Dynafix
Dynafix is a Dutch aftersales service provider (DynaGroup business unit) delivering repair, insurance, mobility/lifecycle, InHome, and emobility services for consumer electronics. It serves manufacturers, e-retailers, telecom operators, insurers, banks, leasing companies, and individual consumers across the Netherlands and Benelux.
- Company typePrivate
- Founded1996
- HeadquartersNuth, Netherlands
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Dynafix does
Dynafix is a Dutch aftersales service provider operating as a business unit within the DynaGroup corporate group, headquartered in Nuth, Netherlands. Founded in 1996 and employing 51-100 staff, the company delivers a five-pillar service portfolio — Repair Services, Insurance Services, Mobility & Lifecycle Services, InHome Services, and Emobility — supported by a Circular Services overlay spanning reduce, reuse, repair, refurbish, and recycle stages of the consumer-electronics lifecycle. Proprietary technical components include Certified Datawiping and a Diagnostics & Grading capability that underpin data-security compliance and refurbishment quality control.
The company's customer base spans B2B enterprise clients (device manufacturers, e-retailers, telecom operators, insurance companies, banks, and leasing companies) alongside a direct-to-consumer channel for smartphone, tablet, laptop, PC, camera, LCD-TV, e-bike, step, and coffee-machine repairs. Distribution combines an enterprise field-sales motion with consumer self-service via the website and the MyDynafix customer portal, plus the ASCIMA partner/service management portal for enterprise request registration.
The revenue model is built on professional-services and managed-services contracts: per-repair and refurbishment fees on the consumer side and end-to-end process outsourcing (policy and claim management, inventory, logistics pickup/return, asset configuration, data destruction, on-site installation) on the enterprise side. Pricing is quote-based and not publicly disclosed. Go-to-market is anchored by direct enterprise sales backed by Netherlands-focused operations and multilingual website support (Dutch, English, French), with brand credibility resting on its authorized and certified service-partner status with major technology OEMs.
Dynafix firmographics
Firmographics- Name
- Dynafix
- Legal name
- Dynafix
- Website
- https://web.dynafix.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Dynafix is a Dutch aftersales service provider (DynaGroup business unit) delivering repair, insurance, mobility/lifecycle, InHome, and emobility services for consumer electronics. It serves manufacturers, e-retailers, telecom operators, insurers, banks, leasing companies, and individual consumers across the Netherlands and Benelux.
- Ownership category
- akta.pro rank
Dynafix industry classification
Industry- Product category
- Electronics Aftersales Services
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (8112), Personal and Household Goods Repair and Maintenance (8114)
- akta.pro primary industry
- Mobile Device Repair & Aftermarket Services (Repair, Parts, Insurance/Warranty) (CRACALAI)
Keywords
Where Dynafix is headquartered
LocationHeadquarters
- HQ city
- Nuth
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
Dynafix business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Repair Services: Professional repair and refurbishment of mobile phones and complex electronic devices for manufacturers, retailers, and consumers with focus on quick turnaround times
- Insurance Services: Complete aftersales service including policy management, claim handling, repair, exchange, inventory management, and logistics pickup/return for insurance companies
- Mobility & Lifecycle Services: Integral asset management solutions including device configuration, data destruction, disposal, and societal reintegration for enterprise workforce transitions
- InHome Services: On-site installation, configuration, maintenance and repair services delivered by certified engineers at customer locations
- Emobility Services: Electric vehicle and charging station installation, maintenance and repair services supporting e-mobility transition
Go-to-market motion2 records
Distribution channels4 records
Marketing channels3 records
Dynafix product offering
Product offeringCore offering
Dynafix provides end-to-end aftersales services for consumer electronics, including repair and refurbishment of mobile phones and complex electronic devices, insurance claim management, device asset and lifecycle management, on-site installation and maintenance, and e-mobility support. Operating as an authorized and certified service partner, the company supports the full circular economy lifecycle—reduce, reuse, repair, refurbish, and recycle—for manufacturers, e-retailers, telecom operators, insurers, banks, and leasing companies.
Product overview
Dynafix is a single integrated platform offering aftersales service and circular economy solutions for consumer electronics. The portfolio consists of five core service lines—Repair Services, Insurance Services, Mobility & Lifecycle Services, InHome Services, and Emobility—all supported by Circular Services that encompass the full product lifecycle (reduce, reuse, repair, refurbish, recycle). Customer-facing portals (MyDynafix and ASCIMA Portal) provide access to these services. The offering is designed as a total-concept aftersales service for manufacturers, (e-)retailers, telecom operators, insurers, banks, and leasing companies.
Differentiator
Problem solved
Functional benefit
Products and services
- Repair Services
Quantifiable outcome
- Complete aftersales service management from single partner
- +1 more outcomes
Companies that use Dynafix
Customer profileNamed customers2 records
Segments6 records
Ideal customer profiles6 records
Dynafix technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Dynafix partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered minor and core.
