Support, Inc.
Support, Inc. is a Colorado Medicaid-certified provider of community-based residential, day, and clinical services for over 300 adults with intellectual and developmental disabilities, operating 13 locations and 80+ host homes under the Support, Inc. Network including Pueblo Community Resources and Nostalgia Group.
- Company typePrivate
- Founded1989
- HeadquartersAurora, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Support, Inc. does
Support, Inc. is a Colorado-based, private equity-backed provider of community-based residential, day, and clinical services for adults with intellectual and developmental disabilities (IDD). Founded in 1989 when the founders rescued 13 individuals abandoned by an out-of-state provider in a Denver apartment building, the company has grown into the Support, Inc. Network — an umbrella that today includes Support, Inc., Pueblo Community Resources, and Nostalgia Group, Inc. (acquired November 2024) — serving more than 300 individuals across 13 Colorado locations with a workforce that includes 80+ host home providers supporting 120+ clients in residential settings. Sixty percent of clients are classified at tiers 3-6, indicating a deliberate specialization in complex medical and behavioral acuity that distinguishes the network from general IDD providers.
The company's operating model combines three service lines — Residential Services (Independent Home Living, Family Caregiver Program, and Host Home Program), Day Services (the Aurora Cornerstone day program plus Community Access Programs including Supported Community Connections and Specialized Habilitation), and Clinical Services (in-home health care, behavioral/therapeutic supports, and Employment Services delivered with Easterseals Colorado) — delivered through an integrated in-house team of case coordinators, nursing, behavioral clinicians, and a public benefits specialist. Its proprietary Trauma-Informed Clinical Model integrates recognition of co-occurring IDD and mental health needs through a 365-degree assessment and evidence-based treatment plans. Technology is sourced from third-party platforms rather than built in-house: Therap for case management and medication administration records (transitioned to a Daily MAR format in December 2025), Relias for staff training, and ADP for Family Caregiver Independent Contractor payroll (transitioned in May 2025).
Commercially, Support, Inc. operates as a Medicaid-approved Program Approved Service Agency (PASA) funded primarily through Colorado's HCBS-DD waiver and Supported Living Services (SLS) programs, with reimbursement determined by the state's DD SLS CES Rate Schedules. Customer acquisition is referral-driven through a dedicated Intake Team that works with 12 Community Centered Boards across Colorado, case managers, and school transition programs, supplemented by community events, provider fairs, content marketing (blog/YouTube webinars), and earned media. The company is a portfolio company of Petra Capital Partners, with M&A advisory from Dinan & Company (Translink).
Support, Inc. firmographics
Firmographics- Name
- Support, Inc.
- Legal name
- Support, Inc.
- Website
- https://supportinc.com
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Support, Inc. is a Colorado Medicaid-certified provider of community-based residential, day, and clinical services for over 300 adults with intellectual and developmental disabilities, operating 13 locations and 80+ host homes under the Support, Inc. Network including Pueblo Community Resources and Nostalgia Group.
- Ownership category
- akta.pro rank
Support, Inc. industry classification
Industry- Product category
- Intellectual and Developmental Disability Services
- NAICS
- Residential Intellectual and Developmental Disability Facilities (62321), Services for the Elderly and Persons with Disabilities (624120), Vocational Rehabilitation Services (62431)
- SIC
- Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Social Services (8300)
- akta.pro primary industry
- Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)
- akta.pro secondary industries
- Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ), Disability Services & Independent Living Support (BPAGAEAG), Benefits Counseling & Financial Literacy for Transition-Age Youth (EDAKANAJ)
Keywords
Where Support, Inc. is headquartered
LocationHeadquarters
- HQ city
- Aurora
- HQ country
- United States
- HQ region
- North America
Offices8 records
Markets served
Support, Inc. business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Medicaid-Funded Services (HCBS-DD Waiver, SLS): Support, Inc. operates as a Medicaid-approved provider (PASA) funded primarily through Home and Community-Based Services waivers (HCBS-DD waiver) and Supported Living Services (SLS). Services are reimbursed through Colorado's long-term care system, with rates set by the state's rate schedule (DD SLS CES rate schedules). The organization also receives DD Waiver funding and works with state regulators on Medicaid sustainability updates. Family caregiver payments are also funded through Medicaid programs.
