Benewah Community Hospital

What Benewah Community Hospital does

Benewah Community Hospital (BCH) is a county-owned, non-profit 19-bed Critical Access Hospital located at 229 South 7th Street in St. Maries, Idaho, serving residents of Benewah, Shoshone, and Kootenai counties where the next comparable inpatient facility is more than 55 miles away. Its clinical portfolio spans a 24-hour emergency department, a family medicine clinic, a same-day walk-in (SM Quick Care) clinic, a specialty clinic hosted on the hospital's fourth floor, and a Swing Bed Program for post-acute skilled nursing and rehabilitation. Diagnostic and therapeutic capability is delivered through standard hospital departments — laboratory, radiology (Toshiba Titan MRI, Canon Aquilion 80-slice CT, Hologic 3D mammography, Shimadzu digital radiography/fluoroscopy, Hologic DEXA, Toshiba ultrasound), physical rehabilitation (including an underwater treadmill and sports medicine), outpatient infusion (chemotherapy, IV antibiotics, iron therapy, MS treatments), respiratory and cardiac services, and surgical services (general, orthopedic, and podiatric).

BCH operates as a hybrid community provider using direct-to-consumer and event-driven go-to-market motions. Patients access services via the ER, scheduled family medicine appointments, same-day quick care, specialty referrals, and outpatient infusion; patient acquisition is supported by community events, free sports physicals, and school partnerships. Revenue is generated primarily through insurance billing (Medicare, Medicaid, commercial plans) with co-pays and deductibles due at time of service, supplemented by a CMS-compliant sliding fee scale, specialty clinic referral revenue, and patient financial services. BCH supplements its operations with the BetterCARE, Inc. 501(c)(3) Foundation (founded 1984), which has cumulatively raised nearly $400,000 for capital equipment and facility upgrades, and with grant funding (MultiPlan Rural Health Grant, Idaho RHCAP). The hospital runs a Cerner Health-powered patient portal and maintains ~51–100 employees under CEO Burt Keltner and CFO Lori Minier, with Chuck Lloyd serving concurrently as CEO of Valley Vista Care.

Name

Benewah Community Hospital

Legal name

Benewah Community Hospital

Website

https://bchmed.org

Company type

Private

Founded year

1958

Operating status

Operating

Headcount range

51–100 employees

Short description

Benewah Community Hospital is a county-owned, non-profit 19-bed Critical Access Hospital in St. Maries, Idaho, delivering 24-hour emergency, family medicine, specialty, swing-bed, imaging, lab, and outpatient services to residents of Benewah, Shoshone, and Kootenai counties.

Ownership category

akta.pro rank

Product category

Rural Critical Access Hospital Services

NAICS

General Medical and Surgical Hospitals (622110), Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340)

SIC

Services-Hospitals (8060), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industries

Community & Regional General Hospitals (HLAFAAAB), After-Hours & Walk-In Primary Care Clinics (HLAFADAH), Medicare-Certified Skilled Nursing Visits (RN/LPN) (HSABACAA)

Keywords

• Critical access hospital
• Emergency medical services
• Diagnostic imaging services
• Family medicine clinic
• Rural healthcare services

Headquarters

HQ city

Saint Maries

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Healthcare Services Revenue: The hospital generates revenue through providing medical services billed to patients and their insurance providers. Services include hospital care, emergency services, surgical procedures, diagnostic imaging, laboratory tests, physical rehabilitation, outpatient infusion, and clinic visits. The hospital accepts Medicare, Medicaid, and various commercial insurance plans. Patient responsibility includes co-pays and deductibles due at time of service.
2. Specialty Clinic Referrals: Revenue generated from visiting specialists who provide services at the hospital's Specialty Clinic, including cardiology, oncology, orthopedic surgery, podiatry, pain management, and other specialties requiring referrals.
3. Patient Financial Services: Payment plans and financial assistance programs including sliding fee scale for patients who qualify based on family size and income. The hospital offers phone payments, mail payments, and payment drop box options.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Benewah Community Hospital operates a 19-bed Critical Access Hospital in St. Maries, Idaho delivering 24/7 emergency care, inpatient hospital care, surgical services, diagnostic imaging (MRI, CT, ultrasound, mammography, DEXA, digital radiography), laboratory services, physical rehabilitation, outpatient infusion (including chemotherapy), swing bed post-acute skilled nursing, respiratory therapy and cardiac diagnostics, family medicine, and walk-in quick care. The hospital supplements in-house services with the BCH Specialty Clinic, which hosts visiting specialists in cardiology, oncology, orthopedic surgery, pain management, and podiatry for residents of Benewah, Shoshone, and Kootenai counties.

