What Vodafone Netherlands does

Vodafone Netherlands (legal entity: Vodafone Libertel B.V., headquartered in Maastricht) is one of three licensed mobile network operators in the Dutch market, operating as the mobile arm of the VodafoneZiggo 50/50 joint venture formed in 2017 between Vodafone Group and Liberty Global. The company runs a 2G/4G/5G network compliant with 3GPP standards under the GigaNet brand, serving Dutch consumers, small businesses (1-4 employees), mid-market companies (5-250 employees), and large enterprises (250+), with additional vertical propositions for healthcare and government. Core products include tiered Unlimited Start/Max/Plus consumer plans, Sim Only and Prepaid offerings, Kids & Teens plans, and business plans spanning mobile, fixed internet, VoIP (One Net), managed ICT, and an MKB Marketplace distributing AI, cybersecurity, and cloud & collaboration tooling. Device sales are supported by interest-free installment financing through wholly-owned Vodafone Financial Services B.V. under an AFM license.

Revenue is generated primarily through recurring monthly mobile and fixed subscriptions, device installment plans, entertainment billing pass-through (Netflix, Apple Music, Storytel, app stores), and enterprise connectivity and managed services. Distribution is multi-channel: vodafone.nl e-commerce, the Vodafone & Ziggo mobile app, VodafoneZiggo retail stores, 0800 phone sales, chat support, and dedicated business account managers. Value-add services such as OneNumber (smartwatch cellular), Toestel Compleet device protection, Battery Warranty, Vodafone Garant insurance, Network Guarantee, and Vodafone Time-out subscription pause deepen ARPU and switching costs.

In November 2025, Vodafone Netherlands launched CAMARA-based fraud-prevention APIs in collaboration with KPN and Odido under the GSMA Open Gateway and COIN Association initiatives, marking a rare cross-operator move to monetize standardized telecom network APIs. The company was independently recognized by Opensignal as a 4x Global Leader in 2026 for gaming, video, reliability, and 4G/5G coverage. Regulatory and compliance posture includes GDPR, DDMA membership, WCAG 2.2 accessibility, AFM licensing for financial services, Kifid membership for dispute resolution, and EU Data Act preparation.

Name

Vodafone Netherlands

Legal name

Vodafone Libertel B.V.

Website

https://vodafone.nl

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Vodafone Netherlands (Vodafone Libertel B.V.) is one of three licensed Dutch mobile network operators and the mobile arm of the VodafoneZiggo joint venture, offering 5G/4G/2G consumer plans, device financing, business connectivity, and managed IT to Dutch households, SMBs, and enterprises.

Ownership category

akta.pro rank

Headquarters

HQ city

Maastricht

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Mobile Subscription Services: Recurring monthly subscription revenue from mobile voice, data, and SMS services. Includes various tiers such as Unlimited Start, Unlimited Max, Sim Only, and family plans.
2. Device Financing: Interest-free device loans repaid over 12 or 24 monthly installments, offered through Vodafone Financial Services with BKR registration for loans over €250.
3. Entertainment Services: Revenue from entertainment services billed through Vodafone invoices, including Netflix, Apple Music, Storytel, and other third-party subscriptions.
4. Business Solutions: Enterprise connectivity, fixed services, cybersecurity, cloud and collaboration tools, and AI solutions for business customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Vodafone Netherlands provides mobile and fixed telecommunications services to Dutch consumers, small businesses, and enterprise customers on its GigaNet 5G network (alongside 4G/2G). Its core offer comprises subscription-based mobile voice, SMS, and data plans (Unlimited Start, Unlimited Max, Unlimited Plus, Sim Only, Prepaid, Kids & Teens), with optional device financing, protection, and entertainment-billing aggregations (Netflix, Apple Music, Storytel). For business customers, it sells Business Mobile, Business Internet, VoIP (One Net), enterprise fixed-line services, and a MKB Marketplace of cybersecurity, cloud, and AI tools.

Product overview

Vodafone Netherlands operates as a telecommunications provider under the VodafoneZiggo joint venture, offering a unified product portfolio built on its GigaNet 5G mobile network platform. The consumer offering centers on mobile subscription plans (Unlimited Start/Max/Plus, Sim Only, Prepaid, Kids & Teens) with add-on services including OneNumber for smartwatch connectivity (Apple Watch and Samsung Galaxy Watch), device protection (Garant insurance, Battery Warranty, Replacement Device Service), network guarantee, subscription pause (Time-out), and device financing (Toestellening). Entertainment integrations allow billing of Apple Music, Netflix, Storytel, and app store purchases through Vodafone. The business segment serves SMB and enterprise customers through Business Mobile, Business Internet, One Net (VoIP), Business Connect bundles, and sector-specific solutions, with a Marketplace offering AI, cybersecurity, and cloud tools. Self-service is provided via My Vodafone portal and the Vodafone & Ziggo mobile app, supporting account management, bill viewing, and number portability. The company was recognized as Global Leader in Opensignal's 2026 awards for network performance. Support services include Dr. Mobile repair, interactive coverage mapping, and number portability through COIN. The network supports 2G, 4G, and 5G technologies compliant with 3GPP standards, with NB-IoT and LTE-M for IoT connectivity.

