Hospice of the West
Hospice of the West is a privately held Arizona hospice provider founded in 2010, operating five offices across the state to deliver interdisciplinary end-of-life care, pain management, and bereavement support to patients with life-limiting illnesses and their families, reimbursed primarily through Medicare and Medicaid.
- Company typePrivate
- Founded2010
- HeadquartersPhoenix, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Hospice of the West does
Hospice of the West is a privately held hospice care provider founded in 2010 and headquartered in Phoenix, Arizona. The company operates five regional offices across the state (Phoenix, Mesa, Casa Grande, Prescott Valley, Tucson), serving patients and families in five Arizona counties. It delivers interdisciplinary end-of-life care, including physician services, expert nursing case management, certified nurse aides, medical social workers, chaplaincy, all medications related to the hospice diagnosis, medical equipment, and 13 months of post-death bereavement support, to patients with a life expectancy of six months or less. Care is provided wherever the patient calls home: private residences, nursing homes, assisted living facilities, hospitals, or retirement communities, with approximately 45% of patients served in facility settings and 96% of care delivered in the patient's home or place of residence.
The company runs a referral-led go-to-market built on physician and facility relationships, supported by a 24/7 clinical on-call model with urgent-call response within 15 minutes and a Spanish-speaking team. Specialty programs include Palliative Pathways (early intervention for patients not yet ready for hospice), the Palliative Ventilator Release Program, Quality Life Care Navigators (advance care planning), and the Comfort Food Comfort Care educational series. Underlying technology is conventional: an electronic medical records system, an internal QAPI Model, and a pharmacy partnership with Optum for 24/7 pharmacist access and medication oversight. The company holds ANCC nursing accreditation, We Honor Veterans partner status, and a 2022 Hospice CAHPS Honor from Healthcare First.
Revenue is generated primarily through Medicare and Medicaid hospice benefit reimbursement, supplemented by private insurance (Blue Shield, United Healthcare, and others) and tax-deductible donations routed through the affiliated 501(c)(3) Journey Health Foundation. No one is denied service based on inability to pay, and Medicare/Medicaid patients pay nothing for covered services. The company is privately held with no disclosed parent entity, no funding rounds, no M&A activity, and no revenue figures in the public source material.
Hospice of the West firmographics
Firmographics- Name
- Hospice of the West
- Legal name
- Hospice of the West
- Website
- https://hospicewestaz.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Hospice of the West is a privately held Arizona hospice provider founded in 2010, operating five offices across the state to deliver interdisciplinary end-of-life care, pain management, and bereavement support to patients with life-limiting illnesses and their families, reimbursed primarily through Medicare and Medicaid.
- Ownership category
- akta.pro rank
Hospice of the West industry classification
Industry- Product category
- Hospice and Palliative Care Services
- NAICS
- Home Health Care Services (62161), Home Health Care Services (6216), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Home Health Care Services (8082), Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)
- akta.pro primary industry
- Home Hospice (Routine Home Care) (HLADAHAA)
- akta.pro secondary industries
- Community-Based Palliative Care (Home-Based Non-Hospice) (HLADAHAH), Hospice Care in Assisted Living / Residential Care Facilities (HLADAHAE), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF)
Keywords
Where Hospice of the West is headquartered
LocationHeadquarters
- HQ city
- Phoenix
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Hospice of the West business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D, Others
Revenue model
- Medicare Reimbursement: Primary revenue source covering extensive interdisciplinary services, all medications, medical supplies and equipment related to hospice diagnosis including routine home care, general inpatient care, respite care and continuous care
- Medicaid Reimbursement: Mirror benefits to Medicare, facility room and board reimbursements continue when patients in nursing facilities choose hospice
- Private Insurance: Works with extensive list of private insurers including Blue Shield and United Healthcare. Referrals require prior authorization for hospice services
- Donations via Journey Health Foundation: 501(c)(3) non-profit foundation accepts donations to support programs including Last Wishes, groceries and utilities for families in need, clinical needs unrelated to hospice services, and public education
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Medicare Hospice Benefit - Full Coverage |
| Other | Multi-year contract | Medicaid Hospice Benefit - Full Coverage |
| Other | Multi-year contract | Private Insurance Coverage |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
Hospice of the West product offering
Product offeringCore offering
Hospice of the West provides interdisciplinary hospice and palliative care services for patients with life-limiting illnesses across Arizona. Core offerings include physician services, expert nursing case management, certified nurse aides, medical social workers, spiritual counseling, all medications and medical equipment related to the hospice diagnosis, 24-hour on-call emergency support, and 13 months of bereavement care. Services are delivered wherever patients call home, including private residences, nursing homes, assisted living facilities, hospitals, and retirement communities, and are funded primarily through Medicare and Medicaid hospice benefits.