Product overview

Benewah Community Hospital operates as a unified healthcare system centered on a 19-bed Critical Access Hospital in St. Maries, Idaho. The hospital's integrated portfolio includes St. Maries Family Medicine Clinic (SMFM) providing primary and preventive care, the BCH Specialty Clinic hosting visiting specialists in cardiology, oncology, orthopedics, and pain management, and dedicated departments for emergency services, surgical services, laboratory, radiology/imaging, physical rehabilitation, respiratory therapy, outpatient infusion, and care coordination. Supporting services include the Swing Bed Program for post-acute care, SM Quick Care for walk-in visits, a Cerner Health-powered Patient Portal for online health records access, scholarship programs for healthcare workforce development, and the BetterCARE Foundation for community fundraising. The hospital serves Benewah, Shoshone, and Kootenai counties with a mission to provide excellence in healthcare and wellness services.

Differentiator

Problem solved

Functional benefit

Products and services

• Benewah Community Hospital (Main Critical Access Hospital Facility) 19-bed Critical Access Hospital in St. Maries, Idaho providing a full range of inpatient, emergency, surgical, diagnostic, rehabilitation, and outpatient services to residents of Benewah, Shoshone, and Kootenai counties.
• St. Maries Family Medicine Clinic Family medicine clinic on the third floor of the hospital providing comprehensive medical care for entire families from newborns to seniors, including chronic disease management (diabetes, thyroid), women's health, pediatrics, skin conditions, weight management, DOT/CDL physicals, and Medicare Annual Wellness Visits.
• BCH Specialty Clinic Specialty clinic on the fourth floor of the hospital hosting visiting specialists in cardiology, general surgery, oncology, orthopedic surgery, pain management, and podiatry to reduce the travel burden for rural patients.
• SM Quick Care Same-day walk-in clinic on the first floor of the hospital for non-life-threatening illnesses and injuries including cold, flu, ear infections, UTIs, minor lacerations, sprains, and strains. No referral required.
• Emergency Room Services 24-hour emergency department staffed by providers and nursing staff certified in ACLS, ATLS, and PALS, providing trauma stabilization, emergency treatment, and coordination with Life Flight Network for transfers to higher-level facilities.
• Laboratory Services On-site clinical laboratory performing complete blood counts, blood banking, immunology, general chemistry, urinalysis, coagulation studies, pre-employment drug screens, and breath-alcohol tests.
• Radiology and Imaging Services Comprehensive diagnostic imaging including Toshiba Titan 1.5T open-bore MRI, Canon Aquilion Lightning 80-slice CT, Toshiba Xario ultrasound, Hologic Selenia Dimensions 3D digital mammography, Shimadzu digital radiography and fluoroscopy with Canon DR image receptor, and Hologic Discovery DEXA bone densitometry.
• Physical Rehabilitation and Sports Medicine Physical therapy department providing injury recovery, balance and gait improvement, and sports rehabilitation, including ASTYM, McKenzie MDT, dry needling, LSVT BIG certification, sports physicals, concussion program with return-to-play protocol, athletic performance enhancement sessions, and underwater treadmill therapy for arthritis, joint replacements, and balance issues.
• Surgical Services Surgical department offering general surgery (colonoscopy, hernia repairs, laparoscopic cholecystectomy), orthopedic surgery (hip and knee replacement, arthroscopy, rotator cuff repair), and podiatric surgery.
• Outpatient Infusion Services Outpatient treatments including chemotherapy, blood transfusions, IV/IM antibiotics, IV iron therapy, port flushes, PICC line care, IV hydration, autoimmune disease treatments, multiple sclerosis treatments, osteoporosis treatments, and wound therapy.
• Swing Bed Program 24-hour skilled nursing care with rehabilitation therapies to help patients transition from surgery, illness, or injury to home or long-term care facilities; addresses rural gaps where access to skilled-nursing services may be limited.
• Respiratory Therapy and Cardiac Diagnostic Services Cardiac diagnostic services including electrocardiogram (EKG), 24-hour heart monitor, and cardiac stress test to evaluate heart performance; respiratory therapy services for pulmonary and cardiac support.
• BetterCARE Foundation Hospital-affiliated 501(c)(3) fundraising foundation that raises money to purchase surgical equipment, patient-room furniture, monitor equipment, and fund renovation projects for Benewah Community Hospital, having raised nearly $400,000 since inception.

