). The company employs 11-50 people and has been recognized as a Military Friendly Employer for five consecutive years (2019-2023).

Name

TengoInternet

Legal name

TengoInternet, Inc.

Website

https://tengointernet.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

TengoInternet is a managed outdoor WiFi solutions provider founded in 2002, serving RV parks, campgrounds, state parks, and multi-property hospitality groups across North America with custom network design, 24/7 NOC support, and tiered guest access services.

Ownership category

akta.pro rank

Product category

Managed Outdoor WiFi Services

NAICS

Telecommunications Resellers (517121), Telecommunications Resellers and Agents for Wireless Telecommunication Services (51712)

SIC

Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Outdoor & Industrial/Rugged Wi‑Fi Access Points (HDAFACAB)

akta.pro secondary industries

Campground & Overnight Facilities Operations (Campsites, Cabins, Backcountry Huts) (THAAAGAE), Carrier & Public Venue Wi‑Fi (Hotspot/Passpoint/NGH) (HDAFACAI)

Keywords

• Outdoor WiFi solutions
• Managed WiFi services
• RV park WiFi
• Campground internet
• Wireless network design

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Managed WiFi Services: Subscription-based managed WiFi services including network design, installation, 24/7 monitoring, and ongoing support. Property owners pay recurring fees for the managed service.
2. Tiered Guest WiFi Access: Implementation of tiered service levels that can be both free-to-use or pay-to-use. Revenue from guest WiFi access fees is retained by property owners.
3. ISP Management: ISP sourcing and consultation services as part of the managed solution, helping properties select and manage internet service providers
4. Equipment Sales/Provisioning: Enterprise-level WiFi equipment from Ruckus, UniFi, and Cisco Meraki is provided as part of the solution

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

TengoInternet provides turnkey managed outdoor WiFi solutions to the outdoor hospitality industry, encompassing custom network design, enterprise-grade equipment procurement (Ruckus, UniFi, Cisco Meraki), professional installation, 24/7/365 monitoring from a dedicated Network Operations Center, and ongoing technical and guest support. Service is delivered in three phases—Build, Manage, and Monetize—enabling property owners to offer tiered free or paid guest WiFi as a revenue-generating amenity across RV parks, campgrounds, state and municipal parks, multi-property management groups, and outdoor malls.

Product overview

TengoInternet is a turnkey, managed outdoor WiFi solutions provider serving the outdoor hospitality industry. Its core offering is a full-service WiFi platform encompassing three phases — Build (custom network design and equipment procurement and installation using Ruckus, UniFi, and Cisco Meraki hardware), Manage (24/7/365 Network Operations Center in San Antonio providing proactive monitoring, guest support, and technical resolution), and Monetize (tiered free/paid guest access plans that turn WiFi into a revenue-generating asset). The platform is delivered as a suite of integrated components including a property owner portal with custom reporting, a mobile WiFi Network Manager App (first in the industry), ISP management services, branded/non-branded guest login materials, and digital marketing asset tools. TengoInternet has expanded its portfolio through acquisitions — incorporating Nexu Innovations' camera systems and Airwave Adventurers' Link 'N Go rugged access point products — to provide a broader connected property solution beyond WiFi alone.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Outdoor WiFi Services Turnkey managed outdoor WiFi for RV parks, campgrounds, state parks, multi-property groups, and outdoor malls: custom network design, enterprise-grade equipment from Ruckus/UniFi/Cisco Meraki, professional installation, and ongoing management and support. Delivered as Build, Manage, and Monetize phases for property owners.
• Network Operations Center (NOC) 24/7 Monitoring and Support 24/7/365 proactive monitoring, technical troubleshooting, usage monitoring, and guest support delivered from TengoInternet's Network Operations Center in San Antonio, Texas, with 99%+ uptime targets across monitored devices.
• WiFi Network Manager App Mobile application enabling property owners and managers to administer their WiFi network directly from a smartphone, including day-to-day network management tasks.
• Tiered Guest WiFi Access (Free and Paid Plans) Tiered WiFi service levels allowing property owners to offer both free guest access and paid premium access, with revenue from paid tiers retained by the property owner. Enables WiFi to function as a revenue-generating amenity.
• ISP Sourcing and Management Consultative ISP sourcing, procurement, and ongoing management service helping property owners select and manage the right internet circuit (bandwidth) to support their WiFi network and guest experience.
• Property Owner Portal and Network Dashboard Online property owner portal providing network performance reports, usage analytics, account management, and access to TengoInternet's Network Report Card Ratings system.
• Free WiFi Network Consultation No-cost consultation service guiding property owners through assessment, custom design, and implementation planning for their outdoor WiFi solution, often preceded by on-site spectrum and interference analysis.
• Link 'N Go Outdoor Access Points and Gateways (Airwave Adventurers product line) Rugged outdoor access points and gateway controllers designed for outdoor WiFi systems serving RV parks, marinas, and hotels. Originally developed by Airwave Adventurers and integrated into TengoInternet's equipment portfolio post-acquisition.
• Campground and Resort Security Camera Systems (Nexu Innovations product line) WiFi-connected security camera systems for campgrounds and resorts, integrated with TengoInternet's WiFi infrastructure. Acquired from Nexu Innovations and expanded through a later Verkada partnership for cloud-based cameras.

