Pegasys Systems & Technologies, Inc

What Pegasys Systems & Technologies, Inc does

Pegasys Systems & Technologies, Inc is a privately held global IT services company established in 2002 and headquartered in Livonia, Michigan, with a regional headquarters and global development center in Hyderabad, India and additional offices in Mumbai and Bangalore. The company specializes in enterprise CRM implementation, customization, integration, and ongoing administration, anchored by its status as both a Salesforce Silver Consulting Partner and a Salesforce Product Development Partner, a combination held by only 15 firms worldwide. Beyond Salesforce, Pegasys delivers implementation services for Zoho CRM and Zoho One, Microsoft Dynamics 365, LeadSquared, and the Logo ERP suite (Jugnu and VIRA DNMS), with supporting practices in enterprise mobility (iOS, Android, hybrid), data analytics, and enterprise integration.

The company monetizes predominantly through project-based professional services and staff augmentation, offering dedicated team, shared team, block-of-hours, offshore/offsite (Global Development Center), and blended (offsite/onsite) engagement models, alongside Salesforce certification training delivered at centers in Hyderabad, Mumbai, and Bengaluru. It has developed two proprietary products: MedForce, a multi-tier cloud and hybrid mobile solution for pharma sales force automation, and Pegasys Amigo, a centralized dashboard for field sales and distribution management, both serving vertical-specific workflows. The customer base spans pharma and life sciences, hospitality, real estate, manufacturing, agri-products, IT/ITES, and non-profits, with named logos including Mylan, Biocon, Granules, Neuland, Nuziveedu Seeds, Redpine Signals, GreenPark, and Orient Cement, supporting a reported 400+ client count and 100+ Salesforce projects completed over 20+ years.

Marketing and distribution rely on direct enterprise field sales, corporate website content, SEO, downloadable corporate presentations, and email newsletter, with sales operations in both the US and India. Pegasys operates an Indian subsidiary (Pegasys Information Technologies Pvt Ltd, Telangana) and is privately held with no disclosed institutional investors, funding rounds, or parent entity. Customer-reported outcomes include a 9.7/10 customer satisfaction score, a 5-star Salesforce AppExchange rating, and a 9.3/10 customer support rating, and the firm uses its CODEM Framework methodology as the primary delivery playbook across engagements.

Name

Pegasys Systems & Technologies, Inc

Legal name

Pegasys Systems & Technologies, Inc

Website

https://pegasyssoft.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

101–250 employees

Short description

Pegasys Systems & Technologies is a privately held global IT services firm, founded in 2002 and dual Salesforce Silver and Product Development Partner, delivering CRM, ERP, mobility, and analytics implementation services across pharma, hospitality, manufacturing, and IT/ITES verticals from US and India offices.

Ownership category

akta.pro rank

Headquarters

HQ city

Northville

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. CRM Implementation & Consulting Services: End-to-end Salesforce, Zoho, Microsoft Dynamics, and LeadSquared CRM implementation including setup, configuration, customization, integration, and ongoing administration/support services.
2. ERP Implementation Services: Business Process Study, ERP Configuration, Data Migration, and Training for Logo ERP solutions including Jugnu and VIRA DNMS systems.
3. Training & Certification Services: Salesforce and other technology training delivered at training centers in Hyderabad, Mumbai, Bengaluru, or onsite/online for individuals and corporate clients seeking certifications.
4. Staff Augmentation / Remote Resources: Remote Admin, Remote Developer, and Remote Team services providing certified Salesforce resources (ADM 201, DEV 401, Platform Developer I, Platform App Builder certified) on dedicated or shared basis.
5. Mobile Application Development: Custom iOS, Android, and Cross-platform/Hybrid app development services for enterprise mobility solutions.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Pegasys is a global IT services firm that implements, customizes, and supports enterprise CRM, ERP, mobility, analytics, and integration platforms — primarily Salesforce, Zoho, Microsoft Dynamics, LeadSquared, and Logo ERP/Jugnu/VIRA. It delivers these capabilities through its CODEM Framework methodology, certified Salesforce resources, and industry-specific proprietary solutions including MedForce for pharma and Pegasys Amigo for distribution, with parallel Salesforce certification training delivered from India-based training centers.