Quantifiable outcome

• 0.3% overall infection rate vs national average of 0.86%
• +6 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature8 records

Partnerships

13 partnerships are on record, tiered core and minor.

• North Idaho College (NIC) Workforce Training CentercoreStrategic or Co-development Partner · 1 January 2025BCH partnered with NIC's Workforce Training Center for a Medical Assistant Apprenticeship program. This 8.5-month accelerated program teaches direct patient care and clinical/administrative skills. Participants must be employed at BCH with an assigned clinical preceptor. Part of BCH's workforce development strategy to grow local healthcare professionals.
• Hospital Engagement NetworkcoreStrategic or Co-development Partner · 1 January 2012Since 2012, BCH has participated in this national quality program with goal of 40% reduction in patient harm and 20% reduction in preventable readmissions. Part of Medicare Beneficiary Quality Improvement Project (MBQIP) for Critical Access Hospitals.
• BetterCARE, Inc. FoundationcoreStrategic or Co-development Partner · 1 January 1984The fundraising arm of Benewah Community Hospital, established in 1984 by hospital employees, physicians, and local residents. Became a 501(c)(3) tax-deductible charity in 2009. Has raised nearly $400,000 since inception for surgical equipment, patient room furniture, monitor equipment, and renovation projects. Hosts annual fundraising events including Good Friday bake sale and Christmas Gala, plus Memorial Walk.
• Idaho Pain ClinicminorChannel Partner/ Reseller/ DistributorDr. J. Sorin Ispirescu of Idaho Pain Clinic provides pain management services at BCH Specialty Clinic. Services include stem cell therapy, steroid injections, nerve blocks, platelet rich plasma treatments, trigger point injections, spinal cord stimulation, and botox. Idaho Pain Clinic has locations in Sandpoint, ID, Deer Park, Newport, WA, and St. Maries, ID.
• Heart Clinics NorthwestminorChannel Partner/ Reseller/ DistributorDr. Ronald Fritz, DO, Cardiologist from Heart Clinics Northwest provides cardiology services at BCH Specialty Clinic. Located at 700 Ironwood Drive, Suite 350, Coeur d'Alene ID 83814.
• Beacon Cancer Care, PLLCminorChannel Partner/ Reseller/ DistributorDr. David Bartels, DO, Oncologist from Beacon Cancer Care provides oncology services at BCH Specialty Clinic. Located at 980 W. Ironwood Dr., STE 207, Coeur d'Alene, ID 83814.
• Pain Management of North IdahominorChannel Partner/ Reseller/ DistributorPain management providers including Dr. Scott Magnuson, MD, Clinton Thome, MD, and Denise Love, ARNP from Pain Management of North Idaho provide services at BCH. Located at 1686 W. Riverstone Drive, Phone: 208-765-4807.
• Life Flight NetworkcoreChannel Partner/ Reseller/ DistributorCritical care air ambulance service for patients requiring transport to higher level of care. BCH works with LifeFlight for emergency patient transfers. Membership information available at lifeflight.org or 1-800-574-9464.
• MultiPlanminorStrategic or Co-development PartnerMultiPlan Rural Health Grant recipient. St. Maries Family Medicine was 1 of 4 recipients of the MultiPlan Rural Health Grant to help address healthcare needs in the community. Grant dollars used to purchase equipment for the well child program including a new refrigerator for pediatric vaccines.
• Idaho Bureau of Rural Health and Primary CareminorStrategic or Co-development Partner2023/2024 RHCAP (Rural Health Care Access Program) Grant recipient. Grant awarded to revamp the well child program including new pediatric scale, treatment table, spot vision screener, and pediatric exam room upgrades. Also supports loan repayment for new providers.
• Panhandle Health DistrictminorChannel Partner/ Reseller/ DistributorRegional health district providing COVID-19 vaccination information and services. BCH directed patients to Panhandle Health District for vaccines during the pandemic. Phone: 800-878-2364.
• St. Maries Rotary ClubminorChannel Partner/ Reseller/ DistributorLocal service organization that supported the RHCAP grant project by providing funds for books that children receive during well-child visits.
• Valley Vista Care Corp.minorChannel Partner/ Reseller/ DistributorLocal organization that co-supported the RHCAP grant project by providing funds for books that children receive during well-child visits.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Kootenai Health: Large regional health system based in Coeur d'Alene, Idaho (55+ miles from BCH) operating a 330+ bed hospital and broad network of clinics. Comparable as the primary regional referral destination for BCH patients requiring higher-acuity care, and competes with BCH's specialty clinic offerings.