Product overview
Hospice of the West is a hospice care provider offering a unified service model centered on comfort and pain management for patients with life-limiting illnesses. The core service includes interdisciplinary team-based hospice care (physicians, nurses, aides, social workers, chaplains, volunteers). Supporting programs include Palliative Pathways for those not yet ready for hospice, Quality Life Care Navigators for advance care planning, Comfort Food Comfort Care for nutritional education, and a Palliative Ventilator Release Program. Additional services encompass volunteer programs (companion and administrative), bereavement support, and the Legacy Tree memorial program.
Differentiator
Problem solved
Functional benefit
Products and services
- Hospice Care Services Core interdisciplinary hospice care service providing comfort and pain management for patients with life-limiting illnesses, including physician services, expert nursing case management, certified nurse aides, medical social workers, chaplains, all medications and medical equipment related to the hospice diagnosis, 24-hour emergency on-call, and 13 months of bereavement support. Care is delivered wherever patients call home including private residences, nursing homes, assisted living facilities, hospitals, and retirement communities across Arizona.
- Palliative Pathways Program
Quantifiable outcome
- 2022 Hospice CAHPS Honor - continuously providing highest level of quality care as measured from caregiver's point of view
- +3 more outcomes
Companies that use Hospice of the West
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles3 records
Hospice of the West technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Hospice of the West partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and supporting.
- We Honor VeteranscoreHospice of the West is a proud partner of We Honor Veterans, providing specialized hospice care and recognition for veteran patients at end of life.
- Journey Health Foundationcore501(c)(3) non-profit foundation supporting programs including Last Wishes, groceries and utilities for families in need, clinical needs unrelated to hospice services, and public education. All donations are 100% tax deductible.
- NACH (National Alliance for Care at Home)supportingNational alliance representing hospice and palliative care programs, providing advocacy and resources for quality end-of-life care.
- ALFA (Arizona Assisted Living Association)supportingArizona association supporting assisted living facilities and connecting them with hospice care providers.
- AHPCO (American Hospice and Palliative Care Organization)supportingNational organization representing hospice and palliative care professionals.
- ALHA (Arizona League of Home Health Agencies)supportingArizona league connecting home health and hospice agencies for coordinated patient care.
- BenevillasupportingCommunity organization providing services to Arizona families in need.
- Vietnam Veterans Memorial FundsupportingOrganization commemorating Vietnam War veterans, partnered for veteran recognition programs.
- ANCC (American Nurses Credentialing Center)coreANCC accreditation demonstrates commitment to nursing excellence and quality patient care standards.
- Arbor Day FoundationsupportingThrough the Leave a Hospice of the West Tree Program, trees are planted in American National Forests in memory of each patient, providing a legacy to future generations while beautifying surroundings and supporting environmental health.
- OptumcoreNation's largest hospice pharmacy provider delivering comprehensive pharmacy services including 24/7 pharmacist access for pain and symptom management, educational resources, medication profile oversight including drug interaction checking, and emergency distribution services.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Hospice of the West competitors and assessment
Company assessmentDirect peers
- AccentCare: AccentCare is a large multi-state provider of hospice, palliative, and home health services with regional office footprints comparable to Hospice of the West's five-office model. Directly comparable in core hospice service delivery, payor mix, and post-acute care positioning.