Product overview

Pegasys Systems & Technologies, Inc is a Global IT services company offering a portfolio of CRM, ERP, Mobility, and Analytics solutions. The core offerings center on Salesforce CRM implementation services (including Sales Cloud, Service Cloud, Marketing Cloud, Einstein AI, Community Cloud, CPQ, and Pardot), Zoho CRM and Zoho One suite, LeadSquared CRM, and Microsoft Dynamics 365. Supporting these are Logo ERP products (Jugnu for GST-compliant ERP and VIRA DNMS for distribution management), Enterprise Mobility services for iOS/Android/cross-platform development, Data Analytics using Einstein Analytics/Tableau/QlikSense/IBM Watson, and Enterprise Integration using Informatica/Mulesoft. Pegasys also provides industry-specific CRM solutions for Pharma/Life Sciences (with their proprietary MedForce product), Hospitality, Real Estate, Manufacturing, Agri-Products, IT/ITES, and Non-Profits. Training services include Salesforce certification programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Salesforce CRM Implementation Services

Quantifiable outcome

• 9.7 out of 10 Customer Satisfaction Score
• +6 more outcomes

Named customers14 records

Segments8 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

AI capability5 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and secondary.

• SalesforcecoreImplementation/ SI/ Consulting PartnerSalesforce is a global cloud computing company providing the #1 Customer Relationship Management (CRM) solution. Pegasys is an authorized Salesforce Partner in Customization and Training with Silver Partner and Product Development Partner status - one of only 15 firms worldwide with dual partner status.
• ZohocoreImplementation/ SI/ Consulting PartnerZoho Corporation is a multi-national business software development company offering web-based business tools and IT solutions including office suites, IoT management platforms, and IT management software suites.
• LogocoreImplementation/ SI/ Consulting PartnerLogo enables firms to control and manage sales processes before, during, and after sales in integration with Logo ERP solutions. Pegasys has integrated Logo ERP and associated software for multiple businesses including Jugnu ERP and VIRA DNMS.
• IBM WatsonsecondaryTechnology or IntegrationIBM Watson is an Artificial Intelligence Tool for Business that works with less data, considers existing tools, and protects insights. Pegasys utilizes IBM Watson capabilities to solve business problems for clients.
• InformaticasecondaryTechnology or IntegrationInformatica is a software development company with core products including Enterprise Cloud Data Management and Data Integration. Pegasys uses Informatica to align business data and find solutions for industries and small businesses.
• LeadSquaredcoreImplementation/ SI/ Consulting PartnerLeadSquared offers complete marketing automation and CRM software for businesses with lead capture, management, qualification and sales customization. Pegasys has successfully incorporated this solution for industry problems helping achieve business goals.
• Microsoft DynamicscoreImplementation/ SI/ Consulting PartnerMicrosoft Dynamics is a line of ERP and CRM software applications. Microsoft markets Dynamics through a network of reselling partners. Pegasys is one of the prominent partners and has implemented the software setup successfully for many businesses.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Damco Solutions: Damco Solutions is an IT services and Salesforce consulting provider with India and US presence that delivers CRM implementation, integration, and managed services comparable in scope to Pegasys' offerings.
• Absyz: Absyz is a Salesforce Summit (Platinum) consulting partner with comparable India-origin, US-delivery model and similar mid-market CRM implementation focus, directly competing with Pegasys for the same Salesforce Silver-tier enterprise engagements.
• Algoworks: Algoworks is a Salesforce consulting partner delivering CRM implementation, mobile development, and integration services with comparable India/US delivery footprint and customer profile to Pegasys.
• Girikon: Girikon is a Salesforce Gold Consulting Partner offering Salesforce, cloud, and mobile services from India/US, with a comparable customer segment and CRM implementation offering that directly overlaps Pegasys' core services.
• Cynoteck Technology Solutions: Cynoteck is a Salesforce Silver Consulting Partner providing CRM implementation, consulting, and custom development from India/US, with comparable size and vertical approach to Pegasys.

Broad incumbents

• Infosys: Infosys is a global SI with substantial Salesforce, Microsoft Dynamics, and cloud transformation practices; it overlaps with Pegasys' CRM and ERP implementation work but competes at enterprise scale with much broader portfolio offerings.
• Wipro: Wipro is a global IT services giant with CRM, ERP, and enterprise integration practices that compete with Pegasys on multi-platform transformation deals, offering end-to-end delivery that smaller partners cannot match on scale.
• Simplus (Infosys): Simplus, now part of Infosys, is a Salesforce Global Platinum Partner offering CRM transformation at significantly larger scale; competes with Pegasys on enterprise CRM implementations but operates as a dedicated, larger-scale Salesforce pure-play.
• Persistent Systems: Persistent Systems is a large Indian IT services firm with a dedicated Salesforce and digital transformation practice that competes with Pegasys on enterprise CRM, integration, and analytics engagements, but at meaningfully larger scale and broader service portfolio.
• Slalom: Slalom is a US-based consulting firm with a strong Salesforce practice delivering CRM and cloud transformation services; it overlaps with Pegasys on enterprise CRM implementation but offers broader strategy-to-execution capabilities.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/pegasyssoft
• Facebookfacebook.com/pegasyssoftit
• LinkedInlinkedin.com/company/pegasys-information-technologies-pvt-ltd

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pegasys Systems & Technologies, Inc