- bnodeminorDynafix is part of bnode, a network or consortium related to circular economy and device management services. This partnership supports their circular services initiatives.
- Techniek NederlandminorDynafix became a member of Techniek Nederland, an industry association for technology and engineering companies in the Netherlands, supporting their journey toward sustainable solutions.
- DynaGroupcoreDynafix is a business unit within DynaGroup, a larger corporate group. They work together with other business units of DynaGroup to provide aftersales service and supply chain solutions to manufacturers, retailers, telecom operators, insurers, banks, and leasing companies.
Scale indicators2 records
Recent moves5 records
Expansion highlights5 records
Dynafix competitors and assessment
Company assessmentBroad incumbents
- Asurion: Asurion is a major incumbent in device protection, insurance claim handling, and tech repair. It is a broad incumbent peer to Dynafix, operating globally in adjacent spaces (insurance claims management, uBreakiFix repair network) that overlap with Dynafix's Insurance Services and Repair Services.
- CompuCom Systems: CompuCom provides enterprise IT lifecycle services including device deployment, asset management, repair, and end-of-life handling. It is a broad incumbent peer to Dynafix, especially comparable on the Mobility & Lifecycle Services and enterprise workforce transitions.
- Ingram Micro Lifecycle: Ingram Micro Lifecycle (formerly InterTrade) provides IT asset disposition, reverse logistics, and device lifecycle services for enterprises globally. It is a broad incumbent peer to Dynafix, with comparable asset management and circular services.
- Teleplan International: Teleplan is a global after-sales service provider for consumer electronics, serving OEMs, carriers, insurers, and retailers. It is a broad incumbent peer to Dynafix, with overlapping capabilities in repair, refurbishment, logistics, and reverse supply chain.
Regional players
- Mobile Klinik: Mobile Klinik operates a chain of smartphone and tablet repair stores in Canada. It is a regional peer to Dynafix, offering comparable mobile device repair and refurbishment services in a different geography.
- Swapphone: Swapphone is a Dutch device lifecycle and exchange platform. It is a regional peer to Dynafix in the Benelux market, with comparable overlap on device exchange, refurbishment, and lifecycle services.
- Phone Repair Service: Phone Repair Service is a UK-based device repair business focused on enterprise-grade repair services. It is a regional peer to Dynafix, operating in a different geography with comparable smartphone and tablet repair offerings.
- Reborn Electronics: Reborn Electronics is a Netherlands-based refurbisher of used laptops, tablets, and smartphones. It is a regional peer to Dynafix, operating in the same Benelux market with comparable circular/refurbishment services.
Direct peers
- iFixit: iFixit is a global device repair community and parts retailer focused on smartphones, tablets, laptops, and consumer electronics. It is a direct peer to Dynafix in the mobile and consumer electronics repair space, with comparable B2C and B2B repair positioning.
- uBreakiFix: uBreakiFix (owned by Asurion) operates a large authorized mobile device repair network in North America. It is a direct peer to Dynafix, offering comparable smartphone, tablet, and electronics repair services through physical storefronts and enterprise partnerships.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Dynafix social profiles
Digital presenceDynafix financial estimates
Financial estimateRevenue estimate
Valuation estimate
Dynafix leadership team
Management profileNumber of profiles
Dynafix funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Dynafix M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Dynafix
What does Dynafix do?
Dynafix provides end-to-end aftersales services for consumer electronics, including repair and refurbishment of mobile phones and complex electronic devices, insurance claim management, device asset and lifecycle management, on-site installation and maintenance, and e-mobility support. Operating as an authorized and certified service partner, the company supports the full circular economy lifecycle—reduce, reuse, repair, refurbish, and recycle—for manufacturers, e-retailers, telecom operators, insurers, banks, and leasing companies.
Is Dynafix a public or private company?
Dynafix is a private company. It is classified as corporate owned and is currently operating.
When was Dynafix founded?
Dynafix was founded in 1996. It employs 51 to 100 people.
Where is Dynafix based?
Dynafix is headquartered in Nuth, Netherlands, in the Europe region.
How does Dynafix make money?
Five revenue lines are on record. Repair Services are the primary driver. The others are insurance Services, mobility & Lifecycle Services, inHome Services and emobility Services.
Who are Dynafix's main competitors?
Broad incumbents on record are Asurion, CompuCom Systems, Ingram Micro Lifecycle and Teleplan International. Regional players are Mobile Klinik, Swapphone, Phone Repair Service and Reborn Electronics. Direct peers are iFixit and uBreakiFix.
Does Dynafix have an API?
No public API is recorded for Dynafix.
What industry is Dynafix in?
Dynafix's product category is Electronics Aftersales Services. Its primary akta.pro industry code is CRACALAI, Mobile Device Repair & Aftermarket Services (Repair, Parts, Insurance/Warranty). Its NAICS code is 8112.