Quantifiable outcome

• 32% fewer guest support calls after WiFi installation
• +3 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered minor, preferred and acquisition.

• DirectTV ResellersminorChannel Partner/ Reseller/ Distributor · 1 November 2019Partnership with DirectTV resellers to support customer needs for TV/Over-the-Top services alongside WiFi solutions.
• DishTV ResellersminorChannel Partner/ Reseller/ Distributor · 1 November 2019Partnership with DishTV resellers to support customer needs for TV/Over-the-Top services alongside WiFi solutions.
• VerkadapreferredTechnology or Integration · 1 October 2019Security camera solution partner. Verkada offers cloud-based security cameras that integrate with TengoInternet's WiFi infrastructure. No DVR/NVR required, scalable solution leveraging existing internet connection.
• Nexu InnovationsacquisitionStrategic or Co-development Partner · 31 December 2016Acquisition of Nexu Innovations assets including customer contracts, systems, brand, and trademarks. TengoInternet assumed support of 110 campground and resort WiFi networks and camera systems. Transition completed July 31, 2017.
• Airwave AdventurersacquisitionStrategic or Co-development Partner · 3 November 2016Acquisition of Airwave Adventurers, Inc., a Napa, California-based WiFi service provider with 47 customer locations across the US and Bahamas. Airwave specialized in rugged access points and gateway controllers for outdoor WiFi systems serving RV parks, marinas, and hotels with Link 'N Go products. Founded in 2003.
• Ruckus NetworkspreferredTechnology or IntegrationPreferred WiFi equipment manufacturer. Ruckus access points used in network deployments for their superior interference resistance and mobile device optimization capabilities.
• Ubiquiti (UniFi)preferredTechnology or IntegrationPreferred WiFi equipment manufacturer providing cost-effective 802.11AC access points. Ubiquiti backhauls also used in network deployments.
• Cisco MerakipreferredTechnology or IntegrationPreferred WiFi equipment manufacturer. Cisco Meraki solutions used in enterprise-grade network deployments.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Hotel Internet Services (HIS): Provides managed WiFi and network services to hotels, resorts and outdoor hospitality venues. Closely comparable to TengoInternet as a vertically focused managed WiFi provider with NOC support, multi-property management and ISP coordination for hospitality operators.
• Boingo Wireless: Operates managed WiFi and connectivity networks across airports, stadiums, military bases and large public venues. Comparable to TengoInternet as a managed WiFi services provider with NOC operations and tiered free/paid guest access models.
• Purple WiFi: Provides guest WiFi, analytics and captive portal solutions for venues and hospitality operators. Already integrated into some TengoInternet deployments (per privacy disclosures), and competes in the same guest WiFi monetization and analytics category.
• Nomadix: Supplies internet gateways, bandwidth management and public-access networking equipment widely deployed in hotels and outdoor hospitality. Comparable to TengoInternet as an enabling vendor in the managed outdoor/hospitality WiFi stack.

Broad incumbents

• Cisco Meraki: Cloud-managed enterprise networking vendor whose access points TengoInternet deploys. While not a direct managed-services competitor in outdoor hospitality, Meraki's own cloud dashboard and partner ecosystem overlap with TengoInternet's management offering.
• Ruckus Networks (CommScope): Enterprise WiFi equipment vendor whose outdoor-rated access points are a core part of TengoInternet's deployments. Ruckus's improving cloud management and partner programs create partial competitive overlap with managed-service providers like TengoInternet.
• Ubiquiti (UniFi): Cost-effective WiFi vendor used by TengoInternet for outdoor deployments. Ubiquiti's self-managed UniFi platform could enable property owners to bypass managed-service providers, creating indirect competitive pressure.
• Aruba Networks (HPE): Enterprise WiFi and networking vendor with outdoor AP offerings and cloud management. Aruba competes for the same hospitality and large-venue managed WiFi opportunities that TengoInternet addresses, albeit at a broader enterprise scale.

Emerging players

• Cambium Networks: Provides outdoor and point-to-point wireless networking equipment used in hospitality, RV parks and rural broadband. Comparable to TengoInternet at the outdoor-radio equipment layer and increasingly relevant for managed outdoor WiFi deployments.
• Kajeet: Provides managed connectivity solutions for outdoor and remote venues, including parks and recreational facilities. Comparable to TengoInternet as a niche managed-connectivity operator with similar vertical deployment use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/tengointernet

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TengoInternet