Differentiator

Problem solved

Functional benefit

Brands

• Vodafone Family: Family mobile subscription service allowing multiple family members to share benefits and manage subscriptions together.
• Vodafone One

Products and services

• Unlimited Start Mobile Plan Consumer mobile subscription plan offering unlimited data at competitive promotional pricing, with greater savings when combined with Ziggo Internet.
• Unlimited Max Mobile Plan Premium consumer mobile subscription plan offering unlimited data and additional benefits at promotional pricing, with greater savings when combined with Ziggo Internet.
• Unlimited Plus Mobile Plan High-tier consumer mobile plan with unlimited data plus optional device installment bundling (e.g., Samsung Galaxy S26 Ultra with Galaxy Watch 8 LTE).
• Sim Only Mobile Subscription Mobile subscription providing voice, SMS, and data services without a bundled device, available in multiple data allowances and contract durations.
• Prepaid Mobile Service Pay-as-you-go mobile service allowing customers to purchase airtime credit without a fixed contract commitment.
• Kids & Teens Mobile Plan Specialized mobile plan designed for children and teenagers with parental controls and family-focused features to manage digital spending.
• eSIM Mobile Service Embedded SIM technology allowing customers to activate mobile service digitally without a physical SIM card.
• OneNumber Cellular Service for Smartwatches Cellular connectivity add-on enabling Apple Watch and Samsung Galaxy Watch to make calls and use data independently of the paired smartphone, using the customer's existing Vodafone number.
• Toestellening Device Financing Interest-free installment financing for purchasing devices over 12 or 24 months, offered by Vodafone Financial Services B.V.
• Business Mobile (MKB) Mobile subscription plans for small and medium businesses (1-250 employees), including bundled devices or SIM-only options with business features and support.
• Business Internet (MKB) Fixed internet connectivity service for small and medium businesses, available as part of bundled packages with mobile services.
• One Net (VoIP) Business Telephony Voice over IP (VoIP) business telephony solution enabling internet-based calling for business customers.
• Business Connect (MKB) Combined mobile and internet package for SMBs offering 5% monthly discount and free speed upgrade when bundling Business Mobile with Business Internet.
• Vodafone One Fixed Express Enterprise-grade fixed connectivity solution for large business customers requiring dedicated business communication services.
• Vodafone One Fixed + Internet Combined fixed voice and internet service package for enterprise customers with multiple location requirements.
• Vodafone One Fixed ISDN Legacy ISDN connectivity service for enterprises still operating ISDN-based communication infrastructure.
• Vodafone One Fixed SDSL Symmetric Digital Subscriber Line service providing dedicated symmetric bandwidth for business connectivity needs.
• Vodafone Managed Internet Fully managed internet connectivity service for enterprises requiring outsourced network management.
• Vodafone One Net Express Express business communications solution enabling rapid deployment of unified communications features.
• Vodafone Office Voice Business voice services platform providing advanced office telephony features for enterprise customers.
• MKB Marketplace Digital marketplace for SMB customers offering additional software, apps, and services including AI, cybersecurity, and cloud collaboration tools.
• Business ICT / Veilige Werkplekken (Secure Workplaces) Managed IT and security solutions for businesses including secure workplace infrastructure and mobile device management.
• CAMARA-based Fraud Prevention APIs API-based security services for identity verification and online fraud prevention, offered in partnership with GSMA Open Gateway using standardized CAMARA APIs.

Quantifiable outcome

• 4x Global Leader recognition by Opensignal in 2026 for gaming, video, reliability, and 4G/5G coverage
• +2 more outcomes

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature2 records

Partnerships

Twelve partnerships are on record, tiered core, major, support and minor.