- Compassus: Compassus is a national hospice, palliative, and home health provider with a multi-state office footprint. Comparable in interdisciplinary hospice model, palliative care program offerings, and Medicare Hospice Benefit revenue model.
- VITAS Healthcare: VITAS is the largest hospice provider in the U.S. and operates across multiple states, including Arizona, offering the same Medicare-reimbursed hospice services to patients with life-limiting illnesses. Directly comparable in core service offering, payor mix, and interdisciplinary team model.
- BrightSpring Health Services: BrightSpring provides hospice, home health, and pharmacy services to complex patient populations, with hospice operations across multiple states. Comparable in hospice service delivery, pharmacy integration, and care for seriously ill populations.
- Amedisys Hospice: Amedisys provides hospice services alongside its home health business, operating in many of the same Sun Belt states as Hospice of the West. Comparable in payor mix, in-home care delivery, and facility-based hospice partnerships.
- Traditions Health: Traditions Health is a hospice and home health provider operating across multiple states with regional office structures. Comparable in community-based hospice model, palliative care programs, and relationships with nursing facilities.
- Enhabit Hospice: Enhabit provides hospice and home health services across a multi-state footprint, including in the Southwest, with a similar interdisciplinary hospice model and Medicare/Medicaid payor mix. Directly comparable as a hospice-focused home-based care provider.
- Gentiva: Gentiva is a national hospice and palliative care provider serving patients across the U.S. with a similar home-based hospice model, interdisciplinary care teams, and Medicare/Medicaid reimbursement structure. Directly comparable as a hospice-focused operator with regional office footprints.
- Empyrean Hospice: Empyrean Hospice is a regional hospice provider focused on the southwestern U.S. with a similar home-based care model, multi-office footprint, and Medicare Hospice Benefit revenue structure. Comparable as a smaller, regionally focused direct competitor.
Broad incumbents
- CenterWell Hospice (Humana): CenterWell is the home care and hospice arm of Humana, providing hospice services across many states including Arizona as part of a broader senior care portfolio. Comparable in hospice service offering but operates as part of a vertically integrated payor/provider platform.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Hospice of the West social profiles
Digital presenceHospice of the West financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hospice of the West leadership team
Management profileNumber of profiles
Hospice of the West funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hospice of the West M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hospice of the West
What does Hospice of the West do?
Hospice of the West provides interdisciplinary hospice and palliative care services for patients with life-limiting illnesses across Arizona. Core offerings include physician services, expert nursing case management, certified nurse aides, medical social workers, spiritual counseling, all medications and medical equipment related to the hospice diagnosis, 24-hour on-call emergency support, and 13 months of bereavement care. Services are delivered wherever patients call home, including private residences, nursing homes, assisted living facilities, hospitals, and retirement communities, and are funded primarily through Medicare and Medicaid hospice benefits.
Is Hospice of the West a public or private company?
Hospice of the West is a private company. It is classified as unknown and is currently operating.
When was Hospice of the West founded?
Hospice of the West was founded in 2010. It employs 101 to 250 people.
Where is Hospice of the West based?
Hospice of the West is headquartered in Phoenix, United States, in the North America region.
How does Hospice of the West make money?
Four revenue lines are on record. Medicare Reimbursement is the primary driver. The others are medicaid Reimbursement, private Insurance and donations via Journey Health Foundation.
Who are Hospice of the West's main competitors?
Direct peers on record are AccentCare, Compassus, VITAS Healthcare, BrightSpring Health Services, Amedisys Hospice, Traditions Health, Enhabit Hospice, Gentiva and Empyrean Hospice. CenterWell Hospice (Humana) is listed as a broad incumbent.
Does Hospice of the West have an API?
No public API is recorded for Hospice of the West.
What industry is Hospice of the West in?
Hospice of the West's product category is Hospice and Palliative Care Services. Its primary akta.pro industry code is HLADAHAA, Home Hospice (Routine Home Care), with a secondary code of HLADAHAH, Community-Based Palliative Care (Home-Based Non-Hospice). Its NAICS code is 62161 and its SIC code is 8082.