What Xitres does

Xitres was a Netherlands-based PropTech company founded in 2007 and headquartered in Hengelo that specialized in IT solutions for the real estate sector. In April 2025, Xitres merged with Zig in a transaction backed by private equity firm Main Capital, becoming part of Zig's operations. The combined entity's core offering is Zig365, a cloud-based modular SaaS platform built specifically for Dutch housing corporations (woningcorporaties). The platform is organized around six integrated modules — Customer (tenant relationship management), Matching (housing allocation, urgency classification, and waiting-list management), Property (central property data), Maintenance (supply-chain collaboration), Operations (ERP and business operations), and Insights (analytics) — that together address the full operational surface of a Dutch social housing provider.

Zig365 reports more than 10,000 employee end-users within customer organizations, over 2 million housing seekers and tenants, more than 800,000 mobile app downloads, and documented tenant satisfaction scores of 8+ overall and 9+ on AI-assisted channels. The business model is annual SaaS subscription, monetized through a quote-based, consultative direct-sales motion with personalized demos; named enterprise customers include Dutch social housing corporations Elkien, TBV Wonen, and Welbions. Distribution is sales-led, augmented by industry events, the Zig Community platform, Zig Academy, and dedicated consultancy services.

Xitres/Zig is actively broadening its addressable market beyond the primary woningcorporaties segment into adjacent verticals — institutional investors, real estate developers, student housing providers, property managers, brokers, and marketing agencies — through dedicated product surfaces such as NieuwbouwOffice (new-construction project platform), VerhuurOffice (vacancy rental CRM), and Nieuwbouw.nl. The AI Chat feature combines generative AI with human staff to drive tenant customer satisfaction, signaling an emerging AI differentiation layer atop the core SaaS.

Name

Xitres

Website

https://xitres.nl

Company type

Private

Founded year

2007

Operating status

Acquired

Headcount range

11–50 employees

Short description

Xitres, now part of Zig following a 2025 merger backed by Main Capital, operates Zig365 — a cloud PropTech SaaS platform serving Dutch housing corporations with integrated modules for tenant management, housing allocation, property data, maintenance, operations, and AI-powered customer service.

Ownership category

akta.pro rank

Product category

Property Management Software (PropTech for Social Housing)

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions) (HDABAAAL)

Keywords

• Housing corporation software
• Property management platform
• Tenant relationship management
• Housing allocation software
• PropTech SaaS

Headquarters

HQ city

Hengelo

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscription (SaaS): Zig365 operates as a cloud-based SaaS platform offering subscription-based access to housing corporation management software. The platform is available through modules including Customer, Matching, Property, Maintenance, Operations, and Insights, suggesting a modular subscription pricing model.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Xitres delivers the Zig365 cloud-based PropTech platform for Dutch housing corporations, integrating customer/tenant management, property data, housing allocation matching, maintenance, business operations, and analytics in a single modular SaaS solution. It also provides the Nieuwbouw.nl new-construction marketplace and NieuwbouwOffice/VerhuurOffice commercial process platforms, supplemented by consultancy, implementation, and AI-powered customer chat capabilities.

Product overview

Xitres (following merger with Zig) offers Zig365, a unified PropTech platform with modular architecture serving Dutch housing corporations. The platform comprises six integrated modules: Customer (resident affairs and tenant app), Matching (housing allocation and waiting lists), Property (central property data repository), Maintenance (supply chain collaboration), Operations (business operations and ERP), and Insights (analytics and personalization). The platform supports task-based work, maintenance, tenant communication, sustainability and ESG reporting, and portfolio management. Zig365 serves over 10,000 employees and 2,000,000+ property seekers and tenants across the Netherlands.

Differentiator

Problem solved

Functional benefit

Products and services

• Zig365 Platform Unified cloud-based PropTech platform that streamlines housing corporation operations, integrating relationship management, property maintenance, financial administration, and strategic insights for Dutch woningcorporaties.
• Customer Module Resident affairs module of Zig365 that enables personal, accessible, and digital tenant service delivery, including a mobile app for tenants and property seekers.
• Matching Module Housing allocation module providing fair, transparent distribution of rental properties including housing assignment, demand-supply matching, urgency classifications, waiting list management, and enrollment features.
• Property Module Centralized property data module that serves as the single source of truth for real estate management operations within a housing corporation.
• Maintenance Module Maintenance management module that enables collaboration with supply chain partners in maintenance operations for housing corporations.
• Operations Module Backbone business operations module supporting ERP migration, cloud deployment, and process automation for housing corporations.
• Insights Module Analytics module that leverages platform data to better understand customers and deliver personalized experiences for housing corporation tenants and seekers.
• AI Chat Solution AI-powered chatbot for digital customer contact that combines generative artificial intelligence with human employees to achieve tenant satisfaction scores of 9+.
• NieuwbouwOffice Complete platform for new construction project management, supporting the full commercial process from first lead to key handover for real estate developers.
• VerhuurOffice CRM system for professional vacancy rental management, supporting the complete commercial rental process from lead to contract for real estate professionals.
• Nieuwbouw.nl The new construction marketplace platform of the Netherlands, part of the Zig365 commercial process support offering for property developers and new-construction marketing.

Quantifiable outcome

• 8+ tenant satisfaction rating
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature5 records

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• WoonConnect: Dutch housing-focused SaaS platform offering CRM, property management, and tenant communication for woningcorporaties, directly competing with Zig365 in the same Dutch social housing segment.
• Yellowbricks: Dutch PropTech platform purpose-built for housing corporations and real estate professionals, with matching, CRM, and tenant engagement functionality that directly overlaps Zig365's woningcorporatie modules.

Broad incumbents

• Centric Housing: Centric provides ERP and domain software solutions for Dutch housing corporations and municipalities, competing with the Operations and Property modules of Zig365 within the same woningcorporatie buyer base.
• Aareon: Leading European PropTech vendor serving housing corporations with ERP, CRM, and tenant portals across multiple countries. A much larger incumbent that overlaps with Zig365's core housing corporation software footprint but at a broader geographic and product scale.
• PinkRoccade Real Estate / Local Government: PinkRoccade serves Dutch housing corporations and public-sector organizations with administrative and ERP software, overlapping with Zig365's Operations and Customer modules in the Dutch market.
• Yardi: Global real estate software vendor offering property management, ERP, and tenant portals across residential and commercial portfolios, an international incumbent benchmark for vertical PropTech platforms like Zig365.
• AppFolio: Cloud-based property management SaaS for residential portfolios with CRM, maintenance, and tenant engagement features that parallel the modular architecture of Zig365, albeit at a larger and more general scale.

Emerging players

• Realpad: European residential PropTech platform covering property management, sales, and tenant engagement across multiple countries, with overlapping functionality to Zig365's NieuwbouwOffice and Customer modules.
• Buildium: US-based property management SaaS for residential portfolios offering tenant, maintenance, and accounting tools, comparable in product surface to Zig365's Customer and Maintenance modules but serving a different geographic market.

Regional players

• VitoNet: Dutch software vendor serving housing corporations with ERP, financial administration, and tenant management solutions, comparable to Zig365's Operations and Property modules in the same Dutch segment.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/nieuwbouwnl
• LinkedInlinkedin.com/company/xitres

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Xitres