- Host Home Provider Compensation: Host home providers receive competitive wages, financial incentives, and mileage reimbursement for providing residential care. Providers are compensated through Medicaid-funded programs.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels7 records
Support, Inc. product offering
Product offeringCore offering
Support, Inc. is a Medicaid-approved (PASA) community-based disability services provider delivering residential, day, and clinical programs for adults with intellectual and developmental disabilities (IDD) across Colorado. Core offerings include host home placements, a Family Caregiver Program, independent apartment living, day programs, clinical and behavioral health services, community access programs, and employment services through Easterseals Colorado. The organization operates 13 locations statewide, 80+ host homes, and serves more than 300 individuals funded primarily through Colorado's HCBS-DD waiver and Supported Living Services (SLS) rate schedules.
Product overview
Support, Inc. is a disability services provider offering a comprehensive suite of community-based care programs for adults with intellectual and developmental disabilities across Colorado. The company operates three core service lines: Residential Services (Independent Home Living, Family Caregiver Program, Host Home Program), Day Services (Day Program - Aurora, Community Access Programs), and Clinical Services (Residential Support Services, Employment Services). The organization serves over 300 individuals through a network that includes Support, Inc., Pueblo Community Resources, and Nostalgia Group, Inc., with 13 locations statewide providing residential, day, and clinical services. The company utilizes Therap for case management documentation and Relias for staff training.
Differentiator
Problem solved
Functional benefit
Brands
- Support, Inc. Network: The umbrella network including Support, Inc., Pueblo Community Resources, and Nostalgia Group, Inc. serving adults with developmental disabilities
- Nostalgia Group, Inc.
- Pueblo Community Resources
Products and services
- Host Home Program
- Family Caregiver Program
- Independent Home Living
- Day Program - Aurora
- Community Access Programs
- Clinical / Residential Support Services
- Employment Services
Quantifiable outcome
- 96% of individuals and families would recommend Support, Inc. services to others; 97% are satisfied with day program services
- +1 more outcomes
Companies that use Support, Inc.
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles3 records
Support, Inc. technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature3 records
Support, Inc. partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- Nostalgia Group, Inc.coreIn November 2024, Support, Inc. (a portfolio company of Petra Capital Partners) acquired Nostalgia Group, Inc. through Dinan & Company, a US partner of Translink. The acquisition supports Nostalgia's community and residential services for adults with developmental disabilities in Denver, expanding Support, Inc.'s geographic footprint and service capacity.
- Alliance of ColoradominorAlliance of Colorado is an association of Community Centered Boards and Service Provider Organizations. Support, Inc. is affiliated with Alliance of Colorado as part of its industry membership and advocacy network.
- Colorado Association of Nurses for Developmental Disabilities (CANDD)minorSupport, Inc. is affiliated with CANDD, indicating organizational commitment to nursing excellence in the developmental disabilities field.
- Easterseals ColoradocoreSupport, Inc. partners with Easterseals Colorado to provide individualized employment plans, coaching, and support to help individuals with disabilities learn and grow through work experiences, expanding employment outcomes beyond what Support, Inc. could offer alone.
- Therap ServicescoreSupport, Inc. uses Therap, an online case management platform, as its primary documentation and care coordination tool. Host home providers use Therap for reporting, medication administration records (MAR), and documentation. The system transition to a Daily MAR format occurred in December 2025.
- Denver Art Museum (DAM)minorSupport, Inc. shares information with clients about the Denver Art Museum's accessibility programs including low-sensory days, tours for visitors with Alzheimer's/dementia and their caregivers, and group tours for people with disabilities. This is a community resource partnership rather than a formal organizational alliance.
Scale indicators7 records
Recent moves7 records
Expansion highlights5 records
Support, Inc. competitors and assessment
Company assessmentDirect peers
- Sevita Health (formerly The MENTOR Network): National leader in home and community-based services for individuals with intellectual and developmental disabilities, including host home and residential programs. Operates across many states with similar HCBS waiver-funded models, making it the closest scaled peer to Support, Inc.