• GSMA Open GatewaycoreStrategic or Co-development Partner · 3 November 2025Vodafone Netherlands, along with KPN and Odido, launched CAMARA-based security services in partnership with GSMA Open Gateway to combat online fraud in the Netherlands. This initiative aims to set a new standard for API security, helping various sectors verify user identities and prevent fraud through standardized CAMARA APIs.
• COIN AssociationcoreStrategic or Co-development Partner · 3 November 2025COIN (Centrum Overlap Innovatie Nederlandse telecom aanbieders) association collaborates with Dutch telecom operators including Vodafone in the GSMA Open Gateway initiative to combat online fraud using CAMARA APIs. COIN facilitates industry cooperation on standards and interoperability.
• KPNcoreStrategic or Co-development Partner · 3 November 2025KPN partnered with Vodafone Netherlands and Odido in the GSMA Open Gateway CAMARA API initiative to combat online fraud in the Netherlands. This represents a rare collaboration among competing Dutch telecom operators on shared security standards.
• OdidocoreStrategic or Co-development Partner · 3 November 2025Odido partnered with Vodafone Netherlands and KPN in the GSMA Open Gateway CAMARA API initiative to combat online fraud in the Netherlands. This collaboration demonstrates industry-wide commitment to standardized API security across Dutch telecommunications.
• ZiggocoreStrategic or Co-development PartnerVodafone and Ziggo operate as a joint venture (VodafoneZiggo) combining mobile and fixed telecommunications services. The partnership enables bundled offerings with up to €20 monthly savings, shared retail stores, and integrated service delivery across both brands.
• ApplemajorTechnology or IntegrationVodafone offers Apple devices including iPhone 17, iPhone 16, iPhone 17 Pro, iPhone 17 Pro Max, and Apple Watch Series 11. Apple services like Apple Music are also integrated into Vodafone's entertainment offerings.
• SamsungmajorTechnology or IntegrationVodafone offers Samsung Galaxy devices including Galaxy S26 Ultra, Galaxy S26 Plus, Galaxy S26, Galaxy A57, and Galaxy Watch Ultra. Samsung devices are prominently featured in device promotions and business offerings.
• NetflixmajorChannel Partner/ Reseller/ DistributorNetflix is offered as an entertainment service through Vodafone, with billing integration allowing customers to pay for Netflix subscriptions through their Vodafone invoices.
• DynafixsupportImplementation/ SI/ Consulting PartnerDynafix serves as Vodafone's repair specialist for device repairs, including battery replacement services under the Battery Guarantee program. Repairs are handled through their service centers with home delivery.
• DynalogicsupportImplementation/ SI/ Consulting PartnerDynalogic provides the Vervangend Toestel Service (Replacement Device Service) for Vodafone customers, offering loan devices during repairs with pickup and delivery logistics.
• AssurantsupportImplementation/ SI/ Consulting PartnerAssurant is the insurance provider for Vodafone's Garant device insurance, handling insurance claims for damage and theft of devices purchased through Vodafone.
• DDMAminorOthersVodafone is a member of DDMA (the Dutch branch organization for marketing and data). Members must comply with Dutch law and the Dutch Advertising Code.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Orange: Orange is a major European telecom incumbent with retail mobile, fixed broadband, and B2B/IoT services. Comparable as a Vodafone Group peer in product scope (consumer mobile plans, business connectivity, carrier billing) and footprint across multiple European markets.
• Vodafone Group: Vodafone Group is the global parent company and shareholder in VodafoneZiggo. Operates mobile networks across Europe and Africa and provides strategic direction, technology platforms (including GigaNet), and brand assets that Vodafone Netherlands leverages.
• BT Group: BT Group is the UK integrated telecom incumbent operating mobile (EE), fixed broadband, and enterprise services. Comparable to Vodafone Netherlands as a fixed-mobile-converged European incumbent with strong retail, business, and wholesale operations.
• Telefónica: Telefónica (Movistar/O2) is a global telecom incumbent with retail mobile, fixed, and B2B offerings in Europe and Latin America. Comparable as a Vodafone Group competitor with similar reliance on FMC bundles, IoT, and enterprise managed services.
• Deutsche Telekom: Deutsche Telekom is the parent of T-Mobile Netherlands (Odido's owner) and operates integrated mobile and fixed networks across Europe. Comparable as a major European MNO/incumbent with convergent mobile, fixed, and B2B/IoT offerings that mirror Vodafone's portfolio structure.

Others

• Liberty Global: Liberty Global is Vodafone's 50/50 JV partner in VodafoneZiggo and a major European cable/fiber operator. Relevant as a parent and strategic counterparty, sharing in capex, governance, and converged product roadmap for the Dutch entity.
• Ziggo: Liberty Global's Dutch cable operator and joint-venture partner with Vodafone in VodafoneZiggo. Operates the fixed broadband/TV leg of the FMC bundle that Vodafone's mobile customers are upsold into, so the two firms are simultaneously the closest partner and the internal alternative to Vodafone's own fixed-line efforts.

Direct peers

• KPN: Dutch incumbent telecom operator and the market leader in the Netherlands. Directly competes with Vodafone Netherlands across consumer mobile, fixed internet, business connectivity, and IoT, and recently joined the same GSMA Open Gateway CAMARA initiative.
• Odido: Odido is the rebranded T-Mobile Netherlands brand and the third major Dutch MNO. It directly competes with Vodafone Netherlands on consumer and business mobile plans, 5G coverage, and converged propositions, and is also part of the GSMA Open Gateway collaboration.

Regional players

• Delta Fiber: Delta Fiber is a Dutch fiber-to-the-home operator expanding across the Netherlands. Relevant as a regional challenger that pressures the Ziggo-fixed leg of VodafoneZiggo bundles, particularly as enterprises and consumers increasingly evaluate pure-fiber alternatives.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/vodafoneNL
• YouTubeyoutube.com/user/vodafonenl
• Facebookfacebook.com/VodafoneNL
• LinkedInlinkedin.com/company/vodafonezakelijk

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vodafone Netherlands