What Fluence Automation does

Fluence Automation is a privately held, for-profit mail-sorting technology provider founded in 2017 and headquartered in Arlington Heights, United States. The company positions itself as a full-portfolio supplier of print, mail, and postal automation solutions serving government agencies, banking and financial services, healthcare and insurance, utilities, direct mail operators, and private postal operators. Its technology stack spans production-level inkjet printers, mail inserters, sortation equipment, postal optimization systems, and workflow software, with specific platforms including the Epic Inserter, IntelliJet Advantage 2200, Element Mail Inserter, and Infinity Plus Permit Printing. Robotic workcell automation is delivered through the OttoMATE Trayer cobot integrated with the Epic Inserter for continuous 24/7 operation, and the software portfolio — including ReliaVote Ballot Manager, Sphere, Strata Output Manager, Output Control, and Office Mail System — is SOC 2 Type II certified across trust services criteria.

The company monetizes through four revenue streams: hardware equipment sales (new and certified remanufactured), software licenses and subscriptions spanning address quality, eDelivery, inserting, print and mail workflow, production printing, reporting and analytics, and vote-by-mail, professional services under the BlueShirt Excellence umbrella (people optimization, productivity, quality compliance, maintenance, implementation), and aftermarket parts. Go-to-market is enterprise field sales targeting large organizations and government buyers, supported by direct parts e-commerce, a self-service portal, and channel partners including NASPO for U.S. state procurement. Pricing is quote-based on multi-year contracts; no public pricing is disclosed. Strategic acquisitions (BCC Software for address quality and postal optimization) extend the platform, and customer references span Michigan DTMB, Communisis, Renkim, CSG, TrustFlow, MPS Communications, Parajett AB, Croatian Post, and NASPO-affiliated agencies, indicating an enterprise/government-led customer base with long-tenured relationships.

The reference data ties Fluence Automation to a global services footprint operating across North America, Europe, and Asia Pacific. Its served market is the global letter sorter market, valued at USD 1 billion in 2025 and projected to reach USD 1.8 billion by 2035 at a 5.7% CAGR (with China at 6.9%), driven by postal automation, e-commerce parcel growth, high-speed scanning, OCR, and AI-enabled sorting adoption. No revenue, headcount, or funding figures are disclosed for Fluence Automation specifically, and the firm's connection to the referenced BlueCrest (DMT Solutions Global Corporation) operations is not clarified in the source material.

Name

Fluence Automation

Website

https://fluenceautomation.com

Company type

Private

Founded year

2017

Short description

Fluence Automation is a privately held mail-sorting and print-automation technology provider founded in 2017 in Arlington Heights, United States, serving government, financial services, healthcare, utilities, and direct mail operators with hardware, software, and services.

Ownership category

akta.pro rank

Headquarters

HQ city

Arlington Heights

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Revenue model

1. Hardware Equipment Sales: Sale of production-level inkjet printers, mail inserters, sortation equipment, and production printers. The company offers new equipment as well as certified remanufactured products.
2. Software Licenses and Subscriptions: Software products including address quality, direct mail, eDelivery, inserting solutions, print & mail workflow, production printing, reporting & analytics, and vote-by-mail solutions with associated software licensing.
3. Professional Services: BlueShirt Excellence services including people optimization, productivity services, quality compliance & risk management, maintenance services, and professional implementation services.
4. Parts and Aftermarket: Parts shop and remanufactured products for existing equipment maintenance and replacement.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Fluence Automation is a provider of innovative service and technology intended for mail sorting. The firm delivers mail-sorting services and supporting automation technology to organizations that operate mail processing operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Mail Sorting Services Mail sorting services delivered to organizations operating mail processing operations, as described in Fluence Automation's firmographic profile.
• Mail Sorting Automation Technology Automation technology supporting mail sorting operations, as described in Fluence Automation's firmographic profile.

Quantifiable outcome

• Improved integrity - customers can track every page in every job and package
• +2 more outcomes

Named customers11 records

Segments6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Four partnerships are on record, tiered core and major.

• BCC SoftwarecoreStrategic or Co-development PartnerAcquired by BlueCrest to provide best-in-class software solutions for the print and mail automation portfolio. BCC Software contributes address quality, postal optimization, and productivity improvement software to the BlueCrest ecosystem.
• NASPO (National Association of State Procurement Officials)coreChannel Partner/ Reseller/ DistributorPartnership enabling government agencies to procure BlueCrest solutions through established government procurement channels, expanding market access to state and public sector organizations.
• Michigan DTMBmajorImplementation/ SI/ Consulting PartnerPrint and Mail Management Division of Michigan Department of Technology, Management and Budget utilizing BlueCrest solutions and supporting transition projects.
• CommunisiscoreStrategic or Co-development PartnerStrategic partner providing print and mail services with BlueCrest as their most trusted partner in building an ecosystem of trusted suppliers. Communisis operates sites in Liverpool and globally.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Beumer Group: Beumer Group delivers sortation and conveyor systems to postal, parcel, and airport logistics customers, providing a directly comparable offering for mail and parcel sorting automation at scale.
• Quadient: Quadient provides mail and customer-communications automation, lockers, and related software platforms to enterprises and postal operators; its smart-mail and inserting/sorting portfolio directly overlaps with Fluence's stated mail-sorting technology focus.
• Pitney Bowes: Pitney Bowes is a long-standing incumbent in mailing, shipping, and postage solutions, including sortation equipment and mail workflow software, making it a direct competitor for any mail-sorting technology vendor targeting enterprise and government mail operations.
• BÖWE SYSTEC: BÖWE SYSTEC manufactures inserting, sorting, and mail-processing equipment for postal and document-processing customers, placing it in the same product category as Fluence Automation's stated mail-sorting technology offering.
• BlueCrest (DMT Solutions Global Corporation): BlueCrest is the closest direct competitor in mail production, postal optimization, and mail ballot automation, offering an end-to-end hardware + software + services stack to financial, government, and direct-mail customers — the same competitive arena a mail-sorting firm like Fluence Automation would compete in.

Emerging players

• Toshiba (Mailroom / Document Solutions): Toshiba offers enterprise mailroom, document-handling, and print-mail solutions in select markets; while not a pure-play letter sorter, it competes for adjacent mail-automation budgets alongside a specialist vendor like Fluence Automation.

Broad incumbents

• Körber (Supply Chain / Logistics Automation): Körber supplies parcel sortation and warehouse-automation solutions to postal and logistics operators worldwide, adjacent to mail sorting but focused on parcel/post-ecommerce throughput rather than letter mail specifically.
• Siemens Logistics (previously Siemens Postal Automation): Siemens has historically supplied high-end mail and parcel sortation systems to national posts globally; its postal-automation line is a broad-incumbent reference point for capital-intensive mail-sorting deployments.
• Honeywell Intelligrated: Honeywell's Intelligrated unit provides sortation, conveyor, and warehouse-execution systems to distribution and parcel customers, broadly overlapping with mail-sorting equipment vendors serving postal and BPO operators.

Others

• BCC Software (a BlueCrest company): BCC Software provides address-quality, postal-optimization, and presorting software widely used by mailers and BPOs; as an ecosystem/thematic adjacent provider rather than direct sortation equipment competitor, it is an enabling-technology peer for mail-sorting workflows.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights3 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fluence Automation