- RHA Health Services: Multi-state provider of residential, day, and clinical services for individuals with intellectual and developmental disabilities and behavioral health needs. Operates host home models in several states with Medicaid waiver funding, directly comparable in service mix and acuity profile.
- Help at Home: Leading provider of in-home personal care services for individuals with intellectual, developmental, and physical disabilities, primarily Medicaid-funded. Closely comparable to Support, Inc.'s personal care and family caregiver program delivery model.
- Community Options, Inc. National nonprofit providing residential, day, employment, and clinical services for individuals with developmental disabilities. Comparable in mission, service breadth (host homes, day programs, employment), and Medicaid waiver funding model.
- Penn-Mar Human Services: Pennsylvania-based provider of residential, day, employment, and clinical supports for people with intellectual and developmental disabilities. Comparable host home model, HCBS waiver funding, and community-led growth strategy.
Broad incumbents
- BrightSpring Health Services: Public diversified home and community-based services platform including IDD services (formerly ResCare). Broader portfolio across pharmacy, hospice, and behavioral health, but the IDD residential segment directly competes with Support, Inc.'s service model.
- Easterseals: National nonprofit disability services network — Support, Inc. already partners with Easterseals Colorado for employment services. Comparable across disability service lines (residential, employment, day) though Easterseals is a broader social services organization rather than an IDD pure-play.
- Bayada Home Health Care: Large national home health and personal care provider serving adults with disabilities and elderly populations. Comparable in-home support and Medicaid-funded personal care delivery, though broader clinical scope than Support, Inc.
Regional players
- LifeBridge Colorado: Colorado-based provider of residential and day services for adults with intellectual and developmental disabilities. Directly competes with Support, Inc. in the same state with overlapping HCBS-DD waiver and SLS service offerings.
- St. David's Center: Minnesota-based nonprofit providing residential, day, and clinical services for children and adults with developmental disabilities. Comparable in integrated clinical/residential model and Medicaid waiver funding, though operating in a different regional market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Support, Inc. social profiles
Digital presenceSupport, Inc. compliance and trust
Trust signalCompliance2 records
Support, Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Support, Inc. leadership team
Management profileNumber of profiles
Profiles11 records
Support, Inc. subsidiaries and ownership
Company hierarchySubsidiaries2 records
Support, Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Support, Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Support, Inc.
What does Support, Inc. do?
Support, Inc. is a Medicaid-approved (PASA) community-based disability services provider delivering residential, day, and clinical programs for adults with intellectual and developmental disabilities (IDD) across Colorado. Core offerings include host home placements, a Family Caregiver Program, independent apartment living, day programs, clinical and behavioral health services, community access programs, and employment services through Easterseals Colorado. The organization operates 13 locations statewide, 80+ host homes, and serves more than 300 individuals funded primarily through Colorado's HCBS-DD waiver and Supported Living Services (SLS) rate schedules.
Is Support, Inc. a public or private company?
Support, Inc. is a private company. It is classified as private equity controlled and is currently operating.
When was Support, Inc. founded?
Support, Inc. was founded in 1989. It employs 11 to 50 people.
Where is Support, Inc. based?
Support, Inc. is headquartered in Aurora, United States, in the North America region.
How does Support, Inc. make money?
Two revenue lines are on record. Medicaid-Funded Services (HCBS-DD Waiver, SLS) is the primary driver. The others are host Home Provider Compensation.
Who are Support, Inc.'s main competitors?
Direct peers on record are Sevita Health (formerly The MENTOR Network), RHA Health Services, Help at Home, Community Options, Inc. and Penn-Mar Human Services. Broad incumbents are BrightSpring Health Services, Easterseals and Bayada Home Health Care. Regional players are LifeBridge Colorado and St. David's Center.
Does Support, Inc. have an API?
No public API is recorded for Support, Inc..
What industry is Support, Inc. in?
Support, Inc.'s product category is Intellectual and Developmental Disability Services. Its primary akta.pro industry code is BPAGALAM, Disability Services & Assistive Solutions (Accessibility, Assistive Tech), with a secondary code of HLADABAJ, Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult). Its NAICS code is 62321 and its SIC code is 8050.