Direct peers

• Shoshone Medical Center: Critical Access Hospital in Kellogg, Idaho, located within BCH's service area (Shoshone County). Directly comparable as a rural Critical Access Hospital serving a similar small population base with a similar mix of emergency, inpatient, outpatient, and limited specialty services.
• Bonner General Health: Critical Access Hospital in Sandpoint, Idaho, serving a similar rural Northern Idaho community. Comparable in scale, Critical Access designation, service mix, and reliance on visiting specialists from Coeur d'Alene-based practices.
• Gritman Medical Center: Community hospital in Moscow, Idaho, serving a rural college-town population. Comparable as a small Idaho community hospital offering a similar integrated service portfolio including family medicine, specialty clinics, surgical services, and emergency care.
• Boundary Community Hospital: Critical Access Hospital in Bonners Ferry, Idaho, serving a remote rural community near the Canadian border. Highly comparable as a small rural Idaho CAH with similar service mix, community ownership structure, and reliance on visiting specialists and air ambulance transfers.
• Syringa Hospital & Clinics: Critical Access Hospital in Grangeville, Idaho, serving a rural Idaho County community. Comparable as a small rural Critical Access Hospital with family medicine, emergency, surgical, and outpatient services provided through a similar small-employee model.
• Clearwater Valley Health: Critical Access Hospital in Orofino, Idaho, part of the St. Mary's Health system. Directly comparable rural CAH with similar service offerings, critical access designation, and challenges around rural provider recruitment and specialty service delivery.

Regional players

• St. Joseph Regional Medical Center: Regional medical center in Lewiston, Idaho, serving the broader North-Central Idaho region. Comparable as an alternative referral destination for patients in BCH's service area requiring specialty or higher-acuity care not available at the local Critical Access Hospital.
• MultiCare Deaconess Hospital: Large hospital in Spokane, Washington (63 miles from BCH), serving as the primary tertiary referral destination for Benewah County patients. Comparable as a competing regional provider for specialty services and complex cases that BCH cannot deliver locally.

Others

• Life Flight Network: Critical care air ambulance service partnered with BCH for patient transfers to higher-level care facilities. Included as an ecosystem partner rather than direct competitor — represents the essential infrastructure that makes BCH's Critical Access model viable by enabling rapid transfer of complex cases.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Benewah Community Hospital